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Simple Ways
to Help First-Time
Managers Succeed
A Guide for HR Leaders in Tech	

Jhana
16
Dear HR leaders: You
have a huge opportunity.
	

What if we told you that by doing just
one thing, you could dramatically
increase engagement, reduce turnover,
and improve the bottom line?	

Jhana
Any guesses on what the
one thing is? It’s simple:
	

Help first-time managers become
effective managers. 	

Jhana
We get it. Who has time
for manager training?
	

Especially when you work in tech. When
you’re trying to scale. When the talent
war is so fierce.When you’re promoting
rapidly. When a lot of tech managers don’t
even like formal training.	

Jhana
But here’s the thing. Weak
managers lead to all kinds of
expensive problems:
	

•  Low morale	

•  High turnover	

•  Ineffective teams	

•  Poor performance	

•  Less top talent	

	

•  Bad hiring decisions	

•  Toxic attitudes	

•  Less innovation	

•  More politics	

•  Lower profits	

Jhana
The bottom line: if you’re
growing fast and scaling faster,
weak managers can literally
Break. Your. Company.
But don’t be too hard on your
managers. It’s not entirely their fault...	

Jhana
Good managers aren’t
born. It’s a learned skill,
and it’s really hard.
New managers rarely get the training
and support they need to be effective.	

Jhana
Now for the good news:
The solution to this
problem is simple.
	

In fact, dear HR leader, it’s within your
power to solve it right now.	

Jhana
Here are 16 simple things you
can do to help your first-time
managers succeed.
Most of these things aren’t hard. Some are
so simple, you can get started today!	

Jhana
Encourage them to
create a 90-day plan
for success.1
Jhana
The first 90 days are critical to success in
any new role, and they can be especially
overwhelming for first-time managers.	

	

To help ease the transition, encourage new
managers to work with their bosses to
develop 90-day plans that include clear
goals and expectations for the role.	

Jhana
Help them establish
clarity about their
new role.2
Jhana
If someone has never managed before, they
may have unrealistic or unclear
expectations for their role.	

	

Encourage them to work with their bosses
to know exactly what’s expected of
them in this new role.The 90-day plan
can help a lot with this.	

	

Jhana
Teach them the basics
of effective 1-on-1’s.
3
Jhana
1-on-1’s are the cornerstone of effective
manager-employee relationships, which
means they have the potential to make
or break a team’s success.	

	

Don’t leave this one up to chance! Give
your new managers a primer on the
purpose of 1-on-1’s and how to run them
productively. 	

Jhana
Make sure they know
how and when HR is
there to help.
Jhana
4
First-time managers may not know when,
or even how, to ask HR for help with
common problems, or they might come to
you a little too often.	

	

Set clear guidelines for exactly how
HR can support and assist managers.You
might even consider establishing regular
office hours just for new managers.	

	

Jhana
Jhana
Provide ongoing
support, not just one-
time training.5
Most learning happens on the job, not in a
training class. Give first-time managers
ongoing support, such as an online
resource or on-demand tools, so they have
access to help whenever they need it.	

	

Shameless plug: Jhana’s online learning
solution can help! We’re built for tech
companies, and new managers love us.	

Learn More
Jhana
Want to see more?
	

Get all 16 tips to help your first-time
managers be more successful. Download
the full reference guide below. It’s free!	

Jhana

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16 Simple Ways to Help First-Time Managers Succeed

  • 1. Simple Ways to Help First-Time Managers Succeed A Guide for HR Leaders in Tech Jhana 16
  • 2. Dear HR leaders: You have a huge opportunity. What if we told you that by doing just one thing, you could dramatically increase engagement, reduce turnover, and improve the bottom line? Jhana
  • 3. Any guesses on what the one thing is? It’s simple: Help first-time managers become effective managers. Jhana
  • 4. We get it. Who has time for manager training? Especially when you work in tech. When you’re trying to scale. When the talent war is so fierce.When you’re promoting rapidly. When a lot of tech managers don’t even like formal training. Jhana
  • 5. But here’s the thing. Weak managers lead to all kinds of expensive problems: •  Low morale •  High turnover •  Ineffective teams •  Poor performance •  Less top talent •  Bad hiring decisions •  Toxic attitudes •  Less innovation •  More politics •  Lower profits Jhana
  • 6. The bottom line: if you’re growing fast and scaling faster, weak managers can literally Break. Your. Company. But don’t be too hard on your managers. It’s not entirely their fault... Jhana
  • 7. Good managers aren’t born. It’s a learned skill, and it’s really hard. New managers rarely get the training and support they need to be effective. Jhana
  • 8. Now for the good news: The solution to this problem is simple. In fact, dear HR leader, it’s within your power to solve it right now. Jhana
  • 9. Here are 16 simple things you can do to help your first-time managers succeed. Most of these things aren’t hard. Some are so simple, you can get started today! Jhana
  • 10. Encourage them to create a 90-day plan for success.1 Jhana
  • 11. The first 90 days are critical to success in any new role, and they can be especially overwhelming for first-time managers. To help ease the transition, encourage new managers to work with their bosses to develop 90-day plans that include clear goals and expectations for the role. Jhana
  • 12. Help them establish clarity about their new role.2 Jhana
  • 13. If someone has never managed before, they may have unrealistic or unclear expectations for their role. Encourage them to work with their bosses to know exactly what’s expected of them in this new role.The 90-day plan can help a lot with this. Jhana
  • 14. Teach them the basics of effective 1-on-1’s. 3 Jhana
  • 15. 1-on-1’s are the cornerstone of effective manager-employee relationships, which means they have the potential to make or break a team’s success. Don’t leave this one up to chance! Give your new managers a primer on the purpose of 1-on-1’s and how to run them productively. Jhana
  • 16. Make sure they know how and when HR is there to help. Jhana 4
  • 17. First-time managers may not know when, or even how, to ask HR for help with common problems, or they might come to you a little too often. Set clear guidelines for exactly how HR can support and assist managers.You might even consider establishing regular office hours just for new managers. Jhana
  • 18. Jhana Provide ongoing support, not just one- time training.5
  • 19. Most learning happens on the job, not in a training class. Give first-time managers ongoing support, such as an online resource or on-demand tools, so they have access to help whenever they need it. Shameless plug: Jhana’s online learning solution can help! We’re built for tech companies, and new managers love us. Learn More Jhana
  • 20. Want to see more? Get all 16 tips to help your first-time managers be more successful. Download the full reference guide below. It’s free! Jhana