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Getting Things Done
          An Interpretation For Handling E-mails
          Edward Crain
                                                               10 July 2012




Source image: http://www.flickr.com/photos/n3trunner/4116254391/sizes/z/in/photostream/
INTRODUCTION


David Allen (=author of Getting Things Done)

         The Problem;
         Almost everyone I encounter
         these days feels he or she has
         too much to handle and not
         enough time to get it all done.
INTRODUCTION


David Allen (=author of Getting Things Done)

         The Promise;
         You can experience what
         the martial artists call a
         "mind like water" and top
         athletes refer to as the
         "zone", within the complex
         world in which you're
         engaged.
INTRODUCTION


           Why are there so much
           things on your mind
           anyway??




Source image: http://www.greenbookblog.org/2011/01/31/mental-spring-cleaning/
INTRODUCTION
    you haven't clarified exactly what
1


                       ?
       the
    intended outcome is
INTRODUCTION

    you haven't decided what the very next
2   physical action step is
INTRODUCTION
    and/or you haven't put reminders of the
    outcome and the action required in a
3   system you trust




         Source image: http://cloud2.nl/aanmelden_reminder_service
MASTERING WORKFLOW




The 5 stages of mastering
workflow




 Source image: http://www.goeievraag.nl/vraag/dominostenen-dominoday-geteld.4115
MASTERING WORKFLOW


    Collect all things/ "stuff" that command
1   our attention




        Source: http://jannetje.punt.nl/index.php?r=1&id=460580&tbl_archief=0
MASTERING WORKFLOW


               Process what they mean and what to do
 2             about them




Source: http://footage.shutterstock.com/clip-1502093-stock-footage-pressed-piece-of-car-handling-with-special-machine-scrap-metal-industrial-
MASTERING WORKFLOW


3   Organize the results




        Source: http://sixminutes.dlugan.com/toastmasters-speech-2-organize-your-speech/
MASTERING WORKFLOW

       Review results as options for what we
4      choose to do




    Source: http://businessislamica.com/2012/02/16/quarterly-review-results-for-dow-jones-islamic-market-
MASTERING WORKFLOW
5   Do




         Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING “STUFF”




     Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING “STUFF”




     Collect all stuff
1     Every open loop must be in your collection system
      and out of your head.
      You must have as few collection buckets as you
      can get by with.
      You must empty them regularly.




           Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING “STUFF”



 2
Per item; Is it Actionable?
 No
     It's trash, no longer needed.
     No action is needed now, but something
   might need to be done later (incubate).
     The item is potentially useful information that
   might be needed for something later
   (reference).
 You need
    a trash basket and <Del> key for trash,
    a "tickler" file or calendar for material that's incubating,
    and a good filing system for reference information.
                      Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING “STUFF”
                                            Is it Actionable?
                                   3 
                                      YES
                                               If it's about a
                                               project: You need to
                                               capture that outcome
                                               on a "Projects" list.
                                            Tip: A Weekly Review of
                                            the list will bring this item back
                                            to you as something that's still
                                            outstanding. It will stay fresh
                                            and alive in your management
                                            system until it is completed or
                                            eliminated.

     Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING “STUFF”
                                            Is it Actionable?
                                   4        YES
                                               What's the “Next
                                               Action”?

                                            Next Action = the next
                                            physical, visible activity
                                            that needs to be engaged
                                            in, in order to move the
                                            current reality toward
                                            completion




     Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING “STUFF”

                                            Next action options:
                                            1. Do it. If an action will
                                            take less than two
                                            minutes, it should be
                                            done at the moment it is
                                            defined.




     Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING “STUFF”
                                            Next action options:
                                            2. Delegate it. If the
                                            action will take longer
                                            than two minutes,
                                            and you are NOT the
                                            right person to do it;
                                            delegate it to the
                                            appropriate entity.




     Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
WORKFLOW OF PROCESSING "STUFF"
   Next action options:
   3. Defer it. If the action will take
   longer than two minutes, and
   you are the right person to do
   it, you will have to defer acting on it
   until later and track it on one or
   more "Next Actions" lists.




      Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
PROCESSING E-MAILS


How can I apply this technique processing the
 overload of e-mails I receive every day??
PROCESSING E-MAILS – AN INTERPRETATION

              E-mail



     INBOX
PROCESSING E-MAILS – AN INTERPRETATION

              E-mail


                       DELETED
                        ITEMS
PROCESSING E-MAILS – AN INTERPRETATION

                           E-mail




                       Create Someday/
                         Maybe folder


   The e-mail of an
   interesting conference
   next month, can be put
   in the folder "Someday/
   Maybe"
        Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
PROCESSING E-MAILS – AN INTERPRETATION


  The e-mail with project info
  you would like to hold for
  reference, can be put in a
  specific reference folder
  for this project

                  Create inbox
                  reference
                  folders
PROCESSING E-MAILS – AN INTERPRETATION




                              Just Do It!!!
PROCESSING E-MAILS – AN INTERPRETATION




     The e-mail you have sent to ask
     someone to do an action, can be
     put in the folder "WaitingFor"




                    Create
                    WaitingFor
                    folder
PROCESSING E-MAILS – AN INTERPRETATION




   Create
   NextActions
   folder
PROCESSING E-MAILS – AN INTERPRETATION


    The action "preparation for an
    important meeting next
    Thursday";
    Schedule 2 hours in your outlook
    calendar next Wednesday to do
    the preparation
    ”

                 Put actions
                 > 1 week
                 on calendar
PROCESSING E-MAILS – AN EXAMPLE (WEBMAIL)




Next Actions


Someday
Maybe
                         Empty!!
WaitingFor



Reference
Folders
PROCESSING E-MAILS – AN EXAMPLE (OUTLOOK)



Next Actions


Someday
Maybe


WaitingFor
                          Empty!!


 Reference
 Folders
PROCESSING E-MAILS – AN EXAMPLE (OUTLOOK)

Next Actions
(Prioritized
using
"Categories")
THANK YOU FOR
VIEWING THIS
PRESENTATION!!


QUESTIONS OR
REMARKS??



Please contact me!
At edward@crain.nl

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Getting things done (an interpretation for handling e mails)

