A talk by Jill Koob, SPHR, SHRM-SCP and Dr. Sandra Steen
Energize HR & Sandra Steen Consulting, LLC
It's been seven years since the #blacklivesmatter hashtag was born. Three words full of potential for progress that offer a bite-sized rallying cry for a gargantuan problem.
Three words born out of the tragic loss of life, over and over again; Three words packed with passion, conviction, purpose and.... for some, polarization.
Whether our leaders are ready for another crisis, or not, we must talk about the Elephant in the room.
Acknowledging racism, clarifying your company's policy, and educating employees that disagree on that company policy is requred if we are to tackle the discord, as it enters the workplace.
Discussion Points:
How might HR prepare managers to compassionately respond to the conflict between the hashtags #AllLivesMatter and #BlackLivesMatter in the workplace?
How might we educate one another on the white vs. black issue, and get a real grip on our biases?
Just as HR had to mindfully respond to the #MeToo movement, HR must lead the way to a conscious awakening of the racism and our cultural discord in the workplace.
Watch REPLAY here:
https://leading-in-crisis.turnkeycoachingsolutions.com/talks/blacklivesmatterworkplace/
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How to Thoughtfully Prepare for #BlackLivesMatter & #AllLivesMatter in the Workplace
1. How to Thoughtfully Prepare for
#BlackLivesMatter &
#AllLivesMatter in the Workplace
Jill Koob, SPHR, SHRM-SCP
Energize HR
Dr. Sandra Steen
Sandra Steen Consulting, LLC.
3. The Whitmarsh
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Many employees and organizations want to come together to collapse biases
and racially motivated injustice, but we don’t know how to get started.
7. “HELPING COMPANIES BECOME BEST PLACES TO WORK”
Working with Business Owners and HR Leaders to help elicit the best
from their employees and build intentional cultures.
Assessment Expert in Style and Selection Assessments
Jill Koob, SPHR, SHRM- SCP
Founder, Owner
8. “THE BREAKTHROUGH STRATEGIST”
Coaching and Consulting Fortune 500 Corporate Leaders
Author and Inspirational Speaker
Founder of an Award-winning International Consulting Firm
Worked with thousands of Business Owners, Leaders,
Pastors, College Students and people from all walks of life
9. Agenda
• Defining Racism vs. Stereotypes vs. Biases
• Positioning for Progress
• Hashtags – Perceptions vs. Principles
• Racism Survey and Statistics
• Actionable Steps for a Discrimination Free
Workplace
• Your Questions
10. We are not a MONOLITHIC Culture
Primary
Secondary
Age
Race
Ethnicity
Physical
Qualities
Gender
Physical
Appearance
Work
Background
Education
Religious
Beliefs
& Values
Parental
Status
Geographical
Location
Military
Experience
Income
Marital
Status
11. Processing our self
examination
Influenced by…
• People we trust
Born Into the World With Purpose
• No information
Learn
• Stereotypes, biases,
myths, misinformation
Learning Enhanced or Contradicted by…
News, Social Media, Churches, Work, Social Circles,
etc.
Reaction to What is Learned
• Judgmental behavior
Action or Reaction
• Pass to next generation
12. Face the future with
knowledge
Through Training, Coaching
and Conscious Choosing,
We Question Stereotypes, Biases and Myths
Which Challenges Us to
Learn New Information
Which Results in
Actions and Reactions
• Love / Empowerment
• Celebrating the Differences
Transformed & Renewed Minds
and Reinventing
• Mentally / Spiritually
22. Understanding Bias
• Subtle assumptions
have big impacts on:
• Hiring
• Working Conditions
• Exceptions
• Promotions
• Terminations
23. Self-examination
Prejudice is a judgment; a positive or a
negative attitude towards a person or group.
Doesn’t have to based on objective facts or
experience.
26. POSITIONED FOR PROGRESS
5 Ways to Grow…
1) Permit Yourself to be Upgraded
2) Give Someone the Gift of LISTENING
3) Honor feelings…don’t Discount them
4) Give a 3-step apology if you make a mistake
• This is what happened
• This is why it happened
• This is why it won’t happen again
5) Touch it with LOVE and UNDERSTANDING
31. June 2020 – Starbucks Announces
Policy
Starbucks bans
staff from
wearing Black
Lives Matter T-
shirts,
accessories
32. One day later… on June 12
Starbucks shared its commitment to
partnering with the Starbucks Black
Partner Network and Black Starbucks
leaders to make 250,000 shirts available
to our company-operated partners …Until
these shirts arrive in stores, partners will
be able to wear their BLM pin or t-shirt in
support of their community and
humanity.
38. Next Steps
Educate Yourself
Train Your Team
Management and Leadership Development
Track and Measure (hiring, promotion,
salaries, terms)
Feedback Surveys
Accountability
40. Top 10 De-Escalation Tips
Be Empathic and NonjudgmentalBe
Respect Personal SpaceRespect
Use Nonthreatening NonverbalsUse
Avoid OverreactingAvoid
Focus on FeelingsFocus on
Ignore Challenging QuestionsIgnore
Set LimitsSet
Choose Wisely What You Insist UponChoose
Allow Silence for ReflectionAllow
Allow Time for DecisionsAllow
Source: Crisis Prevention Institute
41. Question 1
• #AllLivesMatter (and #BlueLivesMatter) has been
generally used in response to the #BlackLivesMatter
awareness campaign as a direct rebuttal.
#AllLivesMatter is meant to minimize and deflect the
issues that Blacks/African-Americans are facing
systemically and publicly as acts of violence in the
United States. Organizations cannot “thoughtfully”
support Blacks/African-Americans if they allow
#AllLivesMatter rhetoric in the workplace, as it is seen
as outrightly offensive to Blacks/African-Americans.
How should organizations do their part to irradiate
issues of racism and hate speech in the workplace, like
#AllLivesMatter, that have made Blacks/African-
Americans feel uncomfortable and unwelcomed
throughout history?
42. Question 2
• How should organizations make efforts to educate
executives, managers and employees about racial
disparities and unconscious bias that are still
present but often go unspoken about in the
workplace? i.e. unconscious bias’ that affect
internal/external career decisions (such as
similarities or dissimilarities in name, schooling,
childhood upbringing, personality, etc.); pay
inequities; discriminatory appearance guidelines
(such as hairstyles), etc.?
43. Question 3
• How should organizations proactively encourage a
culture of diversity within the workplace and
provide an environment where Blacks/African-
Americans feel seen, heard and able to connect
with or be mentored by other Blacks/African-
Americans within the company?
44. Question 4
• How should organizations make a tangible effort to
source, recruit and hire qualified Blacks/African-
Americans, especially in senior-leadership and
decision-making roles?
45.
46. Jill Koob, SPHR, SHRM- SCP
Founder, Owner of Energize
HR
832.419.3652
jill.koob@energizehr.com
www.energizehr.com
Dr. Sandra Steen
Founder, Owner of Sandra
Steen Consulting, LLC
thejoyinstitute@gmail.com
www.sandrasteen.com