Hannah N Comeaux has over 5 years of experience in various secretarial and patient services roles in healthcare facilities. She is skilled in customer service, communication, organization, and maintaining accurate records. Her experience includes patient registration and intake, managing patient flow in emergency departments and telemetry units, switchboard operation, and secretary duties at a tool rental company. She is proficient in Microsoft Office, Adobe Photoshop, and various medical record systems.

1. Hannah N Comeaux
1042 West Little Oak Drive St. Martinville, LA 70582
337-352-9005
Objective: To obtain a job with a reputable company, where I can maximize my
organizational, and interpersonal skills, while sharing my knowledge and experience. I am
self motivated, and able to work both independently and as a collaborative team member.
Experience:
Patient Access
July 2011 – January 2014 Parallon / Regional Medical Center of Acadiana, Lafayette, LA
• Responsible for meeting and serving patient and family needs.
• Obtains, accurately enters, and scans in all patients’ demographic, insurance
cards and physicians orders.
• Calculates and determines patient payment amount due at time of service.
• Communicates with patients to ensure hospital policies and procedures are
clearly understood, and all required documents are signed.
• Engages with other hospital departments involved it patients care, such as escort
or transportation services.
• Acts as a mentor for new and existing Team Members.
• Created a manual to aid new employees in registration techniques.
ER Unit Secretary
January 2014 – February 2015 Regional Medical Center of Acadiana / Lafayette, LA
• Maintain and control the flow of patient charts and PHI through the Emergency
Department.
• Order and maintain well stocked office supplies.
• Manage communications between the Emergency Department and other hospital
employees.
• Expedite transfers between outlying facilities and the Emergency Department.
• Transportation of patient specimens and supplies between departments.
• Acts as a liaison between physicians, registration, supervision, and nurses for all
hospital admits.
• Answer call bell system and alert staff to identified patient needs.
• Complete audits of charts to maintain the financial integrity of outlier accounts.
• Maintained statutory logs required by credentialing agencies such as: PEC log,
EMTALA log, and the daily physician call schedule.
• Complete data entry on charts to ensure the accuracy of nursing care.
• Assists employees in various ways including supply management and collecting
urine specimens.
• Assisted with the implementation of new EBOLA procedures.
• Acted as a representative for the Employee Engagement Group.
• Insure the congruency of data on Electrocardiograms between physicians and
nursing documentation.
• Acquisition and distribution of all printed forms needed by the ER staff.
1 | H a n n a h C o m e a u x

2. Telemetry Secretary
November 2014 – February 2015 Regional Medical Center of Acadiana / Lafayette LA
• Discharge patients out the computer from the telemetry floor.
• Manage communications between the Telemetry Department and other hospital
employees.
• Maintain and control the flow of patient charts and PHI.
• Transportation of patient specimens between departments.
• Answer call bell system and alert staff to identified patient needs.
Hospital Operator
November 2014 – February 2015 Regional Medical Center of Acadiana / Lafayette LA
• Handles calls and promptly forwards them to the appropriate person among 100+
employees.
• Responsible for notification and public announcement of all hospital wide
emergency codes.
• Overhead paging of all urgent calls.
• Pages security and on call plant operations personnel during afterhours.
Secretary
April 2015-Present / River Rental Tools / St. Martinville, LA
• Handles calls and promptly forwards them to the appropriate person among 20+
employees.
• Overhead paging of all urgent calls.
• Maintaining the control and flow of the tool file database.
• Calculating timesheets for all employees.
• Maintaining employee files.
• Order and maintain well stocked office supplies.
• Data entry.
• Some experience with creating and submitting invoices for customers.
• Management of purchase orders.
• Invoicing
• Interacting with customers to obtain rental days, and other pertinent information.
Education:
 Saint Martinville Senior High School (Saint Martinville, LA)
• 2008 Diploma
 University of Louisiana at Lafayette (Nursing Degree)
• August 2008 - January 2009 / No diploma obtained
 Louisiana State University at Eunice (Nursing Degree)
• January 2009 – May 2011 / No diploma obtained
Skills:
 Customer service
 Persuasion, leadership, negotiation, and delegation skills
 Strong verbal and personal communication skills
 Decision making, critical thinking, prioritizing and planning
 Problem analysis, use of judgment, and ability to solve problems efficiently
 Accuracy and attention to details
 Adaptability and ability to work under pressure
 Initiator
 Proficient in the use of the following programs: Microsoft Word, Excel, Outlook, and
Powerpoint. Adobe Photoshop. Meditech, RTMS.
 85 GWAM
 Operation of switchboard
 Book keeping and collections
2 | H a n n a h C o m e a u x

3.  Managing/filing records
 Data entry
 Some experience with invoicing
 Remarkable organizational skills
 Invoicing
3 | H a n n a h C o m e a u x