SlideShare a Scribd company logo
Functions of Management
Prepared by : Engr. S. M. Yousuf. Qasim
Registration No : 102-S16-306
Subject : Principle of Management
Submitted To : Sir Faisal Saleem
Nazeer Hussain University
1
What is Management
 Management has been described as a social process involving responsibility for
economical and effective planning & regulation of operation of an enterprise in
the fulfillment of given purposes. It is a dynamic process consisting of various
elements and activities. These activities are different from operative functions
like marketing, finance, purchase etc. Rather these activities are common to each
and every manger irrespective of his level or status.
 Different experts have classified functions of management. According to George
& Jerry, “There are four fundamental functions of management i.e. planning,
organizing, actuating and controlling”.
 According to Henry Fayol, “To manage is to forecast and plan, to organize, to
command, & to control”. Whereas Luther Gullick has given a keyword
’POSDCORB’ where P stands for Planning, O for Organizing, S for Staffing, D
for Directing, Co for Co-ordination, R for reporting & B for Budgeting. But the
most widely accepted are functions of management given by KOONTZ and
O’DONNEL i.e. Planning, Organizing, Staffing, Directing and Controlling.
 For theoretical purposes, it may be convenient to separate the function of
management but practically these functions are overlapping in nature i.e. they
are highly inseparable. Each function blends into the other & each affects the
performance of others.
2
Planning
It is the basic function of management. It deals with chalking out a future
course of action & deciding in advance the most appropriate course of
actions for achievement of pre-determined goals. According to KOONTZ,
“Planning is deciding in advance - what to do, when to do & how to do. It
bridges the gap from where we are & where we want to be”. A plan is a
future course of actions. It is an exercise in problem solving & decision
making. Planning is determination of courses of action to achieve desired
goals. Thus, planning is a systematic thinking about ways & means for
accomplishment of pre-determined goals. Planning is necessary to ensure
proper utilization of human & non-human resources. It is all pervasive, it
is an intellectual activity and it also helps in avoiding confusion,
uncertainties, risks, wastages etc.
3
Organizing
 It is the process of bringing together physical, financial and
human resources and developing productive relationship amongst
them for achievement of organizational goals. According to Henry
Fayol, “To organize a business is to provide it with everything
useful or its functioning i.e. raw material, tools, capital and
personnel’s”. To organize a business involves determining &
providing human and non-human resources to the organizational
structure. Organizing as a process involves:
 Identification of activities.
 Classification of grouping of activities.
 Assignment of duties.
 Delegation of authority and creation of responsibility.
 Coordinating authority and responsibility relationships.
4
Staffing
It is the function of manning the organization structure and
keeping it manned. Staffing has assumed greater importance in
the recent years due to advancement of technology, increase in
size of business, complexity of human behavior etc. The main
purpose o staffing is to put right man on right job i.e. square
pegs in square holes and round pegs in round holes. According
to Kootz & O’Donell, “Managerial function of staffing
involves manning the organization structure through proper
and effective selection, appraisal & development of personnel
to fill the roles designed un the structure”. Staffing involves:
Manpower Planning (estimating man power in terms of
searching, choose the person and giving the right place).
Recruitment, Selection & Placement.
Training & Development.
Remuneration
Performance Appraisal
Promotions & Transfer.
5
Leading
 It is that part of managerial function which actuates the organizational
methods to work efficiently for achievement of organizational purposes. It is
considered life-spark of the enterprise which sets it in motion the action of
people because planning, organizing and staffing are the mere preparations
for doing the work. Direction is that inert-personnel aspect of management
which deals directly with influencing, guiding, supervising, motivating sub-
ordinate for the achievement of organizational goals. Direction has
following elements:
 Supervision
 Motivation
 Leadership
 Communication
 Supervision- implies overseeing the work of subordinates by their
superiors. It is the act of watching & directing work & workers.
 Motivation- means inspiring, stimulating or encouraging the sub-ordinates
with zeal to work. Positive, negative, monetary, non-monetary incentives
may be used for this purpose.
 Leadership- may be defined as a process by which manager guides and
influences the work of subordinates in desired direction.
 Communications- is the process of passing information, experience,
opinion etc. from one person to another. It is a bridge of understanding.
6
Controlling
 It implies measurement of accomplishment against the standards and
correction of deviation if any to ensure achievement of organizational goals.
The purpose of controlling is to ensure that everything occurs in
conformities with the standards. An efficient system of control helps to
predict deviations before they actually occur. According to Theo Haimann,
“Controlling is the process of checking whether or not proper progress is
being made towards the objectives and goals and acting if necessary, to
correct any deviation”. According to Koontz & O’Donell “Controlling is the
measurement & correction of performance activities of subordinates in order
to make sure that the enterprise objectives and plans desired to obtain them
as being accomplished”. Therefore controlling has following steps:
 Establishment of standard performance.
 Measurement of actual performance.
 Comparison of actual performance with the standards and finding out
deviation if any.
 Corrective action.
7
For Any Query Feel Free To Contact : +92-314-2581457
Email : Yousuf.Qasim@nhu.edu.pk Info@farhatandco.com.pk
Follow me on LinkedIn :-Yousufqasim@live.com
Facebook :- www.facebook.com/FarhatCompany
Website :- www.farhatandco.com.pk
Gmail/twitter/Tumbler/Instagram :- smyousufqasim@gmail.com
8

