SlideShare a Scribd company logo
Emotional Intelligence
P. Subhashini, Ph.D.,
Associate Professor, OB and HR
How Do Emotions Matter?
The Power of Emotions
• Social Information
• Contagion Effect
• Influences Behavior
• Social Connection
• Broaden and Build
• Decision Making
• Organizational Culture
Emotional Intelligence is the
ability to recognize and
understand emotions in self
and others; and the ability to
use this awareness to manage
behavior and relationships.
Key Competencies
• Accurate Self-Assessment
• Emotional Awareness
• Self-Confidence
Developing Self Awareness
• Personal SWOT
• Feedback and Paired Sharing
• Feeling Journal
• Inner-Dialogues
• Know Your Emotional Red Flags
• Use Quiet Time
• Psychological Tests
Self Management
Key Competencies
• Emotional Control
• Transparency
• Adaptability
• Achievement Motivation
• Initiative
• Optimism
Managing Emotions
• Delay Gratification
• Identify the Triggers
• Manage Automatic Thoughts
• Relaxation Techniques
• Avoid Distorted Thinking
• Psychological Capital
Protective Factors
• Social Support
• Coping Skills
• Physical Health
• Sense of Purpose
• Self Esteem
• Healthy Thinking
Weak Moderate Strong
Social Awareness
Key Competencies
• Empathy
• Organizational Awareness
• Service
• Criticizing
• Downplaying
• Reasoning
• Labeling
• Distracting
• Using Should/Must
Developing Empathy
• Listen without interrupting
• Ask for the other person’s opinion on what to do
• Identity your own personal biases
• Be cognizant of non verbal communication
• Don’t multitask during conversations
• Ask the other person to further explain their position
• Acknowledge the other people’s perspective
• Engage in deep conversations
Relationship Management
Key Competencies
• Inspirational Leadership
• Influence
• Developing Others
• Change Catalyst
• Conflict Management
• Teamwork and Collaboration
Managing Relationships
• Meeting each others needs
• Losada line
• Building credibility and trust
• Co-creating relationship expectations
• Valuing diversity
• Using positive influence
• Handle conflicts
• Determining relationship outcomes
Thank You

More Related Content

What's hot

Understanding Personality Types For Productivity
Understanding Personality Types For ProductivityUnderstanding Personality Types For Productivity
Understanding Personality Types For Productivity
Tom Fox
 
Emotional Intelligence - Assessing and Developing Competencies
Emotional Intelligence - Assessing and Developing CompetenciesEmotional Intelligence - Assessing and Developing Competencies
Emotional Intelligence - Assessing and Developing Competencies
Charles Cotter, PhD
 
Life skills
Life skillsLife skills
WHO recommended Life Skills: Critical Thinking
WHO recommended Life Skills: Critical ThinkingWHO recommended Life Skills: Critical Thinking
WHO recommended Life Skills: Critical Thinking
Abhishek Ghosh PMP
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
International advisers
 
Emotional intelligence HRM PPT MBA
Emotional intelligence HRM PPT MBAEmotional intelligence HRM PPT MBA
Emotional intelligence HRM PPT MBA
Babasab Patil
 
Personality traits
Personality traitsPersonality traits
Personality traits
Chhitiz Shrestha
 
Ppt emotional i ntelligence
Ppt emotional i ntelligencePpt emotional i ntelligence
Ppt emotional i ntelligence
smritibhambra
 
Personality lecture
Personality lecturePersonality lecture
Personality lecture
Akshatra Pareek
 
concept of Personality & personality traits models
concept of Personality & personality traits modelsconcept of Personality & personality traits models
concept of Personality & personality traits models
kiran bedi
 
Personality Development
Personality DevelopmentPersonality Development
Personality Development
DURUPRASHANTHKUMAR
 
Lecture on personality
Lecture on personalityLecture on personality
Lecture on personality
msrani637
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
Charles Cotter, PhD
 
Personality Development
Personality DevelopmentPersonality Development
Personality Development
Aravinth Muruganandam
 
