SlideShare a Scribd company logo
Overview of Electronic Commerce
Presenter: Emanuel Baisire
• electronic commerce (EC)
The process of buying, selling, or exchanging
products, services, or information via computer
• e-business
A broader definition of EC that includes not just
the buying and selling of goods and services, but
also servicing customers, collaborating with
business partners, and conducting electronic
transactions within an organization
IS 671: Electronic Commerce
Lecture 1

1-2
1-3
• OTHER EC CONCEPTS
– Pure Versus Partial EC
– EC Organizations
• brick-and-mortar (old economy) organizations
Old-economy organizations (corporations) that perform
their primary business off-line, selling physical products by
means of physical agents
• virtual (pure-play) organizations
Organizations that conduct their business activities solely
online
• click-and-mortar (click-and-brick) organizations
Organizations that conduct some e-commerce activities,
usually as an additional marketing channel
IS 671: Electronic Commerce
Lecture 1

1-4
• electronic market (e-marketplace)
An online marketplace where buyers and
sellers meet to exchange goods, services,
money, or information

IS 671: Electronic Commerce
Lecture 1

1-5
• Interorganizational information systems (IOSs)
Communications systems that allow routine
transaction processing and information flow
between two or more organizations
• Intraorganizational information systems
Communication systems that enable e-commerce
activities to go on within individual organizations

IS 671: Electronic Commerce
Lecture 1

1-6
• intranet
An internal corporate or government network
that uses Internet tools, such as Web
browsers, and Internet protocols
• extranet
A network that uses the Internet to link
multiple intranets
IS 671: Electronic Commerce
Lecture 1

1-7
• AN EC FRAMEWORK
– Five support areas for EC applications
•
•
•
•
•

People
Public policy
Marketing and advertisement
Support services
Business partnerships

IS 671: Electronic Commerce
Lecture 1

1-8
1-9
• EC IS CLASSIFIED BY THE NATURE AND DIRECTION
OF TRANSACTIONS AND INTERACTIONS

– business-to-business (B2B)
E-commerce model in which all of the participants are
businesses or other organizations
– business-to-consumer (B2C)
E-commerce model in which businesses sell to
individual shoppers
– e-tailing
Online retailing, usually B2C

IS 671: Electronic Commerce
Lecture 1

1-10
– business-to-business-to-consumer (B2B2C)
E-commerce model in which a business provides
some product or service to a client business that
maintains its own customers
– consumer-to-business (C2B)
E-commerce model in which individuals use the
Internet to sell products or services to
organizations or individuals who seek sellers to
bid on products or services they need
IS 671: Electronic Commerce
Lecture 1

1-11
– intrabusiness EC
E-commerce category that includes all internal
organizational activities that involve the exchange
of goods, services, or information among various
units and individuals in an organization
– business-to-employees (B2E)
E-commerce model in which an organization
delivers services, information, or products to its
individual employees
IS 671: Electronic Commerce
Lecture 1

1-12
– consumer-to-consumer(C2C)
E-commerce model in which consumers sell
directly to other consumers
– collaborative commerce (c-commerce)
E-commerce model in which individuals or groups
communicate or collaborate online

IS 671: Electronic Commerce
Lecture 1

1-13
– e-learning
The online delivery of information for purposes of
training or education
– e-government
E-commerce model in which a government entity
buys or provides goods, services, or information
from or to businesses or individual citizens

IS 671: Electronic Commerce
Lecture 1

1-14
• social computing
An approach aimed at making the humancomputer interface more natural
• Web 2.0
The second-generation of Internet-based
services that let people collaborate and share
information online in new ways, such as social
networking sites, wikis, communication tools,
and folksonomies
IS 671: Electronic Commerce
Lecture 1

1-15
• social network
A category of Internet applications that help
connect friends, business partners, or
individuals with specific interests by providing
free services such as photo presentations,
e-mail, blogging, and so on using a variety of
tools

IS 671: Electronic Commerce
Lecture 1

1-16
1-17
– social network service (SNS)
A service that builds online communities by
providing an online space for people to build free
homepages and that provides basic
communication and support tools for conducting
different activities in the social network
– social networking
The creation or sponsoring of a social network
service and any activity, such as blogging, done in
a social network (external or internal)
IS 671: Electronic Commerce
Lecture 1

1-18
• enterprise-oriented networks
Social networks whose primary objective is to
facilitate business
– Examples of Enterprise Social Networks
• carnivalconnections.com
• xing.com

IS 671: Electronic Commerce
Lecture 1

1-19
• virtual world
A user-defined world in which people can
interact, play, and do business. The most
publicized virtual world is Second Life
– How Students Make Money in a Virtual World

IS 671: Electronic Commerce
Lecture 1

1-20
• digital economy
An economy that is based on digital
technologies, including digital communication
networks, computers, software, and other
related information technologies; also called
the Internet economy, the new economy, or
the Web economy

IS 671: Electronic Commerce
Lecture 1

1-21
• digital enterprise
A new business model that uses IT in a
fundamental way to accomplish one or more
of three basic objectives: reach and engage
customers more effectively, boost employee
productivity, and improve operating
efficiency. It uses converged communication
and computing technology in a way that
improves business processes
IS 671: Electronic Commerce
Lecture 1

1-22
1-23
– corporate portal
A major gateway through which employees,
business partners, and the public can enter a
corporate Web site

IS 671: Electronic Commerce
Lecture 1

1-24
IS 671: Electronic Commerce
Lecture 1

1-25
1-26
• The Changing Business Environment
– Economic, legal, societal, and technological factors
have created a highly competitive business
environment in which customers are becoming more
powerful
– These environmental factors can change quickly,
vigorously, and sometimes in an unpredictable
manner
– Companies need to react quickly to both the
problems and the opportunities resulting from this
new business environment
IS 671: Electronic Commerce
Lecture 1

