SlideShare a Scribd company logo
? 
What is your biggest pain with performance reviews?
WHAT WE HOPE YOU’LL LEARN 
The role of performance management 
Why we do performance reviews 
Why continuous learning and development is important
BIZLIBRARY.COM 
of HR Leaders think annual performance reviews are not an accurate appraisal of employee’s work. 
According to a 2012 SHRM/Globoforce survey 
45% 
30% 
of performance reviews ended up in decreased employee performance. 
According to an article published in 
The Psychological Bulletin 
of employees think clear, honest communication from managers would improve the quality of management. 
According to Employee Survey Specialist ETS 
45%
Appraisals are where you get together with your team leader and agree what an outstanding member of the team you are, how much your contribution has been valued, what massive potential you have and, in recognition of all this, would you mind having your salary halved. 
Guy Browning, 
British Humorist and Writer
THE “TERRIBLE TOOS” OF PERFORMANCE REVIEWS 
Too much at stake. Too judgmental. Too often - uncomfortable truths. Too much fixing blame. Too few managers are skilled at them. Too much uncertainty. Too little control. Too many one-way conversations. 
Adapted from: Fearless Performance Reviews: Coaching 
Conversations That Turn Every Employee into a Star Player, 
Jeffrey Russell and Linda Russell (McGraw-Hill 2014)
1.Infrequent 
2.Generic 
3.Not every goal is considered 
4.Not agile 
5.Bad for engagement
WHY WE DO PERFORMANCE REVIEWS? 
DOCUMENTING PERFORMANCE PROBLEMS 
RECOGNIZING HIGH PERFORMERS 
IDENTIFYING DEVELOPMENTAL NEEDS 
COMPENSATION 
Because we’re supposed to…
THE BEST KIND OF PERFORMANCE REVIEW IS NO 
PERFORMANCE REVIEW. 
A lot of people won’t tell you this, but they don’t need to document your good performance, just your poor one…That way they have written documentation that’ll help them get rid of you without fear of retribution. 
AUBREY DANIELS
Clearly, the annual performance review was designed for a work environment where control of individual employee performance was a key function. 
In today's team and collaborative environment, that perspective no longer makes sense. 
Ray B. Williams, Wired for Success 
Reproduced in Psychology Today
PURPOSE: 
IMPROVE PERFORMANCE 
CHANGE OUR MINDSET TO A COLLABORATIVE/COACHING MINDSET 
LEARN AND TEACH THE FIVE BEST PRACTICES
MY – WAY MINDSET 
COLLABORATIVE MINDSET 
I am right; you are wrong. 
In every situation and in every relationship you choose a position on this mindset continuum. 
I have something to learn. 
I’m in charge; you’re not. 
People are doing their best. 
My version of the truth is the right one. 
I only know part of the story. 
I need to win; you need to lose. 
We both can win. 
Adapted from: Fearless Performance Reviews: Coaching 
Conversations That Turn Every Employee into a Star Player, 
Jeffrey Russell and Linda Russell (McGraw-Hill 2014)
COLLABORATIVE – COACHING MINDSET 
FOCUS ON CONTINUOUS LEARNING - TOGETHER 
IT’S ALL ABOUT IMPROVEMENT 
MUTUAL CONVERSATIONS ABOUT DISCOVERY 
HELP THE EMPLOYEE IMPROVE AND LEARN (I know – this is the same as the first two points . . . BUT – it’s THAT important!)
KEYS TO EFFECTIVE PERFORMANCE MANAGEMENT 
SET CLEAR GOALS 
DETERMINE KEY JOB RESPONSIBILITIES 
IDENTIFY AND USE COMPETENCIES 
COACH ON A DAY-TO-DAY BASIS – CONTINUOUS FEEDBACK 
HONEST AND OBJECTIVE
SET CLEAR GOALS 
DOES THE GOAL YOU ARE SETTING PROMOTE GOALS YOU’VE SET FOR THE ORGANIZATION AS A WHOLE? 
…PROMOTE GOALS YOU’VE SET FOR THE TEAM AS A WHOLE? 
DIFFICULT, YET ATTAINABLE FOR THE EMPLOYEE? 
CAN YOU MEASURE IT?
SETTING PERFORMANCE GOALS 
ORGANIZATIONAL GOAL 
Become a market leader. 
CUSTOMER SERVICE GOAL 
Deal with customer complaints efficiently. 
CUSTOMER SERVICE REPRESENTATIVE GOAL 
Customer service representatives should be part of the company's effort to become a market leader by dealing with customer complaints efficiently.
DETERMINE KEY JOB RESPONSIBILITIES 
WHAT DOES SUCCESSFUL PERFORMANCE LOOK LIKE? 
HOW DO WE KNOW? 
DESIGN TO EMPLOYEE’S STRENGTHS
Managers have unique opportunities in their daily interactions with employees to EMPOWER THEM TO DISCOVER AND DEVELOP THEIR STRENGTHS, and they have the ability to position employees in roles where they can do what they do best every day… 
…employees who feel engaged at work and who are able to use their strengths in their jobs are more PRODUCTIVE AND PROFITABLE AND HAVE HIGHER QUALITY WORK. 
SOURCE: Gallup Study, 2013 State of the American Workplace
IDENTIFY AND USE COMPETENCIES 
CORE COMPETENCIES 
Industry and culture 
JOB FAMILY COMPETENCIES 
Business discipline 
JOB ROLE COMPETENCIES 
Level of mastery required
COACHING AND FEEDBACK 
NOT TRAINING 
ADVICE, COUNSEL, SUPPORT, GUIDANCE, BOOSTING CONFIDENCE
I haven’t got the slightest idea of how to change people, but I keep a long list of prospective candidates just in case I should ever figure it out. 
David Sedaris, American humorist and author
OBJECTIVE APPRAISAL OF PERFORMANCE 
OBJECTIVE = FAIR 
TIMELY NOTES AND RECORDS 
OBSERVATIONS 
PROFESSIONAL JUDGEMENT
CONTINUOUS LEARNING AND DEVELOPMENT 
SKILL/ 
CAPABILITY 
DEVELOPMENT OPTIONS 
MY DEVELOPMENT ACTION 
TIMING 
Leading meetings 
Video: Leading Meetings - Create meeting behavior expectations with your team 
Gather with your team to discuss meeting management and to create meeting expectations that should be applied to all team and project meetings. 
Review monthly 
SKILLS DEVELOPMENT PLAN
KEYS TO EFFECTIVE PERFORMANCE MANAGEMENT 
SET CLEAR GOALS 
DETERMINE KEY JOB RESPONSIBILITIES 
IDENTIFY AND USE COMPETENCIES 
COACH ON A DAY-TO-DAY BASIS – CONTINUOUS FEEDBACK 
HONEST AND OBJECTIVE
RECOMMENDED RESOURCES
RECOMMENDED RESOURCES
RECOMMENDED RESOURCES
WWW.BIZLIBRARY.COM/FREE-TRIAL 
7,000+ COURSES . 25 TOPIC AREAS . UNLIMITED ACCESS
Jessica Petry 
Sr. Marketing Specialist 
jpetry@bizlibrary.com 
@JessLPetry 
@BizLibrary 
Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl 
#BIZWEBINAR

