C U R R I C U L U M V I T A E
I PERSONAL DETAILS:
Name: Thamer Fawaz Hamad Al-Fawaz
Date of Birth : 18 August, 1959
Nationality : Kuwait
Civil Status : Married with 3 children
Civil Id No : 259081800191
Passport Number : 0000000000
Date of Issue : 05 April, 2009
Place of Issue : State of Kuwait
Kuwait Postal Address: Qurtuba, Block 4,
Jadah 7, Villa 34
P.O. Box 1623,
Post Code 73767
State of Kuwait
Contact Phone Number: +965 25348727 (Home)
+965 99709939 (Mobile)
E-Mail Address: alfawaz314@gmail.com
Qualificationand Experience:
Bachelor of Computer Science, Kuwait University, with more than 33 years cumulative
experience of which:
 30 years in UASC one of the leading shipping Companies in the Middle East
 15 years as a head of one of the youth and sport clubs in the PAY&S
 15 years as a Mathematics teacher in the Ministry of Education
Technicaland Admin Positions [Since June 1997]
 Vice President Information Technology. United Arab Shipping Company, SAG at
its Corporate Office in Kuwait
 Vice President Technical Infrastructure and Maintenance. United Arab Shipping
Company, SAG at its Corporate Office in Dubai
 Nominee Director in United Shipping Agency Kuwait a wholly owned ship agency
subsidiary of UASC
 Nominee Director in Middle East Container Repair Company MECRC – Dubai
based representing UASC
 Vice Chairman, UASC Services (India) Ltd - a wholly owned Chennai-based UASC
subsidiary set up offshoring of back office functions of UASC agencies worldwide as
well as certain identified office functions of UASC
 Member Information Technology Tender Committee - UASC
 Member Information Technology Council. UASC
 Manager in one of the Public Authority of Youth and Sports.
II SUMMARY OF ACHIEVEMENTS
 Over 30 years’ of experience in the Information Technology for shipping/logistics and
transportation business application systems. Recognized with 15+ years’ services in technical
and admin management and leadership experience:
o 3 years as Computer In charge for IT department managing all IT divisions
o 4 years as Application Manager managing the development/testing teams
o 9 years as Vice President of IT local and global departments, and
o 7 years as Vice President of Technical Infrastructure and Maintenance department for
the company Datacenters and its entire network offices globally
 Known to be
o Productive, initiative character and very well project planner with budget controller
and excellent DC HW and SW implementer.
o Teamwork leader player with high-level knowledge in vendor’s negotiations and
customer relation services.
o Genuine adviser for shipping/logistics and transportation systems requirements and
recommendations with high ability of handling deferent IT services, coaching and
technology business challenges with
o Excellent experience in Project Management, Business Intelligence, Change
Management, Risk Management, Documentation, Office Automation, SDLC, B2B, e-
Biz, Contracting and Migration.
 Responsibilities and Achievements
o Oversees and managed successfully the complete development processes for the
Trade Statistics system.
o Participating heavily in the created IT development team for:
 The internal developed Human Resource module,
 The Manifest and Container Control system and
 The internal developed Financial (AP/AR) module.
o Oversees and managed the complete development life cycle of Stock Control module
which controls processes related to:
 Stock Control,
 Inventory and Requisitioning,
 Issuing and Purchasing,
 Supply Order and invoicing systems.
o Managed a technical team for Re-Building company:
 Datacentre with all its facilities within Tear-3 level as per best practices.
 Entire network and all business applications in a successful complete.
o Oversees and Manage a Successful Implementation of the company:
 Financial GL system CODA in the existing Digital-VAX systems.
 Human Resource module for the company Head Office.
 Marine Management System – one of BIDM modules.
 Office Automation system with standardizing WS clients, hosting servers for all
company offices globally. With the implementation of MS as a centralized client
server system.
 Introducing new business communication bath trough Internet for the company Head
and Trade offices and the creation of the company global website.
 Leading IT and Business teams for the Y2K project with minimum spending’s and
maximum return on investment achieving Successful implementation of :
 Container Management System (TradeShip) as a replacement for non-Y2K
compliant EMS system.
 Commercial management system (VILDEN) for US-Cranford Trade Office
as a replacement for a non-compliance program.
