This document provides information about e-commerce technology solutions. It discusses the following:
- Common technologies used like PHP, MySQL, Memcached, and Varnish.
- Ensuring safe implementations through careful requirements analysis, milestones, online testing, and thorough testing of security, efficiency, and critical aspects.
- Focus on quality assurance through user-centered design, internal quality control, and following best practices.
- Requirements for documentation, tests, functional analysis, and more during implementation and quality assurance.
- Standards for maintenance including access to specialists, monthly hour budgets for development, and service level agreements.
- Hosting including security, traffic scalability, automatic monitoring and service level
1- Web Hosting Alternatives
Web host is in the business of providing server space, Web services and file
A
maintenance for Web sites controlled by individuals or companies that do not
have their own web server.
1-1 Self-hosting
– Running servers in-house
– Most often used by large companies
1-2 Commerce service providers (CSPs)
– Provide Internet access and Web-hosting services
– Help companies conduct electronic commerce
– Offer Web server management and rent application software
2- Basic Functions of Electronic Commerce Software
Software and hardware products for building sites
– Externally hosted stores with software tools
– Sophisticated electronic commerce software suites
Electronic commerce software needs determined by– Expected enterprise size
– Projected traffic and sales
– Budget
• Consider online store creation costs versus brick and mortar costs
• Consider external or in-house host costs
All electronic commerce solutions must provide:
– Catalog display
– Shopping cart capabilities
– Transaction processing
Larger complex sites may include:
– Software adding features and capabilities to basic commerce tool set
1- Web Hosting Alternatives
Web host is in the business of providing server space, Web services and file
A
maintenance for Web sites controlled by individuals or companies that do not
have their own web server.
1-1 Self-hosting
– Running servers in-house
– Most often used by large companies
1-2 Commerce service providers (CSPs)
– Provide Internet access and Web-hosting services
– Help companies conduct electronic commerce
– Offer Web server management and rent application software
2- Basic Functions of Electronic Commerce Software
Software and hardware products for building sites
– Externally hosted stores with software tools
– Sophisticated electronic commerce software suites
Electronic commerce software needs determined by– Expected enterprise size
– Projected traffic and sales
– Budget
• Consider online store creation costs versus brick and mortar costs
• Consider external or in-house host costs
All electronic commerce solutions must provide:
– Catalog display
– Shopping cart capabilities
– Transaction processing
Larger complex sites may include:
– Software adding features and capabilities to basic commerce tool set
Network Security is the process of taking physical and software preventative measures to protect the underlying networking infrastructure from unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure, thereby creating a secure platform for computers, users and programs to perform their permitted critical functions within a secure environment. - sans.org
E-Commerce Topics:
» Introduction of E-Commere
» The Advent of E-commerce
» Types of E-commerce
» The Scope of E-commerce
» Supply Chain Application
» What is E-commerce?
» Advantages of E-commerce
» The Business Model
» Developments in Supply Chain Management
» Business-to-business transactions in E-commerce
» Business-to-consumer transaction in E-commerce
» Electronic Data Interchange (EDI)
The PPT is about 3 Models Revenue model , B2B model and B2C model. These Models are different from types of Ecommerce Business. It will help you to understand different model with the help of real life examples. A case study is also provided for better knowledge. In the end you will be able to find your own ecommerce business model.
An established software development company passionately engaged in providing best Software Development, Mobile App development, Technology Consulting, IT Outsourcing Solutions and Human Capital Management services, Digital Wallet, Travel Portal, E-Learning development with our clients worldwide.
Established in 2009, Elite Mindz is a Software Development Company with proven track record. We are passionately engaged in providing the best Software Solutions to our worldwide clientele. We believe in adopting emerging technologies as per our client’s needs.
Network Security is the process of taking physical and software preventative measures to protect the underlying networking infrastructure from unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure, thereby creating a secure platform for computers, users and programs to perform their permitted critical functions within a secure environment. - sans.org
E-Commerce Topics:
» Introduction of E-Commere
» The Advent of E-commerce
» Types of E-commerce
» The Scope of E-commerce
» Supply Chain Application
» What is E-commerce?