More Related Content

What's hot

How to Create a Culture That Fosters Employee Engagement | Webinar
How to Create a Culture That Fosters Employee Engagement | Webinar How to Create a Culture That Fosters Employee Engagement | Webinar
How to Create a Culture That Fosters Employee Engagement | Webinar
BizLibrary
 
How to Build an HR Team People Actually Want to Come to
How to Build an HR Team People Actually Want to Come toHow to Build an HR Team People Actually Want to Come to
How to Build an HR Team People Actually Want to Come to
Officevibe
 
Tips for Coaching Employees to Boost Performance
Tips for Coaching Employees to Boost PerformanceTips for Coaching Employees to Boost Performance
Tips for Coaching Employees to Boost Performance
Executive Coaching Orlando
 
Management & Leadership
Management & LeadershipManagement & Leadership
Management & Leadership
InterQuest Group
 
5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New Boss5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New Boss
CAREEREALISM
 
9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing Teams9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing Teams
Weekdone.com
 
Making a successful transition from individual contributor to manager nov. ...
Making a successful transition from individual contributor to manager   nov. ...Making a successful transition from individual contributor to manager   nov. ...
Making a successful transition from individual contributor to manager nov. ...
michellebaker
 
18 warning signs you need to be a better manager... plus tips to improve!
18 warning signs you need to be a better manager... plus tips to improve!18 warning signs you need to be a better manager... plus tips to improve!
18 warning signs you need to be a better manager... plus tips to improve!
Halogen Software
 
Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15
Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15
Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15
BizLibrary
 
How to be good manager
How to be good managerHow to be good manager
How to be good manager
Mukul Chaudhri
 
Gallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement FindingsGallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement Findings
Paul Sohn
 
Excellence In Supervision
Excellence In SupervisionExcellence In Supervision
Excellence In Supervision
aboalhassanin
 
High Performing Leadership
High Performing LeadershipHigh Performing Leadership
High Performing Leadership
RajThilak
 
Why have an employee engagement survey?
Why have an employee engagement survey?Why have an employee engagement survey?
Why have an employee engagement survey?
Maria Jimena Cespedes
 
How to motivate your team
How to motivate your teamHow to motivate your team
How to motivate your team
acoope31
 
Coaching Sig Coaching Leaders For Tomorrow 6.7.10
Coaching Sig Coaching Leaders For Tomorrow 6.7.10Coaching Sig Coaching Leaders For Tomorrow 6.7.10
Coaching Sig Coaching Leaders For Tomorrow 6.7.10
jab617
 
Employee Coaching: Employees Reaching New Heights.
Employee Coaching: Employees Reaching New Heights.Employee Coaching: Employees Reaching New Heights.
Employee Coaching: Employees Reaching New Heights.
Desire' Kane PHR
 
16 Simple Ways to Help First-Time Managers Succeed
16 Simple Ways to Help First-Time Managers Succeed16 Simple Ways to Help First-Time Managers Succeed
16 Simple Ways to Help First-Time Managers Succeed
Jhana
 
