The document discusses Ghana's efforts to reform its public sector and establish an effective performance management system. It outlines Ghana's challenges with previous performance management systems, including a lack of implementation framework, executive support, and linkage to rewards/sanctions. A new performance management framework was developed with principles of accountability, transparency, equity and ownership. The new system aims to create a performance-driven culture and link performance to incentives through an annual cycle of planning, reviews, appraisals and recognition. It is expected to improve performance, productivity and public satisfaction with public services.
According to Save The Children (2012), nearly half of all out-of-school children are in areas currently affected by conflicts.
In addition to man-made conflicts, natural disasters will also take their toll on children in the next ten years.
How can education be used in humanitarian response? Is education compatible with humanitarian response? Yes, education is not only compatible, but is must be one of the pillars of humanitarian response.
Bitesize CPD - Starting the Day Right for Children with EBSA.pptxPooky Knightsmith
Slides, video walkthrough and resources to support a bitesize CPD session on how get the day started right for children struggling to come to school.
For more information about my speaking and training work, visit: https://www.pookyknightsmith.com/speaking/
According to Save The Children (2012), nearly half of all out-of-school children are in areas currently affected by conflicts.
In addition to man-made conflicts, natural disasters will also take their toll on children in the next ten years.
How can education be used in humanitarian response? Is education compatible with humanitarian response? Yes, education is not only compatible, but is must be one of the pillars of humanitarian response.
Bitesize CPD - Starting the Day Right for Children with EBSA.pptxPooky Knightsmith
Slides, video walkthrough and resources to support a bitesize CPD session on how get the day started right for children struggling to come to school.
For more information about my speaking and training work, visit: https://www.pookyknightsmith.com/speaking/
Tazmeen Salam e Raza by Hafiz Abdul Ghaffar Hafiz (owaisoloGy)Abul Meezab
Tazmeen bar Salam e Raza by Hafiz Abdul Ghaffar Hafiz
تضمین بر سلامِ رضا از حافظ عبدالغفار حافظ
تضمین، مصطفٰے جانِ رحمت پہ لاکھوں سلام
Mustafa Jan e Rehmat pe lakhon Salam
Trung Tâm Anh Văn Giao Tiếp Biên Hòa (Biên Hòa English Center) chuyên dạy
Anh Văn Giao Tiếp cho người đi làm.
Anh Văn Giao Tiếp cho giới văn phòng.
Anh Văn phỏng vấn xin việc.
Anh Văn du lịch.
Anh Văn xuất cảnh.
Anh Văn Thương Mại.
Anh Văn Phỏng Vấn xin Visa du học Mỹ.
Thông tin liên hệ:Trung Tâm Anh Văn Giao Tiếp Biên Hòa
Địa chỉ: 43A/1 Khu Phố 8A, Phường Tân Biên, Tp Biên Hòa, Tỉnh Đồng Nai.
Điện thoại: 0613 888 168Di Động: 0903 77 47 45 (Thầy Trần) Email:thandongtre@gmail.com
Website: http://anhvangiaotiepbienhoa.com/
Với nhiều năm kinh nghiệm trong việc giảng dạy anh văn giao tiếp cho người đi làm, bạn hoàn toàn an tâm với chúng tôi. Hơn nữa chúng tôi sẽ điều chỉnh chương trình học một cách linh hoạt sao cho phù hợp nhất với từng lớp và từng học viên.
Hầu hết học viên sau khi học với chúng tôi đều có khả năng giao tiếp tốt với người nước ngoài và đạt vị trí cao trong công ty.
Chúng tôi cam kết đầu ra chuẩn cho từng học viên.
Lớp ít người
El idioma francés es también llamado como lengua romance, se remonta al año 51 y 58 a.C., con la invasión de los galos por el ejército romano a Francia, liderado por Julio César y es entonces, donde el latín o latín popular se difundió por todo el territorio.
Co-delivered with John Zettler to the HRANS Halifax Monthly Professional Dinner April 2010 This presentation focuses on the continuous process of Performance Management
Tazmeen Salam e Raza by Hafiz Abdul Ghaffar Hafiz (owaisoloGy)Abul Meezab
Tazmeen bar Salam e Raza by Hafiz Abdul Ghaffar Hafiz
تضمین بر سلامِ رضا از حافظ عبدالغفار حافظ
تضمین، مصطفٰے جانِ رحمت پہ لاکھوں سلام
Mustafa Jan e Rehmat pe lakhon Salam
Trung Tâm Anh Văn Giao Tiếp Biên Hòa (Biên Hòa English Center) chuyên dạy
Anh Văn Giao Tiếp cho người đi làm.