» Advantages of E-commerce
» The Business Model
» Developments in Supply Chain Management
» Business-to-business transactions in E-commerce
» Business-to-consumer transaction in E-commerce
» Electronic Data Interchange (EDI)
The PPT is about 3 Models Revenue model , B2B model and B2C model. These Models are different from types of Ecommerce Business. It will help you to understand different model with the help of real life examples. A case study is also provided for better knowledge. In the end you will be able to find your own ecommerce business model.
An established software development company passionately engaged in providing best Software Development, Mobile App development, Technology Consulting, IT Outsourcing Solutions and Human Capital Management services, Digital Wallet, Travel Portal, E-Learning development with our clients worldwide.
Established in 2009, Elite Mindz is a Software Development Company with proven track record. We are passionately engaged in providing the best Software Solutions to our worldwide clientele. We believe in adopting emerging technologies as per our client’s needs.
Cometari Dedicated Solutions General OfferJakub Hajek
Cometari Dedicated Solutions is a technology company based in Cracow, Poland.
We have knowledge and competence in designing, developing and maintaining complex information systems. We specialise in developing advanced server systems as well as soft web and mobile solutions. If you are looking for a reliable IT partner, Cometari Dedicated Solutions
is the right choice. Website: www.cometari.com
AWS Partner: Grindr: Aggregate, Analyze, and Act on 900M Daily API CallsAmazon Web Services
Monitoring and making sense of infrastructure data can be an arduous process. Managing a volume of API calls from more than one million active users every minute presents an even more complex and demanding challenge. Using Amazon Web Services (AWS) and Datadog, Grindr overcame a series of infrastructure challenges by both implementing and managing highly scalable, high availability, and top performing infrastructure, as well as aggregating, analyzing, and acting on key infrastructure data KPIs.
Des serveurs créés pour vos usages specifiques, vous en avez reve HP l'a fait.Microsoft Technet France
Session HP: Maximisez vos performances et votre réactivité avec les dernières générations de support et ne craignez plus de faire un cauchemard sur la fin de support Windows 2003, HP vous accompagne dans ces transformations.
Des serveurs créés pour vos usages specifiques, vous en avez reve HP l'a fait.Microsoft Décideurs IT
Session HP: Maximisez vos performances et votre réactivité avec les dernières générations de support et ne craignez plus de faire un cauchemard sur la fin de support Windows 2003, HP vous accompagne dans ces transformations.
Bomt model- Technology Business AcceleratorLeo TechnoSoft
BOMT model is an innovative hybrid partner product development model by Leo TechnoSoft that offers a low-risk, hassle-free, cost-effective global sourcing strategy, that blends the advantages of traditional outsourcing and captive centers .
The Unique Selling Point (USP) of BOMT model is to aid Startups and ISVs’ in reducing their time-to-market. BOMT also creates opportunities for increasing revenue and maximizing ROI at minimum risk.
Content Management System is a software application used for creating and managing digital content.
It allows multiple users in a synergetic environment with multiple features.
It is used for enterprise or web content management, including formatting, version control, indexing, searching etc.
There are different types of CMS such as SharePoint, Umbraco, Sitefinity, Sitecore etc.
Moogilu believes in startups as the key force for economics and innovation. We understand that startups cannot afford all the services. We help them use our resources on-tap. We hire the best and make it easy for start-ups to work with us. We act as their extended team and help them out to build great products.
Anti key logging and real-time encrypting software | keystrokes encrypting so...Mike Taylor
Anti-Key logging and Real-time Encrypting Software using Windows Framework to protect against malware using cryptography methodology providing real time encryption
The eCommerce Platforms in the Global Setup Divante
A feature-by-feature comparison of top-notch eCommerce platforms like Shopware 6, Magento 2, Spryker, commercetools, and Salesforce Commerce Cloud.
Selecting the right platform for the company’s global eCommerce is probably the most important decision at the early stage. Depending on the current and future needs, the selected eCommerce application will define your company’s direction and the elements required for fast development.
