This document discusses emotional intelligence and its importance to success. It describes emotional intelligence as having five key components: intrapersonal skills like self-awareness, interpersonal skills such as empathy, adaptability skills such as flexibility, stress management abilities, and a positive general mood. Each component contains multiple skills that can be strengthened over time with practice, allowing one to better manage emotions and relationships. Emotional intelligence is essential for navigating social situations and life decisions.

1. 1
Emotional Intelligence Key to Success
Dr. Mrs. Kiran Dammani
Principal
SGS B.Ed. College Indore
Dr. Manisha Indani
Assistant Professor
NMU Jalgaon
Dr. Manisha Indani Emotional
Intelligence 1

2. 2
Have you ever thought of why people of
average intelligence outperform people with
the highest levels of intelligence majority of
the time?
Dr. Manisha Indani Emotional
Intelligence 2

3. 3
 Emotional intelligence (EQ) is the capacity of
recognizing our own feelings and those of
others, for motivating ourselves, for
managing emotions in ourselves as well as
in our relationships
 EQ is critical to managing your behavior,
moving smoothly through social situations
and making critical choices in life
Dr. Manisha Indani Emotional
Intelligence 3

4. 4
Dr. Manisha Indani Emotional
Intelligence 4

5. 5
EQ is the pattern of how
people's biases in their
thinking leads them to
think one thing or
choice is better than
another,
as well as their clarity in
differentiating within
those biases to exercise
clear and sound
judgment.
Dr. Manisha Indani Emotional
Intelligence 5

6. 6
Dr. Manisha Indani Emotional
Intelligence 6

7. 7
Dr. Manisha Indani Emotional
Intelligence 7

8. 8
Dr. Manisha Indani Emotional
Intelligence 8

9. 9
Emotional IntelligenceEmotional Intelligence
FrameworkFramework
• The Intrapersonal
Realm
• The Interpersonal
Realm
• The Adaptability
Realm
• The Stress
Management Realm
• The General Mood Realm
Dr. Manisha Indani Emotional
Intelligence 9

10. 10
The IntrapersonalThe Intrapersonal
RealmRealm
Dr. Manisha Indani Emotional
Intelligence 10

11. 11
The Intrapersonal RealmThe Intrapersonal Realm concerns your
ability to know and manage yourself.
It embraces:
• Self Awareness
• Assertiveness
• Independence
• Self-Regard
• Self-Actualization
Dr. Manisha Indani Emotional
Intelligence 11

12. 12
Self AwarenessSelf Awareness
The ability to recognize how you're feeling and
why you're feeling that way and the impact your
behavior has on others
Dr. Manisha Indani Emotional
Intelligence 12

13. 13
Self AwarenessSelf Awareness –– Activity (GroupActivity (Group
Discussion):Discussion):
• Over the last week, what was the strongest
emotion you had experienced. Beside each
emotion, write down your accompanying body
language/gestures and thoughts.
• Also, write down how you became aware of that
feeling. That is, did you recognize the emotion as
it occurred, become aware of it through bodily
sensations, or become aware of it through
thoughts? Dr. Manisha Indani Emotional
Intelligence 13

14. 14
AssertivenessAssertiveness
The ability to clearly express
your thoughts and feelings,
stand your ground and
defend a position
Dr. Manisha Indani Emotional
Intelligence 14

15. 15
AssertivenessAssertiveness –– ActivityActivity
(Group Discussion):(Group Discussion):
• Over the last two weeks, write down instances
where you behaved assertively, passively and
aggressively, and list the self-talk that accompanied
each instance
• For situations where you behaved passively,
dispute and debate the self-talk that interfered with
your being assertive
• For situations where you behaved aggressively,
dispute and debate the self-talk that led you to such
behavior Dr. Manisha Indani Emotional
Intelligence 15

16. 16
IndependenceIndependence
The ability to be self-directed and self-
controlled in your thinking and actions and to
be free of emotional dependency. Independent
people are self-reliant in planning and making
important decisions.
Dr. Manisha Indani Emotional
Intelligence 16

17. 17
Self RegardSelf Regard
The ability to appreciate your perceived
positive aspects and possibilities as
well as to accept your negative aspects
and limitations and still feel good about
yourself.
Dr. Manisha Indani Emotional
Intelligence 17

18. 18
Self RegardSelf Regard -- Activity:Activity:
• How much do you like yourself?
• What are your greatest strengths? (for example,
loyalty, a sense of humor, good negotiating skills,
friendliness or honesty)
• What are your greatest weaknesses? (for example,
bad temper, procrastination or the inability to manage
money)
• What do you consider your single greatest strength?
Dr. Manisha Indani Emotional
Intelligence 18

19. 19
SelfSelf -- ActualizationActualization
The ability to realize your potential.
This component of emotional
intelligence is manifested by
becoming involved in pursuits that
lead to a meaningful, rich and full life.
Dr. Manisha Indani Emotional
Intelligence 19

20. 20
Self Actualization Activity:Self Actualization Activity:
• How many hours per week do you spend at work?
with family? with friends? alone?
• In which of these areas would you most like to
improve the quality of your time?
• What are your hobbies and interests?
• Which hobby would you like to pursue more actively?
Dr. Manisha Indani Emotional
Intelligence 20

21. 21
The InterThe Inter--PersonalPersonal
RealmRealm
Dr. Manisha Indani Emotional
Intelligence 21

22. 22
The InterThe Inter--personal Realmpersonal Realm concerns your
"people skills" — your ability to interact and get
along with others. It is composed of three scales.
• Empathy
• Social Responsibility
• Interpersonal Relationship
Dr. Manisha Indani Emotional
Intelligence 22