 Office Electronic Mail System (Exchange) as a replacement of a costly non-
compliant system called Quick-Com
 Replacing the non-compliance HR system with new KDCC module.
 Reconfiguring company hardware, software and network systems to run
without issues,
 Supervise company fleet of “Ships and Containers” with their necessary IT
systems without having any single issue.
 Manage all implemented business applications/Programs to run without
technical and/or functional glitches
o Nominated to be one of the management members for MERCER consultancy project
for designing then implementing the overall agreed Information Technology strategy.
o Nominated by Executive Management to Lead and Follow-up BOD agreed Short,
Mid and long term IT projects plans and coordinate with each project sponsor and
project team and follow up the approved budget of the same.
o Since 2005 new role and responsibilities has been given to me as a VP-TIM with
technical focus on Datacenter Operation, Networks, HW/SW requirements, IT
policies and Security, Communication processes for Local and Wide area networks.
With the following responsibilities:
 Looking for opportunities and technologies to automate provided services to reach
customers satisfaction and Facilitating Management with necessary development to
build and increase productivity to reach trusted worthy computing environment.
 Provide and Assist employees, agents with excellent computing services for business
opportunities provided by UASC using state of the art technology to achieve its
goals.
 Ensure the utmost return of investments with short-term and long-term outcome
values to Customers for their commitment on continuing relationship with UASC.
 Focus participation in the implementation of TRUST commercial application system
and heavy participation on overseeing and managing successful implementation of:
 TRUST outsourced Datacenter in ATOS-Singapore and the.
 TRUST 41 Wide Area Network MPLS global nodes
 Implemented successfully the company WAN optimizer “UASC awarded to be the
winner of the application network project of the year 2010 for the implemented WAN
optimizer”.
 Managed the Successful Re-Implementation of UASC datacenter after relocating
same from ATOS-Origen in Singapore to Dubai.
III Duties/Responsibilities And Projects Undertaken:
1. Analyst Programmer
August 1983 to June 1987
United Arab Shipping Co.
P.O. Box 3636, Safat 13037, Kuwait
Provides system programming and systems support as a
member of the IT development team for the following:
 Assist in developing some functions of the:
o Internal Payroll and Personnel system
o Internal Financial module (AP/AR)
 Design and Develop the Sales and Marketing system
for (Kuwait Sails, Bahrain and Dubai offices)
2. Systems Analysts
June 1987 to August 1990
Provides systems analysis tasks and processes definitions
and continue programming with IT development team for the
following:
 Team Leader and program manager for a complete fleet
Stock control module called ROP - Replenishment Order
Processing System
3. Computer In charge
June 1991 to March 1994
UASC executive Management appoints me as a Head of the
computer department as Computer In-Charge after acting on
the following.
 Re-Build Kuwait datacenter with all necessary facilities
 Re-Arrange all required HW/SW maintenance and
support agreements and arrange all required
communication processes.
 Re-implement all UASC business applications as before
August 1990 and acted on all users acceptance testing for
all modules
 Assist MERCER and provide all technical inquiries
4. Applications Manager
March 1994 to September 1998
Appointed as an Application Manager and worked as part of
UASC Group IT in assisting and implementing UASC targets.
 Project member of implementing the company new
financial system to replace internal old financial module.
 Create UASC application hierarchy to cope with
executive growth plans and the new expected projects.
 Participate and follow up MERCER global systems
recommendations.
 Oversees and Manage the implementation of:
o New IBM–AS400’s environments as part of
BIDM project.
o New Global-One Frame Relay Communication
project between UASC and Trade Offices.
 Appointed as a Team Leader in BIDM phase-2 project
with extra responsibility to manage and implement the:
o Office Automation Project
o Fleet MMS application
o Marketing module UAT
5. Vice President Information Tech.
From September 1998 oT June 2005
Vice President Information Technology oversees and
managed the undermentioned objectives to achieve UASC
targets:
 Set down and execute policies and strategic plans in
connection with INFORMATION TECHNOLOGY usage in
UASC.
 Introduce, operate, maintain and control over IT
techniques, systems and equipment in UASC and ensure
the best utilization of the above that lead to the
achievement of UASC aims.