We compare five eCommerce solutions by analyzing six major aspects that should be considered when selecting a platform for global eCommerce. These functionalities were selected due to their impact on rollouts and future global eCommerce management, they include: country and language; structure and design; order and product management; customer and group management; pricing, taxes, and currencies; payments and shipping.
If you're interested in making your online store expansion efficient, read the ebook Global Rollouts for eCommerce: https://bit.ly/global_rollouts_for_ecommerce
It's a comprehensive book for CTOs, CMOs, and CDOs facing the challenge of global eCommerce rollouts: a practical guide to planning and expanding online stores using existing and emerging technologies.
The eCommerce Trends 2020 report is a comprehensive guide through emerging technologies in the world of online sales. It is based on the extensive research, run by Divante and Kantar, among over 250 eCommerce experts representing 8 countries. The report is complemented with trends rankings, implementation examples, and opinions from 20 independent experts.
Key learnings:
- Going Mobile for higher CR
- The future lies in AI
- Security is at stake
- Asia sets the new standard
- Technology natives win
and more!
Download full version: https://divante.com/ecommerce-trends
Async & Bulk REST API new possibilities of communication between systemsDivante
Async & Bulk REST API - new possibilities of communication between systems - Marek Borzęcki, Team Leader at Divante
Presentation originally presented at Magento Lightning Talks meetup on October 3rd, 2019, in Divante HQ.
Learn more at Divante at https://divante.com
Check out more Magento Lightning Talks at https://divante.com/blog/tag/magento-lightning-talks/
Magento Functional Testing Framework a way to seriously write automated tests...Divante
Magento Functional Testing Framework - a way to seriously write automated tests in your project? - Łukasz Adamczyk, QA at Divante
Presentation originally presented at Magento Lightning Talks meetup on October 3rd, 2019, in Divante HQ.
Learn more at Divante at https://divante.com
Check out more Magento Lightning Talks at https://divante.com/blog/tag/magento-lightning-talks/
Die Top 10 Progressive Web Apps in der ModernbrancheDivante
Wir Ihnen 10 Beispiele von Online-Shops aus der Modebranche, die Progressive Web Apps nutzen. Erfahren Sie mehr über deren Geschichten und die geschäftlichen Vorteile, die durch den Mobile-First-Ansatz und Progressive Web Apps erzielt werden.
How to reduce customer churn?
There are many ways to do that. First of all, customers should trust you. Sound easy but in the end, it’s extremely hard for a brand to gain trust. The market is very competitive and customers requirements are constantly growing. If you interesting about customer churn and how to stop it, we created a report about it.
Our new report is here!
eCommerce Trends is our annual report, we've been doing for 6 years. This year we reached out to 10k eCommerce Managers and asked them to fill in our survey. Of those asked, 150 responded and we created this report based on the results.
What's inside?
Market Overview
B2C eCommerce Sales
Top eRetailers (Based on Revenue)
Top eCommerce Sites (Based on Traffic)
Capital Market
eCommerce Startups to Watch
Survey Results
eCommerce Investments 2018
eCommerce Investments 2019
Changes in Investments 2018-2019
Which Investments Had the Biggest ROI in 2018?
Most Impactful eCommerce Trends for the Next 5 years
Trends Matrix
Inspirations
Marketplaces: Better Prices, Free or Discounted Shipping and a Broader Selection
Voice Interfaces
Big Data & Business Intelligence: IoT as a Source
Chatbots: Growing Popularity
Microservices & Headless: Micro Frontends
Content Marketing & Digital Content
CRM: AI & Social CRM
Mobile CRO
Free Shipping/Returns
Mobile Approach: PWA
Personalization: Hyper-Personalization
Social Commerce: See. Tap. Shop.
Customer Lifetime Value and Referral Programs
Methodology
Research Methodology
Demography
TL;DR - Quick Summary of the Report
Content Marketing: Still Important
Personalization & Loyalty for the Win
Cryptocurrencies and the GDPR: Things of the Past
Content Marketing With the Biggest ROI
Voice Interfaces & Big Data Revolutionize eCommerce
Quick Wins vs. Highest ROI
What do experts say?