How to Nail the Performance Review with Jodi Glickman
How to Nail the Performance Review with Jodi GlickmanHow to Nail the Performance Review with Jodi Glickman
How to Nail the Performance Review with Jodi Glickman
Work.com - A Salesforce Company
 
Climbing the corporate ladder
Climbing the corporate ladderClimbing the corporate ladder
Climbing the corporate ladder
Carla Fair-Wright
 

What's hot (20)

How to Create a Culture That Fosters Employee Engagement | Webinar
How to Create a Culture That Fosters Employee Engagement | Webinar How to Create a Culture That Fosters Employee Engagement | Webinar
How to Create a Culture That Fosters Employee Engagement | Webinar
 
How to Build an HR Team People Actually Want to Come to
How to Build an HR Team People Actually Want to Come toHow to Build an HR Team People Actually Want to Come to
How to Build an HR Team People Actually Want to Come to
 
Tips for Coaching Employees to Boost Performance
Tips for Coaching Employees to Boost PerformanceTips for Coaching Employees to Boost Performance
Tips for Coaching Employees to Boost Performance
 
Management & Leadership
Management & LeadershipManagement & Leadership
Management & Leadership
 
5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New Boss5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New Boss
 
9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing Teams9 Unique Traits of High-Performing Teams
9 Unique Traits of High-Performing Teams
 
Making a successful transition from individual contributor to manager nov. ...
Making a successful transition from individual contributor to manager   nov. ...Making a successful transition from individual contributor to manager   nov. ...
Making a successful transition from individual contributor to manager nov. ...
 
18 warning signs you need to be a better manager... plus tips to improve!
18 warning signs you need to be a better manager... plus tips to improve!18 warning signs you need to be a better manager... plus tips to improve!
18 warning signs you need to be a better manager... plus tips to improve!
 
Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15
Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15
Sink or Swim? Supporting the Transition to New Manager | Webinar 08.11.15
 
How to be good manager
How to be good managerHow to be good manager
How to be good manager
 
Gallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement FindingsGallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement Findings
 
Excellence In Supervision
Excellence In SupervisionExcellence In Supervision
Excellence In Supervision
 
High Performing Leadership
High Performing LeadershipHigh Performing Leadership
High Performing Leadership
 
Why have an employee engagement survey?
Why have an employee engagement survey?Why have an employee engagement survey?
Why have an employee engagement survey?
 
How to motivate your team
How to motivate your teamHow to motivate your team
How to motivate your team
 
Coaching Sig Coaching Leaders For Tomorrow 6.7.10
Coaching Sig Coaching Leaders For Tomorrow 6.7.10Coaching Sig Coaching Leaders For Tomorrow 6.7.10
Coaching Sig Coaching Leaders For Tomorrow 6.7.10
 
Employee Coaching: Employees Reaching New Heights.
Employee Coaching: Employees Reaching New Heights.Employee Coaching: Employees Reaching New Heights.
Employee Coaching: Employees Reaching New Heights.
 
16 Simple Ways to Help First-Time Managers Succeed
16 Simple Ways to Help First-Time Managers Succeed16 Simple Ways to Help First-Time Managers Succeed
16 Simple Ways to Help First-Time Managers Succeed
 
How to Nail the Performance Review with Jodi Glickman
How to Nail the Performance Review with Jodi GlickmanHow to Nail the Performance Review with Jodi Glickman
How to Nail the Performance Review with Jodi Glickman
 
Climbing the corporate ladder
Climbing the corporate ladderClimbing the corporate ladder
Climbing the corporate ladder
 

Similar to Taking the Pain Out of Performance Reviews | Webinar 12.11.14

Taking the Pain Out of Performance Reviews - Webinar 07.30.14
Taking the Pain Out of Performance Reviews - Webinar 07.30.14Taking the Pain Out of Performance Reviews - Webinar 07.30.14
Taking the Pain Out of Performance Reviews - Webinar 07.30.14
BizLibrary
 
Taking the Pain Out of Performance Reviews - Webinar 05_22_14
Taking the Pain Out of Performance Reviews - Webinar 05_22_14Taking the Pain Out of Performance Reviews - Webinar 05_22_14
Taking the Pain Out of Performance Reviews - Webinar 05_22_14
BizLibrary
 
Taking the Pain Out of Performance Reviews - Webinar 03.20.14
Taking the Pain Out of Performance Reviews - Webinar 03.20.14Taking the Pain Out of Performance Reviews - Webinar 03.20.14
Taking the Pain Out of Performance Reviews - Webinar 03.20.14
BizLibrary
 
Management training
Management trainingManagement training
Management training
johnsalina
 
Performance Reviews: 5 Keys to Really Make them About Performance
Performance Reviews: 5 Keys to Really Make them About PerformancePerformance Reviews: 5 Keys to Really Make them About Performance
Performance Reviews: 5 Keys to Really Make them About Performance
BizLibrary
 
Attract And Retain Top Performers
Attract And Retain Top PerformersAttract And Retain Top Performers
Attract And Retain Top Performers
gsollors
 
