The document discusses e-commerce, providing definitions and discussing its functions, categories, benefits, limitations, and elements. E-commerce is defined as buying and selling over electronic systems like the internet and is projected to grow significantly over the next few years. The functions of e-commerce include one-stop shopping, pricing, logistics, and payment processing. The categories include business-to-business, business-to-consumer, consumer-to-business, and consumer-to-consumer models. The benefits include convenience, pricing transparency, and cost reductions for both buyers and sellers.

1. By- Atul Chaudhary

2. Discussion topics Introduction Functions & roles Benefits & Limitations Elements of e-Commerce Affiliate Management Functioning & elements Pros & cons

3. WHAT IS e-COMMERCE ?

5. PEOPLE PEOPLE PEOPLE PEOPLE Buying Buying Buying Buying Selling Selling Selling Selling

6. e-Commerce growth Source: IDC, Worldwide Internet Usage and Commerce 2005-2009 Forecast update, April 2007

7. Can you Imagine? Projected to grow at CAGR of 23%, exceeding $8.75 trillion in 2009 B2B to grow strongly at CAGR of 22%, amounting to $7.6 trillion by 2009

8. WHY e-COMMERCE ? INTERACTIVE 24X7 AVAILABILITY SHORT P-M CYCLE VISIBILTY INFORMATION DENSITY COST REDUCTION

9. FUNCTIONS

11. ONE STOP SHOPPING SINGLE PLATFORM PRICING PROCESS

12. MATCHING DYNAMIC TRADING PRE DETERMINED PRICING

13. LOGISITICS PAYMENT SERVICE

14. Recap…… e-Commerce overview Functions

15. CATEGORIES OF e-COMMERCE

16. e-Commerce can be broadly put into four categories- B 2 B (Business to Business) B 2 C (Business to Customer) C 2 B (Customer to Business) C 2 C (Customer to Customer)

17. BUSINESS BUSINESS BUSINESS BUSINESS

18. CUSTOMER CUSTOMER CUSTOMER CUSTOMER e-Commerce e-Commerce e-Commerce e-Commerce

19. CUSTOMER CUSTOMER CUSTOMER CUSTOMER e-Commerce e-Commerce e-Commerce e-Commerce

20. CUSTOMER CUSTOMER CUSTOMER CUSTOMER

21. BENEFITS OF e-COMMERCE

22. One Click purchasing Assortment width Comparison shopping Price negotiation Refunding/replacement Nuts and bolts of product Review of product Credibility of seller Buyer benefits

23. Easy expansion B, F, C Empowering customers Cost reduction Effective database management 24x7 Extra channel Affordable Seller benefits

24. Recap…. e-Commerce overview Functions Categories Benefits

25. LIMITATIONS

26. Technological issues

27. Cultural and legal issues

28. Elements of e-Commerce

29. Shopping cart Search Add Order

30. Functionality Query Information Information retrieved Information displayed Database Customer Shopping cart Shopping cart

31. Payment gateway Facilitation of payment Data security Privacy

32. Functioning CUSTOMER PAYMENTT GATEWAY CARD ISSUING BANK Order via website Transaction detail Receives order acceptance from website Transaction confirmation

33. Recap… e-Commerce overview Functions Categories Benefits & Disadvantages Elements of e-Commerce

34. Any questions? Thank you