This document is a resume for Mohamed El-Sayed Abdullah. It summarizes his contact information, education history, work experience, skills and qualifications. Over 17 years, he has worked in education, training, IT and business fields, holding roles such as unit consultant, IT consultant, instructor and manager. He has numerous technical certifications and has taught a variety of business, management and IT courses. His highest level of education is a BSc in Commerce and Administration and an MBA.

1. Mohamed El-Sayed Abdullah
Cairo – Egypt.
Phone no.: (+2012) 77224481 – (+2011) 49061010
E-mail: mohamed-sayed@newhorizons.com.eg
mhd_elsayed@yahoo.com
Date of Birth: 20th
November 1975
Place of Birth: Cairo, Egypt
Nationality: Egyptian
Military Service: Exempted
Marital Status: Married
Objective
Obtaining a challenging management or consulting position, to continue my career with an
organization that will utilize my MANAGEMENT, EDUCATION, TRAINING & ADMINISTRATIVE skills to
benefit mutual growth and success.
Last Title: Unit Consultant for Business and IT (Education and Training field).
Professional Achievements
MBA – Master of business administration (ED Excel, UK)
“HRM” Academic Diploma
CBP – Certified business professional (Master Executive)
PMP - Project Management Professional (IBTA)
MCITP – Microsoft certified IT professional
MCT – Microsoft certified trainer
CompTIA – Certified A+ & N+
ICDL – Track Certified

2. Education
Graduation:
May ’97 – B.Sc. Of Commerce and Administration, (Foreign Trade). Helwan University. Cairo, Egypt.
Post Graduate:
March ’08 – Academic Diploma in business and administration
Executive MBA from (EDExcel University (UK), Dubai Br. Knowledge Village)
Professional:
CBP - Certified Business Professional (Master Executive)
Work Experiences (17 years)
Summary of experiences at Education, Training, IT and Business fields
Jan 2015 – Current
“Unit Consultant for Business and IT” at New Horizons Cairo
(Al-khaleej for Training and IT)
Providing solutions, consultation, and projects for the Education Unit (Power UP).
Delivering training for all the staff of customer service and special training for sales staff
Creating and preparing new soft skills, IT and business material and handouts.
Quality Assurance
Preparing the unit profile and staff job descriptions
Researching about the new products and solutions.
Submitting all necessary paperwork to maintain accurate administrative records.
Teaching, delivering and supporting the following courses:
Business, Soft skills and Management courses:
 CBP Track:
Project Management, Leadership, Customer Service, Business Communications, Sales, and
Business Etiquette.
 PMP- Project Management Professional Hand on Experience/Applied
 Strategic Management and Strategic Planning
 HRM-Human Resources Management
 Problem solving techniques
 Time Management and method of resolving work stress
 Conferences and Effective Committees
 Professional writing of Correspondences and Reports
 Business writing with professional methods of Formal Business writing
 Quality Management
 Developing work process and enhancing work procedures
 Developing Med. management and developing future leaders
 Annual Training Plan
 Planning and Developing Employee Appraisal

3. Technical and Desktop App. courses:
 C++, A+, Network+, Microsoft Windows Server 2008 - 2003 Tracks
 Desktop Applications (Full Office Track with MS Project pro. - ICDL).
June 2008 – 2014
 “IT & Business Consultant” at NARD (National Academy for Research and
Development)
 Part timer “Faculty” teaching assistant (fall 2011 – spring 2012) Computer science at
(UMS) University of Modern Sciences – College of Biotechnology.
 ACTT “Training Manager” at Dubai Police Academy.
All under the umbrella of ADCCI - (Abu-Dhabi Chamber of Commerce and Industry)

Providing IT & Business solutions, consultation, and projects.
Creating and preparing new IT and Business material and handouts.
Quality Assurance.
Interviewing, preparing, and making development schedule for all the trainers.
Teaching:
Business, Soft skills and Management
Technical and Desktop App. courses
Performing all activities related to execution and delivering of the training courses.
Researching about the new products and solutions.
Submitting all necessary paperwork to maintain accurate administrative records.
Reporting Directly to CEO.
May 2007 – June 2008
 “IT & Business Consultant” at UAE Academy.
ADCCI - (Abu-Dhabi Chamber of commerce and Industry)

Providing IT & Business consultation.
Interviewing, preparing trainers.
Teaching, and Supporting:
Business, HR, Soft skills and Management courses:
Project Management, Leadership, Customer Service, Business Communications, Sales, and Business
Etiquette.
2- Technical and Desktop App. courses:
C++, A+, Network+, Microsoft Windows 2003 Track, and Desktop Applications (Full Office Track
with MS Project pro. - ICDL).
Performing all activities related to execution and delivering of the training courses.
Researching about the new products and solutions.
Submitting all necessary paperwork to maintain accurate administrative records.
Reporting Directly to TC. Manager.

