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How to Thoughtfully Prepare for
#BlackLivesMatter &
#AllLivesMatter in the Workplace
Jill Koob, SPHR, SHRM-SCP
Energize HR
Dr. Sandra Steen
Sandra Steen Consulting, LLC.
https://Leading-In-Crisis.TurnKeyCoachingSolutions.com/
The Whitmarsh
Consulting Group
• Human Resources Information Technology Consulting
• Multichannel marketing communication strategy
• Email Marketing
• Blogs and Social Media Marketing
• Research projects
• Whitepapers
• Retargeting campaigns
WCG-BP.com
BestPracticeinHR.com
647-966-1340
Dwhitmarsh@WCG-
BP.com
David Whitmarsh, CEO
Thank you to our Sponsors
Anisa Aven
Management Consultant and CEO of
TurnKey Coaching & Development Solutions
281-469-4244
We provide enterprise learning and development
solutions that drive business results and improve
organizational culture.
● Outplacement Services
● Virtual Training
● Coaching Services
● Training & Facilitation
● Culture Change and
Change Management
● Psychometric
Assessments + 360 ̊
Assessment
● Diversity & Inclusivity
Programs
● Data-driven Strategic
Planning
● Team Development
● HR Technology Sourcing
and Consulting
● Human Capital
Consulting
Services
ABOUT OUR HOST
Summit@TurnKeyCoachingSolutions.com
OUTPLACEMENT
PROGRAMS
 4-phase program
 8 Job-search readiness &
strategy webinars
 Psychometric strengths
focused assessment &
debrief
 One-on-one, technical
readiness job coaching
(resumes, cover letters, job
boards, etc.)
 Interview skills & video
feedback
 One-on-one career coaching
Antiracism Facilitated Dialogue Circles
provide antiracism dialogue experiences to:
• Build awareness
• Educate
• Develop communication skills around
tough topics
• Foster greater understanding and allyship
• Improve capacity and competence in
interacting across racial lines
Systemic Racism — Antiracism Facilitated Dialogue Circles
Contact Us - Direct: 281-469-4244 Email: Leader@TurnkeyCoachingSolutions.com
Many employees and organizations want to come together to collapse biases
and racially motivated injustice, but we don’t know how to get started.
“HELPING COMPANIES BECOME BEST PLACES TO WORK”
 Working with Business Owners and HR Leaders to help elicit the best
from their employees and build intentional cultures.
 Assessment Expert in Style and Selection Assessments
Jill Koob, SPHR, SHRM- SCP
Founder, Owner
“THE BREAKTHROUGH STRATEGIST”
 Coaching and Consulting Fortune 500 Corporate Leaders
 Author and Inspirational Speaker
 Founder of an Award-winning International Consulting Firm
 Worked with thousands of Business Owners, Leaders,
Pastors, College Students and people from all walks of life
Agenda
• Defining Racism vs. Stereotypes vs. Biases
• Positioning for Progress
• Hashtags – Perceptions vs. Principles
• Racism Survey and Statistics
• Actionable Steps for a Discrimination Free
Workplace
• Your Questions
We are not a MONOLITHIC Culture
Primary
Secondary
Age
Race
Ethnicity
Physical
Qualities
Gender
Physical
Appearance
Work
Background
Education
Religious
Beliefs
& Values
Parental
Status
Geographical
Location
Military
Experience
Income
Marital
Status
Processing our self
examination
Influenced by…
• People we trust
Born Into the World With Purpose
• No information
Learn
• Stereotypes, biases,
myths, misinformation
Learning Enhanced or Contradicted by…
News, Social Media, Churches, Work, Social Circles,
etc.
Reaction to What is Learned
• Judgmental behavior
Action or Reaction
• Pass to next generation
Face the future with
knowledge
Through Training, Coaching
and Conscious Choosing,
We Question Stereotypes, Biases and Myths
Which Challenges Us to
Learn New Information
Which Results in
Actions and Reactions
• Love / Empowerment
• Celebrating the Differences
Transformed & Renewed Minds
and Reinventing
• Mentally / Spiritually
The Golden CALF of this age
Self-examination
Stereotypes
• Generalizations
• Part of them can be true
• Seeing everyone as the same
Self-examination
Biases
• Unfavorable opinion without
knowledge or experience
• Preference vs. prejudice
• Positive vs. negative biases
Understanding Bias
• Subtle assumptions
have big impacts on:
• Hiring
• Working Conditions
• Exceptions
• Promotions
• Terminations
Self-examination
Prejudice is a judgment; a positive or a
negative attitude towards a person or group.
