The document discusses emotional intelligence (EQ) and its components. It defines EQ as the ability to perceive, control, evaluate, and express emotions. Researchers suggest there are four levels of social-awareness related to EQ: emotional perception, the ability to reason using emotions, the ability to understand emotions, and the ability to manage emotions. The five components of EQ are also outlined as self-awareness, self-regulation, social skills, empathy, and motivation. Each component is then further explained in one or two sentences.

1. Emotional Intelligence
Journey Within

2. Vs.
EQ IQ

3. M
01
g
02 i
03
S
04
V
05
Visual and spatial processing
Knowledge of the world
Fluid reasoning
Working memory and short-
term memory
Quantitative
reasoning
60%
Social abilities
IQ
Representative abilities

4. U
s
d
g
v
Identifying emotions
Evaluating how others
feel
Controlling one's own
emotions
Perceiving how others
feel
Using emotions to
facilitate social
communication
EQ
EQ is a measure of a person's level of emotional intelligence. This refers to a person's ability to perceive, control,
evaluate, and express emotions.
EQ is centered on abilities such as
99%
Social abilities

5. is
EQ Way of life

7. Managing
emotions
The ability to manage
emotions effectively is a
crucial part of emotional
intelligence and the
highest level. Regulating
emotions and responding
appropriately as well as
responding to the
emotions of others are all
important aspects of
emotional management.
Understanding
emotions
The emotions that we
perceive can carry a wide
variety of meanings. If
someone is expressing
angry emotions, the
observer must interpret the
cause of the person's anger
and what it could mean.
For example, if your boss is
acting angry, it might mean
that they are dissatisfied
with your work, or it could
be because they got a
speeding ticket on their
way to work that morning
or that they've been
fighting with their partner.
Reasoning
with
emotions
The next step involves
using emotions to
promote thinking and
cognitive activity.
Emotions help
prioritize what we pay
attention and react to;
we respond
emotionally to things
that garner our
attention.
Perceiving
emotions
The first step in
understanding emotions
is to perceive them
accurately. In many cases,
this might involve
understanding nonverbal
signals such as body
language and facial
expressions.
Level 01 r
Levels of Social-Awareness
Researchers suggest that there are four different levels of emotional intelligence
including emotional perception, the ability to reason using emotions, the ability to
understand emotions, and the ability to manage emotions.
Level 02 f
Level 03 g
Level 04 j

8. of
5 Components of Emotional Intelligence

9. Motivation
Empathy
Social Skills
Self-Regulation
Self-Awareness
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5
Components
of Emotional
Intelligence
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03
04
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10. 1. Self-
Awarenes
s
Recognize and
understand
your own
emotions
Self-awareness, or the
ability to recognize
and understand your
own emotions, is a
critical part of
emotional
intelligence. Beyond
just recognizing your
emotions, however, is
being aware of the
effect of your actions,
moods, and emotions
on other people.
E
Monitoring your
own emotions
To become self-aware,
you must be capable of
monitoring your own
emotions, recognizing
different emotional
reactions, and then
correctly identifying
each particular emotion.
Self-aware individuals
also recognize the
relationships between
the things they feel and
how they behave.
B
Recognizing their
own strengths
and limitations
These individuals are also
capable of recognizing
their own strengths and
limitations, are open to
new information and
experiences, and learn
from their interactions with
others. Goleman suggests
that people who possess
self-awareness have a
good sense of humor, are
confident in themselves
and their abilities, and are
aware of how other people
perceive them.
H

11. 2. Self-
Regulatio
n
Able to regulate
and manage your
emotions
In addition to being aware
of your own emotions and
the impact you have on
others; emotional
intelligence requires you
to be able to regulate and
manage your emotions.
This doesn't mean putting
emotions on lockdown
and hiding your true
feelings it simply means
waiting for the right time
and place to express them.
Self-regulation is all about
expressing your emotions
appropriately.
E
Flexible and
adapt well to
change
Those who are skilled in
self-regulation tend to
be flexible and adapt
well to change. They are
also good at managing
conflict and diffusing
tense or difficult
situations.
B
High in
conscientiousness
Goleman also suggests
that those with strong self-
regulation skills are high in
conscientiousness. They are
thoughtful about how they
influence others, and they
take responsibility for their
own actions.
H

12. 3. Social
Skills
Put this
information to
work in your daily
interactions
Being able to interact well
with others is another
important aspect of
emotional intelligence.
True emotional
understanding involves
more than just
understanding your own
emotions and those of
others. You also need to
be able to put this
information to work in
your daily interactions and
communications.
E

