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Emergency Planning
Event Planning | Week 13
Learning outcomes
By the end of the session, you will be able to:
 Explain why emergency plans are important to event organisers
 Describe different types of emergencies and how these can be
planned for
 Discuss how different agencies can work together to manage
emergencies
 Safety Advisory Groups
 Local Authority
 Local Police force
 Fire Service
 Local NHS Trust
 Local transport authority
 Have no enforcement powers, BUT are a key
stakeholder in ensuring cooperation
Responsibilities of the
event organiser
 Identify and assess threats and
hazards to the event
 To reduce, mitigate and plan for
consequences of identified
threats and hazards, to the
event
 Be prepared for the initial
response to an emergency
 Ensure staff are appropriately
trained to respond to an
emergency
Source: Event Industry Forum (2015). The Purple Guide. Chapter 4. Available from:
www.thepurpleguide.co.uk (Accessed: 09/12/2019).
The cycle of integrated safety management
Example
hazards
Source: Event Industry Forum (2015).
The Purple Guide. Chapter 4.
Available from:
www.thepurpleguide.co.uk (Accessed:
09/12/2019).
 Fire or gas leak
 Terrorism threat.
Structural failures, such as the collapse of the stage
 Serious crowd-related incidents, such as disorder or crushing
 severe weather conditions, especially high winds and high
temperatures
 flooding
 equipment failures
 communication system failures
 data breeches
 loss of services or utilities failure
 loss of control point/event control
 loss of key staff or disruption to key performances
 disruption to traffic/transport arrangements
 Supply chain failures (Human resources; critical supplies)
Emergency Plans
 Should be closely linked to the event
risk assessment
 Plans should be proportionate to the
level of risk presented to the event
 Will principally cover the emergency
response, however should also consider
on-going incident management and
business continuity
 Not helpful to anyone if completed in
isolation or not communicated
 May have a separate event medical plan
Contents of a planning folder
Source: Bladen, C. Kennell, J. Abson, E. Wilde, N. (2018). Events Management: An introduction, 2nd edition, Abingdon: Routledge, pp.103.
Proactive vs reactive measures
Proactive measures
 Things you can do BEFORE an
incident occurs
 Will usually focus on reducing the
likelihood that something will
happen
 These will be included in the risk
assessment as control measures
Reactive measures
 What you will do AFTER an incident
occurs to respond to it
 Will usually focus on reducing the
severity or impact of the occurrence
 This is the emergency plan!
Crowd management vs crowd control
Crowd Management
 Part of the normal event planning
process
 Considers how people will be
directed
 Takes into account audience profile
 Considers numbers and flow rates
Crowd Control
 A reactive measure that considers
the response to unexpected
occurrences with crowds
 Needs to consider potential crowd
dynamics
 Density
 Character
 Appropriate training of staff is
essential
Further guidance can be found at: Health and Safety Executive (2019). Managing crowds safely. Available from:
Source: Event Industry Forum
(2015). The Purple Guide.
Chapter 4. Available from:
www.thepurpleguide.co.uk
(Accessed: 09/12/2019).
Possible emergency procedures include:
 raising the alarm
 informing the public
 initial emergency response
 summoning the emergency services
 show stop procedures
 crowd control, including evacuation/invacuation where necessary
 evacuation/invacuation of disabled people
 Dynamic Lockdown
 traffic management, including emergency vehicles
 incident control
 liaison with emergency services
 providing first aid and medical assistance
 Preservation of evidence
 The rapid, safe and orderly movement of people in or out of a venue
 Considering different plans for different phases
 During arrival
 During event
 During egress
 High risk of making a situation worse or creates new problem
 Other options include partial evacuations and dynamic lock-downs
 Need to consider support for attendees with additional needs, e.g. disabled
guests
 The rapid and controlled halt to a performance to prevent further risk to the
audience or to initiate an evacuation/invacuation
 A very significant decision that will often be occurring in a highly stressful,
confusing time
 Be really clear WHO is permitted to make the decision, and consider how they
will be identified
 Remember that they might be instructed people they have not met before
 Define HOW the decision will be made and communicated
 Also need to consider how to re-start after a show stop
Command and control
 Important at all times, but heightened importance during emergencies
 Most statutory services operate a three-tiered system around operational,
tactical and strategic command
 Often referred to as “Gold”, “Silver” and “Bronze”
 Allows for the rapid identification of key individuals and accountabilities
 Usually co-located with key organisations represented as part of a join control
room and/or Event Liaison Team (ELT)
 The MOST important factor in ensuring an effective response
 Needs to be carefully controlled – people react differently in emergency
situations
 Consider using codes to reduce panic caused by overheard messages
 “Inspector Sands” / “Code Red or Code Black” / “Disney” etc.