  • 1. Getting Things Done An Interpretation For Handling E-mails Edward Crain 10 July 2012 Source image: http://www.flickr.com/photos/n3trunner/4116254391/sizes/z/in/photostream/
  • 2. INTRODUCTION David Allen (=author of Getting Things Done) The Problem; Almost everyone I encounter these days feels he or she has too much to handle and not enough time to get it all done.
  • 3. INTRODUCTION David Allen (=author of Getting Things Done) The Promise; You can experience what the martial artists call a "mind like water" and top athletes refer to as the "zone", within the complex world in which you're engaged.
  • 4. INTRODUCTION Why are there so much things on your mind anyway?? Source image: http://www.greenbookblog.org/2011/01/31/mental-spring-cleaning/
  • 5. INTRODUCTION you haven't clarified exactly what 1 ? the intended outcome is
  • 6. INTRODUCTION you haven't decided what the very next 2 physical action step is
  • 7. INTRODUCTION and/or you haven't put reminders of the outcome and the action required in a 3 system you trust Source image: http://cloud2.nl/aanmelden_reminder_service
  • 8. MASTERING WORKFLOW The 5 stages of mastering workflow Source image: http://www.goeievraag.nl/vraag/dominostenen-dominoday-geteld.4115
  • 9. MASTERING WORKFLOW Collect all things/ "stuff" that command 1 our attention Source: http://jannetje.punt.nl/index.php?r=1&id=460580&tbl_archief=0
  • 10. MASTERING WORKFLOW Process what they mean and what to do 2 about them Source: http://footage.shutterstock.com/clip-1502093-stock-footage-pressed-piece-of-car-handling-with-special-machine-scrap-metal-industrial-
  • 11. MASTERING WORKFLOW 3 Organize the results Source: http://sixminutes.dlugan.com/toastmasters-speech-2-organize-your-speech/
  • 12. MASTERING WORKFLOW Review results as options for what we 4 choose to do Source: http://businessislamica.com/2012/02/16/quarterly-review-results-for-dow-jones-islamic-market-
  • 13. MASTERING WORKFLOW 5 Do Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 14. WORKFLOW OF PROCESSING “STUFF” Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 15. WORKFLOW OF PROCESSING “STUFF” Collect all stuff 1 Every open loop must be in your collection system and out of your head. You must have as few collection buckets as you can get by with. You must empty them regularly. Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 16. WORKFLOW OF PROCESSING “STUFF” 2 Per item; Is it Actionable? No It's trash, no longer needed. No action is needed now, but something might need to be done later (incubate). The item is potentially useful information that might be needed for something later (reference). You need a trash basket and <Del> key for trash, a "tickler" file or calendar for material that's incubating, and a good filing system for reference information. Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 17. WORKFLOW OF PROCESSING “STUFF” Is it Actionable? 3  YES If it's about a project: You need to capture that outcome on a "Projects" list. Tip: A Weekly Review of the list will bring this item back to you as something that's still outstanding. It will stay fresh and alive in your management system until it is completed or eliminated. Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 18. WORKFLOW OF PROCESSING “STUFF” Is it Actionable? 4 YES What's the “Next Action”? Next Action = the next physical, visible activity that needs to be engaged in, in order to move the current reality toward completion Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 19. WORKFLOW OF PROCESSING “STUFF” Next action options: 1. Do it. If an action will take less than two minutes, it should be done at the moment it is defined. Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 20. WORKFLOW OF PROCESSING “STUFF” Next action options: 2. Delegate it. If the action will take longer than two minutes, and you are NOT the right person to do it; delegate it to the appropriate entity. Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 21. WORKFLOW OF PROCESSING "STUFF" Next action options: 3. Defer it. If the action will take longer than two minutes, and you are the right person to do it, you will have to defer acting on it until later and track it on one or more "Next Actions" lists. Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 22. PROCESSING E-MAILS How can I apply this technique processing the overload of e-mails I receive every day??
  • 23. PROCESSING E-MAILS – AN INTERPRETATION E-mail INBOX
  • 24. PROCESSING E-MAILS – AN INTERPRETATION E-mail DELETED ITEMS
  • 25. PROCESSING E-MAILS – AN INTERPRETATION E-mail Create Someday/ Maybe folder The e-mail of an interesting conference next month, can be put in the folder "Someday/ Maybe" Source: http://www.advertolog.com/hornbach/print-outdoor/diy-attitude-mongoloid-10985505/
  • 26. PROCESSING E-MAILS – AN INTERPRETATION The e-mail with project info you would like to hold for reference, can be put in a specific reference folder for this project Create inbox reference folders
  • 27. PROCESSING E-MAILS – AN INTERPRETATION Just Do It!!!
  • 28. PROCESSING E-MAILS – AN INTERPRETATION The e-mail you have sent to ask someone to do an action, can be put in the folder "WaitingFor" Create WaitingFor folder
  • 29. PROCESSING E-MAILS – AN INTERPRETATION Create NextActions folder
  • 30. PROCESSING E-MAILS – AN INTERPRETATION The action "preparation for an important meeting next Thursday"; Schedule 2 hours in your outlook calendar next Wednesday to do the preparation ” Put actions > 1 week on calendar
  • 31. PROCESSING E-MAILS – AN EXAMPLE (WEBMAIL) Next Actions Someday Maybe Empty!! WaitingFor Reference Folders
  • 32. PROCESSING E-MAILS – AN EXAMPLE (OUTLOOK) Next Actions Someday Maybe WaitingFor Empty!! Reference Folders
  • 33. PROCESSING E-MAILS – AN EXAMPLE (OUTLOOK) Next Actions (Prioritized using "Categories")
  • 34. THANK YOU FOR VIEWING THIS PRESENTATION!! QUESTIONS OR REMARKS?? Please contact me! At edward@crain.nl

Editor's Notes

  1. Source image: http://www.flickr.com/photos/n3trunner/4116254391/sizes/z/in/photostream/
  2. Created small presentation to teach a colleague how to use &amp;quot;Getting things done&amp;quot; to keep his inbox empty, and process all his emails in an efficient way.