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e-Government Center



Moldova Governance e-Transformation Agenda




                                     May 18, 2011
Moldova 2020: Outcomes
                  PUBLIC SERVICES
                  • The majority of services to citizens and businesses are digitized
                  • Over 50% of services are undertaken directly by citizens and
   Citizens         business, without being processed by public servants
                  • The mobility of our citizens and businesses in the EU will be
                    supported by seamless e-services for setting up business, studying,
                    working, residing and retiring
                  GOVERNMENT EFFECTIVNESS AND EFFICIENCY
                  • Public servants use appropriate technology and collaboration tools
Public Servants   • Computer systems are run on a common shared infrastructure and
                    provided to the whole of Government including local administration
                  VIBRANT ICT INDUSTRY
                  • The ICT sector develops through participating in the development
                     of Government ICT capability
                  • Over 90% of non personal and non sensitive data will be available
                     online to citizens through the open government data initiative
e-Services: Just Getting Started




eServices for delivery 2011       Sectorial eServices       eServices under
-G4C Portal                       E- Health:                consideration
-Online application for           E-Education               E-procurement system
criminal records                  E-Agriculture
-Online application of licenses   E-Services for Business   On-line business
-SMS alerts for police, health,                             licensing
weather                           Local Government e-
-Construction standards and -     Services                  On-line business
Online employee registration                                registration
for medical insurance
-Online legal and construction                              On-line construction
standards                                                   permits
4

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Governance e-Transformation in Moldova

  • 1. e-Government Center Moldova Governance e-Transformation Agenda May 18, 2011
  • 2. Moldova 2020: Outcomes PUBLIC SERVICES • The majority of services to citizens and businesses are digitized • Over 50% of services are undertaken directly by citizens and Citizens business, without being processed by public servants • The mobility of our citizens and businesses in the EU will be supported by seamless e-services for setting up business, studying, working, residing and retiring GOVERNMENT EFFECTIVNESS AND EFFICIENCY • Public servants use appropriate technology and collaboration tools Public Servants • Computer systems are run on a common shared infrastructure and provided to the whole of Government including local administration VIBRANT ICT INDUSTRY • The ICT sector develops through participating in the development of Government ICT capability • Over 90% of non personal and non sensitive data will be available online to citizens through the open government data initiative
  • 3. e-Services: Just Getting Started eServices for delivery 2011 Sectorial eServices eServices under -G4C Portal E- Health: consideration -Online application for E-Education E-procurement system criminal records E-Agriculture -Online application of licenses E-Services for Business On-line business -SMS alerts for police, health, licensing weather Local Government e- -Construction standards and - Services On-line business Online employee registration registration for medical insurance -Online legal and construction On-line construction standards permits
  • 4. 4