This is my professional CV in the field of Information Technology. Having 17+ years of experience as IT Solution provider in different industries inside and outside of Kuwait. Covering range of areas such as Portal Solutions & Collaboration, Workflow, Electronic Content Management, Document Management & Archiving, Business Process Management, CRM, ERP, Mobile Application, egovernment and smart government solutions.
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Being the E-learning Coordinator at Ta’allum Group, Decision Support Systems & Technology Director in
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+10 years outstanding work experience within large sized organization in Pakistan and UAE with Developed expertise in Web | Social Media | Digital PR | SEO Technologies (CMS/Website Design & Development) | Digital Marketing |Email Marketing | SMS Marketing |Web Email Hosting | IT Infrastructure | IT Security Management and IT Quality Assurance & Control. Successfully contributed in business growth through up-to-date knowledge of various technical applications or trend in IT industry solutions oriented approach towards achieving best business functionality and fostering professionalism. Possess strong Management, Analytical, Problem Solving , Error Handling, Organization Conflict resolution, Contract Negotiation, Convincing and Communication Skill
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Falah Althuwaini CV
1. 1 | P a g e Falah B. Al-Thuwaini, PMP falah.althuwaini@gmail.com Mob: +965 99959195
Falah Bader Al-Thuwaini
Kuwait
+965 99959195
+965 24579291
falah.althuwaini@gmail.com
Objective A position as Chief Information Executive
MBA and PMP Certified, Chief Information Executive, currently working for an
IT Professional Services company with around 17+ years of hands-on
management experience in the Information Technology industry.
Excellent history of achievements in different industries such as Financial
Institution, Banking, Telecommunication, Oil & Gas, Private sector and Public
Sector.
Main duties:
Determine the company's mission and strategic direction as conveyed
through policies and concrete objectives which are met through the
effective management of human, financial and material resources
Authorize and organize the establishment of major departments and
associated senior staff positions
Allocate material, human and financial resources to implement
organizational policies and programs; establish financial and
administrative controls; formulate and approve promotional
campaigns; and approve overall human resources planning
Select middle managers, directors or other executive staff; delegate the
necessary authority to them and create optimum working conditions
Represent the organization, or delegate representatives to act on behalf
of the organization, in negotiations or other official functions.
Profile Nearly 17 years of experience managed more than 150+ projects in
different sectors and industries
Elite Leadership Style, capable of motivating a staff to its full potential and
proven ability to communicate complex information clearly to individuals
at all levels.
Experienced in Strategic Planning.
Exceptional analytical problem-solving ability with excellent verbal and
written communication skills, strategy planning, business development
and presales activities.
Experienced in IT Project Management, Software Solutions, ERP,
Advanced Infrastructure Solutions, Security Solutions, and Hardware
Project Management Professional (PMP) Certified
2. 2 | P a g e Falah B. Al-Thuwaini, PMP falah.althuwaini@gmail.com Mob: +965 99959195
Project Management Activities from Planning, Execution, Monitoring &
Control to Closure.
Experienced in Risk Management, Resource Management, Project
Management. Contract Management and Configuration & Change
Management.
Experienced in Running Multiple projects simultaneously.
Goal-oriented individual with strong leadership capabilities.
Proven ability to work in harmony with staff, remote users, and board of
directors.
Responsible for Business Development, Recruiting and Hiring
Education MBA, Maastricht Management School, Netherland. Specialized in
Knowledge Strategy – Social Networking role using SharePoint as Social
Computing software, 2011
B.Sc., Major in Computer Science, 2000, Computer Information System CIS
as minor, University of Bahrain, GPA 3.56 out of 4 points with Excellent Grade.
PMP, Project Management Professional, Project Management Institute (PMI),
2007
Google Apps Sales Certified, 2013
Employment CIO, Eloqns International Co., Kuwait
Eloqns International is the first focused cloud computing
company in Kuwait. Responsible for:
defining the company's mission and strategic
objectives and setting mechanisms through policies
and smart objectives which are met through the
effective management of human, financial and
material resources
Design and distribute roles and responsibilities of
major departments and associated senior staff
positions
Allocate material, human and financial resources to
implement organizational programs;
establish financial and administrative controls;
formulate and approve promotional campaigns; and
approve overall human resources planning
Select middle managers, directors or other executive
staff; delegate the necessary authority to them and
create optimum working conditions
Represent the organization, or delegate
representatives to act on behalf of the organization,
in negotiations or other official functions.
2011 - Present
3. 3 | P a g e Falah B. Al-Thuwaini, PMP falah.althuwaini@gmail.com Mob: +965 99959195
Manager, Sr. Projects & Business Development,
Arabesque Group, Kuwait
Manager of Software Solution and Advanced Infrastructure
Solutions Departments, responsible of Project
Management, Resource Management, Business Intelligence,
Business Development, Professional Consultation &
Business Administration.
