Empathy is the ability to understand and relate to the thoughts and emotions of others. An empathetic leadership style can increase productivity, morale and loyalty by making employees feel like a team. To be empathetic, one must like people, enjoy helping others, and value individuals. Personal qualities of empathetic individuals include a strong work ethic, dependability, a positive attitude, adaptability, honesty, self-motivation to grow, and self-confidence. Empathy plays an important role in the workplace by helping one understand coworkers and the challenges ahead.

1. EMPATHY
(सहानुभूति)

3. EMPATHY
• Empathy is the ability to experience and relate
to the thoughts, emotions or experience of
others. Empathy is more than simple
sympathy, which is being able to understand
and support others with compassion or
sensitivity.
• An empathic leadership style can make
everyone feel like a team and increase
productivity, morale and loyalty.

4. We could all take a lesson from nurses
about being empathetic.

5. TO BE EMPATHETIC
• Like people.
• Enjoy working with and helping others.
• Value people as individuals.

6. PERSONAL QUALITIES
• A Strong Work Ethic.
• Dependability and Responsibility.
• Possessing a Positive Attitude.
• Adaptability.
• Honesty and Integrity.
• Self-Motivated.
• Motivated to Grow and Learn.
• Strong Self-Confidence.

7. The nature, role and benefits of
empathy.
1. Why does it matter for us to understand
the needs of others?
2. What behaviors distinguish someone as
empathetic?
3. What role does empathy play in the
workplace? Why does it matter?
4. So why aren’t we being more empathetic at
work?

8. 1. Why does it matter for us to
understand the needs of others?
• By understanding others we develop closer
relationships.

9. 2. What traits/behaviors distinguish
someone as empathetic?
• Empathy requires three things: listening,
openness and understanding.

10. 3. What role does empathy play in
the workplace? Why does it matter?
• When we understand our team, we have a
better idea of the challenges ahead of us.

11. 4. So why aren’t we being more
empathetic at work?
• Empathy takes work.

12. REFERENCES
• https://www.sbnonline.com/article/the-
importance-of-empathy-in-the-
workplace/#:~:text=Simply%20put%2C%20em
pathy%20is%20the,going%20by%20rules%20a
nd%20regulations.
• https://www.thebalancecareers.com/top-
work-values-employers-look-for-1986763

13. TAPAN KUMAR MAHATO
tapan.mahato@gmail.com