Foziah Alawi has over 15 years of experience in operational management, customer service, and administrative roles. She has a Bachelor's degree in business and is a certified language specialist. Her skills include leadership, communication, computer proficiency, and the ability to work effectively on teams or independently. She is currently an Adjudication Assistant, assisting with pharmacy claim processing and working to improve efficiency.
Versatile, reliable and hands-on employee with 10+ years of office experience.
Direct communicator with a reputation for problem solving, training and team building.
Human Resources expertise includes hiring training, scheduling, motivating and performance management.
Provider of excellent customer service to internal and external customers assuring courtesy, accuracy and timeliness.
Sales Support, Billing, Customer Service and Research & Development.
Technical skills: Six Sigma Green Belt, Visio, Microsoft Office (Word, Excel, Power Point, Access, Outlook)
Versatile, reliable and hands-on employee with 10+ years of office experience.
Direct communicator with a reputation for problem solving, training and team building.
Human Resources expertise includes hiring training, scheduling, motivating and performance management.
Provider of excellent customer service to internal and external customers assuring courtesy, accuracy and timeliness.
Sales Support, Billing, Customer Service and Research & Development.
Technical skills: Six Sigma Green Belt, Visio, Microsoft Office (Word, Excel, Power Point, Access, Outlook)
Versatile, reliable and hands-on employee with 10+ years of office experience.
Direct communicator with a reputation for problem solving, training and team building.
Human Resources expertise includes hiring training, scheduling, motivating and performance management.
Provider of excellent customer service to internal and external customers assuring courtesy, accuracy and timeliness.
Sales Support, Billing, Customer Service and Research & Development.
Technical skills: Six Sigma Green Belt, Visio, Microsoft Office (Word, Excel, Power Point, Access, Outlook)
Versatile, reliable and hands-on employee with 10+ years of office experience.
Direct communicator with a reputation for problem solving, training and team building.
Human Resources expertise includes hiring training, scheduling, motivating and performance management.
Provider of excellent customer service to internal and external customers assuring courtesy, accuracy and timeliness.
Sales Support, Billing, Customer Service and Research & Development.
Technical skills: Six Sigma Green Belt, Visio, Microsoft Office (Word, Excel, Power Point, Access, Outlook)
A due diligence Annual progress report for the CLINCHEM Department (www.clinchem.kasralainy.edy.eg)
An assessment tool for over all productivity and development of Education, Research and Laboratory healthcare services.
Highlights:
1- Mission, Vision and objectives
2- Role of the Department
3- HR
4- Organogram for the year
5- Lab Services
6- Scientific Research
7- Projects and more
Al george.docx masters resume revised 2016Albaisr George
Objectives: Management, Project Management, Supervisor, Administrator, Administrative Assistant or, Office Support Clerk.
Profile: Experienced Administrative Assistant and File Clerk with 16 years of history in high volume work office environments; corporate, non-profit, and 1 year in warehouse environments. Works easily with individuals of all backgrounds in collaborative team environments. Seeking to manage or support business operations with experienced organizational and problem solving abilities and expertise.
1. FOZIAH M. ALAWI
669 NW 46th Avenue · Deerfield Beach, FL 33442
falawi@comcast.net · (716) 510-5225
QUALIFICATIONS:
An enthusiastic,confident,andprofessionalbusiness graduate focusedon completingprojects to the highest ofquality.
Internationalleadership with a vision to brings creativity andquality to allbusiness projects andopportunities.
ACQUIRED SKILLS
Leadership
• Active alumnimember of the International Institute ofBuffalo,NY
• Federal–Certified Language Specialist
Communication
• Ability to communicate accurately with externalcustomers
• Communicate operationalconcerns with employees
• Successfulteamworkin creating newprojects andmaintaining existing work
Computer Skills
• Experienced in Microsoft Office,Oracle,ES9000, AS400, Visio 5, Fort Dox and Ami Pro
• Internet,Lotus,andWordPerfect
• Fluent efficient typist by preparing contracts andlegaldocuments
• Data Capture changesanalyzed andreviewed with employees
Professional Experience
• UPS – OperationalManagementSupervisor,InternationalSupervisor,Origin Data Capture Supervisor, Pricing
Administrative Assistant,ScanningRoomAssistant
• James P. Davis Law Firm – Senior Legal Administrative Assistant
• FederalInterpreter- Federal court independent contractor
• District Interpreter– District court independent contractor
Adjudication Assistant-to-Adjudication Representative Trainee May 2013-present
Under direct supervision of a licensed pharmacy professional (i.e. RPH, Pharm.D, RPhT), assist with
timely and accurately reporting of receivables in accordance with company policies, practices and
procedures. Capable of multi-tasking with interruptions, assist with resolving some pharmacy claim
rejections issues, and knowledgeable on how to track information as needed to create and manage
pharmacy prior authorizations.
MAJOR DUTIES AND RESPONSIBILITIES:
• Prepare profiles for pharmacy claim adjudication
• Manage faxes, handle inbound and outbound phone calls and directs call and/or answers
questions
• Efficiently, timely and accurately accept and updates patient information (i.e. demographics,
insurances)
• Identifies and flags DPS or Pharmacy personnel as needed
• Researches unidentifiable payments
• Capable of calling payer/ PBM to obtain information
• Work collaboratively with manager and other staff to identify trends and solutions to improve
efficiency and accuracy
• Identifies and follows appropriate protocol to correct payments and billing discrepancies
• Assist department with locating necessary documents
• Performs additional duties as assigned
EDUCATION
Bachelor of Science May 1996
Buffalo State College,Buffalo,NY
MinorConcentrations: InternationalBusiness
2. CertifiedLanguage Specialist at the InternationalInstitute Buffalo,NY July2002
EXPERIENCE
Operational Management Supervisor August 2008 - Present
UPS – Deerfield Beach, FL
• Participated in the development ofa newInternational,Domestic and CWT services where explored benefitsand
businessopportunity
• Evaluate customerneedsand establishsolutions to create lasting business partnerships
• ManagedTake Charge,BusinessCenterInternationalproduct andCoordinate Service ProviderHelpers
International Supervisor November 1990 – August2008
UPS - Buffalo,NY
• OperationalDevelopment, assessed accounting systemstructure, helped convert pricing departmentwith
PeopleSoft
• Data Organization – Classified recorded and summarized numberand financialdata forcompany records
• BusinessDevelopment /CustomerService Representative –Ability to communicate by phone and address
inquires forUPS services with internaland externalcustomergroups
Federal Interpreter July2002 – August2008
International Institute – Buffalo,NY
• Client referrals for interpreting FederalJudicialsystem
• Client referrals for interpreting District Judicialsystem