2004 – 2010
Main achievements:
Developed the business revenue for Software Solutions (SharePoint
Projects, Customer-made projects, etc.).
Develop & Maintain Gold Certification for Arabesque Group in
Infrastructure and Software Solutions.
Expand the Infrastructure product matrix (Communication Server,
Infrastructure Upgrade projects, etc.).
Developed Arabesque Group automation project (documented
Management vision, business requirements, developing new local
projects, upgrade projects for infrastructure, ERP and Software
Solutions).
Average revenue of $ 1,760,000 per year contribution from presales
and business development activities.
Contributed into the development of standards & policies and
tendering team.
Managed more than 80 successful projects during the 7 years-
experience in Arabesque Group.
Proven record in Microsoft Enterprise License business
development through BPIO.
Project Manager, Technology World Co., Aref Group,
Kuwait
Manager of two Technical Teams in software development,
project management, business consultation.
2001-2004
Main achievements:
Managed the first e-government project in Kuwait
www.e.gov.kw
Established, developed and recruited the software
solution team.
Business Development activities increased the sales
by 15%
Managed the best .NET project during 2002 for all
Arab League for E-Visa project.
Quality Assurance Manager, Jawa Software, Kuwait 2000-2001
4. 4 | P a g e Falah B. Al-Thuwaini, PMP falah.althuwaini@gmail.com Mob: +965 99959195
Responsible for Quality Assurance for ERP solutions, from
inception till production and support.
Main achievements:
Established the Quality Assurance system in Jawa Software
Technical Documentation and User Manuals
Test Case and Quality Control
Teaching Assistant, Data Structure, University of
Bahrain, Bahrain
Student-taught Object Oriented Programming on C++
Language.
1999-2000
Community
Involvement
& Affiliation
Member of PMI Specific Interest Group (SIG):
Automation Systems (http://www.pmiautomationsig.org)
Program Management Office (http://www.pmosig.org)
New Product Development (http://www.pminpdsig.org)
Risk Management (http://www.risksig.com)
Information Systems (http://www.pmi-issig.org)
IT & Telecom (http://www.pmi-ittelecom.org)
Quality in PM (http://www.risksig.com)
Member of PMI Arabian Gulf Chapter (http://www.pmi-agc.com)
Chief of Cultural Committee in the Scientific Society
Honors &
Awards
Distinguished student Award in Student Activities Contest among
400 candidates.
Typical Student Award selected among 12,000 students.
Best employee reward for the last years in Arabesque Group
Technology,
Languages,
Solutions
VeriFone CMS (Card Management System) Payment Gateway for Banking
solutions.
Win 2003 & Win 2008, 2012: Active Directory, Virtualization, Hyper-
V, DHCP, WSUS, TCP/IP, etc.
Office 2010 & 2013: (Word, Excel, PowerPoint, InfoPath, OneNote,
Groove, Visio, Project).
Microsoft .NET Framework 3.0 & 3.5. (ASP.NET & ADO.NET).
VB 6, VB.NET, C++, Visual C++, C#.
SQL 2005, SQL 2008 & Oracle 10g
Symantec EndPoint Antivirus, Symantec Backup Solutions (Backup Exec).
SAGE (ERP) Solutions, Inventory, POS, Accounting, Fixed Assets, General
Ledger, etc.
Mail Servers (Exchange 5.5, 2000, 2003, 2007, 2010 & 2013): HUB, CAS,
MAILBOX, EDGE, Disaster Recovery, Migration, Backup, Security,
Unified Messaging, etc.
5. 5 | P a g e Falah B. Al-Thuwaini, PMP falah.althuwaini@gmail.com Mob: +965 99959195
Office Communications Server: IP Telephony, IP-PBX, Gateway, Instant
Messaging, Presence, Audio/Video Conferencing, Auto sign in, File
Sharing, communicator, Live Meeting, Web conferencing, Auto Attendant,
Black Berry, etc.
SharePoint 2001, 2003, 2007, 2010 & 2013: Communities, Sites,
Composites, Insights, Content and Search.
SharePoint Designer
OpenText Captaris Workflow, Alchemy (Document Imaging) & Right
Fax.
Eversuite Business Processes System
Enterprise Project Management EPM (Project Server, Portfolio Server,
Web Access, Project Professional 2003 & 2007).
System Center (Configuration Manager SCCM, Operation Manager SCOM
& Essential).
Key Performance Indicator (KPI), Business Scorecards &
PerformancePoint 2007.
Microsoft Desktop Optimization Pack (MDOP).
MindJet MindManager 8 Applications.
Training
Courses
Project Management Professional (PMP) - Enterprise Project
Management (EPM).
Technical Writing.
Corporate Strategy.
Sales Academy.
Microsoft Office SharePoint (2001, 2003, 2007).
Microsoft BizTalk.
Microsoft .NET Framework.
Business Productivity Infrastructure Optimization
Microsoft SQL Server 2005/2008
Attended number of Seminars and Webinars inside and outside of
Kuwait.
