Management process


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Management process

  1. 1. MANAGEMENT PROCESS Think beyond imagination….
  2. 2. WHAT IS MANAGEMENT? Management is an art of getting things done through others.  It is social & technical process that utilizes resources, determines human actions & incorporates changes in order to accomplish goals.  Rightly Management has come into its own,like other leading professions such as medical, engineering & law has achieved this distinction within a comparatively short time. 
  3. 3. VARIOUS DEFINITIONS: “Management is a multi-purpose organ that manages business, manages managers & manages workers & work”-Peter Drucker  “To manage is to forecast & to plan, to organize, to command, to co-ordinate & to control” - Henri Fayol  “Management is the art of getting things done through & with people in formally organized groups” --Mary Parker Follett & Harrold Koontz  “Management is the process of accomplishment of results through the efforts of other people” -Lawrence Appley 
  4. 4. CONCEPT OF MANAGEMENT: 1.Management is a Process: Role of a Manager as follows Plan the activities Organize the resources Direct the subordinates Control the activities
  5. 5.  2.Management is an art as well as a Science: By using proper knowledge & available resources a manager can make an activity work better. Hence it is a science. 3.Management follows professional approach: A professional manager is who:  Delegates Authority Encourages initiative attitude Invites suggestions of subordinates Provides training to employees
  6. 6. 4.Management is Intangible: Management can be seen in form of results. Results such as high productivity & efficiency, disciplines Workforce, cordial relations in organization gives the presence of Management.  5.Management is Group activity: The combines & collective efforts of the team brings Success to the organization. A single manager however efficient & capable can’t attain organizational goals without support of other Managers or his subordinates. 
  7. 7. 6.Management is result oriented: Management stresses on result orientation not on activities. Results may lead to ultimate goals like:  Reduction in wastages Optimum utilization of resources Motivated workforce Higher efficiency
  8. 8.  7.Management follows established principles: Division of Division of Work Work AuthorityAuthorityResponsibilit Responsibilit y Balance y Balance Discipline Discipline Unity of Unity of command command
  9. 9. 8.Management is Dynamic in Nature: To manage means to be creative & innovative. How successful an organization would be largely depends upon innovation.  Managers need to have:  New & creative ideas.  New & better products.  Cost effective process. 
  10. 10. NEED & IMPORTANCE OF MANAGEMENT: 1.To facilitate optimum utilization of resources. Resources such as men, money, materials, machines.. 2.To generate efficiency. Lesser the cost-Higher the returns, this leads to efficient organization 3.To motivate personnel. The success of management is reflected from the performance of their workforce.
  11. 11. 4.To encourage Initiative. Through individual upliftment, group benefits which leads to organizational growth & development. 5.To develop team spirit. Through team efforts an organization can achieve growth. 6.To facilitate innovation. Modern management demands managers to bring in innovation in their regular work tasks & decision making to solve business complications.
  12. 12. 7.To improve technology. Innovative ideas lead to break-through in technology which if incorporated in an efficient manner by the management leads to growth & stability to the organization. 8.To maintain good relations. Proper communication, directions & leadership on the part of managers, lead to good relationship between subordinates & managers. This leads to organizational growth.
  13. 13. 9.To facilitate growth & expansion. Good managers actively invade & commit toward organizational goals. 10.To assist society. Managers at large have to incorporate CSR(Corporate Social Responsibility) techniques that lead organization towards making a goodwill & brand image. 11.To create corporate image. Effective management maintains & develops a brand image of the company.
  14. 14. HENRY FAYOL’S PRINCIPLES OF MANAGEMENT 1. Division of work 2. Authority & Responsibility 3. Discipline 4. Unity of command 5. Unity of direction 6. Subordination of Individual interest to General interest 7. Remuneration of Personnel 8. Centralization 9. Scalar Chain 10. Order 11. Equity 12. Stability 13. Initiative 14. Espirit De Corps (Team Spirit)
  16. 16. PLANNING Planning is the management function that involves: -setting goals -formulating missions -making plans -achieving goals 
  17. 17. PLANNING PROCESS The Mission of an organization is organizations purpose or fundamental reason for existence.  A goal is a future target or end result than an organization wishes to achieve.  A plan is the means devised for attempting to reach a goal.  Setting goals and developing plans will lead to goal attainment ultimately organizational efficiency and effectiveness. 
  18. 18. ORGANIZING An organization is a group of people working together to achieve a common goal.  Definition: To organize a business is to provide it with everything useful for its functioning such as raw materials, tools, capital and personnel. –Henry Fayol 
  19. 19. TYPES OF ORGANIZATIONS Line organization.  Functional organization.  Line and staff organization.  Matrix organization. 
  20. 20. LEADING Leading is the management function that involves influencing others to engage in the work behaviours necessary to reach organizational goals.  It includes communicating with others, providing direction and motivating people. 
  21. 21. LEADER’S SKILLS Technical skills.  Interpersonal skills.  Conceptual skills. 
  22. 22. CONTROLLING  Controlling is the management function aimed at regulating organizational activities so that actual performance meets the expected objectives and standards of company.
  23. 23. FUNCTIONS OF MANAGEMENT: P O S D C  Co D M R B  Planning Organizing Staffing Directing Controlling Co-ordinating Decision making Motivating Reporting Budgeting
  25. 25. TOP LEVEL OF MANAGEMENT  It consists of board of directors, chief executive or managing director. The top management is the ultimate source of authority and it manages goals and policies for an enterprise. It devotes more time on planning and coordinating functions.
  26. 26. MIDDLE LEVEL OF MANAGEMENT  The branch managers and departmental managers constitute middle level. They are responsible to the top management for the functioning of their department. They devote more time to organizational and directional functions.
  27. 27. LOWER LEVEL OF MANAGEMENT  Lower level is also known as supervisory / operative level of management. It consists of supervisors, foreman, section officers, superintendent etc. They are concerned with direction and controlling function of management.