This document summarizes a presentation on emotional intelligence and leadership given at a Toastmasters training. It discusses how emotionally intelligent leaders can create positive environments that inspire others and help clubs and organizations thrive. In contrast, emotionally unintelligent leaders tend to create negative environments that undermine performance. Neurological research demonstrates how leaders' emotions and behaviors can spread to others through concepts like emotional contagion and social contagion. The presentation uses examples like clapping and club incentives to show how small actions can have multiplier effects. It also examines why Dr. Ignaz Sammelweis, who discovered the importance of handwashing in hospitals, was not celebrated as a hero due to possibly lacking emotional intelligence. The presentation encourages developing emotional intelligence to

1. Mid-Year Officers’ Training
January 24, 2015
Toastmasters Leadership Institute
Emotional Intelligence
Rex S. Arul, ACS, ALB
Area Governor, F63, District 44

2. Question…
Have you ever wondered…
 We all start our journeys with these manuals…
 14,000 clubs worldwide have the same educational program…
 But some clubs thrive, while some are challenged
Why? 2

3. 3
Story Time
This Hungarian Doctor – A Tragic Hero…
Dr. Ignaz Sammelweis
Pic credits: De Agostini Picture
Library/Getty Images

4.  Despite saving lots of women & their children
from childbed fever…
 Despite his talent, innovation, and work-ethic
 He’s banished and committed to a mental
asylum…
 And dies there tragically at age 47
4
Dr. Ignaz Sammelweis
We will revisit this towards the end…
Why was he not celebrated as a hero?

5. 5
Warm-up
Guess this guy’s emotion…
Pic credits: www.emotional-apps.com

6. 6
Warm-up
And this one…
Pic credits: www.emotional-apps.com

7. 7
Warm-up
Finally, this one…
Pic credits: www.emotional-apps.com

8. With whom, you’d love to
work always…
What made them so
special…
8
Reflection Time…
Think of Leaders…
From whom you’d want to
stay away always…
What made them so
repulsive…
Take a minute…

9. What made them great?
9
Discussion Time…
Let’s discuss (2 mins)…
What made them not so
great?
Leadership greatness is
common-sense!

10. 10
Leadership
Common-sense... but….
“Common-sense is not so common.”
-- Voltaire
“Common-sense is not common nature.”
-- Prof. Richard Boyatzis, (Case Western Reserve Univ.)

11. 11
Simple Fact Check
Think of a Presentation you attended…
Was there an endless stream of graphs,
numbers, and gobbledygook?
Or…
Was there a powerful story… a
narrative… a context amid those graphs,
numbers, and information?

12. 12
At Your Clubs…
What is your primary emphasis/identity?
Is it about nurturing relationships?
Is it about a purpose, experience, and
context?
Or is it all about attaining DCP Goals only?
Effective leaders emphasize on
relationships, purpose, and experience
to attain their organizational goals!

13. Building relationships
Moving, inspiring, and leading others
Priming good, positive feelings in
those that are lead
Creating Resonance – a reservoir of
positivity to thrive and excel
13
Leadership
Is Essentially All About…

14. 14
Toastmasters…
Our Motto
Where Leaders Are Made
Our Club Mission Statement
We provide a supportive and positive learning experience in
which members are empowered to develop communication
and leadership skills, resulting in greater self-confidence and
personal growth.

15.  Our own Club Mission Statement reinforces that…
 Clubs that drive positive reinforcement thrive
 Clubs that foster members’ self-confidence thrive
 Clubs that enable members’ personal-growth thrive
15
Primary Dimension of Leadership is..
Emotional
Welcome to Emotional Intelligence

16. Emotions about self and others
Realizing the power of emotions on
Individuals (Members and Officers)
Clubs and Organizations
Tap into emotions to inspire Resonant
Leadership with a strong purpose
Use EQ (Emotional Quotient) to promote
empowerment
16
What is Emotional Intelligence?
Being intelligent about emotions…

17. Resonant Leaders are
 Inspiring, empowering, and caring
 Create huge reservoirs of positivity and possibilities
 Least bothered about titles
 Emotionally Intelligent
 Effective in bringing out the best in others
17
Two Types of Leaders
Resonant and Dissonant Leaders

