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PROJECT WORK AND ADMINISTRATION
1
INTRODUCTION
Objectives:
 What is a project?
 What are the tasks and
characteristics of different roles in
a project?
 project manager
 project assistant
 project team member
 What are the key deliverables and
tasks in project administration, and
what is their purpose?
2
CHARACTERISTICS OF A PROJECT
A project typically has
 a starting point
 an ending point
 a unique reason for existence
 predefined plan and expected results
 a temporary organization
 external dependencies
 stakeholders
3
PROJECT MANAGEMENT PROCESS
4
Program Management
Project Life Cycle
Plan
Confirm the
Baseline
Plan the
Execution
Report the
Status
Complete
the Project
Organize
the Resources
Control
the Work
Accomplish
PROJECT ORGANIZATION
P r o j e c t A s s i s t a n t
P r o je c t T e a m M e m b e r P r o je c t T e a m M e m b e r
P r o je c t T e a m M e m b e r P r o je c t T e a m M e m b e r
P r o j e c t M a n a g e r
P r o g r a m M a n a g e m e n t / S t e e r in g G r o u p
5
APPROACH
A succesful project is based on
 good methodologies
 structured approach (phasing, top-down structure)
 efficient tools
 systematic and standardized work procedures
 systematic management
 skilled and motivated people
6
THE ROLE OF A PROJECT MANAGER
Project manager’s responsibilities are to
 ensure that the deliverables of the project meet expectations
and fulfill requirements
 manage the project according to parameters from program
management
 manage resources to achieve goals
 coordinate and communicate
 manage:
 scope
 quality
 budgets and resources
 schedule
 issues and risks
7
THE ROLE OF A PROJECT ASSISTANT
Project assistant’s responsibilities are to
 Run administrative processes in the project
 time reporting
 progress tracking
 financial administration
 Arrange meetings and events
 scheduling and reservation
 preparing materials
 creating agendas, minutes of meetings
and other material for meetings
 Coordinate project work
8
Note: The project manager
can often also be
the project assistant.
THE ROLE OF A PROJECT TEAM
MEMBER
Project team member's responsibilities are to
 Execute own tasks and create own deliverables to meet
expectations and fulfill requirements
 Manage own work according to parameters from the project
manager
 Report own status and issues, resolve problems
9
Note: The project manager
and project assistant are
also project team members.
CHARACTERISTICS OF A GOOD
PROJECT TEAM MEMBER
10
 “Competence”
 technical and functional
skills
 “Client Service”
 managing work and
responsibilities
 teamwork
 quality of work
 “Entrepreneurship”
 professional behavior
 gaining client and team
confidence
 “Leadership”
 commitment to mutual
goals
 taking responsibility
 “Personnel
Development”
 self-development through
work and training
 “Professional Attributes”
 initiative and decisiveness
 interpersonal skills
 communication skills
PROJECT ADMINISTRATION TASKS
AND DELIVERABLES
 Planning
 Project Plan
 Work Plans
 Project Standards
 Quality Expectations
11
SAMPLE: QUALITY EXPECTATIONS
12
Quality Expectation Weight Key Performance Indicator
1. Consultants will bring
Best Practices and relevant
documentation to the
project.
3 Judged by Client project
management in a scale of 1
to 5 (=best).
2. Consultants will promptly
identify Quick Win
opportunities, and help
implementing them.
3 Judged by Client project
management in a scale of 1
to 5
3. Consultants will actively
seek opportunities to
transfer knowledge to
Client’s project team.
2 Judged by Client project
management in a scale of 1
to 5
4. Consultants will at all
times keep Client’s project
management aware of the
plans & progress of the
project. No suprises.
2 Judged by Client project
management in a scale of 1
to 5
5. Project delivered on
schedule and on budget.
2 On schedule
On budget
PROJECT ADMINISTRATION TASKS
AND DELIVERABLES
 Execution:
 Time Reporting
 Progress Tracking
 Status Reporting
 Risk Analysis
13
SAMPLE: TEAM MEMBER TIME REPORT
14
Team Member Name _______________________________ Time Period ________________________
Project/Function Name ____________________________________________________________
Charge Hours By Day of Week
No. Work Package/Activity/Task 1 2 3 4 5 6 7 Total
Subtotal:
Non-Program Work (Specify):
Time Off:
Holidays / Vacation
Illness
Other (Specify)
Subtotal:
Total:
SAMPLE: PROGRESS REPORT
15
Progress report
0
200
400
600
800
1000
1200
1400
1600
1800
2000
2200
2400
2600
2800
8.9.2000
22.9.2000
6.10.2000
20.10.2000
3.11.2000
17.11.2000
1.12.2000
15.12.2000
29.12.2000
12.1.2001
26.1.20019.2.2001
23.2.20019.3.2001
23.3.20016.4.2001
20.4.20014.5.2001
18.5.20011.6.2001
15.6.2001
29.6.2001
13.7.2001
27.7.2001
10.8.2001
24.8.2001
days
Scheduled
Earned
Burned
SAMPLE: RISK ANALYSIS
16
Effect
Probability
LowHigh
LargeSmall
1) Project not completed in schedule
2) Insufficient results prevent overall
program completion
3) Project results not sufficient.
4) Designed services cannot be
deployed because of costs.
