Marcella Lee Resume

1. Marcella Lee
525W. Westchester
Grand Prairie, TX 75052
Dear Hiring Manager,
I am a Professional with over 15 years of Customer Service and Serving People. I am enclosing
my resume for your consideration for the open position. My experience and education are
based on a combination of superb customer service, team leadership, serving people and
dedication.
I have a Master’s Degree in Counselor. I have a passion for learning, helping others and
educating. I would appreciate the opportunity of a personal interview at your convenience to
further discuss your need and my abilities.
I look forward to hearing from you.
Sincerely,
Marcella Lee
Enclosures
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2. Marcella Lee
525 W. Westchester, TX 75052
(214) 809-1199
Marcellal_lee1@yahoo.com
PROFESSIONAL EXPERIENCE
Metrocare Services – Qualified Mental Health Professional – Dallas, TX
April 2015 – Present
• Conduct Case Management, Psychosocial Rehabilitation and skills training services.
• Perform clinical assessments and establish training plan.
• Facilitate inpatient admission upon request of treatment team and provide continuity of care.
• Complete hospital discharge safety plan.
• Provide routine transportation for clients with an authorization from an impatient psychiatric
facility to the clinic or home.
• Contribute to team knowledge and understanding of each client and attend all schedule team
meetings.
• Orient client in adjusting to new environments.
• Develop measurable objectives and goals agreed upon the client.
• Review service plans every three months or as clinically indicated.
• Provide crisis intervention as needed.
• Assist clients in linking with resources.
• Document clinical services within 24 hours of providing the service.
• Worked with family members and support system to gain their support in clients’ success.
• Initiate mental illness warrants, work with police and other public servants as needed to address
crisis.
• Report status disposition to treatment team and evaluate progress of counseling session, solicit
feedback from consumer, manager and team.
Dallas County Health and Human Services – Disease Intervention Specialist III - Dallas, TX
June 2014 – April 2015
• Interview patients infected with Syphilis, Chlamydia, Gonorrhea, and eliciting sex partner
locating/identifying information.
• Identify and interview individuals who are infected or exposed to the HIV virus.
• Counsel patients infected with a sexually transmitted disease/HIV virus so that they will have an
understanding of the disease and how to prevent future infections.
• Serve as a liaison between the public sector and private sector in insure that there is a consolidated
effort in reporting and controlling sexually transmitted diseases.
• Participates in special projects – community screening in order to detect infections among high
risk groups and keep the public educated on sexually transmitted disease.
• Conducted field follow-up on all assigned contacts and suspects to insure proper referral and
treatment.
• Visit laboratories and physicians to improve reporting and STD treatment.
• Venipuncture patients to obtain labs to be tested for STD and HIV virus.
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3. Texas Department of Criminal Justice – Parole Officer – Dallas, TX
February 2013 – June 2014
• Interviewed parolees regularly to evaluate their progress in accomplishing goals and maintaining
the terms specified in their probation contracts and rehabilitation plans.
• Recommended remedial action or initiate court action in response to noncompliance with terms of
probation or parole.
• Administered drug and alcohol tests, including random drug screens of offenders, to verify
compliance with substance abuse treatment programs.
• Prepared and maintain case folder for each assigned inmate or offender.
• Discussed with offenders how such issues as drug and alcohol abuse and anger management
problems might have played roles in their criminal behavior.
• Conducted prehearing and presentencing investigations and testify in court regarding offenders'
backgrounds and recommended sentences and sentencing conditions.
• Informed offenders or inmates of requirements of conditional release, such as office visits,
restitution payments, or educational and employment stipulations.
• Wrote reports describing offenders' progress.
• Arranged for medical, mental health, or substance abuse treatment services according to individual
needs or court orders.
• Supervised people on community-based sentences, such as electronically monitored home
detention, and provide field supervision of probationers by conducting curfew checks or visits to
home, work, or school.
