I am a management professional with 7+ years of proven track record in business development, customer service, strategic marketing and sales. I am seeking a managerial position with ample opportunities for performance based growth. As demonstrated in my CV, I have displayed exceptional proficiency in strategic marketing, sales and outlet development, market penetration, product management and client servicing. I have developed marketing strategies that have contributed handsomely to the gross turnover of all my previous employers. What deserves to be highlighted is that I have played vital role in handling a project as well as promoting the project and sourcing sponsorships. Am studying Business Process Management Diploma (Graduate will be in July 2016) to develop my skills in Business Development & Management. My ability to make substantially augment revenue, network with industry contacts and negotiate critical deals, gives me a unique edge from which I can add value to your business. My key skills include business management, operations management, strategic planning, recommending solutions, policies and procedures etc. I have utilized my strong negotiation skills, analytical thinking and creative problem solving capabilities in countering competitor initiatives and shaping challenges into concrete achievements and sustainable business growth. My ability to perform well under pressure and commitment to quality are skills that I can immediately apply to contribute to the success of your highly esteemed organization and make me a valuable team member. My attached CV details my experience. I look forward for the opportunity of meeting with you and to exploring possible opportunities. Regards, Hassan Abu Baker Enclosure

1. HASSAN ABU BAKER
Email: harseaj@hotmail.com
UNITED ARAB EMIRATES Mobile: +971524963123
1
I am a management professional with 7+ years of proven track record in business
development, customer service, strategic marketing and sales. I am seeking a
managerial position with ample opportunities for performance based growth.
As demonstrated in my CV, I have displayed exceptional proficiency in strategic
marketing, sales and outlet development, market penetration, product
management and client servicing. I have developed marketing strategies that have contributed
handsomely to the gross turnover of all my previous employers. What deserves to be highlighted is
that I have played vital role in handling a project as well as promoting the project and sourcing
sponsorships. Am studying Business Process Management Diploma (Graduate will be in July 2016) to
develop my skills in Business Development & Management. My ability to make substantially
augment revenue, network with industry contacts and negotiate critical deals, gives me a unique
edge from which I can add value to your business.
My key skills include business management, operations management, strategic planning,
recommending solutions, policies and procedures etc. I have utilized my strong negotiation skills,
analytical thinking and creative problem solving capabilities in countering competitor initiatives and
shaping challenges into concrete achievements and sustainable business growth.
My ability to perform well under pressure and commitment to quality are skills that I can
immediately apply to contribute to the success of your highly esteemed organization and make me a
valuable team member.
My attached CV details my experience. I look forward for the opportunity of meeting with you and
to exploring possible opportunities.
Regards,
Hassan Abu Baker
Enclosure

2. HASSAN ABU BAKER
Email: harseaj@hotmail.com
UNITED ARAB EMIRATES Mobile: +971524963123
2
OBJECTIVE
A management professional with 7+ years of proven track record in business development, customer service, strategic
marketing and sales, seeking a managerial position with ample opportunities for performance based growth.
KEY SKILLS
 Strategic Business Development, Sales and Marketing, Strategic Planning, Project Management
 Marketing Concepts, Methodologies and Sales Strategies, Campaigns, Advertising and Presentations
 Budgeting and Costing, Vendor Selection and Management, Client Relationship Management
 Market Analysis and Research, Competitor Analysis, Management Reporting, Operations Management
 Devising Tour Packages, Reservations and Ticketing, Hotel Bookings, Researching Holiday Destinations
 Recruitment, Farm Management, Event Management, Sponsorship, Hospitality Management
 Target Achieving, Client Sourcing and Retention, Supervising and Leading Team, Networking
 Ability to Work under Pressure, Communication and Interpersonal Skills
 Computer Related Skills: MS Office Applications, Internet Usage
 Analytical Thinking and Creative Problem Solving Skills, Motivational skills
PROFESSIONAL EXPERIENCE
Business Development Manager
Remax Group (Construction), Abu Dhabi – United Arab of Emirates May 2015 - Present
 Research, prospect and secure new clients within your geographical area. Leverage networks, cold call and book
meetings to build a pipeline of interest ensuring a balance of both one off orders and repeat business.
 Submit weekly progress reports on sales and prospects, ensuring data is accurate and in a reportable format.
 Build collaborative relationships with external partners including rep groups and agents and key influencers.
 Attend trade shows and other associations’ meetings to stay abreast of market conditions, competition, and
establish relationships with existing clients and prospects.
 Provide ongoing progress updates on new business development activities and other key indicators to the REMAX
management team.
 Track and report current status of potential projects, markets, Customer news, and developments
Sales Manager
Aseel Tours & Travel, Khobar, Saudi Arabia Oct 2014 – MARCH 2015
Key Responsibilities:
 Solicit, contract and service corporate and consortia accounts via monthly and quarterly correspondence, outside
sales calls and phone solicitation.
 Establish and solicit relationships with target accounts
 Develop a frequent guest loyalty program
 Achieve annual corporate preferred and company production goals.
 Develop Tour and Leisure market segments.
 Develop marketing programs geared to increase volume during need dates.
 Preparation and presentation of business proposals, which meet client’s needs and expectations and provide
alternatives.
 Keep abreast of market trends, competitor's activities and guest/client feedback.
 Contact existing clients for potential future business and referrals.