More Related Content

What's hot

More detailed hints on Assignment 2
More detailed hints on Assignment 2More detailed hints on Assignment 2
More detailed hints on Assignment 2
Imam Baihaqi
 
Management process
Management processManagement process
Management process
Mugadha Bane
 
Lesson 5 polc management roles
Lesson 5  polc management rolesLesson 5  polc management roles
Lesson 5 polc management roles
tbclearning
 

What's hot (20)

Functions of management
Functions of managementFunctions of management
Functions of management
 
Levels of Management and Their Functions
Levels of Management and Their FunctionsLevels of Management and Their Functions
Levels of Management and Their Functions
 
Four Basic Functions of Management
Four Basic Functions of ManagementFour Basic Functions of Management
Four Basic Functions of Management
 
Functions of management
Functions of managementFunctions of management
Functions of management
 
Function of Management
Function of Management Function of Management
Function of Management
 
Mba golgotias
Mba golgotiasMba golgotias
Mba golgotias
 
Management- Definition & Functions
Management- Definition & FunctionsManagement- Definition & Functions
Management- Definition & Functions
 
Management Functions by Dr Madhukar Angur
Management Functions by Dr Madhukar AngurManagement Functions by Dr Madhukar Angur
Management Functions by Dr Madhukar Angur
 
Managerial functions
Managerial functionsManagerial functions
Managerial functions
 
Managerial functions
Managerial functionsManagerial functions
Managerial functions
 
Functions of management
Functions of managementFunctions of management
Functions of management
 
MANAGEMENT AND MANAGERIAL FUNCTIONS
MANAGEMENT AND MANAGERIAL FUNCTIONSMANAGEMENT AND MANAGERIAL FUNCTIONS
MANAGEMENT AND MANAGERIAL FUNCTIONS
 
Functions of management
Functions of managementFunctions of management
Functions of management
 
More detailed hints on Assignment 2
More detailed hints on Assignment 2More detailed hints on Assignment 2
More detailed hints on Assignment 2
 
Management process
Management processManagement process
Management process
 
Lesson 5 polc management roles
Lesson 5  polc management rolesLesson 5  polc management roles
Lesson 5 polc management roles
 
Principle of managment by saurav
Principle of managment by sauravPrinciple of managment by saurav
Principle of managment by saurav
 
Managerial functions
Managerial functionsManagerial functions
Managerial functions
 
Classification of management functions
Classification of management functionsClassification of management functions
Classification of management functions
 
Functions of Management
Functions of Management Functions of Management
Functions of Management
 

Viewers also liked

Functions of management
Functions of managementFunctions of management
Functions of management
Altyeb Sayf
 
Directing as management function
Directing as management functionDirecting as management function
Directing as management function
Pragati Jain
 
Nature and concepts of planning
Nature and concepts of planningNature and concepts of planning
Nature and concepts of planning
yajymerej18
 
Function of management planning
Function of management   planningFunction of management   planning
Function of management planning
Sthefanie Parera
 
Examples of function of management
Examples of function of managementExamples of function of management
Examples of function of management
babyreid1
 

Viewers also liked (20)

Functions of management
Functions of managementFunctions of management
Functions of management
 
Five Functions of management.
Five Functions of management.Five Functions of management.
Five Functions of management.
 
