This document outlines the mission, vision, and 3-year goals of QLab, an organization that supports the competitiveness and maturation of Moldova's ICT sector. QLab's mission is to actively transfer knowledge to contribute to economic growth through enhancing the ICT sector. Its vision is to become the main counterpart for businesses and government on ICT research and innovation. Over 3 years, QLab aims to train one third of private IT companies and specialists, triple the output of the education system in IT, and improve processes and certification for private companies in strategic areas.

1. Ana Chirita, Executive Director
May 19, 2011

2. 2
What it is?
With support from

3. Mission
QLab supports the competitiveness enhancement of the
Moldovan ICT sector and promote maturation of the market
through active knowledge transfer to contribute to the
overall Moldovan economy growth.
Vision
In 3 year period, Qlab will create a platform of knowledge
and best practice transfer that will contribute to the
organizational excellence and the qualification of one third
of the private IT companies and IT specialists; become the
main counterpart of the businesses and government in ICT
research and innovation and prepare the background to
triple the effective output of the education system in IT.

4. Previous results

5. Past and future
• In the last one year, Qlab trained about 5% of
the 2000 people represented by ATIC it is
planned to reach 30% in three years.
• Aggregate the existing demand in training and
find the optimized solutions in 5 areas where
local capacity exists
• Build local capacity in 3 strategic areas
• 700-1000 trained specialists in the above
mentioned areas.

6. Provide process improvement
consultation and/or certification for
the private companies
• Reasonable number of companies and
organizations trained their people increase their
capacity
• Companies and organization supported to
improve processes and quality
• Companies and organization certified on
international standards

7. Initiate, Plan and Perform Research and
Innovation Activities
• Identify and explore opportunities to support ICT
sector ( work with donors) – at least 5 projects in the
above mentioned areas.
• Assess, analyze and forecast labor and qualification
needs for the ICT development in the next 5 years
• Provide research, training and analysis about
eGovernment development
• Initiate, plan and perform technology and innovation
research

8. 3 Year Results
• Reach 3000 of ICT specialties graduates per year( now
it is 1500)
• Improve the effectiveness of the education system
measured as “people ready to be employed” from 10%-
15% to 50%
• Introduction of optional/mandatory IT services related
courses
• Improved curriculum for ICT( measures to be defined)

9. Government
Effective
eGovernmen
t
ICT Sector
Education
ICT Industry
Competitive
Education
Modern
CoE
Competitive
Economy
Economy

10. Thank you!