13. 4.
Empathy
Understand how
others are feeling
Empathy, or the ability to
understand how others
are feeling, is absolutely
critical to emotional
intelligence. But it involves
more than just being able
to recognize the
emotional states of others.
E
Your responses
to people based
on this
information
It also involves your
responses to people
based on this
information. When you
sense that someone is
feeling sad or hopeless,
how do you respond?
You might treat them
with extra care and
concern, or you might
make an effort to buoy
their spirits.
B
Understand the
power dynamics
that often
influence social
relationships
Being empathetic also
allows you to understand
the power dynamics that
often influence social
relationships, especially in
workplace settings. Those
competent in this area are
able to sense who
possesses power in
different relationships,
understand how these
forces influence feelings
and behaviors, and
accurately interpret
H

14. 5.
Motivatio
n
Motivated by
things beyond
external rewards
Intrinsic motivation also
plays a key role in
emotional intelligence.
People who are
emotionally intelligent are
motivated by things
beyond external rewards
like fame, money,
recognition, and acclaim.
E
Passion to fulfill
their own inner
needs and goals
Instead, they have a
passion to fulfill their
own inner needs and
goals. They seek internal
rewards, experience flow
from being totally in
tune with an activity,
and pursue peak
experiences.
B
Be action-
oriented
Those who are competent
in this area tend to be
action-oriented. They set
goals, have a high need for
achievement, and are
always looking for ways to
do better. They also tend
to be very committed and
are good at taking
initiative.
H

15. Social
Developing Intelligence

16. 1. Pay close attention to what (and who) is around you
Socially intelligent people are observant and pay attention to subtle social cues
from those around them.3 If you think that someone in your life has strong
people skills, watch how they interact with others.
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How to Develop
Social
Intelligence
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17. in
EQ work

18. In professional settings, managers benefit by
being able to build relationships and
connections with employees. Workers
benefit from being able to develop a strong
rapport with leaders and co-workers.
Important social skills include active
listening, verbal communication skills,
nonverbal communication skills, leadership,
and persuasiveness
EQ in
Work

19. Self-Awareness Recognize
Your Physical
Cues
Self-Awareness is the ability to
perceive your emotions at the
moment and understand your
tendencies across situations it is
good to understand yourself, the
good and the bad.
Ask yourself:
• What am I feeling? Why am I
feeling it?
• Reflect on your behaviors. Know
your triggers.
“Self-Awareness is not about
discovering deep dark secrets or
unconscious motivations but
developing a straightforward
honest understanding of what
makes you tick.”
Increased heart rate
Butterflies
Flushed skin
Tense muscles
Sweating
Voice rising, getting louder
“Don’t Get Emotionally
Hijacked”
Intrapersonal
Skills
EQ in Work

20. Social Awareness is the ability to recognize others’
emotions. Showing empathy enables you to have more
positive relationships and minimize unproductive conflict.
Ask yourself:
• Am I listening? Did I ask questions?
• Did I adjust my body language, facial expressions, tone
of voice to meet their needs?
EQ in Work
Interpersonal Skills

21. A Demonstrate Empathy
• Do: be understanding
without necessarily
agreeing
• Do: use words and
gestures to show you care
• Don’t: offer advice, judge,
tell them how to feel
d Assertive Communication
• Do: be understanding
without necessarily
agreeing
• Do: use words and gestures
to show you care
• Don’t: offer advice, judge,
tell them how to feel
a Connecting and Communicating
• Meet them where they are.
• Watch for nonverbal cues.
• Prepare them for negative
information.
EQ in work -
Interpersonal Skills
Timely Manner
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22. "Anyone can become angry
that is easy. But to be angry
with the right person, to the
right degree, at the right time,
for the right purpose, and in
the right way that is not easy."
h
Conflict Management
• Be aware of your emotions
while remaining composed.
• Be aware of others’
emotions.
• Communicate your needs
clearly and respectfully.
• Make your priority getting
your needs and the other
person’s needs met.
R
Have an Enjoyable
Day…
f
Emotionally Intelligent “Fighting”
• Leave unrelated issues out.
• Listen without getting defensive.
• Deal in reality.
• No “jabs!”
EQ in work -
Interpersonal Skills
Timely Manner
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0
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23. A
d
c
W
Reduced staff turnover
Decreased occupational stress
Increased personal well-being
Increased team
performance
Improved decision making
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Increased leadership
ability

24. Social
Ability
n
Menta
l
Ability
e b
EQ is a way of life
Researchers such as John Mayer and Peter Salovey as well as writers like Daniel
Goleman have helped shine a light on emotional intelligence, making it a hot
topic in areas ranging from business management to education.
IQ EQ
Equation of Success

25. THANK YOU
Wishing you
have
Enjoyed the
presentation