Doesn’t have to based on objective facts or
experience.
Self-examination
“Isms” (racism, sexism, ageism, etc.)
• Isms go beyond “I don’t like.” It actually
means “to deprive.”
• Power + Prejudice = “Isms”
POSITION OF SELF-EXAMINATION
What do I truly believe?
Do I stand against
Injustice & Racism?
POSITIONED FOR PROGRESS
5 Ways to Grow…
1) Permit Yourself to be Upgraded
2) Give Someone the Gift of LISTENING
3) Honor feelings…don’t Discount them
4) Give a 3-step apology if you make a mistake
• This is what happened
• This is why it happened
• This is why it won’t happen again
5) Touch it with LOVE and UNDERSTANDING
#BlackLivesMatter #AllLivesMatter
Different
Perspectives
Starbucks 2018
June 2020 – Starbucks Announces
Policy
Starbucks bans
staff from
wearing Black
Lives Matter T-
shirts,
accessories
One day later… on June 12
Starbucks shared its commitment to
partnering with the Starbucks Black
Partner Network and Black Starbucks
leaders to make 250,000 shirts available
to our company-operated partners …Until
these shirts arrive in stores, partners will
be able to wear their BLM pin or t-shirt in
support of their community and
humanity.
Recognizing
Different
Perspectives
*SHRM article: “Don't Be Silent: Expert Tips
to Defuse Workplace Tensions”
Justice requires action.
Nonviolent protest supporters.
Don't protest; a few bad
apples.
Loyal to the system.
Do You
Believe
There is a
Problem?
Is discrimination a
major issue for Blacks?
How Does
Race Impacts
Getting
Ahead?
Lack of Pay Equity
Lack of Pay Equity
Next Steps
Educate Yourself
Train Your Team
Management and Leadership Development
Track and Measure (hiring, promotion,
salaries, terms)
Feedback Surveys
Accountability
Review
Talent
Managem
ent
Practices
Audit Current Salaries/Positions by
Demographic
Train all Hiring Managers
Ban salary history questions in interviews
Have salary bands for each position
Have objective screening and performance
tools – validated Profile Assessments
Top 10 De-Escalation Tips
Be Empathic and NonjudgmentalBe
Respect Personal SpaceRespect
Use Nonthreatening NonverbalsUse
Avoid OverreactingAvoid
Focus on FeelingsFocus on
Ignore Challenging QuestionsIgnore
Set LimitsSet
Choose Wisely What You Insist UponChoose
Allow Silence for ReflectionAllow
Allow Time for DecisionsAllow
Source: Crisis Prevention Institute
Question 1
• #AllLivesMatter (and #BlueLivesMatter) has been
generally used in response to the #BlackLivesMatter
awareness campaign as a direct rebuttal.
#AllLivesMatter is meant to minimize and deflect the
issues that Blacks/African-Americans are facing
systemically and publicly as acts of violence in the
United States. Organizations cannot “thoughtfully”
support Blacks/African-Americans if they allow
#AllLivesMatter rhetoric in the workplace, as it is seen
as outrightly offensive to Blacks/African-Americans.
How should organizations do their part to irradiate
issues of racism and hate speech in the workplace, like
#AllLivesMatter, that have made Blacks/African-
Americans feel uncomfortable and unwelcomed
throughout history?
Question 2
• How should organizations make efforts to educate
executives, managers and employees about racial
disparities and unconscious bias that are still
present but often go unspoken about in the
workplace? i.e. unconscious bias’ that affect
internal/external career decisions (such as
similarities or dissimilarities in name, schooling,
childhood upbringing, personality, etc.); pay
inequities; discriminatory appearance guidelines
(such as hairstyles), etc.?
Question 3
• How should organizations proactively encourage a
culture of diversity within the workplace and
provide an environment where Blacks/African-
Americans feel seen, heard and able to connect
with or be mentored by other Blacks/African-
Americans within the company?
Question 4
• How should organizations make a tangible effort to
source, recruit and hire qualified Blacks/African-
Americans, especially in senior-leadership and
decision-making roles?
