Presentation on 'ERP in the cloud for public sector' by James Norman, EMC UK, at the Local Digital Futures - Working as One: Platforms & Sharing event held on 4 March 2016 in London.

1. 1© Copyright 2015 EMC Corporation. All rights reserved.
ERP IN THE CLOUD FOR PUBLIC SECTOR
James Norman, Public Sector CIO, EMC UK

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Digital Transformation of Public Services
Research was conducted by Opinium Research online amongst 614 UK business
decision makers and 2,006 UK adults aged 18+ - July 2015

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Supply Utility Deliver Business Value
Infrastructure Applications
Server Deployment Service Delivery
A Shift In The Conversation for PS Cloud ICT
Public vs. Private Hybrid
Phase 1
On-Demand Utility
Phase 2
Digital Transformation
Project Strategic

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Enterprise
Cloud Native Business
Phase 2Phase 1
• Self-service
• Unmanaged
• Commodity utility
• Public, multi-tenancy
• Developers, SMBs
• Partial Security

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Phase 2
Enterprise
Cloud Native Business
Phase 1
• Mission-critical workloads
• Hybrid architectures
• Managed services
• Architectural resiliency
• Seamless, cohesive experience

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Phase 2
Enterprise
Cloud Native Business
Phase 1
Phase 2 Requirements
• Enterprise application automation
• Enterprise-class hyper scale
• Infrastructure management
• Application management
• Unified control plane
• Full security

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Systems Of Record
• IT driven
• Transaction oriented
• Back-office ERP systems
• Data centric
• Safe & secure
Systems Of Engagement
• End user driven
• Interaction-oriented
• Contacts and connections
• Digital (social / business, transactions)
• Collaboration
Systems Of Insight
• Analytics driven
• Big Data
• Business Intelligence
Built For The Enterprise
System Centric User Centric
Designed For Mission-Critical, I/O-Intensive Applications

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Lifecycle Automation for Enterprise Applications
xStream App Director
Schedule and orchestrate
application or operating system actions
Deploy landscapes, schedule
and perform complex operations
Select, parameterize and execute
offerings from a catalogue
Orchestrate interaction
with people via workflows

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Virtustream Enterprise Class IaaS
Powered by xStream
• Greater efficiency & automation
• Consumption-based pricing
Built for Mission-Critical Systems of Record
• Application performance SLAs
• Available application managed services
• Planning, migration and onboarding services
Flexible, hybrid deployments
• Virtual private or public architecture
• Federate with on-premises private clouds
& global footprint of xStream-powered service providers

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Virtustream & SAP
Deep SAP Expertise
• ~200 SAP clients running production SAP
• First Production SAP Customer in a Multi-tenant Cloud
• First Production SAP ECC Running on HANA in the Cloud
• Nearly 500 SAP HANA Instance Migrations to date
• Complete SAP Portfolio Coverage, Including ERP, CRM, Analytics,
Landscape Virtualization Manager (LVM), Virtual Appliance Factory
(VAF), HANA and Business One in the Cloud
Superior SAP Economics
• Faster in the Cloud (Up to 50%)
• Cheaper in the Cloud (Up to 65%)
• Elastic and Secure in xStream Cloud
• More Resilient in the Cloud
Enterprise Application Level Performance SLAs

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The Differentiator – Our Software
– Hybrid Cloud Solution
– Private, virtual private and public
– Single pane of glass
management
– Open published APIs
– Enterprise Grade Security
– Multi-tenant defense in depth
– Silicon based bios integrity
– Trusted community cloud
– Enterprise Risk Management
– Continuous event monitoring
– Continuous threat management
– Integrated regulatory reporting
– Application Assurance
– Sub-second application SLAs
– Best in class performance SLAs
– Implicit DR and backup services
– Cost Efficiency
– True consumption
pricing/chargeback
– Efficiency beyond virtualization
– Operational simplicity
– Enterprise Class Versatility
– Runs legacy applications as is
– Supports major hardware vendors
– Role based users and
subscriptions
Enterprise
Edition
Service Provider
Edition
Advisor Viewtrust

