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E-Governance in Sri-Lanka
E-GOV | SRI
Includes
• Introduction
• ICT Roles
• Objectives of e-Sri Lanka
• Features of Sri Lanka’s e-Government Policy
• Successful e-Government Practices
• Implementation of E-Governance
Slide No 2
E-GOV | SRI
Introduction
• first recognized the need for the development of ICT through the
National Computer Policy of 1983
• first attempt was taken by the Natural Resources, Energy and Science
Authority
• the “e-Sri Lanka”, project launched in November 2002 was tasked with
development an ICT Roadmap
• major components of the e-Sri Lanka program
obridging of the digital divide
odissemination of ICT to regions
oprovinces away from Colombo, and to the rural areas
Slide No 3
E-GOV | SRI
ICT Roles
• Accessing information & knowledge
• Accelerating transactions
• Reducing costs
• Networking
Slide No 4
E-GOV | SRI
Objectives of e-Sri Lanka
• Provide more convenient and better services to citizens
• Improve participation of clients
• Use of social media to ensure better service provision
• Develop better relationships with clients
• Enhance good governance
Source:
A publication released by the Information Communication Technology Agency of Sri Lanka (ICTA) in 2010
Slide No 5
E-GOV | SRI
Features of Sri Lanka’s e-Government Policy
• Enabling legal environment
• ICT management
• Information lifecycle management
• Ownership and responsibility
• Accessibility and service delivery
• Contracts and information asset
management
• ICT project continuity
• Communication interface
• Networking and Connectivity
• Human resource development
Slide No 6
E-GOV | SRI
Successful e-Government Practices
• e-Motor Revenue License project
oenabled to renew the annual revenue license in a few minutes or obtain the
license by making payments online
• project on Digitization of Birth, Marriage and Death Certificates
oenabled residents to obtain a copy of any of the three certificates in a few
minutes
• e-Human Resource Management project
ohas led to a high degree of efficiency improvement, saving time and resources
spent on administering annual transfers of public servants
Slide No 7
E-GOV | SRI
Successful e-Government Practices (cont…)
• the Department of Immigration and Emigration has adopted ICT
oto improve efficiency and effectiveness in the issue of passports to citizens and
in border control activities at the international airport in Colombo
• Automated Documents Inventory and Tracking System (ADITS)
ofor digital indexing documents, building a digital inventory, tracking documents,
making reports
Slide No 8
E-GOV | SRI
Implementation of E-Governance
Airport & Aviation Services
Flight
Information
Passenger
Guide Airport Guide
(Arrival, Departure,
Transit, etc.)
Flight
Search
Book
Online
www.airport.lk
E-GOV | SRI
Slide No 9
Implementation of E-Governance (cont…)
Central Bank of Sri Lanka
Latest
News
Video Gallery
related to any
events
SMS
Alert
SMS
Banking
www.cbsl.gov.lk
E-GOV | SRI
Slide No 10
Implementation of E-Governance (cont…)
Eastern University, Sri Lanka
Academics
Info.
Research
Info.
Administration
Info.
News & Events Contact Info.
www.esn.ac.lk
E-GOV | SRI
Slide No 11
Implementation of E-Governance (cont…)
Department Of Census and Statistics, Sri Lanka
Population
Education
Health
Agriculture
Industry
TradeInternational
Migration
www.statistics.gov.lk
E-GOV | SRI
Slide No 12
References
• Survey Journal February 2012 Issue 80
• www.airport.lk
• www.cbsl.gov.lk
• www. esn.ac.lk
• www.statistics.gov.lk
• www.survey.gov.lk/home/index.php
• www.brage.bibsys.no
• www.asiantribune.com/news/2011/01/17/e-sri-lanka-change-face-
government-secretary-lalith-weeratunga
E-GOV | SRI
Slide No 13
Thank You !
E-GOV | SRI

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E-Governance in Sri Lanka: ICT Roles and e-Gov Practices

  • 2. Includes • Introduction • ICT Roles • Objectives of e-Sri Lanka • Features of Sri Lanka’s e-Government Policy • Successful e-Government Practices • Implementation of E-Governance Slide No 2 E-GOV | SRI
  • 3. Introduction • first recognized the need for the development of ICT through the National Computer Policy of 1983 • first attempt was taken by the Natural Resources, Energy and Science Authority • the “e-Sri Lanka”, project launched in November 2002 was tasked with development an ICT Roadmap • major components of the e-Sri Lanka program obridging of the digital divide odissemination of ICT to regions oprovinces away from Colombo, and to the rural areas Slide No 3 E-GOV | SRI
  • 4. ICT Roles • Accessing information & knowledge • Accelerating transactions • Reducing costs • Networking Slide No 4 E-GOV | SRI
  • 5. Objectives of e-Sri Lanka • Provide more convenient and better services to citizens • Improve participation of clients • Use of social media to ensure better service provision • Develop better relationships with clients • Enhance good governance Source: A publication released by the Information Communication Technology Agency of Sri Lanka (ICTA) in 2010 Slide No 5 E-GOV | SRI
  • 6. Features of Sri Lanka’s e-Government Policy • Enabling legal environment • ICT management • Information lifecycle management • Ownership and responsibility • Accessibility and service delivery • Contracts and information asset management • ICT project continuity • Communication interface • Networking and Connectivity • Human resource development Slide No 6 E-GOV | SRI
  • 7. Successful e-Government Practices • e-Motor Revenue License project oenabled to renew the annual revenue license in a few minutes or obtain the license by making payments online • project on Digitization of Birth, Marriage and Death Certificates oenabled residents to obtain a copy of any of the three certificates in a few minutes • e-Human Resource Management project ohas led to a high degree of efficiency improvement, saving time and resources spent on administering annual transfers of public servants Slide No 7 E-GOV | SRI
  • 8. Successful e-Government Practices (cont…) • the Department of Immigration and Emigration has adopted ICT oto improve efficiency and effectiveness in the issue of passports to citizens and in border control activities at the international airport in Colombo • Automated Documents Inventory and Tracking System (ADITS) ofor digital indexing documents, building a digital inventory, tracking documents, making reports Slide No 8 E-GOV | SRI
  • 9. Implementation of E-Governance Airport & Aviation Services Flight Information Passenger Guide Airport Guide (Arrival, Departure, Transit, etc.) Flight Search Book Online www.airport.lk E-GOV | SRI Slide No 9
  • 10. Implementation of E-Governance (cont…) Central Bank of Sri Lanka Latest News Video Gallery related to any events SMS Alert SMS Banking www.cbsl.gov.lk E-GOV | SRI Slide No 10
  • 11. Implementation of E-Governance (cont…) Eastern University, Sri Lanka Academics Info. Research Info. Administration Info. News & Events Contact Info. www.esn.ac.lk E-GOV | SRI Slide No 11
  • 12. Implementation of E-Governance (cont…) Department Of Census and Statistics, Sri Lanka Population Education Health Agriculture Industry TradeInternational Migration www.statistics.gov.lk E-GOV | SRI Slide No 12
  • 13. References • Survey Journal February 2012 Issue 80 • www.airport.lk • www.cbsl.gov.lk • www. esn.ac.lk • www.statistics.gov.lk • www.survey.gov.lk/home/index.php • www.brage.bibsys.no • www.asiantribune.com/news/2011/01/17/e-sri-lanka-change-face- government-secretary-lalith-weeratunga E-GOV | SRI Slide No 13