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Practicing
Emotional
Intelligence in the
Workplace
Image Credits : pixabay.com
Sathish Vaidyanathan
LinkedIn: sathishvaidyanathan
Beyond natural intelligence, there’s a golden intelligence space
Intellectual Intelligence
(IQ)
Influencing
Social
Interaction
Curiosity
Creativity
Adaptability
Managing
Conflicts
Spirituality
etc.
Emotional
Intelligence
(EQ)
Emotional Intelligence is
the capacity to
recognize and manage
our own feelings
AND
to recognize and
respond effectively to
the feelings of others
The evolution of the concept can be attributed to several individuals like Wayne Payne, Keith
Beasley, Peter Salovey, John Mayer and Daniel Goleman.
Self Awareness Social Awareness
Relationship Management
Self Management
SELF SOCIAL
Knowing how I feel and why I feel that way.
(SELF-EMPATHY)
Ability to manage my actions, thoughts,
and feelings in flexible ways, and getting
motivated to get the desired results
Knowing how others feel and how to
respond to their feelings .
(EMPATHY)
Ability to manage my interactions by taking
my emotions, others’ emotions, and the
context.
I AM FEELING
“------------------------”
I SHOULD MANAGE THIS FEELING BY
“------------------------”
THE OTHER PERSON IS FEELING
“------------------------”
I SHOULD RESPOND TO THIS
SITUATION BY “------------------------”
RECOGNITION
(
Who
I
am
?
)
REGULATION
(
What
I
do
?
)
Practicing Emotional
Intelligence
• JOY
• TRUST
• FEAR
• SURPRISE
• SADNESS
• DISGUST
• ANGER
• ANTICIPATION
• ANXIETY
• etc
Some practical tips …
• Organizational Citizenship – Be a corporate citizen.
Embrace corporate values which naturally aid emotional
intelligence.
• Respect – for each other, regardless of role or seniority.
• Empathy - Listen to understand. Share context to
explain.
• Respond – Ensure that you respond but think how you
want to react or respond.
• New Normal - This is becoming more relevant in remote
working style.
References
Thank You for your Time

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Practicing Emotional Intelligence in the Workplace

  • 1. Practicing Emotional Intelligence in the Workplace Image Credits : pixabay.com Sathish Vaidyanathan LinkedIn: sathishvaidyanathan
  • 2. Beyond natural intelligence, there’s a golden intelligence space Intellectual Intelligence (IQ) Influencing Social Interaction Curiosity Creativity Adaptability Managing Conflicts Spirituality etc. Emotional Intelligence (EQ)
  • 3. Emotional Intelligence is the capacity to recognize and manage our own feelings AND to recognize and respond effectively to the feelings of others The evolution of the concept can be attributed to several individuals like Wayne Payne, Keith Beasley, Peter Salovey, John Mayer and Daniel Goleman.
  • 4. Self Awareness Social Awareness Relationship Management Self Management SELF SOCIAL Knowing how I feel and why I feel that way. (SELF-EMPATHY) Ability to manage my actions, thoughts, and feelings in flexible ways, and getting motivated to get the desired results Knowing how others feel and how to respond to their feelings . (EMPATHY) Ability to manage my interactions by taking my emotions, others’ emotions, and the context. I AM FEELING “------------------------” I SHOULD MANAGE THIS FEELING BY “------------------------” THE OTHER PERSON IS FEELING “------------------------” I SHOULD RESPOND TO THIS SITUATION BY “------------------------” RECOGNITION ( Who I am ? ) REGULATION ( What I do ? )
  • 6. • JOY • TRUST • FEAR • SURPRISE • SADNESS • DISGUST • ANGER • ANTICIPATION • ANXIETY • etc
  • 7. Some practical tips … • Organizational Citizenship – Be a corporate citizen. Embrace corporate values which naturally aid emotional intelligence. • Respect – for each other, regardless of role or seniority. • Empathy - Listen to understand. Share context to explain. • Respond – Ensure that you respond but think how you want to react or respond. • New Normal - This is becoming more relevant in remote working style.
  • 9. Thank You for your Time