Emotional Intelligence is described as the understanding of one's own feelings, appreciating the feelings of others and the management of these feelings in a way to enhance productive living and social interactions.

1. EMOTIONAL INTELLIGENCE
and LEADERSHIP
Sesan Odesanya
Signet Consulting
March, 2016.

2. You cannot teach a person
something he does not already
know: you can only bring what
he does not know to his
awareness
Galileo
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3. EI self-test interpretation
 12-19: work on your ability to exist in a team
as you are not a team worker. Work on your
emotions as well as learn to manage other
peoples’ emotions. Try to listen to others
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4. EI self-test interpretation
 20-27: people are reluctant to follow your
leadership as you are always defending your
turf, hence motivating others becomes a
challenge. Learn to let go, woo your
subordinates, not your boss
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5. EI self-test interpretation
 28-36: you enjoy your work and are ready to
consult with others working with you. When
people trust you, they will follow your lead
but they can only trust you if your principles
and position are confidently held
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6. Good Leadership and
Management
 Good leadership is not about whether things
go right or wrong, some things will go
wrong.
 Being a successful leader and manager is
about how well you handle your emotions,
understand the emotions of others, and find
a successful approach to solving the
problem.

7. Our Emotions
 We’re all human, hence we have emotions
 Happy
 Sad
 Angry
 Afraid
 Ashamed

8. Emotional Triggers and Range
 Depending on each of our personal histories
and experience there are a variety of trigger
points that cause an emotional reaction
within us.
 An understanding what triggers your
emotions can help you develop habits that
will improve your emotional intelligence.
 Our emotions can range from relatively mild
to extreme

9. Emotional Intelligence: what is
it?
Emotional Intelligence is our ability
to recognize and understand
emotions in ourselves and in others.

10. Understanding Emotions
 By improving our ability to recognize and
understand our emotions we can do a much
better job
 Managing our behavior
 Managing our social interactions
 Making personal decisions, and
 Getting better results

11. The Leadership Connection?
 We’ve all met …
◦ smart people whose ideas never seem to
come to fruition
◦ people with winning personalities that never
amount to much
◦ visionaries who aren’t able to bring their
vision to reality
 What seems to make the biggest difference
between success and failure is a person’s
EMOTIONAL INTELLIGENCE

12. Did you know
When compared with 33 other key skills like
time management, decision-making and
communications:
 EI accounts for 58% of performance in all job
types?
 90% of high job performers are also high in EI,
yet only 20% of low job performers are high in
Emotional Intelligence?
 People with high Emotional Intelligence make
more money?

13. Note that:
We are a mix of things:
 Intelligence/IQ: our ability to learn
 Personality: introvert, extrovert, detailed, optimistic,
pessimistic, etc
 Emotional Intelligence, EI: self awareness, self
management, social awareness, relationship
management, etc
Unlike IQ and Personality, EI can be improved upon
as it is a learning process through out life

14. Objective?
In order to improve our EI, we need
to have an understanding of what
aspects we are good at and which
areas need work
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15. Skills to EI
 Personal Competence
 Self awareness/understanding how you are really
feeling
 Self control/management of our emotions
 Social Competence
 Social awareness/situational analysis, what are others
feeling
 Relationship management/understanding your own
emotions and those of others to enable successful
interpersonal relationships
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16. Leadership and EI at Work
 SELF AWARENESS
Self aware managers and leaders…….
 Understand what they do well and areas they
need to work on
 Know what motivates and satisfies them
 Which people and situations trigger their
emotions
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17. Leadership and EI at Work
 SELF MANAGEMENT
Skilled self-managers know………
 When to act and when not to act
 How to stay flexible
 How to manage their reactions to people and
situations
 How to delay gratifications for more important
longer term goals
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18. Leadership and EI at Work
 SOCIAL AWARENESS
When you are a socially aware, you
become…..
 Able to accurately read the emotions of others
and are more empathetic
 More objective in analyzing situations
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19. Leadership and EI at Work
 RELATIONSHIP MANAGEMENT
Skilled relationship managers know how
to…..
 Channel their awareness of their own emotions and
those of others to create successful social
interactions
 Get value out of every situation, even when dealing
with people they don’t like!
 Effectively manage social interactions by avoiding
conflicts
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20. How to improve EI
 Test yourself to focus on one
area to improve first!
 Make one improvement at a
time
 Know what triggers your
emotions
 Don’t give in to moods
 Challenge your values and
actions regularly
 Seek feedback from people you
absolutely trust
 Under-react to situations
 Sleep over issues
 Smile more, take time off for
relaxation
 Create time to think
 Focus on what you can do, not
what you cannot do
 Stay focused
 Make every encounter a
learning one
 Embrace change
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Questions
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22. Thank you
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