Dawn Moore has over 10 years of experience in administrative and executive assistance, including coordinating travel, calendars, events, and providing support to C-level executives. She has held contract roles supporting facilities, regulatory, and finance functions, and permanent roles as an executive assistant, procurement coordinator, and senior compliance officer. Her experience spans industries such as pharmaceuticals, real estate, consulting, insurance, and financial services.

1. Dawn C. Moore
Chicago, IL
dawn_moore2007@yahoo.com
PROFILE
Over 10 years’ experience with administrative and executive assistance, coordinating travel,
calendars and company events, procurement, project planning and management. Self-employed
establishing effective office management policies, procedures, tools and practices for client
companies. Demonstrated advancement of measurable results in efficiency, productivity, and
services while adhering to budgetary limits. Proven analytical and problem solving skills,
effective communication, and presentation skills. Proven ability and willingness to work
cooperatively with others. Provides a High degree of discretion dealing with confidential
information. Demonstrates experience in managing employee onboarding and off-boarding
processes.
PROFESSIONAL ACCOMPLISHMENTS
Lundbeck Pharmaceuticals LLC 04/2016 - Present
Contract Administrative Support/Receptionist/Facilities
• Greet and assist visitors, received calls/inquiries
• Sign for deliveries, reserve taxi/limousine as requested
• Communicate appropriate building announcements to employees
• Provide visitor badge distribution using S2 badge system
• Provide shipping and messenger service as needed
• Updated phone directories and office map as changes occur
• Support business card and workplace sign ordering, travel arrangements,
• Work with Regulatory to ensure the FDA procedures are up to date
Cushman & Wakefield, Morton Grove, IL 03/2016-04/2016
Contract Senior Administrative Assistant
• Updating leases (in Word)
• Marketing Brochures (in Power Point)
• Client real estate project lists (in Excel)
• Scheduling tours with prospective tenants
• CoStar research of available commercial property
BackStop Solutions, Chicago, IL 12/2015 –02/2016
Contract Specialist (Consultant)
• Contract review (sales, vendor, client, employee hire/fire, etc.).
• Assisted with Billing &/or special projects for F&A team.
Combined Insurance, Glenview, IL 09/2015 – 10/2015
Executive Assistant to CFO (Consultant)
• Scheduled calendar, completed expense reports,
• Booked travel using Concur website and all other necessary requirement for CFO
• Created PowerPoint Presentations
• Completed expense reports utilizing PeopleSoft
Take Shape for Life, Skokie, IL 10/2014 -Present
Independent Health Coach
• Guide individuals toward their goals; allow them to take ownership of their own success.
• Provide a means for clients to achieve goals, new skills and competencies to be more
effective.
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2. Resume of DAWN MOORE cont.
• Provide mutual sharing of experiences and opinions to create agreed-upon outcomes.
Highland Solutions, Chicago, IL 02/2011-12/2014
Executive Assistant
• Assume receptionist duties, greet public and refer them to appropriate staff members,
answer phones, route calls, and take messages.
• Assist in finance department processes (AR,AP and client invoicing)
• Manage and coordinate Human Resources for the company
• Complete financial analysis, as directed.
• Assist with month-end close activities.
• Assist with completion of necessary statistical reports as requested.
• Engage clients with payment options as a part of the AR process.
• Compile statistical information for COO as requested.
• Order office supplies and monitor inventory
• Maintain appropriate interpersonal relationships with team members and clients.
• Ensure the onboarding and off-boarding of team members is complete and timely.
• Coordinate travel as requested.
Self Employed, Skokie, IL 02/2010-02/2011
Consultant
• Consult with companies to facilitate improvement in their organization practices.
• Develop and establish administrative practices including, but not limited to filling
systems, policies, procedures, and creation and implementation of employee handbooks.
• Identify and create policies to minimize risk and maximize efficiency and productivity.
Mitchell Associates, Northbrook, IL 10/2006-02/2010
Procurement Coordinator (Sourcing and Purchasing Specialist)
• Managed procurement requirements for multi-million dollar healthcare projects in
hospitals and clinics across the country.
• Effectively managed the procurement process including selection of suppliers, bid
requests, quotation accuracy and final supplier selection.
• Assisted with annual budget and resource planning.
• Reviewed and processed invoices, working closely with Accounts Payable.
• Executed and expedited purchase orders, including ad hoc purchase orders to optimize
and ensure both business and customers’ needs are addressed.
• Managed multiple projects and activities while meeting or exceeding budget goals.
• Reviewed production schedules, work orders, and staffing tables to determine personnel
requirements and resource priorities.
Macy’s (Formerly Marshall Fields), Skokie, IL 05/2005-0 5/2007
Sales Associate (part-time)
• Effectively assessed, met, or exceeded both business and customer needs, directing
customers to the appropriate department and/or personnel when applicable.
• Resolved customer inquiries in a professional and timely manner with priority.
• Proven exceptional interpersonal skills and excellent communication skills.
• Demonstrated strong problem solving and organizational skills.
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3. Resume of DAWN MOORE cont.
Wachovia Securities, Chicago, IL 01/2003 – 05/2005
Senior Compliance Officer (Internal Auditor/Branch support trainer)
• Performed surveillance on 26 offices for policy and procedure compliance.
• Reviewed procedures and processes; made recommendations to improve efficiencies and
productivity in the work environment.
• Performed on site internal audits, analyzed results and made recommendations to
management.
• Provided training to Branch Managers on using and applying new surveillance
technology. Assisted with writing clear and concise training material, resulting in less
down time and more effective use of equipment.
• Participated on projects to identify and correct violations of Securities and Exchange
Commission (SEC) and National Association of Securities Dealers (NASD) rules and
regulations as dictated by law. Communicated in an effective and timely manner to
management ensuring necessary process changes were implemented in an effort to avoid
and/or minimize fines that could be assessed.
• Stayed abreast of compliance regulations, evaluated impacts on regulatory changes.
• Provided consultative advice to partners regarding compliance issues.
Ryan Beck & Company, Chicago, IL 09/2000-1/2003
Operations Manager
• Managed business operations of 50 Financial Advisors and their Sales Assistants.
• Monitored and enforced company policies and procedures for processing documentation
and establishing new accounts; analyzed and made recommendations to management to
improve processes.
• Coached and mentored all employees to enhance skill sets and productivity.
• Effectively resolved escalated problems not solved through regular channels, including
human resource issues and enforcement of safety policies.
• Reviewed employees’ performance, accomplishments, and development annually.
EDUCATION / PROFESSIONAL DEVELOPMENT:
Robert Morris University Chicago, IL
Manager’s license: Series 9 and 10 Chicago, IL
Broker’s license: Series 7 and 63 Chicago, IL
Communications Seminar for Women in Business Santa Ana, CA
Dean Witter Customer Service Program Santa Ana, CA
Competencies/Skills:
Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint, Outlook),
Quick Books, Concur Travel, Orbitz for Business, Optum, Google Office software
(Calendars, Drive, Hangouts, Maps), Knowledgeable of Printers, Fax, Scanners,
Binding, Laminating Machines, People Soft, Costar,
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