23. 23
EmpathyEmpathy
The ability to understand what others
might be feeling and thinking. It is the
ability to view the world through another
person's eyes.
Dr. Manisha Indani Emotional
Intelligence 23

24. 24
EmpathyEmpathy -- Activity: Get the Memo!Activity: Get the Memo!
Dr. Manisha Indani Emotional
Intelligence 24

25. 25
Social ResponsibilitySocial Responsibility
The ability to demonstrate that you are
a cooperative, contributing and
constructive member of your social
group.
Dr. Manisha Indani Emotional
Intelligence 25

26. 26
Social ResponsibilitySocial Responsibility
Assignment:Assignment:
• In your notebook, write down at least three
things you could do that would be appreciated
by people in need
• Now think of one thing you could do this week
that would help others
Dr. Manisha Indani Emotional
Intelligence 26

27. 27
Interpersonal RelationInterpersonal Relation
The ability to forge and maintain relationships that
are mutually beneficial and marked by give-and-
take and a sense of emotional closeness.
Dr. Manisha Indani Emotional
Intelligence 27

28. 28
The AdaptabilityThe Adaptability
RealmRealm
Dr. Manisha Indani Emotional
Intelligence 28

29. 29
The Adaptability RealmThe Adaptability Realm involves your
ability to be flexible and realistic, and to solve a
range of problems as they arise. Its three scales
are :
• Reality Testing
• Flexibility
• Problem Solving
Dr. Manisha Indani Emotional
Intelligence 29

30. 30
Reality TestingReality Testing
The ability to assess the correspondence
between what's experienced and what
objectively exists. It is the capacity to see
things objectively, the way they are, rather
than the way we wish or fear them to be.
Dr. Manisha Indani Emotional
Intelligence 30

31. 31
FlexibilityFlexibility
The ability to adjust your emotions,
thoughts and behavior to changing
situations and conditions. This
component of emotional intelligence
applies to your overall ability to adapt
to unfamiliar, unpredictable and
dynamic circumstances
Dr. Manisha Indani Emotional
Intelligence 31

32. 32
Problem SolvingProblem Solving
The ability to identify and define
problems as well as to generate and
implement potentially effective
solutions.
Dr. Manisha Indani Emotional
Intelligence 32

33. 33
The StressThe Stress
ManagementManagement
RealmRealmDr. Manisha Indani Emotional
Intelligence 33

34. 34
The Stress ManagementThe Stress Management
RealmRealm concerns your ability to
tolerate stress and control
impulses. Its two scales are :
• Stress Tolerance
• Impulse Control
Dr. Manisha Indani Emotional
Intelligence 34

35. 35
Stress Management Activity:Stress Management Activity:
Hot Buttons!Hot Buttons!
Dr. Manisha Indani Emotional
Intelligence 35

36. 36
Stress ToleranceStress Tolerance
The ability to withstand adverse events
and stressful situations without falling
apart by actively and positively coping
with stress.
Dr. Manisha Indani Emotional
Intelligence 36

37. 37
Stress ToleranceStress Tolerance
Stress tolerance includes having a repertoire of
suitable responses to stressful situations. It is
associated with the capacity to be relaxed and
composed and to calmly face difficulties without
getting carried away by strong emotions.
Dr. Manisha Indani Emotional
Intelligence 37

38. 38
Impulse ControlImpulse Control
The ability to resist or delay an impulse,
drive or temptation to act. Impulse control
entails a capacity for accepting your
aggressive impulses, being composed, and
controlling aggression, hostility and
irresponsible behavior.
Dr. Manisha Indani Emotional
Intelligence 38

39. 39
Impulse ControlImpulse Control
Assignment:Assignment:
• Over the next week, pay close attention to anger or
frustration as it begins to build, monitoring and
understanding your feelings and self-talk.
• Debate and dispute it at the time, if you can. In any
case, later in the day, summarize these incidents in
your notebook, and see whether your efforts
allowed you to get a better handle on your
emotions.
Dr. Manisha Indani Emotional
Intelligence 39

40. 40
The General MoodThe General Mood
RealmRealm
Dr. Manisha Indani Emotional
Intelligence 40

41. 41
The General Mood RealmThe General Mood Realm concerns your
outlook on life, your ability to enjoy yourself and
others and your overall feelings of contentment or
dissatisfaction. It has two dimensions.
• Happiness
• Optimism
Dr. Manisha Indani Emotional
Intelligence 41

42. 42
HappinessHappiness
The ability to feel satisfied with your life,
to enjoy yourself and others and to have
fun. Happiness combines self-
satisfaction, general contentment and the
ability to enjoy life.
Dr. Manisha Indani Emotional
Intelligence 42

43. 43
HappinessHappiness
Happiness is associated with a general feeling of
cheerfulness and enthusiasm. It is a by-product
and/or barometric indicator of your overall
degree of emotional intelligence and emotional
functioning.
Dr. Manisha Indani Emotional
Intelligence 43

44. 44
OptimismOptimism
The ability to look at the brighter side of life and
to maintain a positive attitude even in the face of
adversity. Optimism assumes a measure of hope
in one's approach to life
Dr. Manisha Indani Emotional
Intelligence 44

45. 45
 Yes, EQ can be increased with practice
 Your brain is hard-wired to give emotions the
upper hand
 The limbic system (the emotional brain)
reacts to events first before we have the
opportunity to engage the rational brain
 EQ requires effective communication between
the rational and emotional centers of the
brain
Dr. Manisha Indani Emotional
Intelligence 45

46. 46
 EQ Skill 1: Rapidly reduce stress
 EQ Skill 2: Emotional Awareness
 EQ Skill 3: Nonverbal Communication
 EQ Skill 4: Use humor and play to deal with
challenges
 EQ Skill 5: Resolve Conflict positively
Dr. Manisha Indani Emotional
Intelligence 46