Fearless Virtual Facilitation Skills
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This document provides information about virtual facilitation training hosted by Dr. Kris Lea and Karen Harold. It summarizes tips for engaging participants and delivering content effectively in a virtual environment using tools like Zoom. The training covers topics such as using video, managing participant challenges, and incorporating interaction through polling, breakout rooms, and the chat feature. The goal is to help those accustomed to in-person delivery adapt their skills for virtual contexts.
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Fearless Virtual Facilitation Skills
- 1. Fearless Virtual Facilitating Created with love for our colleagues who need to adapt quickly to a VUCA World (VUCA = Volatile, Uncertain, Complex and Ambiguous) April 2020 Dr. Kris Lea and Conflict Coach Karen Harold, aka Forces of Nature
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- 7. Today’s Session Participants… Assuming that you are comfortable in person delivery but need some tips on virtual delivery. Using Zoom Video Technology, but there are many tools! We will send materials after session… 7
- 8. Zoom Technology + Chat Practice: Type short hello to the group Please use the Chat feature throughout! We’ll watch for questions and you can message each other too! 8
- 9. Participant engagement! (Activity) •Breakout Room Discussion •What is happening in your world that makes this workshop important? 9
- 10. Agenda •Orientation to Zoom/Workshop •Participant engagement •Physical Presence •Content •Wrap Up & Next Steps! 10
- 11. Technology Key Points • Be comfortable with features/functions • Host & Participant • Practice ahead of time – with materials • Some use a second laptop (to see Chat feature/Participants) Remember: virtual facilitation is based on in-person principles and practices, just in a different container! 11
- 12. Participant Engagement! • Ice Breakers/Introductions – depending on allocated time • Chat feature – in Zoom, use for Q&A, interaction, roll call, etc. Transcript renders out after, or participants can save • Polling feature – then review with participants (“Poll Everywhere” PPT plug in) • Breakout Rooms – small group discussion & small group work (can use white board, or have their own MS Word doc) • White Board - Share screen for large group, or BO rooms – use “Annotate” feature • Set Ground Rules – for engagement (adapted to virtual environment) 12
- 13. To Be or Not to Be (on video) 13
- 14. Participant engagement! (Host Functions) 14 • Manually set Rooms – settings will stay • Host can enter rooms • Participants can call for “Help” • 60 second warning on enter and departure
- 15. Challenges – in Chat feature what have you experienced?
- 16. Participant Challenges (and Responses) • It’s hard to interrupt people! • Background noise… • People will multi-task! • People will use various devices • Latecomers 16
- 17. Tag Team! (Whenever Possible) For Coordination and Back up
- 18. Physical Presence •With video tools, face and voice tone •Non-verbals (hypersensitivity to expression = neutral/pleasant & touching face/hair = ) •Lighting & background (in front or to side) •Camera angle 18
- 19. Sources of Meaning Verbal 7% Para language 38% Body language 55% Verbal Para language Body language Actual words, sentences & syntax. Voice tone, volume, cadence, pitch, pace, laughter. Eye contact, facial & hand gestures, posture, proximity. Source: Mehrabian
- 20. Content (Tips) •Convert ILT materials: • Session time – Average 60-90 minutes (include breaks) • Break down larger concepts into chunks/themes • Interaction with Participants – every 5 minutes • chat, verbal, raise hand, whiteboard, breakout, etc… • Visuals: Include movement (animation) • Don't forget icebreakers & energizers 20
- 21. Participant Feedback! (In Chat) Value of this workshop? 21
- 22. Thank you! Dr. Kris Lea and Conflict Coach Karen Harold, aka Forces of Nature
- 23. Contact Info Dr. Kris Lea Conflict Coach Karen Harold Drkrislea@outook.com karen@karenharold.com www.krisleaconsulting.com www.karenharold.com 23
- 24. A message from Super Dog, Jack… 24 You can do it!
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