Directing as management function
Directing as management functionDirecting as management function
Directing as management function
 
Technology Proficient Professional Presentation
Technology Proficient Professional PresentationTechnology Proficient Professional Presentation
Technology Proficient Professional Presentation
 
Motivation Presentation for Personal and Professional usage
Motivation Presentation for Personal and Professional usageMotivation Presentation for Personal and Professional usage
Motivation Presentation for Personal and Professional usage
 
Worlds Best Waves
Worlds Best WavesWorlds Best Waves
Worlds Best Waves
 
Steve Jobs y sus presentaciones en público
Steve Jobs y sus presentaciones en públicoSteve Jobs y sus presentaciones en público
Steve Jobs y sus presentaciones en público
 
Mgt 330 week 3 management planning
Mgt 330 week 3 management planningMgt 330 week 3 management planning
Mgt 330 week 3 management planning
 
Facial modeling animation - Presentation Imagina 2003
Facial modeling animation -  Presentation Imagina 2003Facial modeling animation -  Presentation Imagina 2003
Facial modeling animation - Presentation Imagina 2003
 
E Learning Future Trends For Mobile Tech Rsc Southeast
E Learning Future Trends For Mobile Tech   Rsc SoutheastE Learning Future Trends For Mobile Tech   Rsc Southeast
E Learning Future Trends For Mobile Tech Rsc Southeast
 
Challenges of Product Managers in ICT Industry in Saudi Arabia
Challenges of Product Managers in ICT Industry in Saudi ArabiaChallenges of Product Managers in ICT Industry in Saudi Arabia
Challenges of Product Managers in ICT Industry in Saudi Arabia
 
Intrinsic Motivation in Animation
Intrinsic Motivation in AnimationIntrinsic Motivation in Animation
Intrinsic Motivation in Animation
 
The GIF Element: Making, Finding, & Using GIFs to Great Effect
The GIF Element: Making, Finding, & Using GIFs to Great EffectThe GIF Element: Making, Finding, & Using GIFs to Great Effect
The GIF Element: Making, Finding, & Using GIFs to Great Effect
 
Motivation presentation
Motivation presentationMotivation presentation
Motivation presentation
 
Motors types
Motors typesMotors types
Motors types
 
Planning : Management Function
Planning : Management FunctionPlanning : Management Function
Planning : Management Function
 
Nature and concepts of planning
Nature and concepts of planningNature and concepts of planning
Nature and concepts of planning
 
Principle of management
Principle of managementPrinciple of management
Principle of management
 
Function of management planning
Function of management   planningFunction of management   planning
Function of management planning
 
Examples of function of management
Examples of function of managementExamples of function of management
Examples of function of management
 

Similar to Functions of management

Management process versus management functions
Management process versus management functionsManagement process versus management functions
Management process versus management functions
Alok Mishra
 
Principles of management
Principles of managementPrinciples of management
Principles of management
karunungan14
 
Management Functions of an Entepreneur
Management Functions of an EntepreneurManagement Functions of an Entepreneur
Management Functions of an Entepreneur
JmGamara
 
F unctions of management.
F unctions of management.F unctions of management.
F unctions of management.
Neha Goyal
 
Functionsofmanagement 130724014518-phpapp02 (1)
Functionsofmanagement 130724014518-phpapp02 (1)Functionsofmanagement 130724014518-phpapp02 (1)
Functionsofmanagement 130724014518-phpapp02 (1)
Srinivas Allam
 
Management is a universal phenomenon
Management is a universal phenomenonManagement is a universal phenomenon
Management is a universal phenomenon
Lee Botani
 

Similar to Functions of management (20)

Management P.
Management P.Management P.
Management P.
 
