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Lead with
Emotional Intelligence
Presented by:
Jeff Ruby
STRONGERGROW
Lead with Emotional Intelligence
3RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW Emotions & The
Furious Pace of Change
Learners today will change their jobs
10 - 14 times
...before their 38th birthday.
2012 poll by the Center for Public Leadership at Harvard University
4RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW
70% of Americans blame leadership crisis as
a factor in the national economic decline.
2012 poll by the Center for Public Leadership at Harvard University
Emotions & The
Furious Pace of Change
5RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW
Companies with high leadership qualities are
six times more likely to be among the top 20
financial performers of all organizations.
http://switchandshift.com/6-leadership-development-trends-for- 2015 - DDI Report
Emotions & The
Furious Pace of Change
6RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW
2015 presented the decline of the
“heroic leader” and the
rise of the “collective leader.”
http://switchandshift.com/6-leadership-development-trends-for- 2015
Emotions & The
Furious Pace of Change
7RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
8RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW
Disrespectful
Spoiled
Selfish
Tech Savvy
Lazy
Entitled
The General Consensus
of this Generation
9RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW The Reality
of this Generation
Environmentally
Conscious
Highly
Mobile
Thinks Like
Entreprenuers
Values
Relationship
over Money
Faced Paced
Obsessed with
Information
10RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW
Humans can, and at times need to, eliminate
emotions from their decision-making.
True or False
Emotions & The
Furious Pace of Change
11RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW
Humans can, and at times need to, eliminate
emotions from their decision-making.
False
Emotions & The
Furious Pace of Change
12RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW Humans & Emotion
Humans can, and at times need
to, manage their emotions
while making critical decisions.
True
13RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW Leaders & Emotion
Humans can, and at times need
to, manage their emotions
while making critical decisions.
Leaders
<
TrueEven more…
14RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW Leaders & Emotion
Sensory
Thalamus
Amygdala
Short Route
Emotional Stimulus Emotional Response
Higher Cortex is disabled when emotions are at a
high level (fear, anger, excitement, love, frustration)
Sensory Cortex
15RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
Long Route
STRONGER
GROW
Sensory Cortex
Sensory
Thalamus
Emotional Stimulus Logical Response
Amygdala
• Rational areas are up in the cortex
• Emotional zone is close to spinal cord
Leaders & Emotion
16RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
Perseverance
LowHigh
Laggards Loners Leaders
Emotional Intelligence
Maturity
Collaborative
win/win
or walk away
Defensive
win/lose
or lose/win
Dutiful
win
Circle of Trust
STRONGER
GROW Lead with
Emotional Intelligence
17RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
Avoid State Approach State
Threatened by success of others Finds inspiration in the success of others
Demotivated by obstacles Looks at big picture and seeks solutions
Ignores useful feedback Learns from coaching
Criticizes others Coaches others
Gives up easily Perseveres in the face of adversity
STRONGER
GROW Lead with
Emotional Intelligence
18RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW 5 Competencies of
Emotional Intelligence
Learn them as skills…
Personal Awareness -Recognize your influence on others.
Integrity -Let your intention match actions.
Internal Motivation -Do the right thing for the right reasons.
Empathy -Understand & respond to others' emotions.
Social Skills -Build positive relationships.
19RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW The Avoid State
WRECK
TRAFFIC
COMMUNITY
BADNEWS
WORK
FINANCE
FIGHTING
Raised Blood Sugar Level to Provide Energy
Pupils Dilated
Heart Rate Increases
Release of Epinephrine into
Blood Stream
Muscle Tension
Increased Blood Flow
Narrowing ofArteries
Increase in Adrenaline and
Cortisol (Stress Hormone)
Increased Blood Pressure
Cold,Sweaty Palms
Shakiness
Activity Ulcer Formation
20RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
ACTIVITY
STRONGER
GROW The Approach State
FAMILY
LOVE
VACATION
LAUGHTER
ACCOMPLISHMENT More Creative
Decreased HeartRate
Stability
Relaxed Muscles
Higher Use of EQ
Improved Immune Function
Decreased Blood Pressure
Relaxation
Improved Digestion
21RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
Influence
STRONGER
GROW The Avoid State
Decreases Your Influence
Remaining in the
Avoid State
creates
Negative
Energy
&
decreases
your influence.
Situation
22RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
Influence
STRONGER
GROW
Remaining in the
Approach State
creates
Positive
Energy
&
increases
your influence.
Situation
The Approach State
Increases Your Influence
23RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW 5 Competencies of
Emotional Intelligence
Live them as leadership principles…
Build positive relationships. -Social Skills
Understand & respond to others' emotions. -Empathy
Do the right thing for the right reasons. -Internal Motivation
Let your intention match actions. -Integrity
Recognize your influence on others. -Personal Awareness
24RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097
RedRockLeadership.com | training@redrockleadership.com
© RedRock Leadership, Inc.
STRONGER
GROW
Lead with
Emotion Intelligence
Improve
Coaching Skills
Improve Time
Management
Skills
Enrich
Interpersonal
Relationships
Reduce
Employee
Turnover
Expand
Leadership
Ability
Enhance
Negotiation Skills
2012 poll by the Center for Public Leadership at Harvard University
Benefits of Leading with
Emotional Intelligence
STRONGERGROW
RedRock Leadership looks forward to helping your team
Grow Stronger.