 Emergency response needs to be drilled to mitigate the impact of confusion
during emergencies – training is key
 Organised, clear processes as part of emergency response procedures e.g.
“M/ETHANE”
Source: JESIP (2016). Joint Doctrine:
The interoperability framework, 2nd
edition, Hertfordshire: JESIP.
Major Incidents
Source: UK Government (2013).
Lexicon of UK civil protection
terminology, v2.1.1, Available at:
https://www.gov.uk/government/public
ations/emergency-responder-
interoperability-lexicon (Accessed:
09/12/2019)
 Defined as “event or situation requiring a
response under one or more of the
emergency services’ major incident plans”
 Will be declared by any one of the statutory
services, and can be limited to just one
service
 Triggers a defined response plan, and is
part of a hierarchy of incident types
 Beware of “creeping crises”
 Joint Emergency Services Interoperability Programme
 Developed following reviews of major national
emergencies and disasters
 Established to address:
 Challenges with initial command, control and coordination
activities on arrival at scene
 A requirement for common joint operational and command
procedures
 Role of others, especially specialist resources and the reasons for
their deployment, not well understood between services
 Challenges in the identification of those in charge at the scene
leading to delays in planning response activity
 Misunderstandings when sharing incident information and
differing risk thresholds not understood
Sources: JESIP (2016). Joint Doctrine: The interoperability framework, 2nd edition, Hertfordshire: JESIP.
Sources: JESIP (2016). Joint Doctrine: The interoperability framework, 2nd edition, Hertfordshire: JESIP.
Sources: JESIP (2016). Joint Doctrine: The interoperability framework, 2nd edition, Hertfordshire: JESIP.
Any questions?

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Emergency planning for events

  • 2. Learning outcomes By the end of the session, you will be able to:  Explain why emergency plans are important to event organisers  Describe different types of emergencies and how these can be planned for  Discuss how different agencies can work together to manage emergencies
  • 3.  Safety Advisory Groups  Local Authority  Local Police force  Fire Service  Local NHS Trust  Local transport authority  Have no enforcement powers, BUT are a key stakeholder in ensuring cooperation
  • 4. Responsibilities of the event organiser  Identify and assess threats and hazards to the event  To reduce, mitigate and plan for consequences of identified threats and hazards, to the event  Be prepared for the initial response to an emergency  Ensure staff are appropriately trained to respond to an emergency Source: Event Industry Forum (2015). The Purple Guide. Chapter 4. Available from: www.thepurpleguide.co.uk (Accessed: 09/12/2019). The cycle of integrated safety management
  • 5. Example hazards Source: Event Industry Forum (2015). The Purple Guide. Chapter 4. Available from: www.thepurpleguide.co.uk (Accessed: 09/12/2019).  Fire or gas leak  Terrorism threat. Structural failures, such as the collapse of the stage  Serious crowd-related incidents, such as disorder or crushing  severe weather conditions, especially high winds and high temperatures  flooding  equipment failures  communication system failures  data breeches  loss of services or utilities failure  loss of control point/event control  loss of key staff or disruption to key performances  disruption to traffic/transport arrangements  Supply chain failures (Human resources; critical supplies)
  • 6. Emergency Plans  Should be closely linked to the event risk assessment  Plans should be proportionate to the level of risk presented to the event  Will principally cover the emergency response, however should also consider on-going incident management and business continuity  Not helpful to anyone if completed in isolation or not communicated  May have a separate event medical plan Contents of a planning folder Source: Bladen, C. Kennell, J. Abson, E. Wilde, N. (2018). Events Management: An introduction, 2nd edition, Abingdon: Routledge, pp.103.
  • 7. Proactive vs reactive measures Proactive measures  Things you can do BEFORE an incident occurs  Will usually focus on reducing the likelihood that something will happen  These will be included in the risk assessment as control measures Reactive measures  What you will do AFTER an incident occurs to respond to it  Will usually focus on reducing the severity or impact of the occurrence  This is the emergency plan!