4. Dec. 2005 – Apr. 2007
“Technical and Business Instructor” at Technology Center, University of Dubai
(UD).
Teaching Technical courses (A+, Network+ & Windows 2003 Track) and Desktop Applications
(Full Office Track with MS Project pro. - ICDL).
Performing all activities related to execution and delivering of the training courses.
Researching about the new products and solutions.
Submitting all necessary paperwork to maintain accurate administrative records
Providing IT Solution.
“Receiving an Excellent Degree in trainees’ evaluation”
Dec.2003 – Nov. 2005
"IT Section Head" at (TOYOTA) Obour branch after training at (TOYOTA
Egypt) on IBM (AS400) and Toyota Systems for six months.
1- Administering, managing and troubleshooting (LAN and WAN):
 Connections with "RAYA" and "TOYOTA Egypt" sites.
 Local domain (Win.2000 Active Directory)
 DSL technology, Domain name and Web site.
2- Managing Company systems (IBM - AS400 Systems)
3- Making training courses on TOYOTA system, Network and other applications.
4- Responsible for Company employees' outdoor and indoor training programs and schedules.
5- Technical Support and administrator for company computers.
6- Responsible for new programs and licenses.
7- Making annual plan and IT budget.
8- Interviewing, Training and new IT employees and system users.
9- Contact person with other branches.
June 2002 – Nov. 2003
"Assistant Training Manager” and “Business Development Manager” at (AB
NIT) (Advanced Business New Information Technology)
Microsoft Certified Technical Education Center & Solution provider.
1- Submit Training and marketing plan every 6 months
2- Responsible for each Instructor and sales to achieve the target
3- Do the quarterly promotion plan
4- Responsible for the Training coordinator to process the quarterly promotion plan.
5- Advertising campaigns.
6- Organize the participation in seminars.
7- Interviewing, Training and supporting new trainers and sales people.
Teaching Technical courses (A+, Network+ & Windows 2000) and Desktop Applications (Full
Office Track).
“Receiving an Excellent Degree in trainees’ evaluation”

5. July 2000 – May 2002
“Senior Instructor” at (NIT) Nozha IT Company.
Delivering courses:
A+, Network+ & Windows 2000) and Desktop Applications (Full Office Track).
“Receiving an Excellent Degree in trainees’ evaluation”
In addition to the trainer responsibilities, Interviewing, Training and supporting new trainers.
Aug.’99 – June 2000
“Instructor” Part time at New Horizons Computer Learning Center.
Receiving an Excellent Degree in trainees’ evaluation
Senior Account Executive (Sales) at New Horizons Computer Learning Center.
Started as an Account Executive contacting new clients through phone, inviting them to the center,
meeting them and presenting New Horizons offers.
Promoted to Senior Account Executive after 4 months through which I: Interviewing, Training and
supporting new Account Executives
Collecting sales daily calls form, analyzing the forms.
Giving out the materials and certificates to each Account Executive. Setting the interior-shifting
schedule. Calculating each Account Executive’s monthly commission. Creating templates for the
Sales Department.
June’97 – July’99
“Ass. Export Manager & Showrooms responsible” at Nile Shoe Co.
Computer Skills
Titles and Exams:-
MCITP Microsoft Certified IT Professional
MCT Microsoft Certified Trainer
MCP Microsoft Certified Professional
MCSA Microsoft Certified Systems Administrator
MOUS Microsoft Office User Specialist
Network+ CompTIA Certified Network+
ICDL International Computer Driving License Certified
ICDL Test Administrator
Delivered Courses:-
High end Courses
Train The Trainer
Certified Business Professional Track
Microsoft Windows NT 4.0 Track.

6. Microsoft Windows 2000 Track.
Microsoft Windows 2008 Track.
Microsoft Visual basic 6.
Microsoft Enterprise Project Management (EPM).
IBM (AS 400) Operating System and programs.
A+, Network+, and Security +.
HDM – Help Desk Manager.
Application Courses
ice 97, 2000, XP, 2003, 2007 and 2015 Tracks.
Project professional 98, 2000, 2003, 2007, 2010 and 2015.
Operating Systems:-
DOS, Win 9X, Win NT, Win 2000, Win XP, Win 2003, Win Vista and Win 7 Platforms:
Installing, troubleshooting and fine tuning all Operating Systems platforms.
revent, update or fix the O.
Systems against them.
Internet and Networking:-
Network (WAN) on Microsoft platform.
Languages
Arabic: Native Language
English: Excellent
French: Fair
Reference furnished upon request