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Lead with Emotional Intelligence

  • 3. 3RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Emotions & The Furious Pace of Change Learners today will change their jobs 10 - 14 times ...before their 38th birthday. 2012 poll by the Center for Public Leadership at Harvard University
  • 4. 4RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW 70% of Americans blame leadership crisis as a factor in the national economic decline. 2012 poll by the Center for Public Leadership at Harvard University Emotions & The Furious Pace of Change
  • 5. 5RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Companies with high leadership qualities are six times more likely to be among the top 20 financial performers of all organizations. http://switchandshift.com/6-leadership-development-trends-for- 2015 - DDI Report Emotions & The Furious Pace of Change
  • 6. 6RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW 2015 presented the decline of the “heroic leader” and the rise of the “collective leader.” http://switchandshift.com/6-leadership-development-trends-for- 2015 Emotions & The Furious Pace of Change
  • 7. 7RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc.
  • 8. 8RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Disrespectful Spoiled Selfish Tech Savvy Lazy Entitled The General Consensus of this Generation
  • 9. 9RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW The Reality of this Generation Environmentally Conscious Highly Mobile Thinks Like Entreprenuers Values Relationship over Money Faced Paced Obsessed with Information
  • 10. 10RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Humans can, and at times need to, eliminate emotions from their decision-making. True or False Emotions & The Furious Pace of Change
  • 11. 11RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Humans can, and at times need to, eliminate emotions from their decision-making. False Emotions & The Furious Pace of Change
  • 12. 12RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Humans & Emotion Humans can, and at times need to, manage their emotions while making critical decisions. True
  • 13. 13RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Leaders & Emotion Humans can, and at times need to, manage their emotions while making critical decisions. Leaders < TrueEven more…
  • 14. 14RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Leaders & Emotion Sensory Thalamus Amygdala Short Route Emotional Stimulus Emotional Response Higher Cortex is disabled when emotions are at a high level (fear, anger, excitement, love, frustration) Sensory Cortex
  • 15. 15RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. Long Route STRONGER GROW Sensory Cortex Sensory Thalamus Emotional Stimulus Logical Response Amygdala • Rational areas are up in the cortex • Emotional zone is close to spinal cord Leaders & Emotion
  • 16. 16RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. Perseverance LowHigh Laggards Loners Leaders Emotional Intelligence Maturity Collaborative win/win or walk away Defensive win/lose or lose/win Dutiful win Circle of Trust STRONGER GROW Lead with Emotional Intelligence
  • 17. 17RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. Avoid State Approach State Threatened by success of others Finds inspiration in the success of others Demotivated by obstacles Looks at big picture and seeks solutions Ignores useful feedback Learns from coaching Criticizes others Coaches others Gives up easily Perseveres in the face of adversity STRONGER GROW Lead with Emotional Intelligence
  • 18. 18RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW 5 Competencies of Emotional Intelligence Learn them as skills… Personal Awareness -Recognize your influence on others. Integrity -Let your intention match actions. Internal Motivation -Do the right thing for the right reasons. Empathy -Understand & respond to others' emotions. Social Skills -Build positive relationships.
  • 19. 19RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW The Avoid State WRECK TRAFFIC COMMUNITY BADNEWS WORK FINANCE FIGHTING Raised Blood Sugar Level to Provide Energy Pupils Dilated Heart Rate Increases Release of Epinephrine into Blood Stream Muscle Tension Increased Blood Flow Narrowing ofArteries Increase in Adrenaline and Cortisol (Stress Hormone) Increased Blood Pressure Cold,Sweaty Palms Shakiness Activity Ulcer Formation
  • 20. 20RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. ACTIVITY STRONGER GROW The Approach State FAMILY LOVE VACATION LAUGHTER ACCOMPLISHMENT More Creative Decreased HeartRate Stability Relaxed Muscles Higher Use of EQ Improved Immune Function Decreased Blood Pressure Relaxation Improved Digestion
  • 21. 21RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. Influence STRONGER GROW The Avoid State Decreases Your Influence Remaining in the Avoid State creates Negative Energy & decreases your influence. Situation
  • 22. 22RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. Influence STRONGER GROW Remaining in the Approach State creates Positive Energy & increases your influence. Situation The Approach State Increases Your Influence
  • 23. 23RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW 5 Competencies of Emotional Intelligence Live them as leadership principles… Build positive relationships. -Social Skills Understand & respond to others' emotions. -Empathy Do the right thing for the right reasons. -Internal Motivation Let your intention match actions. -Integrity Recognize your influence on others. -Personal Awareness
  • 24. 24RedRock Leadership, Tampa Training Center, Tampa, FL, 33614 | (813) 885 5097 RedRockLeadership.com | training@redrockleadership.com © RedRock Leadership, Inc. STRONGER GROW Lead with Emotion Intelligence Improve Coaching Skills Improve Time Management Skills Enrich Interpersonal Relationships Reduce Employee Turnover Expand Leadership Ability Enhance Negotiation Skills 2012 poll by the Center for Public Leadership at Harvard University Benefits of Leading with Emotional Intelligence
  • 25. STRONGERGROW RedRock Leadership looks forward to helping your team Grow Stronger.