Download full version: https://go.divante.co/ecommerce-trends-2019/
How to successfully onboard end-clients to a B2B Platform - Magento Imagine ...Divante
Magento Imagine 2018 Presentation
Developing eCommerce since 2004, I‘ve seen how successful B2B clients digitize their businesses and how they onboard users
eCommerce trends from 2017 to 2018 by Divante.coDivante
We asked managers about their eCommerce investments last year and about investment plans for this year.
What are the most important trends, game changers and quick wins.
Download full version from: http://go.divante.co/ecommerce-trends-2018/
Trends we asked about:
Content Marketing
Big Data
Business Intelligence
Email Automation
Chatbots (Conversational Commerce)
Digital Content
Social Commerce
Cloud Hosting
Multimedia Content – better photos/…
Marketplaces
Omnichannel
Personalization
In-Store PickUp
Predictive Analytics
General Data Protection Regulation…
Automated Pricing Optimization
Automated Promotion Management
Free Shipping / Returns
In-Store Digital Touchpoints
Mobile App
Same Day Delivery
Drop Shipping
Order Management Systems
Other AI based tools
Own Brands
Personal Shopping
Price Intelligence
Progressive Web App (PWA)
Programmatic Ad Buying
Recommendation Systems
Customized Products
Data-driven Loyalty
Microservices Architecture
Online Security
Wearables
Algorithmic Driven Supply & Demand
Cross Border Commerce
Cryptocurrencies (Bitcoin / Ethereum)
mPayments
Open API Economy
Security
Subscription Business Models
Visual Search
Beacon Technology
Headless Approach
Serverless Architecture
IoT
Push Notification
Virtual Reality
Alexa and other voice interfaces
Drones
3D printing
vue-storefront - PWA eCommerce for Magento2 MM17NYC presentationDivante
Vue.js, mobile first, offline second eCommerce frontend, we're developing under MIT - http://vuestorefront.io. Become a contributor today - https://github.com/DivanteLtd/vue-storefront
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
2. What do we work with?
Reliable platforms. Safe technologies.
•
PHP – A technology ofted used and perfoect for Web 2.0
services, with a lot of programmers and companies
supporting it.
•
MySQL – Efficient and scalable database used by
services storing lots of data (such as Facebook)
•
Memcached – Super-quick, distributed (many servers)
cache
•
Varnish – Accelerator (http cache), before application
servers
2
3. Safe implementations
•
Careful requirement analysis coupled with our experience guarantee
tailoring the e-store to suit the company
•
Detailed milestones – guarantee that the deadlines are kept
•
Online testing available to check the mechanisms
•
We test everything. More than once. Security tests, efficiency tests,
critical tests – after data import, before starting the system
•
Complete documentation
•
Agile management methodologies
3
4. Technology
Quality Assurance
• User-Centered Design
• Interenal quality control at all the stages of a project
• Best practices of implementation included already in the
contract!
• Mandatory documentaion covers implementation, maintenance,
development
4
5. Technology
Implementation – Quality Assurance
Documentation and tests are both obligatory in each project.
1.
Functional project, integration analysis
and interactive prototypes at the
design stage
1.
2.
2.
Technological conception and system
architecture at the design stage
3.
Technical documentation for
administrator and developer
3.
4.
5.
4.
Test plan
5.
User documentation – Magento and
modifications (regularly updated)
6.
Plans for extraordinary circumstances
(when resigning from hostingu and
maintenance)
6.
7.
8.