Jill Koob, SPHR, SHRM- SCP
Founder, Owner of Energize
HR
832.419.3652
jill.koob@energizehr.com
www.energizehr.com
Dr. Sandra Steen
Founder, Owner of Sandra
Steen Consulting, LLC
thejoyinstitute@gmail.com
www.sandrasteen.com
https://www.slideshare.net/AnisaAven
Leader@TurnkeyCoachingSolutions.com
https://www.youtube.com/user/CorpCoachPros
https://www.linkedin.com/company/turnkey-
coaching-&-development-solutions-llc-/
https://twitter.com/CorpCoachPros
281-469-4244
https://TurnKeyCoachingSolutions.com
Contact us
https://TurnKeyCoachingSolutions.com
https://www.instagram.com/turnkeycoachingsolutions/
https://facebook.com/TurnKeyCoachingSolutions/
https://www.linkedin.com/in/anisaaven/

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How to Thoughtfully Prepare for #BlackLivesMatter & #AllLivesMatter in the Workplace

  • 1. How to Thoughtfully Prepare for #BlackLivesMatter & #AllLivesMatter in the Workplace Jill Koob, SPHR, SHRM-SCP Energize HR Dr. Sandra Steen Sandra Steen Consulting, LLC.
  • 3. The Whitmarsh Consulting Group • Human Resources Information Technology Consulting • Multichannel marketing communication strategy • Email Marketing • Blogs and Social Media Marketing • Research projects • Whitepapers • Retargeting campaigns WCG-BP.com BestPracticeinHR.com 647-966-1340 Dwhitmarsh@WCG- BP.com David Whitmarsh, CEO Thank you to our Sponsors
  • 4. Anisa Aven Management Consultant and CEO of TurnKey Coaching & Development Solutions 281-469-4244 We provide enterprise learning and development solutions that drive business results and improve organizational culture. ● Outplacement Services ● Virtual Training ● Coaching Services ● Training & Facilitation ● Culture Change and Change Management ● Psychometric Assessments + 360 ̊ Assessment ● Diversity & Inclusivity Programs ● Data-driven Strategic Planning ● Team Development ● HR Technology Sourcing and Consulting ● Human Capital Consulting Services ABOUT OUR HOST Summit@TurnKeyCoachingSolutions.com
  • 5. OUTPLACEMENT PROGRAMS  4-phase program  8 Job-search readiness & strategy webinars  Psychometric strengths focused assessment & debrief  One-on-one, technical readiness job coaching (resumes, cover letters, job boards, etc.)  Interview skills & video feedback  One-on-one career coaching
  • 6. Antiracism Facilitated Dialogue Circles provide antiracism dialogue experiences to: • Build awareness • Educate • Develop communication skills around tough topics • Foster greater understanding and allyship • Improve capacity and competence in interacting across racial lines Systemic Racism — Antiracism Facilitated Dialogue Circles Contact Us - Direct: 281-469-4244 Email: Leader@TurnkeyCoachingSolutions.com Many employees and organizations want to come together to collapse biases and racially motivated injustice, but we don’t know how to get started.
  • 7. “HELPING COMPANIES BECOME BEST PLACES TO WORK”  Working with Business Owners and HR Leaders to help elicit the best from their employees and build intentional cultures.  Assessment Expert in Style and Selection Assessments Jill Koob, SPHR, SHRM- SCP Founder, Owner
  • 8. “THE BREAKTHROUGH STRATEGIST”  Coaching and Consulting Fortune 500 Corporate Leaders  Author and Inspirational Speaker  Founder of an Award-winning International Consulting Firm  Worked with thousands of Business Owners, Leaders, Pastors, College Students and people from all walks of life
  • 9. Agenda • Defining Racism vs. Stereotypes vs. Biases • Positioning for Progress • Hashtags – Perceptions vs. Principles • Racism Survey and Statistics • Actionable Steps for a Discrimination Free Workplace • Your Questions
  • 10. We are not a MONOLITHIC Culture Primary Secondary Age Race Ethnicity Physical Qualities Gender Physical Appearance Work Background Education Religious Beliefs & Values Parental Status Geographical Location Military Experience Income Marital Status
  • 11. Processing our self examination Influenced by… • People we trust Born Into the World With Purpose • No information Learn • Stereotypes, biases, myths, misinformation Learning Enhanced or Contradicted by… News, Social Media, Churches, Work, Social Circles, etc. Reaction to What is Learned • Judgmental behavior Action or Reaction • Pass to next generation
  • 12. Face the future with knowledge Through Training, Coaching and Conscious Choosing, We Question Stereotypes, Biases and Myths Which Challenges Us to Learn New Information Which Results in Actions and Reactions • Love / Empowerment • Celebrating the Differences Transformed & Renewed Minds and Reinventing • Mentally / Spiritually
  • 13. The Golden CALF of this age
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Self-examination Stereotypes • Generalizations • Part of them can be true • Seeing everyone as the same
  • 21. Self-examination Biases • Unfavorable opinion without knowledge or experience • Preference vs. prejudice • Positive vs. negative biases
  • 22. Understanding Bias • Subtle assumptions have big impacts on: • Hiring • Working Conditions • Exceptions • Promotions • Terminations
  • 23. Self-examination Prejudice is a judgment; a positive or a negative attitude towards a person or group. Doesn’t have to based on objective facts or experience.