3. HASSAN ABU BAKER
Email: harseaj@hotmail.com
UNITED ARAB EMIRATES Mobile: +971524963123
3
Sales Manager Mar 2012 – January 2014
Hero Tourism, Dubai, United Arab Emirates
Key Responsibilities:
 Directs and coordinates activities of employees engaged in advising clients on current traveling conditions, planning
client travel and itineraries, calculating costs for transportation and accommodations, and ticketing and booking
functions.
 Reviews employee sales activities to ensure cost calculations, booking, and transportation scheduling are correct.
 Targeted potential clients, expanded current accounts, negotiated and developed revenue-generating relationships
with VVIPs & key clients for enhancing profits and market share growth.
 Coordinates sales promotion activities, approves advertising copy, and supervises travel displays.
 Troubleshoots and resolves client travel issues, complaints, and problems.
 Designs and implements agency strategic plans.
 Extensive experience in holidays.
Development Manager January 2011 – Mar 2012
New Look Company for Mobile Phone and Accessories, Abu Dhabi, United Arab Emirates
Key Responsibilities:
 Identifying/ analyzing present and future market opportunities with the objective of recommending to senior
management suitable strategies and tactics to exploit these opportunities for sound and profitable growth.
 Targeting potential clients, expanding current accounts, developing account strategies, negotiating and closing
revenue-generating relationships with leading prospects for enhancing profits and market share growth.
 Building strong relationships with potential and existing clients, facilitating client meetings, making presentations on
company products, attending to client queries/ grievances to provide best possible level of service.
 Preparing weekly reports and updates to management, conducting periodical reviews with managers on key accounts
critical to revenue achievement.
 Recruiting competent personnel, organizing training for the new recruits and conducting performance reviews
periodically to maintain a motivated team.
 Devising and implementing all aspects of financial analysis and reporting, including but not limited to budgeting,
financial reporting, forecasting and establishing credit lines with banks and customers.
 Formulating budgets, performing variance analysis and compare actual results with the defined budgets while insuring
affirmation with business strategies.
 Negotiated favorable purchase terms with suppliers to source new products from economically viable sources and
appointed key representatives across the country.
Project Partner January 2010 - October 2010
Project - Official Agent for world cup championship of basketball, Jordan
Highlights:
 Successfully handled the entire gamut of activities for a project with budget of 95, 000 JD.
 Instrumental in promoting the project by sourcing sponsors and generating revenue as well as leading negotiations with
sponsors to finalize agreements.
Key Responsibilities:
 Developed project plans, provide strategic guidance for promoting the sports sector especially basketball in Jordan.
 Fostered clear channels of communication between the project stakeholders and the project team to assure successful
completion of the project within the scheduled deadline.
 Promoted the project activities and conducting project constructability reviews, feasibility analysis as per best industry
standards and practices.
 Developed and maintaining effective business relationships with customers in order to leverage and setting up effective
commercial deals, managing sales opportunities through proposal, final selection and deal finalization.
 Established and implemented customer service initiatives consistent with the goals of the company, strive to achieve
total customer satisfaction through flawless execution.

4. HASSAN ABU BAKER
Email: harseaj@hotmail.com
UNITED ARAB EMIRATES Mobile: +971524963123
4
Senior Sales Executive April 2009 - December 2009
Refadah Travel and Tourism, Amman, Jordan
GSA for Marhaba Service Dubai International Airport, Dubai, UAE
Key Responsibilities:
 Developed and implemented an integrated range of marketing concepts, methodologies and sales strategies consistent
with the overall goals and objectives of the company.
 Analyzed tour packages, capitalized on evolving market trends and customer demands, strategized discounted plans to
attract customers whilst maintaining optimal profit margins.
 Strove to achieve total customer satisfaction through flawless execution of pre-established customer critical success
factors. Demonstrated sound knowledge of fare construction and ticketing techniques.
 Formulated, executed and monitored client-servicing strategies based on market intelligence of competitors, while kept
the upper management updated about developments.
 Directed, oversaw and monitored the activities of the sales team. Trained and developed personnel into an effective,
supportive team oversaw their performance and motivated them to accomplish set targets.
Senior Operation Consultant June 2007 - April 2009
Al Shamel Travel and Tourism, Amman, Jordan
Key Responsibilities:
 Provided best-in-class travel service, evaluated client requirements, accordingly researched holiday destinations and
accommodations and offered advice on most suitable destinations to match clients’ holiday of choice.
 Administered the policies and procedures of the organization to enhance operations thus achieving organizational
bottom lines. Established operational plans and developed marketing strategies for achieving sales targets.
 Steered and trained, existing as well as new personnel joining the organization on various aspects of operations,
conducted drives to ensure client awareness about up-gradations in products.
 Provided work direction, guidance and expertise to associates and provided training to enable them to leverage client
relationships to maximum extent possible to obtain a competitive position in the industry.
 Kept abreast of company tour packages and brand knowledge whilst having in-depth knowledge of the company's
brochures, tour destinations and itineraries.
EDUCATION
 Jordan University, Amman, Jordan
Bachelor's degree in Engineering (June 2007)
 Other Professional Courses:
 Business Process Management – BPM Institute (Graduate 2016)
 Sales/Marketing in network marketing company - 2004
 English course in British Council – 2008
PERSONAL DETAILS
 Date of Birth: 21 September 1984
 Nationality: Jordan Passport No. M931598
 Visa Status: Citizen
 Driving License: Jordan and UAE
 Languages Known: Arabic and English
REFERENCES
On request