Personality Types
Personality  TypesPersonality  Types
Personality Types
shyamalashukla
 
Life Skills for Mental Health
Life Skills for Mental HealthLife Skills for Mental Health
Life Skills for Mental Health
Chella Pandian
 
Spiritual Principles for Developers
Spiritual Principles for DevelopersSpiritual Principles for Developers
Spiritual Principles for Developers
Danny Shisler
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
oyestontech
 
Personality development lecture compilation (97 2003)
Personality development lecture compilation (97 2003)Personality development lecture compilation (97 2003)
Personality development lecture compilation (97 2003)
Bean Malicse
 
Spiritual intelligence
Spiritual intelligenceSpiritual intelligence
Spiritual intelligence
Megha BHardwaj
 

What's hot (20)

Understanding Personality Types For Productivity
Understanding Personality Types For ProductivityUnderstanding Personality Types For Productivity
Understanding Personality Types For Productivity
 
Emotional Intelligence - Assessing and Developing Competencies
Emotional Intelligence - Assessing and Developing CompetenciesEmotional Intelligence - Assessing and Developing Competencies
Emotional Intelligence - Assessing and Developing Competencies
 
Life skills
Life skillsLife skills
Life skills
 
WHO recommended Life Skills: Critical Thinking
WHO recommended Life Skills: Critical ThinkingWHO recommended Life Skills: Critical Thinking
WHO recommended Life Skills: Critical Thinking
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intelligence HRM PPT MBA
Emotional intelligence HRM PPT MBAEmotional intelligence HRM PPT MBA
Emotional intelligence HRM PPT MBA
 
Personality traits
Personality traitsPersonality traits
Personality traits
 
Ppt emotional i ntelligence
Ppt emotional i ntelligencePpt emotional i ntelligence
Ppt emotional i ntelligence
 
Personality lecture
Personality lecturePersonality lecture
Personality lecture
 
concept of Personality & personality traits models
concept of Personality & personality traits modelsconcept of Personality & personality traits models
concept of Personality & personality traits models
 
Personality Development
Personality DevelopmentPersonality Development
Personality Development
 
Lecture on personality
Lecture on personalityLecture on personality
Lecture on personality
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Personality Development
Personality DevelopmentPersonality Development
Personality Development
 
Personality Types
Personality  TypesPersonality  Types
Personality Types
 
Life Skills for Mental Health
Life Skills for Mental HealthLife Skills for Mental Health
Life Skills for Mental Health
 
Spiritual Principles for Developers
Spiritual Principles for DevelopersSpiritual Principles for Developers
Spiritual Principles for Developers
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Personality development lecture compilation (97 2003)
Personality development lecture compilation (97 2003)Personality development lecture compilation (97 2003)
Personality development lecture compilation (97 2003)
 
Spiritual intelligence
Spiritual intelligenceSpiritual intelligence
Spiritual intelligence
 

Similar to Emotional intelligence: Why does it matter for Leadership?

Self Awareness and Emotional Intelligence
Self Awareness and Emotional IntelligenceSelf Awareness and Emotional Intelligence
Self Awareness and Emotional Intelligence
Engr Mansoor Ul Hassan Siddiqui
 
Emotional Intelligence, the future of working
Emotional Intelligence, the future of workingEmotional Intelligence, the future of working
Emotional Intelligence, the future of working
The Chazin Group LLC
 
"Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ...
"Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ..."Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ...
"Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ...
Innovation Roots
 
4 pillars of health coaching
4 pillars of health coaching4 pillars of health coaching
4 pillars of health coaching
HPCareer.Net / State of Wellness Inc.
 
The Four Pillars of Health Coaching
The Four Pillars of Health CoachingThe Four Pillars of Health Coaching
The Four Pillars of Health Coaching
HPCareer.Net / State of Wellness Inc.
 