Anh Văn Giao Tiếp cho giới văn phòng.
Anh Văn phỏng vấn xin việc.
Anh Văn du lịch.
Anh Văn xuất cảnh.
Anh Văn Thương Mại.
Anh Văn Phỏng Vấn xin Visa du học Mỹ.
Thông tin liên hệ:Trung Tâm Anh Văn Giao Tiếp Biên Hòa
Địa chỉ: 43A/1 Khu Phố 8A, Phường Tân Biên, Tp Biên Hòa, Tỉnh Đồng Nai.
Điện thoại: 0613 888 168Di Động: 0903 77 47 45 (Thầy Trần) Email:thandongtre@gmail.com
Website: http://anhvangiaotiepbienhoa.com/
Với nhiều năm kinh nghiệm trong việc giảng dạy anh văn giao tiếp cho người đi làm, bạn hoàn toàn an tâm với chúng tôi. Hơn nữa chúng tôi sẽ điều chỉnh chương trình học một cách linh hoạt sao cho phù hợp nhất với từng lớp và từng học viên.
Hầu hết học viên sau khi học với chúng tôi đều có khả năng giao tiếp tốt với người nước ngoài và đạt vị trí cao trong công ty.
Chúng tôi cam kết đầu ra chuẩn cho từng học viên.
Lớp ít người
El idioma francés es también llamado como lengua romance, se remonta al año 51 y 58 a.C., con la invasión de los galos por el ejército romano a Francia, liderado por Julio César y es entonces, donde el latín o latín popular se difundió por todo el territorio.
Co-delivered with John Zettler to the HRANS Halifax Monthly Professional Dinner April 2010 This presentation focuses on the continuous process of Performance Management
Importance of Performance Management And Measurement of Productivity
Workshop on Performance Management for Public-sector
22-26 June 2015, Colombo, Sri Lanka
Shin Kim
Senior Research Fellow
Korea Institute of Public Administration
Sustainable Development and Organizational ChangeRichard Brooks
Presented at the Association of Language Companies (ALC) annual conference in Miami on the 20th May 2010. It provides an introduction to PESTLE analysis, Porter\’s Five Forces, the Resourced Based View of the Firm (RBV and VRIN resources) and a business development model first published by L Greiner.
Competency Based Employee Life Cycle ManagementPete Pichette
Standardizing on which competencies impact results by function is critical to providing differentiated rewards and development. Once defined, these competencies drive all aspects of the employee management life cycle including recruitment to goal setting to feedback to compensation and finally development
Most lean-agile transformations are missing a critical ingredient to sustain their improvements: a Lean Management System. A Lean Management System is an approach to running an organization that can not only sustain the improvements from their lean transformation but continuously improve as well.
Introduction to Performance Management - Meaning, Process, Need, Difference between Performance Appraisal and Performance Management, Components of Performance Management System
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/organizational-excellence-framework-employees-1421
BENEFITS OF DOCUMENT
1. Undertake human resource planning that supports organizational plans
2. Recruit, select, train and develop employees
3. Encourage employees to share suggestions and ideas aimed at improvement
DOCUMENT DESCRIPTION
This is an introductory workshop on employees. It focuses on defining and implementing good employee practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research.
The employee practices include: Undertaking human resource planning that supports organization goals and objectives; Recruiting and selecting people for mutual success; Promoting equal opportunity and diversity; Ensuring people understand and commit to the strategic direction and improvement goals; Getting people involved with improvement initiatives; Encouraging employees to share ideas and suggestions; Encouraging employees to be innovative and take risks; Determining the training needs of employees and providing the necessary training; Ensuring employees have adequate compensation and benefits; Rewarding and recognizing strong performance of both individuals and teams; Ensuring a healthy workplace environment and involving people in addressing issues related to health and wellness; Removing barriers to employee effectiveness.
Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps.
This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Canadian Immigration Tracker March 2024 - Key SlidesAndrew Griffith
Highlights
Permanent Residents decrease along with percentage of TR2PR decline to 52 percent of all Permanent Residents.
March asylum claim data not issued as of May 27 (unusually late). Irregular arrivals remain very small.
Study permit applications experiencing sharp decrease as a result of announced caps over 50 percent compared to February.
Citizenship numbers remain stable.