18. Dissonant Leaders are
 Toxic, bullying, and indifferent
 Create huge pockets of negativity and hostility
 More worried about the titles they hold
 Not Emotionally Intelligent
 Effective in bringing out the worst in others
18
Two Types of Leaders
Resonant and Dissonant Leaders (Contd)…

19.  Hope
 A vision or mission that propels us to action
 Compassion
 Trust and Care with Empathy
 Mindfulness
 Authentic, genuine and high on integrity and gravitas
 Playfulness
 Humorous and supportive of bolder initiatives
Emotionally Intelligent Leaders
19
Build Resonant Leadership by exuding…

20. EI is not “feel-goodism”
20
Emotional Intelligence
Is Neurologically Sound Science
 Leaders’ moods and actions have a direct
impact on those they lead
 Leaders’ emotions are contagious – “emotional
contagion”
 Leaders can trigger positive or negative effects
on those they lead at a “neurological” level

21. Our brains comprise billions of “neurons”
Mirror Neuron Networks
 These allow us to mimic actions of others!
Hemodynamic Sympathetic Networks
 These allow us to tune into others’ emotions!
We connect with each other at a neuron-level
Neurological Research
21
Our brains are wired to pick-up cues

22. Social Contagion (Behavioral Mimicry)
 Members follow their leaders’ examples
 When Leaders earn their Triple Crowns/DTMs…
 Members work towards their own Triple
Crowns/DTMs
 Absenteeism among leaders…
 Inevitably leads to absenteeism among members
Social Contagion
22
We subconsciously mimic others’ actions…

23. Have you wondered why?
 It is rooted in Social Contagion
 More members added, begets more members
 More CLs earned, begets more CLs
 More Triple Crowns, beget more Triple Crowns
Emotionally Intelligent Leaders leverage this
concept fully
Social Contagion and Club Incentives
23
District 44 Periodically Doles Out Incentives…

24. Got Ribbons?
There was a time…
 When none from my group was a Toastmaster
 Until these went on display…
Social Contagion: My Cube
About 10 from my group alone, joined TM! 24

25. Emotional Contagion
 Some people can make club-meetings euphoric
 Their presence or absence can make or maroon a
meeting
 Why?
 Power of emotions
 We “mimic” either the positive or negative emotions
in the room
Emotional Contagion
25
We pick-up on each other’s emotions (vibes)…

26. Have you wondered why?
 It is rooted in Emotional Contagion
 Clapping begets clapping – as simple as that!
 Clapping hands awakens us to our positivity
 Prepares us to start everything on a positive note,
including speech evaluations
Emotionally Intelligent Leaders leverage this
concept fully
Emotional Contagion and Clapping
26
We always clap our hands at Toastmasters…

27.  Sammelweis was tactless and multiplied enemies
 Sammelweis berated those who opposed him
 Doctors gave-up hand-washing
 Sammelweis grew irate, strange, and lost his job
 Died at the mental asylum by the same disease he helped prevent
 Sammelweis most probably lacked Emotional Intelligence
27
Dr. Ignaz Sammelweis…
Why was he not celebrated as a hero?

28. Emotional Intelligent Leadership
28
Opportunities galore at Toastmasters…
Got EQ?
Go! Unleash your potential!

29. Emotionally Intelligent Leadership
“Wherever there is a human-being,
there is an opportunity for kindness.”
-- Seneca
29
Recollect what World Champion Lance Miller
spoke earlier this morning…

30. My Personal Challenge To You
Visit a thriving club
Visit a struggling club
Jot your feelings on your next ~10 meetings
(at Toastmasters, Work, Community…)
You will see everything we discussed here
Challenge me, if you do not…
• Rex.Arul@outlook.com, @RexArul, +RexArul
• +1-678-460-6620
Thank you! 30

31. Additional Resources…
It is when I told our Lt. Gov. Education and Training Lana McFarlane, about this
course that I took, she requested me to share those ideas at this TLI.
Credits: All the neurological studies cited as well as the ideas I had extrapolated
to apply them to our Toastmasters Clubs’ ecosystem are based on the
inspiration and lessons I had learned in this course. If interested, please check it
out at Coursera (https://www.coursera.org/course/lead-ei)
Long before I took the course (see right), I always used to read these books
extensively. My ideas and notions were influenced to a major extent by these
three reference books that I read and practice regularly.
Daniel Goleman and Prof. Richard Boyatzis are leading experts in the arena of
Emotional Intelligence.
Credits
31