The Event Manager is responsible for planning, coordinating, and evaluating events through information gathering, concept development, planning, coordinating, and evaluation. They go by various titles like Event Coordinator, Meeting Planner, or Special Event Director. Key responsibilities include meeting with clients to determine event objectives and requirements, developing programs, budgets, and services, coordinating with committees and suppliers, and ensuring events conform to plans. Successful Event Managers require knowledge of event planning processes, customer service principles, and marketing/business management, as well as skills in communication, critical thinking, coordination, judgment, creativity, and problem analysis.

1. The Event Manager and Its
Duties and Responsibilities

2. The Event Manager is the
one tasked with making
such events happen through
a process that includes
information gathering,
concept development,
planning, coordinating, and
evaluation.

3. There are various title for the same
job:
• Catering Manager
• Conference Manager
• Director of Events
• Event Coordinator
• Conference Planner
• Conference Planning
Manager
• Conference Services
Manager
• Convention Services
Manager
• Director of
Conference Services
• Event Producer
• Meeting Planner
• Meeting Professional
• Special Event
Director
• Special Planner

4. Job Description (Meeting and
Convention Planner)
• Meet clients to determine objectives and
requirements for the planned event.
• Plan and develop programs, itineraries, budgets,
and services according to the client
requirements.
• Coordinate with the organizing committee and
sponsors to plan scope and format of events, to
establish and monitor budgets, or to review
administrative procedures and event progress.

5. • Draft specifications and select suppliers for
event requirements such as venue,
accommodation, transportation, facilities and
equipment, catering, signage, display, printing,
event security, entertainment, and other special
needs.
• Monitor event activities to ensure conformity to
plan, compliance with venue regulations and
local laws, and resolution of any problems that
may arise.
• Check event bills for accuracy, approve
payments.

6. Job Qualification
1. Knowledge
• Process in planning, staging and evaluating an
event; including knowledge of the technical aspects
of show production
• Principles and processes for providing customer
services; including customer needs assessment,
meeting quality standards for services, and
evaluation of customer satisfaction
• Administrative and clerical procedures and system
such as word processing, managing files and
records, transcription, designing forms, and other
office procedures.

7. • Marketing strategy and tactics,
product demonstration, sales
techniques, sales control systems.
• Business and management principles
involved in strategic planning,
resource allocation, human resources
management, leadership techniques,
production methods, and
coordination of people and resources.

8. 2. Skills:
• Proficiency (oral and written) in the language
spoken by the client, target participants and
local suppliers; including knowledge of the rules
of grammar, active listening, and effective
speaking
• Use of critical thinking to identify the strength
and weaknesses of alternative solutions,
conclusions or approaches to problem.
• Coordination-being able to adjust one’s actions
in relation to another actions

9. • Being aware of others ‘ reactions and
understanding why they react as they do
• Use of judgment and sensible decision-
making even for complex problems
• Active looking for ways to help and be of
service to people
• Time management
• Assessing performance with a view
towards corrective actions.

10. 3. Abilities:
• Creativity and originality, or ability to come up
with fresh or clever ideas about a given topic or
situation, or to develop creative ways to solve
problem; also includes the ability to generate a
stream of ideas about a topic or situation
• Potential problem analysis and contingency
planning, or the ability to tell when something is
wrong or is likely to go wrong, and how this may
be prevented and/or corrected.