 Provide IT based systems to link and integrate the work
activities of UASC and consequently avail Management
Information Systems necessary for the decision making
support to the different Management levels.
 Supervise and monitor the IT related systems and
equipment in use in UASC.
 Supervise and oversees the implementation of UASC
decentralized Local Area Networks in UASC Trade
Offices. Introduced Internet for UASC offices.
 Implementing the office Automation project utilizing
Microsoft for the company offices and standardizing all
hosting servers, WS, Laptops and utilized software’s.
 Design and implement the technical part of the Y2K plan
for the company and introduced following tasks:
o Maintain, upgrade existing systems setup and
configurations without any HW or SW glitches
o Exchange server with its E-Mail system as a
replacement of GE-QickCom software.
o TradeShip programs as a replacement of GE-EMS
o Vilden System to replace non-Y2K compliant
module BIDM SW.
o KDCC-HR module as a replacement of the old HR
program
o Recompile then implement Marketing system for
Kuwait Sails, Dubai and Bahrain offices
 Implement the IT Disaster Recovery systems in Dubai
with required data synchronization between the two
locations
 Supervise and oversees the creation of UASC Business
continuity plan and the implantation of same during
2003.
 Assist in designing then supervise and oversees the
implementation of UASC/MERCER Short, Medium and
Long term strategic plans as defined by the consultants
and agreed by BOD and Executive Management.
 Plan, Design and implement new Datacenter in Kuwait
with all its required hardware, software and facilities
upon Executive management directions for moving IT-
DC from its location to another location within premises.
6. Vice President Information Technology
Technical Infrastructure and Maintenance
moTF June 2005 to April 2013
United Arab Shipping Co
P.O. Box 3636, Safat 13037, Kuwait
VP-TIM function has both technical and admin focus on
Datacenter Operation, Network processing, HW/SW
requirements, Security and Communication processes for
Local and Wide area networks. As well as deferent levels of
server’s equipment with strong focus on its operational
stability, robustness, scalability and security. In order to
achieve UASC targets and goals the following are some of
the projects undertaken:
 Set down and execute all UASC – IT operation,
networkingandsecurity policies. Also set down and
execute the ITIL technical training program for TIM
staff.
 Assist in Designing and managing the
Implementationof the centralizedUASC.NETproject
withitsactive directory which standardizes all UASC
offices domains, IP’s and email systems.
 EnsuresExecutive Managementdirections on acting
on the implementation of TRUST outsourced
Productions and DR Datacenters in Singapore with
ATOS-ORIGIN.
 Assistinthe developmentandmanagementof UASC
Wide AreaNetwork RFP preparation thenevaluation
then implementation TRUST and CODA systems.
With more than 41 connection around the world.
 Providingrequired TechnicalRecommendationto IT,
Users and Executive Management for the smooth
running of UASC business applications.
 Overseesthe scheduling maintenance and operation
shiftsaswell asthe networkprojects
 Managed the implementation of TRUST new
Production, Pre-Production and High Availability
environments in Dubai.
 Oversees the management of both Dubai and
Kuwait TIM teams who operate, maintain, support,
supervise, monitor and control TRSUT program and
ensure best utilization leads to achievement of the
defined goals.
 Deliveredhands-oncomputertrainingclassestothe
entire GCCtraineesatthe headoffice and
developedall UASCIT-formal Policies
IV Knowledge and Training Courses:
 Strong organization, negotiation and problem-solving expertise.
 Proficiency in handling simultaneous projects and meeting deadlines effectively.
 Strong technical expertise in enterprise systems architecture and security.
 Managed and Lead many IT shipping industry systems and inquiries definitions.
 Proven track record in leading development and implementation projects.
 Established leadership and management experience through leading teams of technical
developers and engineers.