  • 24. Self-examination “Isms” (racism, sexism, ageism, etc.) • Isms go beyond “I don’t like.” It actually means “to deprive.” • Power + Prejudice = “Isms”
  • 25. POSITION OF SELF-EXAMINATION What do I truly believe? Do I stand against Injustice & Racism?
  • 26. POSITIONED FOR PROGRESS 5 Ways to Grow… 1) Permit Yourself to be Upgraded 2) Give Someone the Gift of LISTENING 3) Honor feelings…don’t Discount them 4) Give a 3-step apology if you make a mistake • This is what happened • This is why it happened • This is why it won’t happen again 5) Touch it with LOVE and UNDERSTANDING
  • 27.
  • 31. June 2020 – Starbucks Announces Policy Starbucks bans staff from wearing Black Lives Matter T- shirts, accessories
  • 32. One day later… on June 12 Starbucks shared its commitment to partnering with the Starbucks Black Partner Network and Black Starbucks leaders to make 250,000 shirts available to our company-operated partners …Until these shirts arrive in stores, partners will be able to wear their BLM pin or t-shirt in support of their community and humanity.
  • 33. Recognizing Different Perspectives *SHRM article: “Don't Be Silent: Expert Tips to Defuse Workplace Tensions” Justice requires action. Nonviolent protest supporters. Don't protest; a few bad apples. Loyal to the system.
  • 34. Do You Believe There is a Problem? Is discrimination a major issue for Blacks?
  • 36. Lack of Pay Equity
  • 37. Lack of Pay Equity
  • 38. Next Steps Educate Yourself Train Your Team Management and Leadership Development Track and Measure (hiring, promotion, salaries, terms) Feedback Surveys Accountability
  • 39. Review Talent Managem ent Practices Audit Current Salaries/Positions by Demographic Train all Hiring Managers Ban salary history questions in interviews Have salary bands for each position Have objective screening and performance tools – validated Profile Assessments
  • 40. Top 10 De-Escalation Tips Be Empathic and NonjudgmentalBe Respect Personal SpaceRespect Use Nonthreatening NonverbalsUse Avoid OverreactingAvoid Focus on FeelingsFocus on Ignore Challenging QuestionsIgnore Set LimitsSet Choose Wisely What You Insist UponChoose Allow Silence for ReflectionAllow Allow Time for DecisionsAllow Source: Crisis Prevention Institute
  • 41. Question 1 • #AllLivesMatter (and #BlueLivesMatter) has been generally used in response to the #BlackLivesMatter awareness campaign as a direct rebuttal. #AllLivesMatter is meant to minimize and deflect the issues that Blacks/African-Americans are facing systemically and publicly as acts of violence in the United States. Organizations cannot “thoughtfully” support Blacks/African-Americans if they allow #AllLivesMatter rhetoric in the workplace, as it is seen as outrightly offensive to Blacks/African-Americans. How should organizations do their part to irradiate issues of racism and hate speech in the workplace, like #AllLivesMatter, that have made Blacks/African- Americans feel uncomfortable and unwelcomed throughout history?
  • 42. Question 2 • How should organizations make efforts to educate executives, managers and employees about racial disparities and unconscious bias that are still present but often go unspoken about in the workplace? i.e. unconscious bias’ that affect internal/external career decisions (such as similarities or dissimilarities in name, schooling, childhood upbringing, personality, etc.); pay inequities; discriminatory appearance guidelines (such as hairstyles), etc.?
  • 43. Question 3 • How should organizations proactively encourage a culture of diversity within the workplace and provide an environment where Blacks/African- Americans feel seen, heard and able to connect with or be mentored by other Blacks/African- Americans within the company?
  • 44. Question 4 • How should organizations make a tangible effort to source, recruit and hire qualified Blacks/African- Americans, especially in senior-leadership and decision-making roles?
  • 45.
  • 46. Jill Koob, SPHR, SHRM- SCP Founder, Owner of Energize HR 832.419.3652 jill.koob@energizehr.com www.energizehr.com Dr. Sandra Steen Founder, Owner of Sandra Steen Consulting, LLC thejoyinstitute@gmail.com www.sandrasteen.com