Slide 3 has the overall numbers and change.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
2. INTRODUCTION
Ghana over the last three decades, has undertaken several reforms
in the public sector, designed mainly to improve the efficiency and
effectiveness of service delivery to enhance productivity. One of the
initiatives has been the desire to establish a performance
management system based on an effective performance
management culture that seeks to sustain an effective performance
culture that sets objectives, targets and aligns staff performance to
organisational and national development goals
The PSC is the lead agency in championing Reforms specific to HRM
and practices. The following initiatives have been embarked on
concurrently; HRM Policy Framework and Manual; Performance
Management System; HRM Information System; Corporate
Governance and Capacity Building System and Annual State of the
Service Report.
2
3. CHALLENGES OF THE EXISTING SYSTEM
• In the area of performance management, a number of
initiatives have been undertaken to establish an effective
performance management culture that seeks to align
objectives, targets and outcomes to organizational and
national development goals.
• These included the following: Annual Confidential
Reporting System (ACRS) which was reviewed in 1974;
Performance Evaluation System (PES) introduced in the
Public Service in 1992 under the Civil Service Reform
Programme (CSRP) -1987 – 1993. In 1997 a Performance
Agreement System (PAS) was introduced to provide an
objective means of assessing the performance of Senior
Managers and Chief Directors (CDs) in the Ministries and
the Regional Coordinating Councils (RCCs).
3
4. CHALLENGES OF THE EXISTING SYSTEM (Cont.)
• Absence of a clearly defined, articulate and enforceable
implementation framework;
• low Executive commitment/involvement and support for
the PMS in contrast to what pertains in other
developed/developing countries;
• poor understanding of the roles of Governing
Boards/Councils in the Appraisal system;
• absence of rigour, objectivity and continuity in the
administration of the system;
• non-linkage of the process to an enforceable Reward and
Sanctions Mechanism; ignorance of Public Servants on
the merits of PMS;
• non-linkage of the system to staff development, i.e.
training and career development; and lack of effective
monitoring and annual reporting and feedback
mechanisms.
4
5. ADVERSE EFFECTS ON PRODUCTIVITY
• non-responsiveness/adherence to Staff Performance
Appraisal System/Performance Agreement;
• poor performance reporting system and non-compliance
to timeliness/deadlines; and
• weak supervision, breakdown in discipline and work
ethic.
Productivity was difficult to measure while the general
public’s perception on the output of public servants was
poor. Clearly there was the need for a paradigm shift in the
existing conceptualization and the underlying philosophical
principles.
5
6. PARADIGM SHIFT: CONCEPTS AND PRINCIPLES
• In the conceptualization of the New Performance
Management Policy Framework four key principles were
adapted. These principles of Accountability, Transparency,
Equity and Ownership, theoretically, were considered as
the building constructs to guide the development of the
policy statements/guidelines, the Performance
Management System, as well as the assessment
instruments and tools which were all home-grown
initiatives.
• The New Performance Management System encapsulates
the underlying principle that performance is an on-going
process that takes place from the time an employee joins
the organisation until they leave and should be used in
that time to support and develop people through their
employment with the organisation.
6
7. POLICY STATEMENTS/GUIDELINES
• Performance Management (PM) shall be a management tool for meeting
organisational goals
• Performance Management shall be used to create a shared understanding of
what is to be achieved and how it is achieved.
• Performance Management shall be viewed both as an approach and a
system for managing people and other organisational resources.
• Competencies and measurement standards shall drive the performance
management process to achieving desired results.
• Performance Management shall drive the process through clear, consistent,
visible and active involvement of the governing bodies, senior executives and
managers.
• Management and staff shall adopt effective and open communication
systems at all levels for the successful promotion of the performance
management process.
• Incentives, rewards, recognition and sanctions shall be linked to
performance.
• Performance results and progress shall be openly shared/communicated
with employees, customers, and stakeholders
7
8. Prescriptive in nature – concentrates on what has to be
achieved
• Normative – hinges on how to make it more likely that it
will be achieved
Interest is in the individual’s past. • Emphasizes on how staff should operate
Seen by staff and managers as a year meeting • It is a continuous process throughout the year informally
and formally through review meeting at three monthly or
six monthly intervals
• Top down approach – one way assessment by the
Manager / supervisor
• One- way communication flow
• Top down and bottom up approach – helps managers
/supervisors to ensure corrective measures before
something goes wrong
• Two –way communication flow
Reliance on how far the individual has met the tasks of job
descriptions as in the appraisal
Concerned with what an individual does and how they do it
Usually concentrates on past results • Reviews past results for both positive and problematic
areas
• Concentrates on identifying and agreeing with the
individual’s achievements for the next period
Individuals asked to choose the training they would wish to
undertake
• Concerned with establishing a coaching relationship
between the Manager /Supervisor and the individual.