 Proven ability to articulate deferent business levels and technical concepts to senior
level executives (CIO, CTO, Chief Architects)
 Standardizing deferent platform Deployments with HW/SW Systems and its core and
non-core business Applications Infrastructure Operations
 Implemented several datacenter’s processes with ITIL standards
 Enterprise Messaging and Collaboration with good Security Migration, some of
the certifications:
o January 2013 Hay Group CoachingWorkshop )‫المدربين‬ ‫ألعداد‬ ‫هاي‬ ‫(برنامج‬
o November 2010 Cost Effectiveness and Cost Efficiency.
o December 2009 Mind Building Program ()‫العقل‬ ‫بناء‬ ‫برنامج‬
o January 2009 StrategicPlanning )‫االستراتيجي‬ ‫(التخطيط‬
o January 2008 StrategicPlanning–(MiddlesexUniversityDubai) )‫االستراتيجي‬ ‫(التخطيط‬
o July 2006 Course ILT – IT Project Management Certificate at the managerial level
o November 2005 SolvingProblemsinCreativity Manner )‫االبداع‬ ‫بطريقة‬ ‫المشكالت‬ ‫(حل‬
o March 2005 Modern and effective Administrative Supervision skills
(‫اال‬ ‫االشراف‬ ‫مهارات‬‫الفعال‬ ‫و‬ ‫الحديث‬ ‫داري‬)
o April 2003 Hardware and Software Maintenance Program
o February 2001 Management of IT-Projects
o September 2000 Morale Motivation is the base for business success
‫المعنوي‬ ‫الحافز‬‫العمل‬ ‫نجاح‬ ‫اساس‬) )
o March 2000 Staff Productivity Skills ‫العاملين‬ ‫إنتاجية‬ ‫رفع‬ ‫مهارات‬) )
o June 1997 Effective Managerial communication (‫الفعاله‬ ‫االدارية‬ ‫)االتصاالت‬
o February 1997 Employee Performance Evaluation (‫العاملين‬ ‫أداء‬ ‫تقييم‬ )
o January 1997 Leadership Development and Administration
(‫المهارات‬ ‫تنمية‬‫القياد‬)‫االدارية‬ ‫و‬ ‫ية‬
o March 1996 Professional Training in PDM, LDL/400, Security and CL/400
o September 1996 Fleet management Series
o December 1994 Professional Programming (Hoskyns)
o November 1994 Requirements Specifications (Hoskyns)
o November 1994 Businesses System Design (Hoskyns)
o May 1992 System management course
o November 1986 AdvancedCertificate inShipping Studies (Norwegian Shipping)
 Participate and attend many IT- Technical and Managerial related Seminars,
Workshops, conferences with deferent vendors/providers dealing with facilities,
network, operation, cloud computing, security and troubleshooting activities.

Thamer CURRICULUM VITAE

  • 1.
    C U RR I C U L U M V I T A E I PERSONAL DETAILS: Name: Thamer Fawaz Hamad Al-Fawaz Date of Birth : 18 August, 1959 Nationality : Kuwait Civil Status : Married with 3 children Civil Id No : 259081800191 Passport Number : 0000000000 Date of Issue : 05 April, 2009 Place of Issue : State of Kuwait Kuwait Postal Address: Qurtuba, Block 4, Jadah 7, Villa 34 P.O. Box 1623, Post Code 73767 State of Kuwait Contact Phone Number: +965 25348727 (Home) +965 99709939 (Mobile) E-Mail Address: alfawaz314@gmail.com Qualificationand Experience: Bachelor of Computer Science, Kuwait University, with more than 33 years cumulative experience of which:  30 years in UASC one of the leading shipping Companies in the Middle East  15 years as a head of one of the youth and sport clubs in the PAY&S  15 years as a Mathematics teacher in the Ministry of Education Technicaland Admin Positions [Since June 1997]  Vice President Information Technology. United Arab Shipping Company, SAG at its Corporate Office in Kuwait  Vice President Technical Infrastructure and Maintenance. United Arab Shipping Company, SAG at its Corporate Office in Dubai  Nominee Director in United Shipping Agency Kuwait a wholly owned ship agency subsidiary of UASC  Nominee Director in Middle East Container Repair Company MECRC – Dubai based representing UASC
  • 2.