Taking the Pain Out of Performance Reviews
Taking the Pain Out of Performance ReviewsTaking the Pain Out of Performance Reviews
Taking the Pain Out of Performance Reviews
BizLibrary
 
What To Do with Employee Engagement Survey Results - Change Them
What To Do with Employee Engagement Survey Results - Change ThemWhat To Do with Employee Engagement Survey Results - Change Them
What To Do with Employee Engagement Survey Results - Change Them
PowerRound Corporation
 
First_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptxFirst_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptx
Meena Sinha
 
Performance appraisal best practices
Performance appraisal best practicesPerformance appraisal best practices
Performance appraisal best practices
luciacarter412
 
Performance appraisal best practices
Performance appraisal best practicesPerformance appraisal best practices
Performance appraisal best practices
kianramirez765
 
Break The Rules2
Break The Rules2Break The Rules2
Break The Rules2
Don Harmon
 
Break The Rules
Break The RulesBreak The Rules
Break The Rules
Don Harmon
 
Why Do Companies Need Manager Coaches
Why Do Companies Need Manager CoachesWhy Do Companies Need Manager Coaches
Why Do Companies Need Manager Coaches
Warren_R
 
Management techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco StaffingManagement techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco Staffing
jaccimelvin
 
Performance appraisal comments by employee
Performance appraisal comments by employeePerformance appraisal comments by employee
Performance appraisal comments by employee
luciacarter412
 
Performance appraisal comments by employee
Performance appraisal comments by employeePerformance appraisal comments by employee
Performance appraisal comments by employee
kianramirez765
 
5 ways o improve quality
5 ways o improve quality5 ways o improve quality
5 ways o improve quality
Kuldeep Yagik
 
The Power of Stay Interviews for Employee Engagement & Retention
The Power of Stay Interviews for Employee Engagement & RetentionThe Power of Stay Interviews for Employee Engagement & Retention
The Power of Stay Interviews for Employee Engagement & Retention
BizLibrary
 
Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...
Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...
Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...
SocialHRCamp
 

Similar to Taking the Pain Out of Performance Reviews | Webinar 12.11.14 (20)

Taking the Pain Out of Performance Reviews - Webinar 07.30.14
Taking the Pain Out of Performance Reviews - Webinar 07.30.14Taking the Pain Out of Performance Reviews - Webinar 07.30.14
Taking the Pain Out of Performance Reviews - Webinar 07.30.14
 
Taking the Pain Out of Performance Reviews - Webinar 05_22_14
Taking the Pain Out of Performance Reviews - Webinar 05_22_14Taking the Pain Out of Performance Reviews - Webinar 05_22_14
Taking the Pain Out of Performance Reviews - Webinar 05_22_14
 
Taking the Pain Out of Performance Reviews - Webinar 03.20.14
Taking the Pain Out of Performance Reviews - Webinar 03.20.14Taking the Pain Out of Performance Reviews - Webinar 03.20.14
Taking the Pain Out of Performance Reviews - Webinar 03.20.14
 
Management training
Management trainingManagement training
Management training
 
Performance Reviews: 5 Keys to Really Make them About Performance
Performance Reviews: 5 Keys to Really Make them About PerformancePerformance Reviews: 5 Keys to Really Make them About Performance
Performance Reviews: 5 Keys to Really Make them About Performance
 
Attract And Retain Top Performers
Attract And Retain Top PerformersAttract And Retain Top Performers
Attract And Retain Top Performers
 
Taking the Pain Out of Performance Reviews
Taking the Pain Out of Performance ReviewsTaking the Pain Out of Performance Reviews
Taking the Pain Out of Performance Reviews
 
What To Do with Employee Engagement Survey Results - Change Them
What To Do with Employee Engagement Survey Results - Change ThemWhat To Do with Employee Engagement Survey Results - Change Them
What To Do with Employee Engagement Survey Results - Change Them
 
First_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptxFirst_Time_Managers_Modules.pptx
First_Time_Managers_Modules.pptx
 
Performance appraisal best practices
Performance appraisal best practicesPerformance appraisal best practices
Performance appraisal best practices
 
Performance appraisal best practices
Performance appraisal best practicesPerformance appraisal best practices
Performance appraisal best practices
 
Break The Rules2
Break The Rules2Break The Rules2
Break The Rules2
 
Break The Rules
Break The RulesBreak The Rules
Break The Rules
 
Why Do Companies Need Manager Coaches
Why Do Companies Need Manager CoachesWhy Do Companies Need Manager Coaches
Why Do Companies Need Manager Coaches
 
Management techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco StaffingManagement techniques that work webinar deck Adecco Staffing
Management techniques that work webinar deck Adecco Staffing
 
Performance appraisal comments by employee
Performance appraisal comments by employeePerformance appraisal comments by employee
Performance appraisal comments by employee
 
Performance appraisal comments by employee
Performance appraisal comments by employeePerformance appraisal comments by employee
Performance appraisal comments by employee
 
5 ways o improve quality
5 ways o improve quality5 ways o improve quality
5 ways o improve quality
 
The Power of Stay Interviews for Employee Engagement & Retention
The Power of Stay Interviews for Employee Engagement & RetentionThe Power of Stay Interviews for Employee Engagement & Retention
The Power of Stay Interviews for Employee Engagement & Retention
 
Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...
Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...
Microfeedback, Confrontation & Value Alignment: How to Get Better Performance...
 

