The document discusses issues and best practices for managing globally distributed teams. It covers topics such as staffing virtual teams, communication challenges due to cultural and geographic differences, knowledge management approaches to facilitate collaboration, and tools to support virtual teamwork. Effective virtual team management requires skills in areas like general management, communication, cultural awareness, and technical and administrative tasks.

1. Global Information Systems: Globally distributed teams (4) Prof. Dr. Jan M. Pawlowski 30.10.2007

9. Cultural profiles (Dafoulas, Macaulay, 2001)

17. Knowledge management approaches publication, structuring and integration, search, presentation and visualization of knowledge elements communication and cooperation, locating of experts, community-support prior knowledge management system functions integrative knowledge management systems interactive knowledge managements systems knowledge managements systems (KMS) authors, experts, knowledge broker knowledge worker, networks, and communities of interest actors/roles documented knowledge; detached from employees knowledge is contained in peoples head comprehension of knowledge codification personalization knowledge management strategy technology-oriented human-oriented

18. Knowledge management process [Remus, 2002] processes knowledge base content/ topic processes strategy instruments/ systems knowledge life cycle Knowledge Distribution Knowledge Development Knowledge Acquisition Knowledge Identification Knowledge Use Knowledge Preservation [Probst, 1997]