The document outlines the experience and qualifications of an individual seeking a position in office administration, customer service, or program management. They have over 11 years of experience in office administration roles in healthcare and education organizations. Their areas of expertise include program assessment and development, training programs, needs assessment, MIS systems, and patient management. Academically, they have a post-graduation degree in public relations and an undergraduate degree in English, as well as computer skills in various software programs. They are currently pursuing a master's degree in public administration.

1. Eleven plus years experience in office administration with exposure in
program management and implementation, into Hospital &
Healthcare and Educational organization.
Objective
To contribute strong background in solution implementation in customer service with
unique drive for excellence and success to your corporate.
Areas of Expertise
 Programme management /assessment
 Development and training programmes of hospital and educational institute
 Department wise need assessment
 MIS system regulation
 Flair for designing brochures/flyers for hospital and educational institute
 Patient management
Computer Proficiency
 Diploma course in Multimedia Dealing in Graphic Designing/ Interactive
Multimedia with a specialization in CBT Development / Knowledge of
Animation suite with a Specialization in Digital Film Making & Visual FX from
Arena Multimedia;
 Operating system: Windows XP,7,8.1
 Software: MS office(2007,2013),Excel(basic)
 Adobe Tools( Photoshop CC, Illustrator CC)
 Corel Draw
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Pritha Saha
E-mail – pritha_20@yahoo.co.in
E-mail - prithasaha0@gmail.com
Mobile - #9830153419 /9830153415
Landline - # 033-65401227

2. 1. Professional Experience
 Organisation : Amity University ,West Bengal
 Position : Academic Coordinator
 Period : August,2015-till date
Job Profile:
Summary of key functions:
• Assists in recruiting, hiring, orienting, and training faculty and assigned staff
which includes assuring that assigned faculty members hold the appropriate
teaching credentials.
• Coordinate the student registration process for on campus courses each quarter.
• Enrollment of students in Campus Vue, update student contact information,
enters assessment test scores, and other daily processes.
• Coordinate quarterly assessments, process, midterm progress alert forms, and
manages career placement services and workshops.
• Develops a quarterly class schedule and participates in weekly attendance
meetings.
• Advises assigned students and maintains student academic records and files to
ensure they represent an accurate, complete and current account of student’s
academic progress.
• Assists with the quarterly academic awards and honors program and
participates in student orientations.
• Audits all course pre -requisites and student and instructor overload reports
• Monitor communication with at risk students to ensure their academic success.
• Performs other duties as assigned.
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3. 2. Professional Experience
 Organisation : Indian Institute of Foreign Trade
 Position : Programme Officer
 Period : November,2009-August,2015 (6+yrs)
Job Profile:
Summary of key functions:
• Programme administration, development, management and implementation:
Assist to coordinate and act as interface between students and faculty &
monitoring the development of programmes and provide substantive guidance
and inputs. To ensure the quality of programmes and capacity development tools
commissioned by Centre Head with emphasis on ensuring evidence-based
approaches; to identify capacity development needs and develop adequate
solutions to ensure effective programme implementation;
• Administration of programme: Assist to formulate and implement results-based
programme strategies in the academic area, focusing on achieving results,
including programme management and reporting with support from various
departments; to facilitate quality assurance of all programmes and undertake
technical assistance and monitoring missions to the flagship program;
• Assist to derive policy recommendations from research and assist in the
development and implementation of an evidence-based advocacy strategy for the
Programme, building up of networks with eminent corporate for promotional
purpose and for developing industry-institute linkage.
3. Professional Experience
 Organisation : Rabindranath Tagore
International Institute of Cardiac Sciences
 Position : Junior Executive
 Period : May 2004 to Nov 2008 (4+yrs)
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4. Job Profile:
Summary of key functions:
• Hospital Administration, management & communication: Solutions driven
professional with extensive experience in management and designing/
implementing solution for customer care; diligent, detail oriented administrative
assistant knowledgeable of all office functions with a solid background in health care
field; provided administrative support to the senior cardiac surgeon; coordinator of
academics forum of the hospital ;coordinate training classes & assisted coordination
in organizing various C.M.E. and other health care programmes for junior doctors;
administered organization wise needs assessment; identified critical training
requirement;
• Customer-focused, highly organized self – starter with customer service skills to
manage technical aspects and projects architect various C.M.E and other awareness
programmes, build strong customer relationship and provide expertise and support;
• Increased productivity through superior patient interaction: created and executed
various presentation using excel and power point and provided hard data on various
critical surgeries;
• Created and executed numerous projects and presentation using excel and power
point for the classroom education module; integration with various printing houses
to generate hospital monthly magazines, create presentations for annual conference.
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5. Academic Qualifications and Project Work
Presently pursuing Masters in Public Administration from IGNOU
Examination
Year of
Passing
Institution Board / University
Class /
Division
Post
Graduation
(Public
Relations)
2003
Bhavan’s College
of
Communication &
Management
Bharatiya Vidya
Bhavan’s Rajendra
Prasad Institute of
Communication &
Management, Mumbai
First
Graduation
(English
honours.)
2002
Bidhannagar
Govt. College
University of Calcutta Second
I.S.C
1999
Calcutta Girls’
High School
Council for Indian
School Certificate
Examination
First
I.C.S.E 1997
Calcutta Girls’
High School
Council for Indian
School Certificate
Examination
First
Project Work
TOPIC : A Comparative Study of Public Relations in Govt.
Hospital, Private Hospital & Nursing Home
.
ORGANIZATIONS : Govt. Hospital - I.D & BG Hospital, Beliaghata, Kolkata.
Pvt. Hospital - Suraksha Hospital, Salt Lake, Kolkata
Nursing Home - Divine Nursing Home.
DURATION OF THE STUDY: 15 days
Personal Details
Date of Birth: 12-Dec-1979
PAN: BVOPS6439P
Passport: # J6805844
Address: Flat No: 3/12 Type 2R,
Ananya Housing Co-Op Society, 25/C Radha Madhab Dutta,
Garden Lane, Kolkata-700 010
……………………………………………………………………
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6. Academic Qualifications and Project Work
Presently pursuing Masters in Public Administration from IGNOU
Examination
Year of
Passing
Institution Board / University
Class /
Division
Post
Graduation
(Public
Relations)
2003
Bhavan’s College
of
Communication &
Management
Bharatiya Vidya
Bhavan’s Rajendra
Prasad Institute of
Communication &
Management, Mumbai
First
Graduation
(English
honours.)
2002
Bidhannagar
Govt. College
University of Calcutta Second
I.S.C
1999
Calcutta Girls’
High School
Council for Indian
School Certificate
Examination
First
I.C.S.E 1997
Calcutta Girls’
High School
Council for Indian
School Certificate
Examination
First
Project Work
TOPIC : A Comparative Study of Public Relations in Govt.
Hospital, Private Hospital & Nursing Home
.
ORGANIZATIONS : Govt. Hospital - I.D & BG Hospital, Beliaghata, Kolkata.
Pvt. Hospital - Suraksha Hospital, Salt Lake, Kolkata
Nursing Home - Divine Nursing Home.
DURATION OF THE STUDY: 15 days
Personal Details
Date of Birth: 12-Dec-1979
PAN: BVOPS6439P
Passport: # J6805844
Address: Flat No: 3/12 Type 2R,
Ananya Housing Co-Op Society, 25/C Radha Madhab Dutta,
Garden Lane, Kolkata-700 010
……………………………………………………………………
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