Boost your Social and Emotional Intelligence!
Boost your Social and Emotional Intelligence!Boost your Social and Emotional Intelligence!
Boost your Social and Emotional Intelligence!
Wright
 
Module 2 Knowing Oneself.pptx
Module 2 Knowing Oneself.pptxModule 2 Knowing Oneself.pptx
Module 2 Knowing Oneself.pptx
Maricel Sanchez
 
Life skills presentation
Life skills presentationLife skills presentation
Life skills presentation
sati.menon67
 
Leveraging EQ on a Daily Basis
Leveraging EQ on a Daily BasisLeveraging EQ on a Daily Basis
Leveraging EQ on a Daily Basis
Rich Bracken
 
Understanding emotional intelligende
Understanding emotional intelligende Understanding emotional intelligende
Understanding emotional intelligende
Mohie Ismail
 
presentationonemotionalintelligence-130810001034-phpapp01 2.pdf
presentationonemotionalintelligence-130810001034-phpapp01 2.pdfpresentationonemotionalintelligence-130810001034-phpapp01 2.pdf
presentationonemotionalintelligence-130810001034-phpapp01 2.pdf
JalaManandhar1
 
Presentation on emotional intelligence
Presentation on emotional intelligencePresentation on emotional intelligence
Presentation on emotional intelligence
Rohit Kumar
 
Emotion management
Emotion managementEmotion management
Emotion management
Dr. Nidhi Srivastava
 
Emotional intelligence and Better Decision Making
Emotional intelligence and Better Decision MakingEmotional intelligence and Better Decision Making
Emotional intelligence and Better Decision Making
Mick Lavin, MBA
 
Emotional intelligence in the workplace
Emotional intelligence in the workplaceEmotional intelligence in the workplace
Emotional intelligence in the workplace
eph-hr
 
emotions moods
emotions moods emotions moods
emotions moods
Varun Kuhad
 
Emotional intelligence in project management
Emotional intelligence in project managementEmotional intelligence in project management
Emotional intelligence in project management
Rajiv Upadhyay
 
The importance of self awareness for young professionals
The importance of self awareness for young professionalsThe importance of self awareness for young professionals
The importance of self awareness for young professionals
KerryAnnMason2
 
EQ in the workplace
EQ in the workplaceEQ in the workplace
EQ in the workplace
Eunice Parcz
 
Self-awareness, the foundation of emotional intelligence.
Self-awareness, the foundation of emotional intelligence.Self-awareness, the foundation of emotional intelligence.
Self-awareness, the foundation of emotional intelligence.
Hussein Ismail
 

Similar to Emotional intelligence: Why does it matter for Leadership? (20)

Self Awareness and Emotional Intelligence
Self Awareness and Emotional IntelligenceSelf Awareness and Emotional Intelligence
Self Awareness and Emotional Intelligence
 
Emotional Intelligence, the future of working
Emotional Intelligence, the future of workingEmotional Intelligence, the future of working
Emotional Intelligence, the future of working
 
"Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ...
"Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ..."Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ...
"Scrum Masters and Emotional Intelligence" - by Hemant Gurav @ Scaling Agile ...
 
4 pillars of health coaching
4 pillars of health coaching4 pillars of health coaching
4 pillars of health coaching
 
The Four Pillars of Health Coaching
The Four Pillars of Health CoachingThe Four Pillars of Health Coaching
The Four Pillars of Health Coaching
 
Boost your Social and Emotional Intelligence!
Boost your Social and Emotional Intelligence!Boost your Social and Emotional Intelligence!
Boost your Social and Emotional Intelligence!
 