More from BizLibrary

5 Ways to Improve Connection and Engagement with Remote Teams
5 Ways to Improve Connection and Engagement with Remote Teams5 Ways to Improve Connection and Engagement with Remote Teams
5 Ways to Improve Connection and Engagement with Remote Teams
BizLibrary
 
Training Program of Dreams: If You Market It, They Will Come
Training Program of Dreams: If You Market It, They Will ComeTraining Program of Dreams: If You Market It, They Will Come
Training Program of Dreams: If You Market It, They Will Come
BizLibrary
 
Microaggressions what are they and how can i avoid using them
Microaggressions what are they and how can i avoid using themMicroaggressions what are they and how can i avoid using them
Microaggressions what are they and how can i avoid using them
BizLibrary
 
Addressing Mental Health in the Workplace
Addressing Mental Health in the WorkplaceAddressing Mental Health in the Workplace
Addressing Mental Health in the Workplace
BizLibrary
 
How to Develop Agility Within Your Training Program to Help Your Learners Suc...
How to Develop Agility Within Your Training Program to Help Your Learners Suc...How to Develop Agility Within Your Training Program to Help Your Learners Suc...
How to Develop Agility Within Your Training Program to Help Your Learners Suc...
BizLibrary
 
7 Steps to Create a Competency-Based Training Program
7 Steps to Create a Competency-Based Training Program7 Steps to Create a Competency-Based Training Program
7 Steps to Create a Competency-Based Training Program
BizLibrary
 
How Training Managers Can Use Self-Development to Improve Their Programs
How Training Managers Can Use Self-Development to Improve Their ProgramsHow Training Managers Can Use Self-Development to Improve Their Programs
How Training Managers Can Use Self-Development to Improve Their Programs
BizLibrary
 
How to Prepare Your Organization for a Safe Re-Entry During COVID-19
How to Prepare Your Organization for a Safe Re-Entry During COVID-19How to Prepare Your Organization for a Safe Re-Entry During COVID-19
How to Prepare Your Organization for a Safe Re-Entry During COVID-19
BizLibrary
 
How to Gain Leadership Buy-In for Your Training Program
How to Gain Leadership Buy-In for Your Training ProgramHow to Gain Leadership Buy-In for Your Training Program
How to Gain Leadership Buy-In for Your Training Program
BizLibrary
 
The High EQ Leader: How Emotional Intelligence Can Impact Your Organization
The High EQ Leader: How Emotional Intelligence Can Impact Your OrganizationThe High EQ Leader: How Emotional Intelligence Can Impact Your Organization
The High EQ Leader: How Emotional Intelligence Can Impact Your Organization
BizLibrary
 
Horizontal vs Vertical Career Pathing: How to Make Promotions Work
Horizontal vs Vertical Career Pathing: How to Make Promotions WorkHorizontal vs Vertical Career Pathing: How to Make Promotions Work
Horizontal vs Vertical Career Pathing: How to Make Promotions Work
BizLibrary
 
What Makes a Great Employee Benefits Package?
What Makes a Great Employee Benefits Package?What Makes a Great Employee Benefits Package?
What Makes a Great Employee Benefits Package?
BizLibrary
 
L&D's Role in Closing the Soft Skills Gap
L&D's Role in Closing the Soft Skills GapL&D's Role in Closing the Soft Skills Gap
L&D's Role in Closing the Soft Skills Gap
BizLibrary
 
Training for Success: Balancing Compliance and Professional Development
Training for Success: Balancing Compliance and Professional DevelopmentTraining for Success: Balancing Compliance and Professional Development
Training for Success: Balancing Compliance and Professional Development
BizLibrary
 
5 Ways to Prepare Your Organization for a Successful 2020
5 Ways to Prepare Your Organization for a Successful 20205 Ways to Prepare Your Organization for a Successful 2020
5 Ways to Prepare Your Organization for a Successful 2020
BizLibrary
 
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz library
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz libraryLearn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz library
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz library
BizLibrary
 
9 Characteristics of Top Employee Training Programs
9 Characteristics of Top Employee Training Programs9 Characteristics of Top Employee Training Programs
9 Characteristics of Top Employee Training Programs
BizLibrary
 
How to Develop High Potential Employees in Your Organization
How to Develop High Potential Employees in Your Organization How to Develop High Potential Employees in Your Organization
How to Develop High Potential Employees in Your Organization
BizLibrary
 
How to Build a Learning Culture to Inspire Employee Growth
How to Build a Learning Culture to Inspire Employee GrowthHow to Build a Learning Culture to Inspire Employee Growth
How to Build a Learning Culture to Inspire Employee Growth
BizLibrary
 
From Peer to Leader: How to Develop Your First-Time Managers
From Peer to Leader: How to Develop Your First-Time ManagersFrom Peer to Leader: How to Develop Your First-Time Managers
From Peer to Leader: How to Develop Your First-Time Managers
BizLibrary
 

