The document discusses the need for a new era of interactive health that provides patients with 24/7 access to trusted physicians online through virtual practices. It notes that most patients currently lack same day access to doctors and want their doctors to know them better. An interactive health system would give patients instant access to answers from doctors on their smartphones and tablets through a personalized, gamified experience. This new model would combine the best aspects of trusted healthcare, personalization, immediacy and unlimited access.