Module 2 Knowing Oneself.pptx
Module 2 Knowing Oneself.pptxModule 2 Knowing Oneself.pptx
Module 2 Knowing Oneself.pptx
 
Life skills presentation
Life skills presentationLife skills presentation
Life skills presentation
 
Leveraging EQ on a Daily Basis
Leveraging EQ on a Daily BasisLeveraging EQ on a Daily Basis
Leveraging EQ on a Daily Basis
 
Understanding emotional intelligende
Understanding emotional intelligende Understanding emotional intelligende
Understanding emotional intelligende
 
presentationonemotionalintelligence-130810001034-phpapp01 2.pdf
presentationonemotionalintelligence-130810001034-phpapp01 2.pdfpresentationonemotionalintelligence-130810001034-phpapp01 2.pdf
presentationonemotionalintelligence-130810001034-phpapp01 2.pdf
 
Presentation on emotional intelligence
Presentation on emotional intelligencePresentation on emotional intelligence
Presentation on emotional intelligence
 
Emotion management
Emotion managementEmotion management
Emotion management
 
Emotional intelligence and Better Decision Making
Emotional intelligence and Better Decision MakingEmotional intelligence and Better Decision Making
Emotional intelligence and Better Decision Making
 
Emotional intelligence in the workplace
Emotional intelligence in the workplaceEmotional intelligence in the workplace
Emotional intelligence in the workplace
 
emotions moods
emotions moods emotions moods
emotions moods
 
Emotional intelligence in project management
Emotional intelligence in project managementEmotional intelligence in project management
Emotional intelligence in project management
 
The importance of self awareness for young professionals
The importance of self awareness for young professionalsThe importance of self awareness for young professionals
The importance of self awareness for young professionals
 
EQ in the workplace
EQ in the workplaceEQ in the workplace
EQ in the workplace
 
Self-awareness, the foundation of emotional intelligence.
Self-awareness, the foundation of emotional intelligence.Self-awareness, the foundation of emotional intelligence.
Self-awareness, the foundation of emotional intelligence.
 

Recently uploaded

A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...
A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...
A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...
Samirsinh Parmar
 
Maximize Your Efficiency with This Comprehensive Project Management Platform ...
Maximize Your Efficiency with This Comprehensive Project Management Platform ...Maximize Your Efficiency with This Comprehensive Project Management Platform ...
Maximize Your Efficiency with This Comprehensive Project Management Platform ...
SOFTTECHHUB
 
All the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/BozenAll the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/Bozen
Alberto Brandolini
 
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...
LinghuaKong2
 
innovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptxinnovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptx
TulsiDhidhi1
 
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024
Neal Elbaum
 
9 Ways Managers Kill Morale (and What to Do Instead)
9 Ways Managers Kill Morale (and What to Do Instead)9 Ways Managers Kill Morale (and What to Do Instead)
9 Ways Managers Kill Morale (and What to Do Instead)
experienceprosarah
 
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...From Concept to reality : Implementing Lean Managements DMAIC Methodology for...
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...
Rokibul Hasan
 
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...
ssuserf63bd7
 
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Alexey Krivitsky
 

Recently uploaded (10)

A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...
A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...
A comprehensive-study-of-biparjoy-cyclone-disaster-management-in-gujarat-a-ca...
 
Maximize Your Efficiency with This Comprehensive Project Management Platform ...
Maximize Your Efficiency with This Comprehensive Project Management Platform ...Maximize Your Efficiency with This Comprehensive Project Management Platform ...
Maximize Your Efficiency with This Comprehensive Project Management Platform ...
 
All the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/BozenAll the Small Things - XP2024 Bolzano/Bozen
All the Small Things - XP2024 Bolzano/Bozen
 
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...
m249-saw PMI To familiarize the soldier with the M249 Squad Automatic Weapon ...
 
innovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptxinnovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptx
 
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024
Neal Elbaum Shares Top 5 Trends Shaping the Logistics Industry in 2024
 
9 Ways Managers Kill Morale (and What to Do Instead)
9 Ways Managers Kill Morale (and What to Do Instead)9 Ways Managers Kill Morale (and What to Do Instead)
9 Ways Managers Kill Morale (and What to Do Instead)
 
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...From Concept to reality : Implementing Lean Managements DMAIC Methodology for...
From Concept to reality : Implementing Lean Managements DMAIC Methodology for...
 
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...
Small Business Management An Entrepreneur’s Guidebook 8th edition by Byrd tes...
 
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...
 

Emotional intelligence: Why does it matter for Leadership?