MANAGEMENT FUNCTION OF AN ENTREPRENEUR
MANAGEMENT FUNCTION OF AN ENTREPRENEURMANAGEMENT FUNCTION OF AN ENTREPRENEUR
MANAGEMENT FUNCTION OF AN ENTREPRENEUR
 
Management process versus management functions
Management process versus management functionsManagement process versus management functions
Management process versus management functions
 
CHAPTER III - Management Functions.pptx
CHAPTER III - Management Functions.pptxCHAPTER III - Management Functions.pptx
CHAPTER III - Management Functions.pptx
 
Traditionally
TraditionallyTraditionally
Traditionally
 
MANAGEMENT FUNCTIONS FOR AN ENTREPRENEUR
MANAGEMENT FUNCTIONS FOR AN ENTREPRENEUR MANAGEMENT FUNCTIONS FOR AN ENTREPRENEUR
MANAGEMENT FUNCTIONS FOR AN ENTREPRENEUR
 
Principles of management
Principles of managementPrinciples of management
Principles of management
 
Management Functions of Entrepreneur
Management Functions of EntrepreneurManagement Functions of Entrepreneur
Management Functions of Entrepreneur
 
Management Functions of an Entepreneur
Management Functions of an EntepreneurManagement Functions of an Entepreneur
Management Functions of an Entepreneur
 
Management Functions of an Entepreneur
Management Functions of an EntepreneurManagement Functions of an Entepreneur
Management Functions of an Entepreneur
 
Mg6851-principles of management
Mg6851-principles of managementMg6851-principles of management
Mg6851-principles of management
 
Unit 1
Unit 1Unit 1
Unit 1
 
IM-Unit1.docx
IM-Unit1.docxIM-Unit1.docx
IM-Unit1.docx
 
functions_of_management.pptx
functions_of_management.pptxfunctions_of_management.pptx
functions_of_management.pptx
 
Functionsofmanagement 130724014518-phpapp02
Functionsofmanagement 130724014518-phpapp02Functionsofmanagement 130724014518-phpapp02
Functionsofmanagement 130724014518-phpapp02
 
F unctions of management.
F unctions of management.F unctions of management.
F unctions of management.
 
Functionsofmanagement 130724014518-phpapp02 (1)
Functionsofmanagement 130724014518-phpapp02 (1)Functionsofmanagement 130724014518-phpapp02 (1)
Functionsofmanagement 130724014518-phpapp02 (1)
 
Functionsofmanagement 130724014518-phpapp02
Functionsofmanagement 130724014518-phpapp02Functionsofmanagement 130724014518-phpapp02
Functionsofmanagement 130724014518-phpapp02
 
Function Of Management (Bangladeshi Example Included)
Function Of Management (Bangladeshi Example Included)Function Of Management (Bangladeshi Example Included)
Function Of Management (Bangladeshi Example Included)
 
Management is a universal phenomenon
Management is a universal phenomenonManagement is a universal phenomenon
Management is a universal phenomenon
 

Recently uploaded

Blue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptxBlue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptx
ayush20231
 
Unlocking Success: The Leading SEO Reseller Services in India
Unlocking Success: The Leading SEO Reseller Services in IndiaUnlocking Success: The Leading SEO Reseller Services in India
Unlocking Success: The Leading SEO Reseller Services in India
PitchPineMedia1
 
Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024
nehapardhi711
 
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Prof. Marcus Renato de Carvalho
 

Recently uploaded (20)

Ash By Ash Benson Rebrand Creative Direction
Ash By Ash Benson Rebrand Creative DirectionAsh By Ash Benson Rebrand Creative Direction
Ash By Ash Benson Rebrand Creative Direction
 
The Wealth of a Homeonwers association is analogous to the wealth of a Nation
The Wealth of a Homeonwers association is analogous to the wealth of a NationThe Wealth of a Homeonwers association is analogous to the wealth of a Nation
The Wealth of a Homeonwers association is analogous to the wealth of a Nation
 
