1. Latasha Johnson
205 S.W. 75th
Street Apt 2H
Gainesville, FL. 32607
Home: (352) 301-2435
Email: LRJohnson963@gmail.com
Professional Profile
• 11 years’ experience at UF Health
• Extensive Administrative Assistant experience
• Handle and direct phone lines
• Provide clerical support; copy, fax, scan, file, records and charts
• Referrals and authorizations
• Explain insurance benefits
• Order supplies
• Extensive Data Entry
• Availity, EPIC, Medicaid and SAGE
Professional Experience
April 2016-curent
Kelly Services/Administrative Assistant/Uf Health
• Provided secretarial and clerical support to the Department of Nursing Education and Staff
Development and Utilization prong.
• Work performed involved varied subject matter ranging from standard clerical assignments
too more advanced secretarial responsibilities.
• Support and demonstrated a working knowledge of the vast array of required and elective
education programs, training and orientation provided by Nursing and Patient Services.
• Work is performed under general supervision and is carried to completion independently,
providing status or outcome of each project to the appropriate personnel.
April 2005 - February 2016 UF Health (Shands Hospital) Gainesville, FL
UF Health Physicians Urology/Financial Counselor – February 2015 – February 2016
• Update patient demographics and patient registration
• Appointment scheduling
• Fax and organize files
• Explain insurance benefits, deductibles, co-pays, primary payer, secondary payer and patient
responsibility
• Utilize computer software programs: Availity, EPIC, Medicaid and SAGE in a precise and
concise manner
• Obtain referrals for authorizations
Central Staffing Office/Support Tech (PRN): November 2009 – February 2016
• Answer and initiate telephone calls and written messages
• Served as clerical secretary for assigned unit
• Ensure call lights and telephones are answered in a timely manner and ensured messages are
recorded

2. • Organize and complete various charts, requisitions, reports and other forms
• Perform clerical functions related to the admission and discharge of patients
• Serve as patient transport upon discharge
• Deliver direct patient care appropriate to the patients served
NICU/Neonatal/Support Tech: April 2012 – October 2013
• Answer telephones and public inquires appropriately
• Perform needed clerical tasks, including copying, faxing, filing, and ordering/obtaining
supplies
• Enter orders in EPIC as requested by RN
• Assemble and maintain patient records and charts
• Monitor, answer, screen, and route all telephone calls
• Convey STAT orders to appropriate personnel immediately
• Greet patients and visitors
• Assist with processing patient admissions, transfers and discharges
5east Med Surge/Unit Assistant/Mobility Assistant: July 2010 – April 2012
• Collaborate with the RN to optimize patient mobility using specialized patient lifting
equipment
• Manage the nurse call system to assure patient customer service
• Answer telephones
• Stock supplies
• Ensure a clean and uncluttered environment of care
• Maintain time and attendance records, requisitioned supplies, filing
• Identify unit issues/concerns and participated in the change management process to foster a
resolution to identify issues
• Assist the unit management team in implementing and overseeing support tech initiatives and
functions in the support tech role as directed by the Nurse Manager
Revenue Cycle Specialist/Medicaid Billing: November 2009 – July 2010
• Perform established financial processes that enable and expedite the billing and collection of
professional services.
• Bill claims according to Federal/Managed Care rules
• Perform patient account research and resolution
• Insurance verification and benefits determination
• Identify reimbursement issues/resolution of credits and issuance of refunds
• Identification of payment variance invoices
• Follow up and resolution of denied claims

3. Medical Records/Office Representative: August 2008 – November 2009
• Ensure the scheduling, financial and communication process is complete for patients and
referring physicians
• Perform all front office functions and schedules patient appointments
• Obtain insurance coverage, authorizations and benefits
• Update demographic and financial data
Surgical Intensive Care Unit/Unit Clerk: January 2007 – August 2008
• Process work orders for broken equipment
• Answer phones
• Maintain charts
• Transcribe and sign off on orders (admit and routine)
• Assist with new admits (paperwork, bed space set up by collecting equipment etc.)
Financial Arrangement Administration GI/Admission Assistant: January 2006 –January 2007
• Knowledge of medical and insurance term
• Recognize and react to changing priorities, make timely and accurate judgment decisions
• Check patients in for Endoscopy Clinic
• Work independently of direct supervision
• Retrieve authorizations for bill hold and update OCHA reports etc.
Surgical Intensive Care Unit/Unit Clerk: April 2005 – January 2006
• Assist with turning patients
• Enter work orders for broken equipment, etc. answer phones, charts maintenance (stuffing,
thinning, labeling new admits)
• Transcribe and sign off on orders (admit and routine)
• Assist with new admits (paperwork, bed space set up by collecting equipment etc.)
Education
Forest High School, Ocala, FL
High School Diploma