2
4
1
3
PROJECT ADMINISTRATION TASKS
AND DELIVERABLES
 Meetings:
 Status Meetings
 Steering Group Meetings
 Agendas
 Minutes of Meetings
17
SUMMARY
 Project administration is one of the keys to a succesful
project
 where you are
 where should you go
 how fast you can go
 avoid the rocks
 No standard way of distributing
administrative tasks
 can be distributed among the project
manager, project assistant and team
members as required
18

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How to do Project Work and Administration Process correctly - Sameer Mitter

  • 1. PROJECT WORK AND ADMINISTRATION 1
  • 2. INTRODUCTION Objectives:  What is a project?  What are the tasks and characteristics of different roles in a project?  project manager  project assistant  project team member  What are the key deliverables and tasks in project administration, and what is their purpose? 2
  • 3. CHARACTERISTICS OF A PROJECT A project typically has  a starting point  an ending point  a unique reason for existence  predefined plan and expected results  a temporary organization  external dependencies  stakeholders 3
  • 4. PROJECT MANAGEMENT PROCESS 4 Program Management Project Life Cycle Plan Confirm the Baseline Plan the Execution Report the Status Complete the Project Organize the Resources Control the Work Accomplish
  • 5. PROJECT ORGANIZATION P r o j e c t A s s i s t a n t P r o je c t T e a m M e m b e r P r o je c t T e a m M e m b e r P r o je c t T e a m M e m b e r P r o je c t T e a m M e m b e r P r o j e c t M a n a g e r P r o g r a m M a n a g e m e n t / S t e e r in g G r o u p 5
  • 6. APPROACH A succesful project is based on  good methodologies  structured approach (phasing, top-down structure)  efficient tools  systematic and standardized work procedures  systematic management  skilled and motivated people 6
  • 7. THE ROLE OF A PROJECT MANAGER Project manager’s responsibilities are to  ensure that the deliverables of the project meet expectations and fulfill requirements  manage the project according to parameters from program management  manage resources to achieve goals  coordinate and communicate  manage:  scope  quality  budgets and resources  schedule  issues and risks 7
  • 8. THE ROLE OF A PROJECT ASSISTANT Project assistant’s responsibilities are to  Run administrative processes in the project  time reporting  progress tracking  financial administration  Arrange meetings and events  scheduling and reservation  preparing materials  creating agendas, minutes of meetings and other material for meetings  Coordinate project work 8 Note: The project manager can often also be the project assistant.
  • 9. THE ROLE OF A PROJECT TEAM MEMBER Project team member's responsibilities are to  Execute own tasks and create own deliverables to meet expectations and fulfill requirements  Manage own work according to parameters from the project manager  Report own status and issues, resolve problems 9 Note: The project manager and project assistant are also project team members.
  • 10. CHARACTERISTICS OF A GOOD PROJECT TEAM MEMBER 10  “Competence”  technical and functional skills  “Client Service”  managing work and responsibilities  teamwork  quality of work  “Entrepreneurship”  professional behavior  gaining client and team confidence  “Leadership”  commitment to mutual goals  taking responsibility  “Personnel Development”  self-development through work and training  “Professional Attributes”  initiative and decisiveness  interpersonal skills  communication skills
  • 11. PROJECT ADMINISTRATION TASKS AND DELIVERABLES  Planning  Project Plan  Work Plans  Project Standards  Quality Expectations 11
  • 12. SAMPLE: QUALITY EXPECTATIONS 12 Quality Expectation Weight Key Performance Indicator 1. Consultants will bring Best Practices and relevant documentation to the project. 3 Judged by Client project management in a scale of 1 to 5 (=best). 2. Consultants will promptly identify Quick Win opportunities, and help implementing them. 3 Judged by Client project management in a scale of 1 to 5 3. Consultants will actively seek opportunities to transfer knowledge to Client’s project team. 2 Judged by Client project management in a scale of 1 to 5 4. Consultants will at all times keep Client’s project management aware of the plans & progress of the project. No suprises. 2 Judged by Client project management in a scale of 1 to 5 5. Project delivered on schedule and on budget. 2 On schedule On budget
  • 13. PROJECT ADMINISTRATION TASKS AND DELIVERABLES  Execution:  Time Reporting  Progress Tracking  Status Reporting  Risk Analysis 13
  • 14. SAMPLE: TEAM MEMBER TIME REPORT 14 Team Member Name _______________________________ Time Period ________________________ Project/Function Name ____________________________________________________________ Charge Hours By Day of Week No. Work Package/Activity/Task 1 2 3 4 5 6 7 Total Subtotal: Non-Program Work (Specify): Time Off: Holidays / Vacation Illness Other (Specify) Subtotal: Total:
  • 15. SAMPLE: PROGRESS REPORT 15 Progress report 0 200 400 600 800 1000 1200 1400 1600 1800 2000 2200 2400 2600 2800 8.9.2000 22.9.2000 6.10.2000 20.10.2000 3.11.2000 17.11.2000 1.12.2000 15.12.2000 29.12.2000 12.1.2001 26.1.20019.2.2001 23.2.20019.3.2001 23.3.20016.4.2001 20.4.20014.5.2001 18.5.20011.6.2001 15.6.2001 29.6.2001 13.7.2001 27.7.2001 10.8.2001 24.8.2001 days Scheduled Earned Burned
  • 16. SAMPLE: RISK ANALYSIS 16 Effect Probability LowHigh LargeSmall 1) Project not completed in schedule 2) Insufficient results prevent overall program completion 3) Project results not sufficient. 4) Designed services cannot be deployed because of costs. 2 4 1 3
  • 17. PROJECT ADMINISTRATION TASKS AND DELIVERABLES  Meetings:  Status Meetings  Steering Group Meetings  Agendas  Minutes of Meetings 17
  • 18. SUMMARY  Project administration is one of the keys to a succesful project  where you are  where should you go  how fast you can go  avoid the rocks  No standard way of distributing administrative tasks  can be distributed among the project manager, project assistant and team members as required 18