This document discusses strategies for motivating employees in the workplace. It begins by defining motivation and incentive, then outlines intrinsic and extrinsic motivators. Intrinsic motivators like meaningful work, autonomy, and personal growth are argued to be more effective than extrinsic motivators like money alone. The document presents theories on management styles, with participative leadership tending to motivate employees more than authoritarian "Theory X" styles. Specific tips are provided for motivating both managers and employees, such as praise, clear expectations, skill development, and explaining the bigger picture. A case study example illustrates assessing sources of demotivation like skills, resources or motivation. Presenter information and references conclude the document.

1. Got Motivation?
Keeping You & Your
Employees Engaged
Karen Carleton, MEd, MS
Performance Solutions Corp.
www.performcorp.ca

2. Self
Motivation

3. MOTIVATION
Incentive (n.) -
Drive,
enthusiasm;
Goal, desire

4. Motivation - pursue
Pleasure, avoid Pain

5. WORK PLEASURE
Receiving income
Enjoyable work
using my talents
Helping others

6. WORK PAIN
CRA Tax penalty
Non-compliance
fine
Bankruptcy

7. Approach Goals & Avoidance Goals
 “Be more efficient”  “Stop procrastinating
 “Get more clients”  “Don’t be shy at
+ -
events”

8. SELF-MOTIVATION STRATEGIES
1. Positive 2. Avoid
thoughts & negative
words people
3. Write 4. Visualize
down goals end results
5. Reward
yourself for
work done

9. Think BIG Worker
picture
Work
Workplace

10. CASE STUDY: SHARON
Struggles to facilitate senior
management meetings &
occasional training.
-additional tasks to role
-same job for 3 years;
no improvement shown
Unmotivated, or need
Training/Support?

11. SOURCE OF CHALLENGE?
WORKPLACE Info or Resources: Incentives:
Feedback:
√ -review; √ -?
feedback, -coach,
role DVD, &
descript. job aids
WORKER Knowledge Ability: Motivation:
or Skills:
√ √ -?
-course -no
physical
issues

12. EXTRINSIC VS. IINTRINSIC
NTRINSIC
INCENTIVES MOTIVATORS

13. MONEY
Fair Salary &
Example
Benefits
“$ Motivation”
Myth

14. Desire to:
-Get Got Motivation? -Serve
-Direct
better at our own & Your
Keeping You something
what lives larger than
matters
Employees Engaged
ourselves
IntrinsicPMotivators = Engagement
RESENTATION
(Daniel Pink)
TITLE
Presentation Subtitle

15. Work
“If you want
someone to do
a good job,
give them a
good job to
do.”
-Frederick Herzberg

16. THEORY X
MANAGERS
Command &
Control;
Top-down
Leaders make
all decisions
People are
lazy, must be
forced to work

18. Job
Insecurity

19. Boring, repetitive work

21. THEORY Y MANAGERS
¥ Accept
responsibility
¥ Let others
lead
¥ 360
Feedback
¥ See
people’s
potential

22. MOTIVATING MANAGERS
√ Clear expectations,
regular feedback
√ Help develop skills
& self-confidence
√ Set positive tone
√ Ask people to value
performance goals

23. WORKPLACE MOTIVATION TIPS

24. MOTIVATED EMPLOYEES
√ Smile & voice
√ Eager pose
√ Relaxed
√ Confident eye
contact
√ Friendly

25. EMPLOYEE MOTIVATION STRATEGIES
2. Be a
1. Praise &
positive role
recognize
model
4. Promote
3. Clear
continuous
expectations
improvement
5. Explain
the big
picture

26. Hire for Attitude,
Train for Skill.

27. PRESENTER
Karen Carleton
Performance Solutions
Corp.
www.performcorp.ca
(780) 705-7701
Karen@performcorp.ca
√ Educational & consulting
services for employee
learning & performance

28. REFERENCES
 Carnegie, D. (1998). How to enjoy your life and job.
London, UK: Vermilion.
 Chandler, S. & Richardson, S. (2009). 100 Ways to
motivate others. Franklin Lakes, NJ: Career Press.
 Clark, R.E. (2010). “Motivating Individuals, Teams and
Organizations,” in Pershing, J. (ED), Handbook of
Human Performance Technology (3rd Ed.), pp. 478-
497).
 Harvard Business School Press. (2003). Motivating
People. Boston, MA: Harvard Business Review.
 Heller, Robert. (1998). Motivating people. Hong Kong:
DK Publishing.

29. REFERENCES
 Nelson, B. (1997). 1001 Ways to energize employees.
New York, NY: Workman Nelson, B. (1997). 1001 Ways
to energize employees. New York, NY: Workman
Publishing.
 Pink, D. (2009, July). “The Surprising Science of
Motivation.” Oxford, England: TED Talk. Retrieved
February 12, 2012 from,
http://www.ted.com/talks/dan_pink_on_motivation.html
(Time: 18:40)
 Pink, D. (2012, June). Daniel H. Pink. Retrieved
February 12, 2012 from,
http://www.danpink.com/archives/2010/06/whiteboard-
magic White Board Magic (About “Drive”).