The document discusses Slovenia's Export Association of Slovenian ICT (ZITex) and its eGovernment Competence Center. ZITex was established in 2008 and has 70 member companies that work to increase ICT exports from Slovenia by 100% in 5 years. The eGovernment Competence Center within ZITex promotes Slovenian eGovernment solutions internationally and supports projects in areas like public finances, taxes, social affairs, and more. It aims to improve cooperation with government institutions and participate in international exhibitions and conferences. The document then provides examples of successful Slovenian eGovernment solutions for areas like businesses, travel documents, public registers, and etaxes.
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Share of Slovenian practices for building competitiveness
1. Competence center for e-Government of
Slovenia
Matej Švarc
Association for IT and Telecommunications CCIS
2. Export Association of Slovenian ICT - ZITex
ZITex is a group of export oriented ICT companies
Established in march 2008 on the initiative of the Slovenian
Chamber of Commerce and industry
70 members
Encourages and accelerates business on domestic and foreign
markets
Increasing export of it’s members for 100 % in the next 5 years
Unify companies which are competitors on domestic market and
position them as the driving force of the export growth
Become the key instrument for competitiveness and
internationalization of Slovenian ICT industry and economy
In cooperation with the government create better business
environment for the export of Slovenian ICT products and
services
Special attention on foreign markets, especially to South-Eastern
Europe, Central Europe and Middle East
More information on http://zitex.gzs.si/
3. eGovernment Competence center priorities
Established within the ZITex export group
Responsible for international promotion of the
solutions which have been proven successfully in the
Slovene Public Administration and also developed in
Slovenia
Providing support and resources for the promotion of
Slovenian solutions in the foreign markets, connect
business with Public Administration and research-
development institutions
4. eGovernment Competence center priorities
Cooperation improvement with the state institutions
(Ministry for Public Administration, CeGD, Ministry of
Justice, Internal Affairs and Foreign Affairs…)
Establishment of Demo center for implemented solutions
within the facilities of CCIS
Participation in international eGovernment exhibitions,
business delegations and conferences, meetings with
state administration’s representatives (Participation at
GITEX exhibition in Dubai and Smart eGovernment
exhibition in Belgrade 2010, IFSEC, Intersec)
5. eGovernment competence center model
Public Finances
Taxes and Customs
Social Affairs
Internal Affairs
Foreign Affairs
Environment and Spatial Planning
Education
Healthcare
Justice
Statistics
Consulting
Infrastructure
6. SRC d.o.o.,
Ljubljana, Slovenia
src@src.si
www.src.si
eVEM – eGovernment portal for businesses
(One Stop Shop)
• Developed and implemented to provide future self
employed persons the information support when
establishing a business
• Service can be accessed online either from home or at
numerous access points across Slovenia
• Won The United Nations Public Service Award
– UNPSA 2009 – the most prestigious international award
for excellence in the field of public administration services.
• Won 2nd place in the EU
7. e-VEM benefits for users
Advisors can work with any citizen,
access to data from the spatial planning register,
access to data from the central register of the population,
easy searching through category codes,
general business activity-related information,
automatic data transfer between applications,
temporary storage of applications,
application status monitoring,
option for electronic delivery of decisions regarding
applications,
automatic distribution of applications to appropriate
8. eGovernment - Solutions
Public Registers (Central
population register, Permanent
population register, register of
civil status, citizenship,
foreigners)
Travel Documents
(Biometric Passports, ID Cards)
Modern Workplace
(enables data collection from
identification documents which
are accessible on the web)
Interoperability
eElections (portal solution
that manages entire process of
elections
9. CRP - Critical resource for eGovernment
One of the support pillars for Users of CPR data are:
e-business in government Slovenian Office for Statistics
administration Government Administrative
The Slovenian CPR connects units
data from multiple sources Health care institutions
such as:
Maternity hospitals and Tax Administration
Register of Civil Status for Ministries
management of data Geodesy Administration of
concerning births, marriages Slovenia
and deaths Central Register
data concerning permanent Employment Service
and temporary residents Pension and Disability
Register of Territorial Units Insurance Institute of RS
from Geodesy Administration Central Securities Clearing
of Slovenia Corporation
Register of tax liabilities in Public Guarantee and
Slovenia Maintenance Fund
Tax Administration for data e-Government services
concerning taxes
10. eTax Solutions
The eTaxes online portal for Benefits of eTaxes portal:
communicating with Enables Connection with the
taxpayers was implemented Tax Authority and perform a
by the Tax Administration number of Activities (tax
of the Republic of Slovenia returns, charges, reports)
to optimize its operations Secure, comfortable, simple
Its ultimate goal is to ensure and more efficient way of
that tax-related activities are doing business with the Tax
simpler, faster, more Administration
accessible and cheaper. 24/7 availability enables
Designed to support online users to file documents
VAT filing for business online at anytime
Extended with additional Reduces number of errors
features to enable physical Encourage business
persons to file their personal development
income tax returns online
11. e-Customs solutions
Company focused to the foreign trade development and development of
electronic commerce in Slovenia Customs administrations systems since 1991
Only from 2007 several new applications for Slovenian customs
administration were developed and put into action,
Enable Electronic document exchange and e-reporting
References in Slovenia
Statistical biro of Republic of Slovenia (from 2002)
Ministry of Foreign Affairs, Republic of Slovenia (from 2009)
B2G electronic data exchange for more than 700 companies (from 1999)
International references:
Customs Administration of Montenegro (from 2002)
Customs Administration of Serbia (from 2008)
12. SETCCE
SETCCE proXSign® - electronic signature components
SETCCE – vendor and provider of solutions and services
for legally valid paperless business
25 million documents per year are signed by using
proXsign
Simple signing of e-documents in any web browser,
desktop application or back-end servers
Convenient for business, governmental and financial
institutions and provides a complete set of functions for:
Digital signing and verification of digital signatures
Time stamping
Legally valid signatures
Fully compliant with
EU directives on e-signing
13. Future priorities and activities
Continue the work on priorities from the Strategy and Action plan for
e-Government
Development of Electronic Commerce and Exchange of Data in Public
Administration, such as eDemocracy, eHealth, eJustice, national
interoperability framework, etc
Projects:
eHealth
eJustice
eSocial affairs
Service directive
ePayment