The document discusses leveraging employee social networks in organizations. It covers understanding teams and communities, challenges of virtual groups like knowledge harvesting and tribalism, and how tools can help but not solve all issues. Social networks can help connect people and address problems in communication, collaboration, and knowledge sharing. A business case for social networks includes workforce transformation, community-based processes, and innovation programs. Use cases illustrate potential applications in professional support, referrals, retiree programs, and process augmentation.

1. Connectivity Powers Talent: Leveraging Employee Social Networks Friday – 18 July, 2008 Mike Gotta Principal Analyst [email_address] www.burtongroup.com mikeg.typepad.com

23. Leveraging Employee Social Networks Using Wikis Within The Enterprise For Documentation, Project Specifications, Guidelines Deploying RSS Feeds As Part Of A World-Wide Shipping Management & Logistical Control System Leveraging Social Networking Tools To Improve Innovation Across Business Units Deploying A Tag & Social Bookmark System To Improve Community-Building And Global Knowledge Sharing Leveraging Social Networking Tools To Improve Speed To Market, Share Best Practices, & Drive Operational Efficiency Deploying A Unified Collaboration & Content Platform As A Strategic Productivity Lynchpin

24. Leveraging Employee Social Networks Re-energing KM Efforts By Extending Its Collaboration Platform With Blogs, Wikis, Social Bookmarking, Discussion Groups, And Personal/Team Spaces. Leveraging Employee, Alumni And Retiree Networks As Part Of Strategic Human Capital & Talent Management Efforts Leveraging RSS feeds to reduce information overload and enable workers to better monitor, track and be notified of changes to critical business information. Deploying RSS Feeds To Improve Employee Communication