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthTop 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
 
How Your Platform Can Achieve a 90% Demo-to-Customer CVR
How Your Platform Can Achieve a 90% Demo-to-Customer CVRHow Your Platform Can Achieve a 90% Demo-to-Customer CVR
How Your Platform Can Achieve a 90% Demo-to-Customer CVR
 
Mastering Topical Authority for SEO Success
Mastering Topical Authority for SEO SuccessMastering Topical Authority for SEO Success
Mastering Topical Authority for SEO Success
 
How to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social PlatformsHow to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social Platforms
 
Blue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptxBlue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptx
 
Link Building in 2024: What Works, What Doesn't, and What's Next
Link Building in 2024: What Works, What Doesn't, and What's NextLink Building in 2024: What Works, What Doesn't, and What's Next
Link Building in 2024: What Works, What Doesn't, and What's Next
 
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_VersionThe_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
 
Digital Marketing Training In Bangalore
Digital Marketing Training In BangaloreDigital Marketing Training In Bangalore
Digital Marketing Training In Bangalore
 
Media Wall Street | Best Branding And Marketing Agency In Chandigarh
Media Wall Street | Best Branding And Marketing Agency In ChandigarhMedia Wall Street | Best Branding And Marketing Agency In Chandigarh
Media Wall Street | Best Branding And Marketing Agency In Chandigarh
 
What is Digital Marketing? Advantages and Disadvantages
What is Digital Marketing? Advantages and DisadvantagesWhat is Digital Marketing? Advantages and Disadvantages
What is Digital Marketing? Advantages and Disadvantages
 
Snapshot of Consumer Behaviors of April 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of April 2024-EOLiSurvey (EN).pdfSnapshot of Consumer Behaviors of April 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of April 2024-EOLiSurvey (EN).pdf
 
DSOM Dehradun-Mastering-Off & on Page-SEO
DSOM Dehradun-Mastering-Off & on Page-SEODSOM Dehradun-Mastering-Off & on Page-SEO
DSOM Dehradun-Mastering-Off & on Page-SEO
 
Unlocking Success: The Leading SEO Reseller Services in India
Unlocking Success: The Leading SEO Reseller Services in IndiaUnlocking Success: The Leading SEO Reseller Services in India
Unlocking Success: The Leading SEO Reseller Services in India
 
NexGen Alignment: ABM’s Role in Uniting Marketing and Sales
NexGen Alignment: ABM’s Role in Uniting Marketing and SalesNexGen Alignment: ABM’s Role in Uniting Marketing and Sales
NexGen Alignment: ABM’s Role in Uniting Marketing and Sales
 
The Impact of Technological Advancements on Elastic Webbing Production in Chi...
The Impact of Technological Advancements on Elastic Webbing Production in Chi...The Impact of Technological Advancements on Elastic Webbing Production in Chi...
The Impact of Technological Advancements on Elastic Webbing Production in Chi...
 
Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024
 
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
 
Unleashing Digital Marketing's Potential: Faith Cheltenham's Insights
Unleashing Digital Marketing's Potential: Faith Cheltenham's InsightsUnleashing Digital Marketing's Potential: Faith Cheltenham's Insights
Unleashing Digital Marketing's Potential: Faith Cheltenham's Insights
 

