This document contains the resume of Gaurav Bhatnagar. It summarizes his professional experience of over 12 years in sales, marketing, business development and customer relationship management roles for companies like ICICI Prudential, Invest Myntra, Citicraft Infratech Pvt Ltd and Shree Shyam Pad Industries Pvt Ltd. It also lists his educational qualifications, achievements, areas of expertise, and personal details.

1. GAURAV BHATNAGAR
Address: B-102, HIG Flats, Nand Gram, Ghaziabad
Mobile: +91 9958553777
E Mail: bhatanagar0777@gmail.com
To achieve excellence in business promotion and marketing help service organization to enhance
its product awareness. Thus achieving increased sales and turn over.
Professional Profile
 A dynamic professional with 12 years of experience in Sales & Marketing & Sales Support;
Distributor and Agent Networking, Documentation etc with well known organizations like ICICI
Prudential, Invest myntra, & Citicraft Infratech Pvt Ltd., and Shree Shyam Pad Industries Pvt. Ltd. a
leading a leading Polycarbonate Brand in India. .
 Handling PAN INDIA network generating the sales and planning the marketing strategy for the
Shree Shyam Pad Industries pvt ltd .
 Hands on experience in charting out marketing strategies and contributing towards enhancing
business volumes & growth and achieving profitability norms.
 Conceptualizing and implementing strategies for promoting company products in the assigned
regions. Tracking competitor moves and keeping abreast with the latest market trends. Identifying
& developing dealers for achieving business volumes. Monitoring sales and marketing activities
ensuring maximum growth.
 Proficiency in spread heading the operations with keen focus on accomplishment of the company
mission & profitability targets.
 A consummate professional with planning, execution, monitoring and resource-balancing skills, as
well as the ability to handle multiple tasks in high pressure environments and under tight
deadlines.
 Skillful at conducting market survey for effective counseling, Meeting and getting enrolled for the
company.
 Handling Promotional campaigns for domestic market.
 Handling a Team of advisors and brokers to generating business through them for the organization.
 Recruiting the new advisors for hike in business.
 Train the Advisors for better growth of business for the organization.
 Mobilize sales through identifying `potential clients.
 To identify training needs of BDAs/Channel Partners and act as a SPOC by providing them
necessary support.
 Devise strategies & managed business development to enhance the revenue for the Organisation.
Areas of Expertise
Client Relationship
 Maintaining weekly & monthly report, coordinating with different dept.
 Handling customer complaints to give then priorities’ service.
 Ensuring customer complaint queries and updates them with required information.
 Attend to enquiries from client face to face, phone and provide accurate and timely.
 Maintaining excellent professional relation with client to generate avenue for additional business.

2. MIS
 Managing information system reports on MS Office.
 Managing the information on the company software.
Dealer& Broker Development
 Appointing new dealer/broker for the company.
 Handling entire documentation related to appointment, execution & supply.
 Coordinating with them regarding offering new products and updating them with new updated
information.
Career Contour
PresentlyWorking withCiticraftInfratech Pvt Ltd as Manager- from Jan 13 till now
Key Deliverables:
> Looking the existing Customers and supporting them to generate business by references or by new
projects.
> Lead Generation and followingup the leads forgenerating business.
> Handling sales team in expediting orders, finalization sales execution, and follows-upwith client for
payment
> Achieved sales targets as per defined sales objectives.
> Managing and strengthening of brokers network.
> Customer handling and develop the channel through whichrich the segmented area to covermore and
more customers.
> Handling Queries of the customers and taking the appropriate action.
WorkedwithShreeShyamPad Industries pvt ltd as Business ManagerfromMay10 till Dec,2013
Key Deliverables:
> Lead Generation and followingup the leads forgenerating business.
> Managing and strengthening of brokers network.
> Handling Queries of the customers and taking the appropriate action.
>Dealsinpolycarbonate sheetsnpipes
>Dealsinglasswool
>Dealsinfrp goods
>Maintaininga track recordof salesprogramme andincreasingthe clientpool.
>Travellingtodifferentstates/clientlocationsasandwhenrequired.(Coveredalmostall overindia.)
WorkedwithInvest Myntra as Managerfromjune2006to apr2010
Key Deliverables:
> Deals in life insurance, medical policies and real estate.
> Supporting sales team in expediting orders, finalization sales execution, and follows-upwith client for
payment.
> Achieved sales targets as per defined sales objectives.
> Managing and strengthening of Sales Team.
> Customer handling and develop the channel through whichrich the segmented area to covermore and
more customers.
WorkedwithICICI Pru InsuranceCompanyLimitedasAdvisor fromSep2003to may2006
Key Deliverables:

3. > To generate business from different resources.
> Appointment and closer of the prospects .
> Follow up with the clients regarding cheques and DD& other payment related issues
> Customer handling and develop the channel through whichrich the segmented area to covermore and
more customers.
Academia
 Bachelors in Commerce .
Achievements
 Effectively streamlined the operations of the department by training the team in terms of Sales
Process, Customer service processes.
 Achieved the sales targets of the area on the Monthly quarterly, half yearly and yearly basis
.
Extra Curriculum
 Actively participated in various activities in debates, speeches till now.
 Actively participated in sports up to school level.
 Been part of event management’s and promotions.
 Being volunteer in many social activities participated up to School level and at extempore.
My Strength
 Leadership qualities, Honest, Good Communication skills, good convincing skills Ability to learn
fast, Determined, Smart enough to take up any job suitable for me.
Hobbies
 Interacting with people.
 Listening music.
 Reading books
Personal Dossier
Father’s Name : MC Bhatnagar
Date of Birth : November 4th 1981
Languages know : English, Hindi
Marital Status : Married (Gaurav Bhatnagar)