Henrietta Palmer, Implementing new technology at TUI, Learning Pool Live 2018

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Learning Solutions Manager at TUI, Henrietta, takes a look at L&D at TUI and the world of artificial intelligence, sharing her thoughts on AI and chatbots.

Technology

Henrietta Palmer
Learning Solutions Manager
henrietta.palmer@tui.co.uk

3
Project Process – just ‘cause you can………….
Core
Content
E-learning
Test results

4
• 36% increase in sales in the first
two months training available
• 95% rated the design and
approach as good or very good
• 62% could identify a specific sale
based on knowledge gained
• 850 Voluntary completions in 4
months
Wildfire Works

7
What next?
We’re only just getting started...

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