UNDP Tribute to RK Laxman: Human Development through the Eyes of the ‘Common Man’ Integrating Network and Community Participation for Effective Malaria Management, Thailand Planning and Implementation of Regularized Informal Settlements (Mkurabita), Tanzania State Wide Attention on Grievances by Application of Technology (SWAGAT), India Mobile Seva: Bringing Citizens and Government Together Through Mobiles, India Promoting Gender Responsive Delivery of Public Services and Inclusive Development: Mission Convergence, India Effective Budget Management, Singapore Collaboration Testing and Innovation ‘SAGA’ Project, Japan UK Government experience in Performance Framework Reform From eGovernment to Smart Government, United Arab Emirates TTBizLink Project, Trinidad And Tobago Summing up International Symposium on Excellence in Public Service / Public Administration, UNDP India Isange One Stop Center Model, Rwanda National ID Card for Peruvian children: Impact on human rights and development, Peru 
