Empowering Knowledge Sharing
Increase employee engagement with the people portal
Engage with none HR functions in the business
Increase quantity and quality of online content
Leverage our online difference with all employees
Learning & Development have all the
brains
Start Small
Pick the Project
Pick the Audience
Guest Care Standards
Standards Manuals
Employee Award Movies
How to Movies
Duty Manager Development
Surfacing
Knowledge
Operational Guides
ENCORE App
Twitter Feeds
Development Forums
MY OPs Learning Plan
Sharing
Knowledge
• Identify credible sponsors for the project early. You
don’t need to win over everyone at the same time!
• Don’t overlook the need for face to face
engagement when establishing online systems.
Launch in tranches and share success between
tranches
• Make any online system accessible to all
employees – PC, Tablet, Mobile, at home and at
work
• Spend time supporting and facilitating team
members to create and package content
• Use incentives. Tie in knowledge sharing to
successful L&D progress and rewards
ENCORE New Recruits & Management Induction
Successful integration of eight new hotels
900 employees in one month
Let’s keep talking
edward_gallier@jurysinns.com
@edwardgallier

Empowering Knowledge Sharing - Edd Gallier, Jurys Inn