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Community Management Communitech P2 P May25 2009

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Presentation from the inaugural Communitech Community Management and Communications Peer 2 Peer session, May 25th, 2009.

BusinessTechnology
1 of 20
Community Management & Communications Communitech P2P Sherry McMenemy & Melanie Baker
Hello ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Traditions - External ,[object Object]
Traditions don't work (anymore)... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Traditions - Internal     ,[object Object]
Why this hurts ,[object Object],[object Object],[object Object],[object Object]
Introduction of Community Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It's about relationships with customers ,[object Object],[object Object],[object Object],[object Object]
And relationships within the organisation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a community? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New tools, old habits?    ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What are the tools for? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
But what do I SAY? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a Community Manager? ,[object Object],[object Object],[object Object],[object Object]
A Community Manager is also...
What a Community Manager Does ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Administration ,[object Object],[object Object],[object Object]
The Community Management & Communications P2P ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Images used with thanks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Images used with thanks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Community Management Communitech P2 P May25 2009