UI Tests
Security tests together with report on
the application’s weak side
Error handling testing
Basic scnearios tests
Regression tests and Smoke Testing –
after adding new functionalities
(maintenance)
Recovery testing
Integration tests
Acceptance tests
5
6. Technology
Our experience in migration
•
Tivi.p (Agora) – complete infrastructure
change without changing the layout
•
Intymna.pl – changing the store + ERP
implementation
•
TVN – Medical Tribune (TVN Med) –
infrastcutrue change of live and video
transmission
•
Ministry of Economy – system change from
Lotus Notes
•
Polska Presse – importing 3 thousand films
from Youtube to SimpleStorage, replacing all
the Embed codes in Naszemiasto.pl and
satellite services for Video CMS codes
•
Numerous migrations to WellCommerce
from: Clickshop, Shoper.pl, Prestashop, KQS,
Sote, osCommerce, Gekosale, EPRO
We’ve chosen Divante because we appreciate
the quality of their solutions, transparent
partnership and communication. Divante
identifies our needs and ofter assists while
creating new concpets but first of all – it
delivers us amazing products. Divante
enthusiastically embraces new challenges and is
open for any our suggestions.
- Marcin Stalij, Development Director in A2
Multimedia (TIVI)
We’ve been watching carefully Divante’s
growth. The company can join prodcut
innovations wih exquisite customer service,
which makes it a succesful match for their many
Polish and international clients.
– Michał Żyliński, Developer Evangelist,
Microsoft Poland
6
7. Technology
Maintenance and platform development
• Most our clients use our specialists based of framework contracts
and booking their time in a form of a monthly bill for a discount
price.
7
8. Technology
Application maintenance standards after implementation
Maintenance includes access to the whole team of specialists:
•
•
•
•
•
•
•
Programmers (changes, optimizations, new functionalities)
Interaction designers (changes, optimizations, AB tests)
Graphic designers (creations, banners, newsletters)
Webmasters (preparing newsletters, creations, changes)
Administrators – at least two (application support, server and cache assistance)
AdWords specialists (campaign management assistance, optimization, monitoring)
SEO specialists – service optimization, safety audits
Throughout the development, you can reach any of the
implementation team members!
•
•
•
All the hours estimated for any project cover performance tests, security tests – we
guarantee that the new functions will work and won’t break the current ones.
Warranty – error correction in any application is free-of-charge – we care for the success.
Good practices: project development, code creation, management – are included into
the contract.
8
9. Technology
Maintenance and development – standards
•
A system should be continuously developed based on the user feedback.
•
Together with a client, we settle for a monthly hour budget for the development. Together,
we define the development directions and the project manager who, together with the
Client’s representative, uses any necessary Divante resources to achieve the goal.
Additional rules
•
The hours not spent in a given month can be used in the next one (but you lose them after
2 months)
•
Monthly report based on work monitoring system presents how many hours have been
spent on what
•
As part of a contract, we also provide SLA and reaction times, as well as system warranty
9
10. Technology
Hosting and SLA
Internet
•
•
•
•
Security
Traffinc scalability of the store
Automatic monitoring
SLA warranty
Łącza
do
sieci
Internet
powinny
wynosić
min.
100Mbit/s
Firewall/Zabezpieczenia
dostarczane
przez
DataCenter
ochrona
przed
atakami
DoS
i
inne
Systemy
zewnętrzne
1Gbit/s
Klaster
bazodanowy
MySQL
5.1.
Bez
dostępu
z
Internetu.
cache1.prod.sklep.pl cache2.prod.sklep.pl
Magistrala
integracji
–
SSL/VPN
Serwer
kopii
zapasowych.
Bez
dostępu
z
Internetu.
db1.prod.sklep.pl
db2.prod.sklep.pl
app1.prod.sklep.pl app2.prod.sklep.pl
backup1.sklep.pl
10
11. Technology
Mintenancne and development – SLA
•
All the changes to any application
are versioned (SVN), new versions
are created in branches
•
Separate development, test,
production environment
•
All changes have to go through the
ticket system
•
•
Transactional, automatic deployment
on all the production servers with the
possibility to redeem the changes.
Development
Prod
uctio
n
Testing
Production
Automated tests (checks, http,
functional) after each deployment
11
16. How do we work with clients in
UCD?
• Collecting requirements
• Timetable
• Scenarios and diagrams
• Structure
• Prototypes
• Product documentation
• Graphic design
• Change management– Support system
• Maintenance – Support system
16