More from BizLibrary (20)

5 Ways to Improve Connection and Engagement with Remote Teams
5 Ways to Improve Connection and Engagement with Remote Teams5 Ways to Improve Connection and Engagement with Remote Teams
5 Ways to Improve Connection and Engagement with Remote Teams
 
Training Program of Dreams: If You Market It, They Will Come
Training Program of Dreams: If You Market It, They Will ComeTraining Program of Dreams: If You Market It, They Will Come
Training Program of Dreams: If You Market It, They Will Come
 
Microaggressions what are they and how can i avoid using them
Microaggressions what are they and how can i avoid using themMicroaggressions what are they and how can i avoid using them
Microaggressions what are they and how can i avoid using them
 
Addressing Mental Health in the Workplace
Addressing Mental Health in the WorkplaceAddressing Mental Health in the Workplace
Addressing Mental Health in the Workplace
 
How to Develop Agility Within Your Training Program to Help Your Learners Suc...
How to Develop Agility Within Your Training Program to Help Your Learners Suc...How to Develop Agility Within Your Training Program to Help Your Learners Suc...
How to Develop Agility Within Your Training Program to Help Your Learners Suc...
 
7 Steps to Create a Competency-Based Training Program
7 Steps to Create a Competency-Based Training Program7 Steps to Create a Competency-Based Training Program
7 Steps to Create a Competency-Based Training Program
 
How Training Managers Can Use Self-Development to Improve Their Programs
How Training Managers Can Use Self-Development to Improve Their ProgramsHow Training Managers Can Use Self-Development to Improve Their Programs
How Training Managers Can Use Self-Development to Improve Their Programs
 
How to Prepare Your Organization for a Safe Re-Entry During COVID-19
How to Prepare Your Organization for a Safe Re-Entry During COVID-19How to Prepare Your Organization for a Safe Re-Entry During COVID-19
How to Prepare Your Organization for a Safe Re-Entry During COVID-19
 
How to Gain Leadership Buy-In for Your Training Program
How to Gain Leadership Buy-In for Your Training ProgramHow to Gain Leadership Buy-In for Your Training Program
How to Gain Leadership Buy-In for Your Training Program
 
The High EQ Leader: How Emotional Intelligence Can Impact Your Organization
The High EQ Leader: How Emotional Intelligence Can Impact Your OrganizationThe High EQ Leader: How Emotional Intelligence Can Impact Your Organization
The High EQ Leader: How Emotional Intelligence Can Impact Your Organization
 
Horizontal vs Vertical Career Pathing: How to Make Promotions Work
Horizontal vs Vertical Career Pathing: How to Make Promotions WorkHorizontal vs Vertical Career Pathing: How to Make Promotions Work
Horizontal vs Vertical Career Pathing: How to Make Promotions Work
 
What Makes a Great Employee Benefits Package?
What Makes a Great Employee Benefits Package?What Makes a Great Employee Benefits Package?
What Makes a Great Employee Benefits Package?
 
L&D's Role in Closing the Soft Skills Gap
L&D's Role in Closing the Soft Skills GapL&D's Role in Closing the Soft Skills Gap
L&D's Role in Closing the Soft Skills Gap
 
Training for Success: Balancing Compliance and Professional Development
Training for Success: Balancing Compliance and Professional DevelopmentTraining for Success: Balancing Compliance and Professional Development
Training for Success: Balancing Compliance and Professional Development
 
5 Ways to Prepare Your Organization for a Successful 2020
5 Ways to Prepare Your Organization for a Successful 20205 Ways to Prepare Your Organization for a Successful 2020
5 Ways to Prepare Your Organization for a Successful 2020
 
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz library
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz libraryLearn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz library
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz library
 
9 Characteristics of Top Employee Training Programs
9 Characteristics of Top Employee Training Programs9 Characteristics of Top Employee Training Programs
9 Characteristics of Top Employee Training Programs
 
How to Develop High Potential Employees in Your Organization
How to Develop High Potential Employees in Your Organization How to Develop High Potential Employees in Your Organization
How to Develop High Potential Employees in Your Organization
 
How to Build a Learning Culture to Inspire Employee Growth
How to Build a Learning Culture to Inspire Employee GrowthHow to Build a Learning Culture to Inspire Employee Growth
How to Build a Learning Culture to Inspire Employee Growth
 
From Peer to Leader: How to Develop Your First-Time Managers
From Peer to Leader: How to Develop Your First-Time ManagersFrom Peer to Leader: How to Develop Your First-Time Managers
From Peer to Leader: How to Develop Your First-Time Managers
 

Recently uploaded

Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
pavelborek
 
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
ISONIKELtd
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Stone Art Hub
 
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium PresentationKirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip
 
Prescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPTPrescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPT
Freelance
 
Science Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around UsScience Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around Us
PennapaKeavsiri
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
concepsionchomo153
 
The Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac SignThe Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac Sign
my Pandit
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
CIOWomenMagazine
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
CULR Spring 2024 Journal.pdf testing for duke
CULR Spring 2024 Journal.pdf testing for dukeCULR Spring 2024 Journal.pdf testing for duke
CULR Spring 2024 Journal.pdf testing for duke
ZevinAttisha
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
Arijit Dutta
 
Kalyan Chart Satta Matka Dpboss Kalyan Matka Results
Kalyan Chart Satta Matka Dpboss Kalyan Matka ResultsKalyan Chart Satta Matka Dpboss Kalyan Matka Results
Kalyan Chart Satta Matka Dpboss Kalyan Matka Results
Satta Matka Dpboss Kalyan Matka Results
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
Eternity Paralegal Services
 
Efficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web ApplicationsEfficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web Applications
Harwinder Singh
 
Enhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: IntroductionEnhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: Introduction
Cor Verdouw
 
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fixKalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
satta Matta matka 143 Kalyan chart jodi 6366249026
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
BBPMedia1
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
msthrill
 

Recently uploaded (20)

Lukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptxLukas Rycek - GreenChemForCE - project structure.pptx
Lukas Rycek - GreenChemForCE - project structure.pptx
 
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
1 Circular 003_2023 ISO 27001_2022 Transition Arrangments v3.pdf
 
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
 
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium PresentationKirill Klip GEM Royalty TNR Gold Lithium Presentation
Kirill Klip GEM Royalty TNR Gold Lithium Presentation
 
Prescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPTPrescriptive analytics BA4206 Anna University PPT
Prescriptive analytics BA4206 Anna University PPT
 
Science Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around UsScience Around Us Module 2 Matter Around Us
Science Around Us Module 2 Matter Around Us
 
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
欧洲杯投注-欧洲杯投注外围盘口-欧洲杯投注盘口app|【​网址​🎉ac22.net🎉​】
 
The Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac SignThe Steadfast and Reliable Bull: Taurus Zodiac Sign
The Steadfast and Reliable Bull: Taurus Zodiac Sign
 
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineEllen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
CULR Spring 2024 Journal.pdf testing for duke
CULR Spring 2024 Journal.pdf testing for dukeCULR Spring 2024 Journal.pdf testing for duke
CULR Spring 2024 Journal.pdf testing for duke
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
AI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your BusinessAI Transformation Playbook: Thinking AI-First for Your Business
AI Transformation Playbook: Thinking AI-First for Your Business
 
Kalyan Chart Satta Matka Dpboss Kalyan Matka Results
Kalyan Chart Satta Matka Dpboss Kalyan Matka ResultsKalyan Chart Satta Matka Dpboss Kalyan Matka Results
Kalyan Chart Satta Matka Dpboss Kalyan Matka Results
 
Pro Tips for Effortless Contract Management
Pro Tips for Effortless Contract ManagementPro Tips for Effortless Contract Management
Pro Tips for Effortless Contract Management
 
Efficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web ApplicationsEfficient PHP Development Solutions for Dynamic Web Applications
Efficient PHP Development Solutions for Dynamic Web Applications
 
Enhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: IntroductionEnhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: Introduction
 
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fixKalyan chart 6366249026 India satta Matta Matka 143 jodi fix
Kalyan chart 6366249026 India satta Matta Matka 143 jodi fix
 
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...
 
Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SUCover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
 

