1. Andrew Parker
12, Browning Road Leytonstone London E11 3AR Mob: 07719 734689
Email: andyp1967@btinternet.com
PERSONAL PROFILE
I have over 30 years work experience in an administrative capacity. Possess very
strong interpersonal skills with the ability to communicate clearly at all levels and can
work as part of a team or on my own initiative. An enthusiastic, hardworking, reliable
person, open minded and receptive to new ideas, can work in most environments
and enjoy the challenge of meeting deadlines.
KEY SKILLS
• Working knowledge of Windows98/NT/7, DOS, Word, Advanced Excel,
Access Level 3, Powerpoint, Wordperfect 5.1, AS400, SQL Server, Oracle,
ETHOS, PENTIP, LIBRA, CAPITA & RiO Computer Systems.
• Excellent Interpersonal and communication skills
• Enjoys meeting and helping people, prioritises workload successfully
• Well presented, performs well under pressure and works in a neat and tidy
manner
• Extracting, collating and analysing data - and other information - to support
the commissioning of high quality and cost-effective primary, secondary and
community services.
EMPLOYMENT HISTORY
MINISTRY OF JUSTICE/THAMES MAGISTRATES COURT-CSU DEPARTMENT,
E3 Aug 2014 to May 2015
Temporary Administrative Officer through Brook Street (UK)
• Archiving Files
• List Calling
• Data Entering onto LIBRA database
• Customer Service
• Booking Interpreters through CAPITA Portal
• General ADHOC Duties
I was on Sick Leave from December 2013 to August 2014
MINISTRY OF JUSTICE/SOUTHEND MAGISTRATES COURT – FIXED PENALTY
DEPARTMENT,SS2 Oct 2013 – Dec 2013
Temporary AdministratIve Assistant through Brook Street (UK)
• Input of Payments onto Police database
• Endorsing driving licences
• Opening post
• Taking payments over the telephone,
• General Adhoc Duties
MINISTRY OF JUSTICE / EAST LONDON TRIBUNAL SERVICE,E14 Mar 2012-
May 2012
Temporary Admin Officer / Tribunal Clerk Through Brook Street (UK)
• Preparation of tribunal papers and room in advance of hearing

2. • Meeting parties promptly prior to a hearing
• Using the IT57 form to record the attendance, duration and outcome of a
Hearing.
• Updating Ethos to show the attendance and duration details of hearings, once
heard.
• Accurately and effectively maintaining an allocated case load.
• Accurately actioning all incoming claims and responses within set targets.
• Actioning correspondence, by referrals to chairmen & reply by use of
standard letters to agreed standards, with correspondence copied to all
interested parties and stakeholders ie ACAS
• Dealing with general queries.
WHIPPS CROSS UNIVERSITY HOSP NHS TRUST, E11 Jan 2012-Jan 2012
Temporary Administrator/Junior Buyer Through Brook Street (UK)
• Using Oracle System to track purchase orders and respond to enquiries.
• Ensure that goods/ services are receipted in a timely manner, to make sure
suppliers are paid within the required period. And General Adhoc Duties.
WHITTINGTON CENTRE, SW16 Nov 2011-Nov 2011
Temporary RiO Administrator/Receptionist Through Brook Street (UK)
• Answering the telephone, reception, booking In-Patients when they arrive.
• Booking patients follow up appointments if needed onto RiO database
System.
• Updating patients details onto RiO database System, liaising with London
Ambulance Service regarding patients arriving or not by transport
• Opening, Sorting & Distribution of mail and general adhoc duties.
WHIPPS CROSS UNIVERSITY HOSP NHS TRUST Oct 2011 - Nov 2011
Temporary Governance Support Officer Through Brook Street (UK)
• To provide support to the Governance Officer, primarily in preparation for the
Trust’s NHSLA inspection.
• Liaise with the Information Analyst in the development and maintenance of
databases as required for the purpose of recording and monitoring
information against Care Quality Commission standards.
• Undertake photocopying of notes for the purpose of clinical negligence and
inquest cases
• Assist the Governance Support Officer with any required administration of
databases, including preparation of reports
NHS WALTHAM FOREST, E11 April 2009-May 2011
Performance/Information Analyst (Change of Job Title)
• Extracting, collating and analysing data - and other information - to support
the commissioning of high quality and cost-effective primary, secondary and
community services.
• Updating UNIFY2 Website with accurate information regarding
Commissioning returns.
• Primary User on Performance Accelerator making sure information is up to
date and creating Performance Reports.
• Ensuring that internal and external users of information are provided with
accurate, detailed, timely and accessible quality information and reports.
• Working closely with all directorate teams across the PCT and partner
organisations.

3. • Creating Monthly/Quarterly RAG Reports for Public Health e.g. Breastfeeding,
HPV, BCG, SLB and Child Immunisations.
NHS WALTHAM FOREST, E11 May 2005 - March 2009
Data Administrator/Information Assistant
• Data Entry For Community Services, Monitoring of receipt of paper returns
relating to community services e.g. District Nurses, Health Visitors, Dieticians
• Production / distribution of routine reports relating to community services,
• Updating UNIFY2 Website with accurate and timely information regards to
waiting times.
March 1989 – April 2005
• Various administrative roles within the Private and Public Sector eg Iranian
Oil Company, Letting Agency, and Pharmaceutical, Ford Motor Company
EDUCATION / TRAINING
1978 – 1983 St Anselms School, Basildon, achieving CSE Passes in History,
English, Commerce, IT, French, Mathematics & Technology.
2009 - 2011 Intermediate Microsoft Excel 2007, Advanced Microsoft Excel
2007,Microsoft Access 2007 Level 3
HOBBIES/INTERESTS
Enjoys listening to music, watching most sports, reading and puzzles
REFERENCES AVAILABLE ON REQUEST