Functions of management

  • 1. Functions of Management Prepared by : Engr. S. M. Yousuf. Qasim Registration No : 102-S16-306 Subject : Principle of Management Submitted To : Sir Faisal Saleem Nazeer Hussain University 1
  • 2. What is Management  Management has been described as a social process involving responsibility for economical and effective planning & regulation of operation of an enterprise in the fulfillment of given purposes. It is a dynamic process consisting of various elements and activities. These activities are different from operative functions like marketing, finance, purchase etc. Rather these activities are common to each and every manger irrespective of his level or status.  Different experts have classified functions of management. According to George & Jerry, “There are four fundamental functions of management i.e. planning, organizing, actuating and controlling”.  According to Henry Fayol, “To manage is to forecast and plan, to organize, to command, & to control”. Whereas Luther Gullick has given a keyword ’POSDCORB’ where P stands for Planning, O for Organizing, S for Staffing, D for Directing, Co for Co-ordination, R for reporting & B for Budgeting. But the most widely accepted are functions of management given by KOONTZ and O’DONNEL i.e. Planning, Organizing, Staffing, Directing and Controlling.  For theoretical purposes, it may be convenient to separate the function of management but practically these functions are overlapping in nature i.e. they are highly inseparable. Each function blends into the other & each affects the performance of others. 2
  • 3. Planning It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. According to KOONTZ, “Planning is deciding in advance - what to do, when to do & how to do. It bridges the gap from where we are & where we want to be”. A plan is a future course of actions. It is an exercise in problem solving & decision making. Planning is determination of courses of action to achieve desired goals. Thus, planning is a systematic thinking about ways & means for accomplishment of pre-determined goals. Planning is necessary to ensure proper utilization of human & non-human resources. It is all pervasive, it is an intellectual activity and it also helps in avoiding confusion, uncertainties, risks, wastages etc. 3
  • 4. Organizing  It is the process of bringing together physical, financial and human resources and developing productive relationship amongst them for achievement of organizational goals. According to Henry Fayol, “To organize a business is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel’s”. To organize a business involves determining & providing human and non-human resources to the organizational structure. Organizing as a process involves:  Identification of activities.  Classification of grouping of activities.  Assignment of duties.  Delegation of authority and creation of responsibility.  Coordinating authority and responsibility relationships. 4
  • 5. Staffing It is the function of manning the organization structure and keeping it manned. Staffing has assumed greater importance in the recent years due to advancement of technology, increase in size of business, complexity of human behavior etc. The main purpose o staffing is to put right man on right job i.e. square pegs in square holes and round pegs in round holes. According to Kootz & O’Donell, “Managerial function of staffing involves manning the organization structure through proper and effective selection, appraisal & development of personnel to fill the roles designed un the structure”. Staffing involves: Manpower Planning (estimating man power in terms of searching, choose the person and giving the right place). Recruitment, Selection & Placement. Training & Development. Remuneration Performance Appraisal Promotions & Transfer. 5
  • 6. Leading  It is that part of managerial function which actuates the organizational methods to work efficiently for achievement of organizational purposes. It is considered life-spark of the enterprise which sets it in motion the action of people because planning, organizing and staffing are the mere preparations for doing the work. Direction is that inert-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating sub- ordinate for the achievement of organizational goals. Direction has following elements:  Supervision  Motivation  Leadership  Communication  Supervision- implies overseeing the work of subordinates by their superiors. It is the act of watching & directing work & workers.  Motivation- means inspiring, stimulating or encouraging the sub-ordinates with zeal to work. Positive, negative, monetary, non-monetary incentives may be used for this purpose.  Leadership- may be defined as a process by which manager guides and influences the work of subordinates in desired direction.  Communications- is the process of passing information, experience, opinion etc. from one person to another. It is a bridge of understanding. 6
  • 7. Controlling  It implies measurement of accomplishment against the standards and correction of deviation if any to ensure achievement of organizational goals. The purpose of controlling is to ensure that everything occurs in conformities with the standards. An efficient system of control helps to predict deviations before they actually occur. According to Theo Haimann, “Controlling is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation”. According to Koontz & O’Donell “Controlling is the measurement & correction of performance activities of subordinates in order to make sure that the enterprise objectives and plans desired to obtain them as being accomplished”. Therefore controlling has following steps:  Establishment of standard performance.  Measurement of actual performance.  Comparison of actual performance with the standards and finding out deviation if any.  Corrective action. 7
  • 8. For Any Query Feel Free To Contact : +92-314-2581457 Email : Yousuf.Qasim@nhu.edu.pk Info@farhatandco.com.pk Follow me on LinkedIn :-Yousufqasim@live.com Facebook :- www.facebook.com/FarhatCompany Website :- www.farhatandco.com.pk Gmail/twitter/Tumbler/Instagram :- smyousufqasim@gmail.com 8