Texas Workforce – Career Development Specialist – Southwest Center - Dallas, TX
January 2011 - February 2013
• Enrolled students in the WIA Program
• Met with students and parents to discuss the WIA Youth Program and career planning.
• Conducted career orientation at local high schools.
• Screened, interviewed, and provided aptitude testing to applicants to identify barriers and skill set.
• Counseled applicants to overcome personal, social and behavioral barriers affecting vocational
goals.
• Interviewed applicants gathering information on training, educational background and work
experience.
• Provided testing, including TABE, Proveit and Oscar.
• Monitored grades and attendance to ensure that students are maintaining academic satisfactory
progress.
• Conducted employment and training verification and strong knowledge of (Word, Excel.
PowerPoint).
• Managed a case load of 50-60 clients.
Trinity Industries - Payroll Coordinator – Dallas, TX
August 2007 – January 2011
• Coordinated effective operation and maintenance of TLG driver’s payroll.
• Coordinated support to the accountant department verifying and processing weekly Com-Data
check advances.
• Assisted in preparing and analyzing payroll records and reports.
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4. • Processed TLG driver’s payroll checks audit and transmit payroll through PeopleSoft and Kronos
Software.
• Utilizes computer systems to input, retrieve or display payroll tax information.
• Coordinated and conducts weekly orientation to new hires.
• Experience with spreadsheet and database maintenance and knowledgeable of Microsoft
applications.
• Operated 10-key by touch.
• Knowledge of PeopleSoft.
• Performed clerical duties filing, faxing, scanning, logging and emailing TLG driver’s payroll trips.
• Administered effective knowledge to Terminal Managers, TLG drivers, and the department
employees on current policies and procedures.
Nexus Recovery Center – Chemical Dependency Tech - Dallas, TX
June 2010 – July 2012
• Manage crisis situations.
• Provides supervision to clients according to program guidelines.
• Ability to communicate effectively with students, parents, staff, and public agencies in support of
the welfare of clients and continuity of treatment.
• Supervises self-administration of medication.
• Refer clients and parents to resources in the community.
• Assist in preparing treatment plans.
• Work with all levels of students from different economic and cultural background.
• Collects urine drug screens as requested by counseling staff or as client situation warrants.
• Implements behavior management according to program and agency guidelines.
• Monitors visitation for clients, families, and children.
• Attends treatment team and staff meetings.
Payroll Administrator – Spherion Temporary Services – Dallas, TX
December 2006 – May 2007
• Responsible for processed and verified employment and maintained employees files.
• Requested files, records, and reports from various departments and clients.
• Assured all verifications are distribute in a timely manner.
• Resolved issues with clients and employees pertained to payroll, employment, child support and
garnishments.
Accounting Associate - Kelly Services, EDS – Plano, TX
January 2006 – October 2006
• Assists in the preparation and reconciliation of accounting statements, forecasts, or reports.
• Responsible for month end closing accruals along with processing and distributing refund checks.
• Researched exception items in financial reports and prepared correcting entries or escalates for
correction.
• Tracked and reconciled inventoried using automated systems.
Education
Prairie View A & M University – Prairie View, Texas MA Counseling
2011 – 2016
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5. Mountain View College – Dallas, Texas Behavior and Social Science
2002 – 2004
University of North Texas – Denton, Texas Sociology
2007- 2010
Certifications
NCIC/TCIC, TLETS, LCDC-I, SNOP and Medtocs
Skills
Proficient with Microsoft Word, PowerPoint, Excel, Internet, Familiar with TIERS, Outlook and OIMS
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6. Mountain View College – Dallas, Texas Behavior and Social Science
2002 – 2004
University of North Texas – Denton, Texas Sociology
2007- 2010
Certifications
NCIC/TCIC, TLETS, LCDC-I, SNOP and Medtocs
Skills
Proficient with Microsoft Word, PowerPoint, Excel, Internet, Familiar with TIERS, Outlook and OIMS
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