     Vice Chairman,UASC Services (India) Ltd - a wholly owned Chennai-based UASC subsidiary set up offshoring of back office functions of UASC agencies worldwide as well as certain identified office functions of UASC  Member Information Technology Tender Committee - UASC  Member Information Technology Council. UASC  Manager in one of the Public Authority of Youth and Sports. II SUMMARY OF ACHIEVEMENTS  Over 30 years’ of experience in the Information Technology for shipping/logistics and transportation business application systems. Recognized with 15+ years’ services in technical and admin management and leadership experience: o 3 years as Computer In charge for IT department managing all IT divisions o 4 years as Application Manager managing the development/testing teams o 9 years as Vice President of IT local and global departments, and o 7 years as Vice President of Technical Infrastructure and Maintenance department for the company Datacenters and its entire network offices globally  Known to be o Productive, initiative character and very well project planner with budget controller and excellent DC HW and SW implementer. o Teamwork leader player with high-level knowledge in vendor’s negotiations and customer relation services. o Genuine adviser for shipping/logistics and transportation systems requirements and recommendations with high ability of handling deferent IT services, coaching and technology business challenges with o Excellent experience in Project Management, Business Intelligence, Change Management, Risk Management, Documentation, Office Automation, SDLC, B2B, e- Biz, Contracting and Migration.  Responsibilities and Achievements o Oversees and managed successfully the complete development processes for the Trade Statistics system. o Participating heavily in the created IT development team for:  The internal developed Human Resource module,  The Manifest and Container Control system and  The internal developed Financial (AP/AR) module.
  • 3.
    o Oversees andmanaged the complete development life cycle of Stock Control module which controls processes related to:  Stock Control,  Inventory and Requisitioning,  Issuing and Purchasing,  Supply Order and invoicing systems. o Managed a technical team for Re-Building company:  Datacentre with all its facilities within Tear-3 level as per best practices.  Entire network and all business applications in a successful complete. o Oversees and Manage a Successful Implementation of the company:  Financial GL system CODA in the existing Digital-VAX systems.  Human Resource module for the company Head Office.  Marine Management System – one of BIDM modules.  Office Automation system with standardizing WS clients, hosting servers for all company offices globally. With the implementation of MS as a centralized client server system.  Introducing new business communication bath trough Internet for the company Head and Trade offices and the creation of the company global website.  Leading IT and Business teams for the Y2K project with minimum spending’s and maximum return on investment achieving Successful implementation of :  Container Management System (TradeShip) as a replacement for non-Y2K compliant EMS system.  Commercial management system (VILDEN) for US-Cranford Trade Office as a replacement for a non-compliance program.  Office Electronic Mail System (Exchange) as a replacement of a costly non- compliant system called Quick-Com  Replacing the non-compliance HR system with new KDCC module.  Reconfiguring company hardware, software and network systems to run without issues,  Supervise company fleet of “Ships and Containers” with their necessary IT systems without having any single issue.  Manage all implemented business applications/Programs to run without technical and/or functional glitches o Nominated to be one of the management members for MERCER consultancy project for designing then implementing the overall agreed Information Technology strategy. o Nominated by Executive Management to Lead and Follow-up BOD agreed Short, Mid and long term IT projects plans and coordinate with each project sponsor and project team and follow up the approved budget of the same.
  • 4.
    o Since 2005new role and responsibilities has been given to me as a VP-TIM with technical focus on Datacenter Operation, Networks, HW/SW requirements, IT policies and Security, Communication processes for Local and Wide area networks. With the following responsibilities:  Looking for opportunities and technologies to automate provided services to reach customers satisfaction and Facilitating Management with necessary development to build and increase productivity to reach trusted worthy computing environment.  Provide and Assist employees, agents with excellent computing services for business opportunities provided by UASC using state of the art technology to achieve its goals.  Ensure the utmost return of investments with short-term and long-term outcome values to Customers for their commitment on continuing relationship with UASC.  Focus participation in the implementation of TRUST commercial application system and heavy participation on overseeing and managing successful implementation of:  TRUST outsourced Datacenter in ATOS-Singapore and the.  TRUST 41 Wide Area Network MPLS global nodes  Implemented successfully the company WAN optimizer “UASC awarded to be the winner of the application network project of the year 2010 for the implemented WAN optimizer”.  Managed the Successful Re-Implementation of UASC datacenter after relocating same from ATOS-Origen in Singapore to Dubai. III Duties/Responsibilities And Projects Undertaken: 1. Analyst Programmer August 1983 to June 1987 United Arab Shipping Co. P.O. Box 3636, Safat 13037, Kuwait Provides system programming and systems support as a member of the IT development team for the following:  Assist in developing some functions of the: o Internal Payroll and Personnel system o Internal Financial module (AP/AR)  Design and Develop the Sales and Marketing system for (Kuwait Sails, Bahrain and Dubai offices) 2. Systems Analysts June 1987 to August 1990 Provides systems analysis tasks and processes definitions and continue programming with IT development team for the following:  Team Leader and program manager for a complete fleet Stock control module called ROP - Replenishment Order Processing System
  • 5.