• Staff feel supported and motivated whilst the learning
they undertake is appropriate, relevant and of use in
their work, thereby enhancing their performance and
contribution to the organizational goals
8
9. 9
PERFORMANCE MANAGEMENT CYCLE
1. Planning
• Define role & responsibilities
• Communicate corporate vision and strategic plan
• Set Functional and individual objectives aligned to
Performance
Management
cycle
the vision
• Identify competencies & required behaviours
2. Progress Reviews
• Monitor & evaluate
performance against
objectives- linking the
objectives and
competencies being
demonstrated
4. Recognising &Rewarding
• Reward excellent
performance
• Decide on steps to develop
skills and competencies
(e.g. PiP)
• Agree sanctions where
necessary
3. Appraisal
• Appraise individual, reflect upon past
performance & provide evidence based
feedback
• Review individual’s strengths and identify
development areas
10. GOVERNANCE STRUCTURES AND MONITORING
10
MECHANISMS FOR SUSTAINANBILITY
• To ensure the sustainability of the system a governance
regime/structure has been introduced. This was all inclusive
capturing the overarching roles, responsibilities, authority
relationships of the major stakeholders. This included: Public
Services Commission, Governing Councils and Boards, Heads of
the Public Services/Chief Executives/ Chief Directors, Ministry of
Finance and Economic Planning, the National Development
Planning Commission and the Fair Wages and Salaries
Commission.
• The Pubic Services Commission has been the lead agency in the
development and management of the new performance
management system in Ghana. All relevant public service
institutions including the Universities and Management
Development Institutes were involved, consulted and bought-in
into the new system. The funding was strictly from the Public
Services Commission annual budgetary support from
government. External technical assistance was also provided by
the Australian Public Service Commission as part of its Africa
Programme for improving Public Administration practice.
10
11. WHAT IS NEW?
• Recognition that PM is an ongoing process that takes place from the time
the employees join the organisation until they leave. Employers should,
therefore, support and develop peoples through their engagement in the
organizations.
• Performance driven culture through the process approach i.e. an all
inclusive top-down and bottom-up approach to PM.
• Institutionalisation of a Rewards and Sanctions regime in the public
service of Ghana.
• Positioning and strengthening the HR function to play a strategic role in
HRM practice in public service agencies.
• A system for communicating (two-way flow) National Development Goals
and Organisation’s Goals and Values to employee job functions to ensure
relevance of the Organisations themselves. In effect there is to be the
linkage with the National Goals/Organisational Goals/Departmental
Goals and individual objectives to ensure the necessary synergy for
development.
• People development a key driver to ensuring high productivity at all
levels through continuous learning and training.
• Recognition that the often ignored soft issues in HRM performance
assessment i.e. the competencies and skills employed by the individuals
11
must be measured and assessed objectively.
12. 12
EXPECTED OUTPUTS AND BENEFITS
The new System, has the following expected outputs and benefits:-
• enables the Public Service to attract and retain talent;
• leads to significant improvement in performance and customer
sensitivity among Public Servants;
• promotes professionalization of the HR Management in the entire
Public Service for improved management of staff;
• offers equal opportunities, for progression on merit and recognition
for all sexes, ethnic backgrounds, occupational groups and grades;
while ensuring high morale amongst public servants;
• contributes to higher productivity, strengthens the ability of the
public service to create the enabling environment for private sector
operations and attainment of Millennium Development Goals;
• lead to improved customer sensitivity and responsiveness; and
• public satisfaction with the services of the Public Service Institutions shall be
greatly enhanced.
12
13. CONCLUSION
• The new initiatives being introduced are meant to strengthen
the capacity of public servants to discharge their duties and
responsibilities efficiently and effectively. They are largely
home-grown and are the result of careful assessment and review
of the current state of HRM and its effectiveness for national
development.
“The Central focus of public sector reform rightly remains the
transformation of the conditions of employment of career public
officials, who occupy key positions in government organizations,
so as to enable public authorities to attract, retain and reward
talented professional, and make them more responsive to citizens’
need and expectation. Once the citizen see the evidence of
administrative reform in the form of improvements in service
delivery and administration, the virtuous cycle of political
acceptance and effective implementation will gain momentum”
( “The Specificity of Public Service Reforms”, Public
Administration and Development, Vol. 24, 2004:383)
13