Sample
Projects
E-Payment Gateway, National Bank of Kuwait (NBK).
Enterprise Project Management, CBK (Commercial Bank of Kuwait).
Implemented Enterprise Project Management (EPM) Solutions that is
responsible for Setting Organization Strategies, Portfolios, Project
Management, Resource Management, Risk Management, Document
Management and Executive Reporting and scorecards.
Infrastructure Upgrade, Kuwait Finance House (KFH). Upgraded Directory
Services from Win 2000 to Win 2003 and Upgrading Mail Server from
Exchange 2003 to Exchange 2007. The project included migration and
setting up disaster recovery plan.
E-Payment Integration between Kuwait Port Authority & Commercial
Bank of Kuwait.
6. 6 | P a g e Falah B. Al-Thuwaini, PMP falah.althuwaini@gmail.com Mob: +965 99959195
Portfolio Management Solution for Almanar Financing, to document,
monitor and project organization’s strategies and objectives.
Kuwait Finance & Investment Company (KFIC) Internet Portal and
electronic online service.
Central Bank of Kuwait, Digitizing Financial and Banking guidelines project
Warba Bank, Establishing Project Management Office (PMO) that is
responsible for translating Bank’s vision and mission into Strategic
Objectives and projects.
AREF Investment Group, Strategic Performance Monitoring Solution.
Visitor Reception System, Advanced security system that utilizes Arabic
OCR system to scan and OCR visitors’ information Zain.
7 to 8 digits conversion project, Wataniya Telecommunications. Managing
Project to developed system that manages mobile lines, reports, and
administration based on Kuwait’s new numbering plan.
Right Management Services (RMS) Project Implementation on Exchange
2007 for NREC.
Intranet Portal, KNPC. Implement Intranet Portal using Microsoft
SharePoint Server for Document Management, Enterprise Content
Management, Collaboration and Enterprise Search.
DAS (Dealer Activation System), Wataniya Telecommunications. Managing
the development of a system that manages Wataniya’s Dealers to activate
customer lines. Using Microsoft .NET and Java language and using Oracle as
database.
Kuwait Manifest, KPA (Kuwait Port Authority). Implement In-house
development system for Manifest automation with the integration with
Kuwait Public Authority for Customs in the alignment with e-government
standards and solutions.
International Branches Unified Communication, Al-Ghanim Industries.
Implemented Office Communication Server that enabled Audio/Video,
Instant Messaging, Presence, file sharing, web conferencing between
different branches in the globe (in Kuwait, UAE, Pakistan, China, Egypt).
Intranet Portal, Zain. Implement Intranet Portal using Microsoft SharePoint
Server for Document Management, Enterprise Content Management,
Collaboration and Enterprise Search.
Enterprise Project Management (EPM), Jazeera Airways. Implemented
Enterprise Project Management (EPM) Solutions that is responsible for
Project Management, Resource Management, Risk Management, Document
Management and Executive Reporting and scorecards.
Enterprise Project Management (EPM), Zain. Implemented Enterprise
Project Management (EPM) Solutions that is responsible for Project
Management, Resource Management, Risk Management, Document
Management and Executive Reporting and scorecards.
Intranet Portal and e-employee, Kuwait Airways. Implement Intranet
Portal using Microsoft SharePoint Server for Document Management,
Enterprise Content Management, Collaboration and Enterprise Search.
Intranet Portal, Jazeera Airways. Implement Intranet Portal using
Microsoft SharePoint Server for Document Management, Enterprise
Content Management, Collaboration and Enterprise Search.
Infrastructure Upgrade, National Bank of Kuwait (NBK). Upgraded
Directory Services from Win 2000 to Win 2003 and Upgrading Mail Server
7. 7 | P a g e Falah B. Al-Thuwaini, PMP falah.althuwaini@gmail.com Mob: +965 99959195
from Exchange 2003 to Exchange 2007. The project included migration and
setting up disaster recovery plan.
Worldwide Access Unified Communication, National Real Estate Co.
Implemented Office Communication Server that enabled Audio/Video,
Instant Messaging, Presence, file sharing, web conferencing between
different branches in the globe (in Kuwait, Lebanon, UAE, etc.).
Document Management Solution for Kuwait Public Transportation Co
(KPTC), using MOSS 2007.
Human Resources, Training System and Accounting Solutions for Ministry
of Foreign Affairs
Test Online Software System, Kuwait National Guard (KNG), System
responsible for managing online examinations for all soldiers and offices in
KNG.
KNPC Incident Reporting System for Health, Safety and Environment
Department
KNPC Intranet Portal and social networking using Microsoft SharePoint
2010.
Wataniya Arabic OCR Sales Force Automation System for centralizing
sales systems.
KUFPEC Infrastructure Implementation project for Upgrading Mail
system, Directory Services, Operation Management and Backup Solution.
In addition to tens of different projects available upon references.