    3. Computer Incharge June 1991 to March 1994 UASC executive Management appoints me as a Head of the computer department as Computer In-Charge after acting on the following.  Re-Build Kuwait datacenter with all necessary facilities  Re-Arrange all required HW/SW maintenance and support agreements and arrange all required communication processes.  Re-implement all UASC business applications as before August 1990 and acted on all users acceptance testing for all modules  Assist MERCER and provide all technical inquiries 4. Applications Manager March 1994 to September 1998 Appointed as an Application Manager and worked as part of UASC Group IT in assisting and implementing UASC targets.  Project member of implementing the company new financial system to replace internal old financial module.  Create UASC application hierarchy to cope with executive growth plans and the new expected projects.  Participate and follow up MERCER global systems recommendations.  Oversees and Manage the implementation of: o New IBM–AS400’s environments as part of BIDM project. o New Global-One Frame Relay Communication project between UASC and Trade Offices.  Appointed as a Team Leader in BIDM phase-2 project with extra responsibility to manage and implement the: o Office Automation Project o Fleet MMS application o Marketing module UAT 5. Vice President Information Tech. From September 1998 oT June 2005 Vice President Information Technology oversees and managed the undermentioned objectives to achieve UASC targets:  Set down and execute policies and strategic plans in connection with INFORMATION TECHNOLOGY usage in UASC.  Introduce, operate, maintain and control over IT techniques, systems and equipment in UASC and ensure the best utilization of the above that lead to the
  • 6.
    achievement of UASCaims.  Provide IT based systems to link and integrate the work activities of UASC and consequently avail Management Information Systems necessary for the decision making support to the different Management levels.  Supervise and monitor the IT related systems and equipment in use in UASC.  Supervise and oversees the implementation of UASC decentralized Local Area Networks in UASC Trade Offices. Introduced Internet for UASC offices.  Implementing the office Automation project utilizing Microsoft for the company offices and standardizing all hosting servers, WS, Laptops and utilized software’s.  Design and implement the technical part of the Y2K plan for the company and introduced following tasks: o Maintain, upgrade existing systems setup and configurations without any HW or SW glitches o Exchange server with its E-Mail system as a replacement of GE-QickCom software. o TradeShip programs as a replacement of GE-EMS o Vilden System to replace non-Y2K compliant module BIDM SW. o KDCC-HR module as a replacement of the old HR program o Recompile then implement Marketing system for Kuwait Sails, Dubai and Bahrain offices  Implement the IT Disaster Recovery systems in Dubai with required data synchronization between the two locations  Supervise and oversees the creation of UASC Business continuity plan and the implantation of same during 2003.  Assist in designing then supervise and oversees the implementation of UASC/MERCER Short, Medium and Long term strategic plans as defined by the consultants and agreed by BOD and Executive Management.  Plan, Design and implement new Datacenter in Kuwait with all its required hardware, software and facilities upon Executive management directions for moving IT- DC from its location to another location within premises.
  • 7.
