How to Facilitate Effectively: Key Tips for Questioning, Overcoming Barriers, and Promoting Behavior Change
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This presentation shares some basic facilitation skills.
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How to Facilitate Effectively: Key Tips for Questioning, Overcoming Barriers, and Promoting Behavior Change
- 3. Facilitation How? • Challenge • Connections • Paraphrasing • Summarizing • Encouraging
- 4. Facilitation How? • Don’t be afraid to say you don’t know if a question is asked you cannot answer
- 5. Questioning Doaba Foundation 5 Use O P E N to probe: * “Who, why, where, what, when, how?” Use CLOSED (yes/no answers) to redirect/ summarize: * “Are you saying that…?”
- 6. Questioning Doaba Foundation 6 Use YOU questions * How do you see this? * What are your priorities? * How important is ...... to you? * Tell me more about ......? * What if.......Why........How......?
- 7. Barriers in facilitation Poor planning Poor relevant and appropriate knowledge Poor delivery skills Inappropriate timing Inappropriate choice of words or message Non-verbal communication that does not support the words Interruptions from outside Lack of courtesy and/or emotional responses– anger, aggression Making personal judgments about participants Inadequate feedback Focus on self experiences 7 Doaba Foundation
- 8. Know Approve Intend Practice Promote Steps in Behavior Change Social Mobilization Source: UNDP Web SiteDoaba Foundation 8
- 9. Approaches Doaba Foundation 9 Program-centered Community- oriented Community- based Community- managed Orientation To the people For the people With the people By the people Character authoritarian paternalistic democratic Empowering Goals Rigid and statistical Pre determined, preconceived Evocative. consultative Based on needs, participatory Out look Community as recipients beneficiaries partners Managers Views Community is kept ignorant Made aware organized Empowered Values Mistrust of people’s capabilities Imposition of outside capabilities Development of people’s abilities Trust in people’s abilities Results/ Impacts Doles out charity Alters certain aspects of the system Initiates social reforms Restructures completely Key Players Senior programme staff, administration Field professionals Social entrepreneurs community workers and leaders Everyone in community Methodology Community is only informed of activities consulted Coordinated to take action with technical support Self-managed