Henrietta Palmer
Learning Solutions Manager
henrietta.palmer@tui.co.uk
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WildFire User Journey
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Project Process – just ‘cause you can………….
Core
Content
E-learning
Test results
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• 36% increase in sales in the first
two months training available
• 95% rated the design and
approach as good or very good
• 62% could identify a specific sale
based on knowledge gained
• 850 Voluntary completions in 4
months
Wildfire Works
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Introducing Otto
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Introducing Otto
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What next?
We’re only just getting started...

Henrietta Palmer, Implementing new technology at TUI, Learning Pool Live 2018