    6. Vice PresidentInformation Technology Technical Infrastructure and Maintenance moTF June 2005 to April 2013 United Arab Shipping Co P.O. Box 3636, Safat 13037, Kuwait VP-TIM function has both technical and admin focus on Datacenter Operation, Network processing, HW/SW requirements, Security and Communication processes for Local and Wide area networks. As well as deferent levels of server’s equipment with strong focus on its operational stability, robustness, scalability and security. In order to achieve UASC targets and goals the following are some of the projects undertaken:  Set down and execute all UASC – IT operation, networkingandsecurity policies. Also set down and execute the ITIL technical training program for TIM staff.  Assist in Designing and managing the Implementationof the centralizedUASC.NETproject withitsactive directory which standardizes all UASC offices domains, IP’s and email systems.  EnsuresExecutive Managementdirections on acting on the implementation of TRUST outsourced Productions and DR Datacenters in Singapore with ATOS-ORIGIN.  Assistinthe developmentandmanagementof UASC Wide AreaNetwork RFP preparation thenevaluation then implementation TRUST and CODA systems. With more than 41 connection around the world.  Providingrequired TechnicalRecommendationto IT, Users and Executive Management for the smooth running of UASC business applications.  Overseesthe scheduling maintenance and operation shiftsaswell asthe networkprojects  Managed the implementation of TRUST new Production, Pre-Production and High Availability environments in Dubai.  Oversees the management of both Dubai and Kuwait TIM teams who operate, maintain, support, supervise, monitor and control TRSUT program and ensure best utilization leads to achievement of the defined goals.  Deliveredhands-oncomputertrainingclassestothe entire GCCtraineesatthe headoffice and developedall UASCIT-formal Policies
  • 8.
    IV Knowledge andTraining Courses:  Strong organization, negotiation and problem-solving expertise.  Proficiency in handling simultaneous projects and meeting deadlines effectively.  Strong technical expertise in enterprise systems architecture and security.  Managed and Lead many IT shipping industry systems and inquiries definitions.  Proven track record in leading development and implementation projects.  Established leadership and management experience through leading teams of technical developers and engineers.  Proven ability to articulate deferent business levels and technical concepts to senior level executives (CIO, CTO, Chief Architects)  Standardizing deferent platform Deployments with HW/SW Systems and its core and non-core business Applications Infrastructure Operations  Implemented several datacenter’s processes with ITIL standards  Enterprise Messaging and Collaboration with good Security Migration, some of the certifications: o January 2013 Hay Group CoachingWorkshop )‫المدربين‬ ‫ألعداد‬ ‫هاي‬ ‫(برنامج‬ o November 2010 Cost Effectiveness and Cost Efficiency. o December 2009 Mind Building Program ()‫العقل‬ ‫بناء‬ ‫برنامج‬ o January 2009 StrategicPlanning )‫االستراتيجي‬ ‫(التخطيط‬ o January 2008 StrategicPlanning–(MiddlesexUniversityDubai) )‫االستراتيجي‬ ‫(التخطيط‬ o July 2006 Course ILT – IT Project Management Certificate at the managerial level o November 2005 SolvingProblemsinCreativity Manner )‫االبداع‬ ‫بطريقة‬ ‫المشكالت‬ ‫(حل‬ o March 2005 Modern and effective Administrative Supervision skills (‫اال‬ ‫االشراف‬ ‫مهارات‬‫الفعال‬ ‫و‬ ‫الحديث‬ ‫داري‬) o April 2003 Hardware and Software Maintenance Program o February 2001 Management of IT-Projects o September 2000 Morale Motivation is the base for business success ‫المعنوي‬ ‫الحافز‬‫العمل‬ ‫نجاح‬ ‫اساس‬) ) o March 2000 Staff Productivity Skills ‫العاملين‬ ‫إنتاجية‬ ‫رفع‬ ‫مهارات‬) ) o June 1997 Effective Managerial communication (‫الفعاله‬ ‫االدارية‬ ‫)االتصاالت‬ o February 1997 Employee Performance Evaluation (‫العاملين‬ ‫أداء‬ ‫تقييم‬ ) o January 1997 Leadership Development and Administration (‫المهارات‬ ‫تنمية‬‫القياد‬)‫االدارية‬ ‫و‬ ‫ية‬ o March 1996 Professional Training in PDM, LDL/400, Security and CL/400 o September 1996 Fleet management Series o December 1994 Professional Programming (Hoskyns) o November 1994 Requirements Specifications (Hoskyns) o November 1994 Businesses System Design (Hoskyns) o May 1992 System management course o November 1986 AdvancedCertificate inShipping Studies (Norwegian Shipping)  Participate and attend many IT- Technical and Managerial related Seminars, Workshops, conferences with deferent vendors/providers dealing with facilities, network, operation, cloud computing, security and troubleshooting activities.