Elements of starting an
                          by Chris Kenney
  Ecommerce Website
Who am I?

• Chris Kenney


  • CEO/President


  • Musician


• 583 sites on the Internet when
  I built my first site


• My duties:


  • SEO & SEM Strategist
Determine your level of Ecommerce
Determine your level of Ecommerce

• Brochure Website
Determine your level of Ecommerce

• Brochure Website


  • Does not have credit card processing
Determine your level of Ecommerce

• Brochure Website


  • Does not have credit card processing


• Commerce Website
Determine your level of Ecommerce

• Brochure Website


  • Does not have credit card processing


• Commerce Website


  • Separate Inventory
Determine your level of Ecommerce

• Brochure Website


  • Does not have credit card processing


• Commerce Website


  • Separate Inventory


• Website Integrated with existing process
Determine your level of Ecommerce

• Brochure Website


  • Does not have credit card processing


• Commerce Website


  • Separate Inventory


• Website Integrated with existing process


  • syncs with accounting/inventory management
Brochure Website
Brochure Website
Commerce Website
Commerce Website
Commerce integrated with existing process
Commerce integrated with existing process
Choose Shopping Cart Type
Choose Shopping Cart Type

• SaaS
  • Software as a service
Choose Shopping Cart Type

• SaaS
  • Software as a service
• Open Source

  • Free for all to license
Choose Shopping Cart Type

• SaaS
  • Software as a service
• Open Source

  • Free for all to license
• Licensed
  • Software that is licensed
Choose Shopping Cart Type

• SaaS
  • Software as a service
• Open Source

  • Free for all to license
• Licensed
  • Software that is licensed
• Enterprise / Custom
  • Turn Key solution that integrates with accounting and inventory
Software as a Service (SaaS)
Software as a Service (SaaS)
Open Source Software
Open Source Software
Licensed Software
Licensed Software
Enterprise / Custom
Enterprise / Custom
Identifying your Target Audience
Identifying your Target Audience

• Customer Segment - Broad or Niche
Designing to Engage
Designing to Engage
Designing to Engage
Designing to Engage
Designing to Engage
Designing to Engage
Designing to Engage
Shipping
Shipping

• Carriers
   • UPS
   • USPS

   • Fedex
Shipping

• Carriers
   • UPS
   • USPS

   • Fedex
• Pricing Models
   • Flat Fee
   • Based on Weight
   • Based on Price
Shipping

• Carriers
   • UPS
   • USPS

   • Fedex
• Pricing Models
   • Flat Fee
   • Based on Weight
   • Based on Price
• Local Pick Up
Payments
Payments

• Merchant Payment Gateway
Payments

• Merchant Payment Gateway


• eCheck
Payments

• Merchant Payment Gateway


• eCheck


• Purchase Order
Payments

• Merchant Payment Gateway


• eCheck


• Purchase Order


• C.O.D.
Merchant Payment Gateway
Policies
Policies

• Return Policy
Policies

• Return Policy


• Shipping Policy
Policies

• Return Policy


• Shipping Policy


• Privacy Policy
Collecting Tax
Collecting Tax

• You must collect tax on
  taxable items for states
Collecting Tax

• You must collect tax on
  taxable items for states


• Where your:


  • Business is located


  • Warehouse is located
Hosting
Hosting

• Shared
  • Refers to a web hosting service where many
    websites reside on one web server connected to
    the Internet.
Hosting

• Shared
  • Refers to a web hosting service where many
    websites reside on one web server connected to
    the Internet.


• Dedicated
  • Type of Internet hosting in which the client leases
    an entire server not shared with anyone.
Hosting

• Shared
  • Refers to a web hosting service where many
    websites reside on one web server connected to
    the Internet.


• Dedicated
  • Type of Internet hosting in which the client leases
    an entire server not shared with anyone.


• Cloud
  • Delivery of computing as a service rather than a
    product, whereby shared resources, software, and
    information are provided to computers and other
    devices as a utility (like the electricity grid) over a
    network (typically the Internet).
Security
Security

• SSL Encryption
Security

• SSL Encryption


• Website Scanning Service
Security

• SSL Encryption


• Website Scanning Service


• Beef up passwords
Security

• SSL Encryption


• Website Scanning Service


• Beef up passwords


• Keep cart system up to date
Without Marketing your site is
just a billboard in the woods!
Without Marketing your site is
just a billboard in the woods!
Marketing
Marketing

• Search Engine Optimization
  (SEO)
Marketing

• Search Engine Optimization
  (SEO)


• Search Engine Marketing
  (SEM)
Marketing

• Search Engine Optimization
  (SEO)


• Search Engine Marketing
  (SEM)


• Social Media Marketing (SMM)
Marketing

• Search Engine Optimization
  (SEO)


• Search Engine Marketing
  (SEM)


• Social Media Marketing (SMM)


• Affiliate Marketing
Marketing

• Search Engine Optimization
  (SEO)


• Search Engine Marketing
  (SEM)


• Social Media Marketing (SMM)


• Affiliate Marketing


• Pricing Comparing Websites
Marketing

• Search Engine Optimization
  (SEO)


• Search Engine Marketing
  (SEM)


• Social Media Marketing (SMM)


• Affiliate Marketing


• Pricing Comparing Websites


• Traditional
Search Engine Optimization (SEO)

• Takes time to get results


• More people click on
  organic results


• Budget


  • Just pay firm


  • labor intensive
Search Engine Marketing (SEM)

• Gets results fast


• Analytics


• Adjustable Budget


   • Pay firm


   • Pay SEs
Social Media Marketing (SMM)

• Can get fast results


• Opportunity to engage


• Monitor brand mentions


• Budget


   • Low cost to no cost
Affiliate Marketing
Affiliate Marketing
Pricing Comparing Websites
Pricing Comparing Websites
Traditional
• Can get fast results

• Marketing Channels

   • Radio


   • Television

   • Billboard


   • Direct mail

• Hard to track results


• Budget

   • Varies per media outlet
Thankyouverymuch
Thankyouverymuch

• LinkedIn.com/in/CocoDesign
• SlideShare.com/CocoDesign

• Facebook.com/CocoDesign

• Twitter.com/Chriskenney

• chrisk@cocodesign.com

Elements of ecommerce