Taking the Pain Out of Performance Reviews | Webinar 12.11.14

  • 1.
  • 2. ? What is your biggest pain with performance reviews?
  • 3. WHAT WE HOPE YOU’LL LEARN The role of performance management Why we do performance reviews Why continuous learning and development is important
  • 4. BIZLIBRARY.COM of HR Leaders think annual performance reviews are not an accurate appraisal of employee’s work. According to a 2012 SHRM/Globoforce survey 45% 30% of performance reviews ended up in decreased employee performance. According to an article published in The Psychological Bulletin of employees think clear, honest communication from managers would improve the quality of management. According to Employee Survey Specialist ETS 45%
  • 5. Appraisals are where you get together with your team leader and agree what an outstanding member of the team you are, how much your contribution has been valued, what massive potential you have and, in recognition of all this, would you mind having your salary halved. Guy Browning, British Humorist and Writer
  • 6. THE “TERRIBLE TOOS” OF PERFORMANCE REVIEWS Too much at stake. Too judgmental. Too often - uncomfortable truths. Too much fixing blame. Too few managers are skilled at them. Too much uncertainty. Too little control. Too many one-way conversations. Adapted from: Fearless Performance Reviews: Coaching Conversations That Turn Every Employee into a Star Player, Jeffrey Russell and Linda Russell (McGraw-Hill 2014)
  • 7. 1.Infrequent 2.Generic 3.Not every goal is considered 4.Not agile 5.Bad for engagement
  • 8. WHY WE DO PERFORMANCE REVIEWS? DOCUMENTING PERFORMANCE PROBLEMS RECOGNIZING HIGH PERFORMERS IDENTIFYING DEVELOPMENTAL NEEDS COMPENSATION Because we’re supposed to…
  • 9. THE BEST KIND OF PERFORMANCE REVIEW IS NO PERFORMANCE REVIEW. A lot of people won’t tell you this, but they don’t need to document your good performance, just your poor one…That way they have written documentation that’ll help them get rid of you without fear of retribution. AUBREY DANIELS
  • 10. Clearly, the annual performance review was designed for a work environment where control of individual employee performance was a key function. In today's team and collaborative environment, that perspective no longer makes sense. Ray B. Williams, Wired for Success Reproduced in Psychology Today
  • 11. PURPOSE: IMPROVE PERFORMANCE CHANGE OUR MINDSET TO A COLLABORATIVE/COACHING MINDSET LEARN AND TEACH THE FIVE BEST PRACTICES
  • 12. MY – WAY MINDSET COLLABORATIVE MINDSET I am right; you are wrong. In every situation and in every relationship you choose a position on this mindset continuum. I have something to learn. I’m in charge; you’re not. People are doing their best. My version of the truth is the right one. I only know part of the story. I need to win; you need to lose. We both can win. Adapted from: Fearless Performance Reviews: Coaching Conversations That Turn Every Employee into a Star Player, Jeffrey Russell and Linda Russell (McGraw-Hill 2014)
  • 13. COLLABORATIVE – COACHING MINDSET FOCUS ON CONTINUOUS LEARNING - TOGETHER IT’S ALL ABOUT IMPROVEMENT MUTUAL CONVERSATIONS ABOUT DISCOVERY HELP THE EMPLOYEE IMPROVE AND LEARN (I know – this is the same as the first two points . . . BUT – it’s THAT important!)
  • 14. KEYS TO EFFECTIVE PERFORMANCE MANAGEMENT SET CLEAR GOALS DETERMINE KEY JOB RESPONSIBILITIES IDENTIFY AND USE COMPETENCIES COACH ON A DAY-TO-DAY BASIS – CONTINUOUS FEEDBACK HONEST AND OBJECTIVE
  • 15. SET CLEAR GOALS DOES THE GOAL YOU ARE SETTING PROMOTE GOALS YOU’VE SET FOR THE ORGANIZATION AS A WHOLE? …PROMOTE GOALS YOU’VE SET FOR THE TEAM AS A WHOLE? DIFFICULT, YET ATTAINABLE FOR THE EMPLOYEE? CAN YOU MEASURE IT?
  • 16. SETTING PERFORMANCE GOALS ORGANIZATIONAL GOAL Become a market leader. CUSTOMER SERVICE GOAL Deal with customer complaints efficiently. CUSTOMER SERVICE REPRESENTATIVE GOAL Customer service representatives should be part of the company's effort to become a market leader by dealing with customer complaints efficiently.
  • 17. DETERMINE KEY JOB RESPONSIBILITIES WHAT DOES SUCCESSFUL PERFORMANCE LOOK LIKE? HOW DO WE KNOW? DESIGN TO EMPLOYEE’S STRENGTHS
  • 18. Managers have unique opportunities in their daily interactions with employees to EMPOWER THEM TO DISCOVER AND DEVELOP THEIR STRENGTHS, and they have the ability to position employees in roles where they can do what they do best every day… …employees who feel engaged at work and who are able to use their strengths in their jobs are more PRODUCTIVE AND PROFITABLE AND HAVE HIGHER QUALITY WORK. SOURCE: Gallup Study, 2013 State of the American Workplace
  • 19. IDENTIFY AND USE COMPETENCIES CORE COMPETENCIES Industry and culture JOB FAMILY COMPETENCIES Business discipline JOB ROLE COMPETENCIES Level of mastery required
  • 20. COACHING AND FEEDBACK NOT TRAINING ADVICE, COUNSEL, SUPPORT, GUIDANCE, BOOSTING CONFIDENCE
  • 21. I haven’t got the slightest idea of how to change people, but I keep a long list of prospective candidates just in case I should ever figure it out. David Sedaris, American humorist and author
  • 22. OBJECTIVE APPRAISAL OF PERFORMANCE OBJECTIVE = FAIR TIMELY NOTES AND RECORDS OBSERVATIONS PROFESSIONAL JUDGEMENT
  • 23. CONTINUOUS LEARNING AND DEVELOPMENT SKILL/ CAPABILITY DEVELOPMENT OPTIONS MY DEVELOPMENT ACTION TIMING Leading meetings Video: Leading Meetings - Create meeting behavior expectations with your team Gather with your team to discuss meeting management and to create meeting expectations that should be applied to all team and project meetings. Review monthly SKILLS DEVELOPMENT PLAN
  • 24. KEYS TO EFFECTIVE PERFORMANCE MANAGEMENT SET CLEAR GOALS DETERMINE KEY JOB RESPONSIBILITIES IDENTIFY AND USE COMPETENCIES COACH ON A DAY-TO-DAY BASIS – CONTINUOUS FEEDBACK HONEST AND OBJECTIVE
  • 28. WWW.BIZLIBRARY.COM/FREE-TRIAL 7,000+ COURSES . 25 TOPIC AREAS . UNLIMITED ACCESS
  • 29. Jessica Petry Sr. Marketing Specialist jpetry@bizlibrary.com @JessLPetry @BizLibrary Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl #BIZWEBINAR