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Emotional Intelligence (EI) or
Emotional Quotient (EQ) is the
ability to identify and understand
your own emotions in positive
ways to relieve stress and
communicate effectively.
Emotional quotient consists of five
important dimensions
1. Knowing one’s emotions.
2. Controlling one’s emotions.
3. Recognizing emotions in others
(empathy).
4. Controlling emotions in others.
5. Improvement in emotional control.
1. Self-awareness
2. Self-Management
3. Social awareness
4. Social skills
SELF-AWARENESS
Recognize and understand own moods and
motivations.
Major elements are:
1.Confidence.
2.Sense of humor.
3.Impression.
SELF-MANAGEMENT
Able to manage your own emotions.
Major elements are:
1.Self control.
2.Trustworthiness.
3.Conscientiousness.
4.Adaptability.
SOCIAL AWARENESS
Capacity to understand others emotions.
Major elements are:
1.Perceptive.
2.Proactive.
SOCIAL SKILLS
Development of good interpersonal skills
and manage relationships properly.
Major elements are:
1.Communication.
2.Conflict management.
3.Influence and Leadership.
4.Collaboration and Cooperation.
Why is Emotional Quotient
Important?
Performance at work
 Physical health
Mental Well-Being
Conflict Resolution
Success
Leadership
How can lack of Emotional
Quotient affect career?
1. Insensitivity
2. Arrogance
3. Rigidity
4. Selfishness
TEST TO CHECK
YOUR EQ
My EQ strengths
Measure your effectiveness in each domain:-
 0-24 Area for enrichment:
requires attention and
development
 25-34 Effective functioning:
consider strengthening
 35-40 Enhanced skills:
use as leverage to develop weaker areas
Emotional Quotient

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Emotional Quotient

  • 1.
  • 2. Emotional Intelligence (EI) or Emotional Quotient (EQ) is the ability to identify and understand your own emotions in positive ways to relieve stress and communicate effectively.
  • 3. Emotional quotient consists of five important dimensions 1. Knowing one’s emotions. 2. Controlling one’s emotions. 3. Recognizing emotions in others (empathy). 4. Controlling emotions in others. 5. Improvement in emotional control.
  • 4. 1. Self-awareness 2. Self-Management 3. Social awareness 4. Social skills
  • 5. SELF-AWARENESS Recognize and understand own moods and motivations. Major elements are: 1.Confidence. 2.Sense of humor. 3.Impression.
  • 6. SELF-MANAGEMENT Able to manage your own emotions. Major elements are: 1.Self control. 2.Trustworthiness. 3.Conscientiousness. 4.Adaptability.
  • 7. SOCIAL AWARENESS Capacity to understand others emotions. Major elements are: 1.Perceptive. 2.Proactive.
  • 8. SOCIAL SKILLS Development of good interpersonal skills and manage relationships properly. Major elements are: 1.Communication. 2.Conflict management. 3.Influence and Leadership. 4.Collaboration and Cooperation.
  • 9.
  • 10. Why is Emotional Quotient Important? Performance at work  Physical health Mental Well-Being Conflict Resolution Success Leadership
  • 11. How can lack of Emotional Quotient affect career? 1. Insensitivity 2. Arrogance 3. Rigidity 4. Selfishness
  • 13. My EQ strengths Measure your effectiveness in each domain:-  0-24 Area for enrichment: requires attention and development  25-34 Effective functioning: consider strengthening  35-40 Enhanced skills: use as leverage to develop weaker areas