12. 12© Copyright 2015 EMC Corporation. All rights reserved.
In Closing
* Based on Virtustream IaaS
Optimization of a Secure Technology Footprint
- 20% to 60%+ TCO Savings
- Unparalleled Enterprise Security and Compliance
Service Level Guarantees*
- 99.999% Mission Critical
- 99.5% Test Dev
- Unique Application Performance Assurance
Utility Billing Model
- Charge for Actual Consumption of Resources (µVM)
- Efficiency beyond Typical Cloud ‘Allocation-Based’ models
Policy Based Orchestration*
- RTO: 2 hours
- RPO: 15 minutes

13. James.norman2@emc.com
@JamesTnorman

14. 14© Copyright 2015 EMC Corporation. All rights reserved.
Additional Slides

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Security & ComplianceDefense in Depth
Role based access control
Routers, switches, storage, and compute platforms securely configured and
audited
Separation of resources (network traffic, data storage)
Segregation into physical zones based on level of trust associated with
intended purpose
Employees security trained and tested annually
Secure system builds (OS, applications, databases and
related architecture)
Strong multi-factor authentication
Vulnerability scanning and associated patch management
Rigorous SDLC practices
Encryption of data at rest, in motion, and in use
Silicon level system integrity attestation using Intel TXT
Continuous system monitoring of machine system log data
Compliance monitoring and management of environment assetsSource: Gartner, Critical Capabilities for Public
Cloud
Infrastructure as a Service, August 2014.
Virtustream is the only
CSP in the world to be
rated 5/5 for Security &
Compliance
in the 2014 Gartner
Critical Capabilities Matrix.

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SAP Cloud Credentials
125+ Clients Running Production SAP
First Production SAP Customer in a Multi-tenant Cloud
First Production SAP ECC Running on HANA in the Cloud
Nearly 500 HANA Instance Migrations To-date
Member of SAP Cloud Technology Advisory Board
Member of SAP Cloud Benchmarking Group
Certified SAP Hosting Partner
Certified SAP Cloud Services Partner
Certified SAP HANA Enterprise Cloud Partner
Certified SAP BusinessOne On Demand Provider

17. 17© Copyright 2015 EMC Corporation. All rights reserved.
Forrester Wave: Hosted Private Cloud Solutions 2014
Virtustream was recognized as a leader in delivering unparalleled enterprise-class
cloud solutions with strong services supporting customer experience, top security
and monitoring capabilities, and an intuitive self-service portal.
– 2014 Inclusion Criteria:
– The vendors were evaluated against 25 criteria grouped into three high-level
buckets including Current Offering, Strategy and Roadmap, and Market
Presence.
– Cloud solution offering infrastructure services in a hosted facility
– Data center presence in at least two major geographic regions
– Manages no higher than the OS layer by default
– Compute dedicated to customers by default
– Virtustream’s strengths according to Forrester:
– Virtustream was the highest ranked vendor in the following categories: Self-
Service Access, Customer Experience, and Cost strategy
– Virtustream placed in the top 20% rankings for the following areas: Security &
Monitoring capabilities, Upfront Infrastructure options, and Planned
enhancements
– Virtustream was recognized for enhancements to our public cloud offering,
strong user permissions, and more granular reporting capabilities.
– "Virtustream presents a strong solution for customers looking to use a
dedicated cloud service that includes full cloud management capabilities
while supporting hybrid deployment of resources" to manage their risk while
complying with regulatory requirements.
Source: Forrester Wave:
Hosted Private Cloud Solutions IAAS 2014)

18. 18© Copyright 2015 EMC Corporation. All rights reserved.
Our Innovation – The µVMTM (“Micro-VM”)
– The “Kilowatt of the Cloud”
– Normalizes workloads to standardized unit
of measure based on resources needed for high
performance reliability:
- CPU - Memory
- Disk I/O - Network Throughput
– Enables application performance SLAs by way of
assuring and securing resource pools for workloads
– Our software provisions and manages resources based
upon consumption of µVMs. Its algorithms consider
capacity and predict demand
– Developed by statistically modeling 8 years of resource
measurements from millions of workloads across
thousands of VMs, including memory sharing,
deduplication, etc.
One µVM = 200MHz CPU, 768Mb Memory, 40 IOPs, 2Mb/s Bandwidth
VR
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Classification
Engine
Modeling
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Utility Model
Capacity
Snapshot
Advisor Platform Manual
Optimization
Engine
Recommendation
Client Type