  • 8. Crowd management vs crowd control Crowd Management  Part of the normal event planning process  Considers how people will be directed  Takes into account audience profile  Considers numbers and flow rates Crowd Control  A reactive measure that considers the response to unexpected occurrences with crowds  Needs to consider potential crowd dynamics  Density  Character  Appropriate training of staff is essential Further guidance can be found at: Health and Safety Executive (2019). Managing crowds safely. Available from:
  • 9. Source: Event Industry Forum (2015). The Purple Guide. Chapter 4. Available from: www.thepurpleguide.co.uk (Accessed: 09/12/2019). Possible emergency procedures include:  raising the alarm  informing the public  initial emergency response  summoning the emergency services  show stop procedures  crowd control, including evacuation/invacuation where necessary  evacuation/invacuation of disabled people  Dynamic Lockdown  traffic management, including emergency vehicles  incident control  liaison with emergency services  providing first aid and medical assistance  Preservation of evidence
  • 10.  The rapid, safe and orderly movement of people in or out of a venue  Considering different plans for different phases  During arrival  During event  During egress  High risk of making a situation worse or creates new problem  Other options include partial evacuations and dynamic lock-downs  Need to consider support for attendees with additional needs, e.g. disabled guests
  • 11.  The rapid and controlled halt to a performance to prevent further risk to the audience or to initiate an evacuation/invacuation  A very significant decision that will often be occurring in a highly stressful, confusing time  Be really clear WHO is permitted to make the decision, and consider how they will be identified  Remember that they might be instructed people they have not met before  Define HOW the decision will be made and communicated  Also need to consider how to re-start after a show stop
  • 12. Command and control  Important at all times, but heightened importance during emergencies  Most statutory services operate a three-tiered system around operational, tactical and strategic command  Often referred to as “Gold”, “Silver” and “Bronze”  Allows for the rapid identification of key individuals and accountabilities  Usually co-located with key organisations represented as part of a join control room and/or Event Liaison Team (ELT)
  • 13.  The MOST important factor in ensuring an effective response  Needs to be carefully controlled – people react differently in emergency situations  Consider using codes to reduce panic caused by overheard messages  “Inspector Sands” / “Code Red or Code Black” / “Disney” etc.  Emergency response needs to be drilled to mitigate the impact of confusion during emergencies – training is key  Organised, clear processes as part of emergency response procedures e.g. “M/ETHANE”
  • 14. Source: JESIP (2016). Joint Doctrine: The interoperability framework, 2nd edition, Hertfordshire: JESIP.
  • 15. Major Incidents Source: UK Government (2013). Lexicon of UK civil protection terminology, v2.1.1, Available at: https://www.gov.uk/government/public ations/emergency-responder- interoperability-lexicon (Accessed: 09/12/2019)  Defined as “event or situation requiring a response under one or more of the emergency services’ major incident plans”  Will be declared by any one of the statutory services, and can be limited to just one service  Triggers a defined response plan, and is part of a hierarchy of incident types  Beware of “creeping crises”
  • 16.  Joint Emergency Services Interoperability Programme  Developed following reviews of major national emergencies and disasters  Established to address:  Challenges with initial command, control and coordination activities on arrival at scene  A requirement for common joint operational and command procedures  Role of others, especially specialist resources and the reasons for their deployment, not well understood between services  Challenges in the identification of those in charge at the scene leading to delays in planning response activity  Misunderstandings when sharing incident information and differing risk thresholds not understood Sources: JESIP (2016). Joint Doctrine: The interoperability framework, 2nd edition, Hertfordshire: JESIP.
  • 17. Sources: JESIP (2016). Joint Doctrine: The interoperability framework, 2nd edition, Hertfordshire: JESIP.
  • 18. Sources: JESIP (2016). Joint Doctrine: The interoperability framework, 2nd edition, Hertfordshire: JESIP.

Editor's Notes

  1. Police will usually take a much more active role in the planning stages, but will often adopt a more back seat role on the event day (unless needed). In the event of a major incident, if present, the Fire Service (usually) have primacy, followed by Ambulance and Police. Fire Service will secure the scene and implement cordons, Ambulance will treat and triage patients, Police will direct members of the public. Will adopt a joint command structure, under the JESIP (Joint Emergency Services Interoperability Programme) protocols.
  2. ‘999’ liaison role means they will usually make contact with their local control, who will re-direct any ‘999’ calls, so they can arrange a local ‘internal’ response, rather than bringing in responders from outside the footprint (or will at least make the determination whether additional resources are necessary). Always need to be invited – will usually attend. I’ve found ambulance services pretty good – Fire Service seem to come along when they fancy it!
  3. Police will usually take a much more active role in the planning stages, but will often adopt a more back seat role on the event day (unless needed). In the event of a major incident, if present, the Fire Service (usually) have primacy, followed by Ambulance and Police. Fire Service will secure the scene and implement cordons, Ambulance will treat and triage patients, Police will direct members of the public. Will adopt a joint command structure, under the JESIP (Joint Emergency Services Interoperability Programme) protocols.