1-27
1-28
– The Business Environment and Performance
Impact Model
– Business Pressures
– Organizational Response Strategies

IS 671: Electronic Commerce
Lecture 1

1-29
• business model
A method of doing business by which a
company can generate revenue to sustain
itself

IS 671: Electronic Commerce
Lecture 1

1-30
• THE STRUCTURE AND PROPERTIES OF
BUSINESS MODELS
– Revenue Models
•
•
•
•
•
•

Sales
Transaction fees
Subscription fees
Advertising fees
Affiliate fees
Other revenue sources
IS 671: Electronic Commerce
Lecture 1

1-31
1-32
1-33
• value proposition
The benefits a company can derive from using
EC
– Functions of a Business Model

IS 671: Electronic Commerce
Lecture 1

1-34
• TYPICAL EC BUSINESS MODELS
1. Online direct marketing
2. Electronic tendering systems
• tendering (bidding) system
Model in which a buyer requests would-be sellers to
submit bids; the lowest bidder wins

3. Electronic marketplaces and exchanges
4. Viral marketing
5. Social networking and Web 2.0 tools
IS 671: Electronic Commerce
Lecture 1

1-35
• THE BENEFITS AND IMPACTS OF EC
– EC provides benefits to organizations, individual
customers, and society
– Ethical Issues
• ethics
The branch of philosophy that deals with what is
considered to be right and wrong

IS 671: Electronic Commerce
Lecture 1

1-36

More Related Content

What's hot

Overiew to electronic commerce By Taj Mohammad Tamkeen
Overiew to electronic commerce By Taj Mohammad TamkeenOveriew to electronic commerce By Taj Mohammad Tamkeen
Overiew to electronic commerce By Taj Mohammad Tamkeen
Taj Mohammad Tamkeen
 
E business 2 teofilo kisanji university
E business 2 teofilo kisanji universityE business 2 teofilo kisanji university
E business 2 teofilo kisanji university
ITNet
 
launching a successful online business and ec projects
launching a successful online business and ec projectslaunching a successful online business and ec projects
launching a successful online business and ec projects
tumetr1
 
Chapter 1-E-Commerce (the revolution is just beginning)
Chapter 1-E-Commerce (the revolution is just beginning)Chapter 1-E-Commerce (the revolution is just beginning)
Chapter 1-E-Commerce (the revolution is just beginning)Ismail Zackariya
 
E commerce 2
E commerce 2E commerce 2
E commerce 2
Sumit Malhotra
 
Commerce Challenges And Solutions (Idea Group)
Commerce Challenges And Solutions (Idea Group)Commerce Challenges And Solutions (Idea Group)
Commerce Challenges And Solutions (Idea Group)
Huy Bui
 
E-commerce Chapter No.1
E-commerce Chapter No.1E-commerce Chapter No.1
E-commerce Chapter No.1
Qamar Farooq
 
E-commerce
E-commerce   E-commerce
E-commerce
KaleemSarwar2
 
Assignment topics
Assignment topicsAssignment topics
Assignment topics
Independent Researcher
 
Introductiontoecommerce 140321235351-phpapp02
Introductiontoecommerce 140321235351-phpapp02Introductiontoecommerce 140321235351-phpapp02
Introductiontoecommerce 140321235351-phpapp02
Saadat Rasool
 
Introduction to e business unit
Introduction to e business unitIntroduction to e business unit
Introduction to e business unitUtomo Prawiro
 
Chapter 1
Chapter 1Chapter 1
Chapter 1
Nada G.Youssef
 
E-Business: Chapter 1: Intro to E-B
E-Business: Chapter 1: Intro to E-BE-Business: Chapter 1: Intro to E-B
E-Business: Chapter 1: Intro to E-B
Arry Arman
 
E commerce
E commerce E commerce
E commerce
DrSelvamohanaK
 
Introduction to ebusiness
Introduction to ebusinessIntroduction to ebusiness
Introduction to ebusiness
Johanna Heinonen
 
E business
E businessE business
E business
OMWOMA JACKSON
 
Laudon ec6e ch01
Laudon ec6e ch01Laudon ec6e ch01
Laudon ec6e ch01
orlandomart
 
Lecture1 is441-(intro toe-commerce)
Lecture1 is441-(intro toe-commerce)Lecture1 is441-(intro toe-commerce)

What's hot (20)

Overiew to electronic commerce By Taj Mohammad Tamkeen
Overiew to electronic commerce By Taj Mohammad TamkeenOveriew to electronic commerce By Taj Mohammad Tamkeen
Overiew to electronic commerce By Taj Mohammad Tamkeen
 
E business 2 teofilo kisanji university
E business 2 teofilo kisanji universityE business 2 teofilo kisanji university
E business 2 teofilo kisanji university
 
launching a successful online business and ec projects
launching a successful online business and ec projectslaunching a successful online business and ec projects
launching a successful online business and ec projects
 
Chapter 1-E-Commerce (the revolution is just beginning)
Chapter 1-E-Commerce (the revolution is just beginning)Chapter 1-E-Commerce (the revolution is just beginning)
Chapter 1-E-Commerce (the revolution is just beginning)
 
E commerce 2
E commerce 2E commerce 2
E commerce 2
 
Commerce Challenges And Solutions (Idea Group)
Commerce Challenges And Solutions (Idea Group)Commerce Challenges And Solutions (Idea Group)
Commerce Challenges And Solutions (Idea Group)
 
Chapter 1
Chapter 1Chapter 1
Chapter 1
 
E-commerce Chapter No.1
E-commerce Chapter No.1E-commerce Chapter No.1
E-commerce Chapter No.1
 
E-commerce
E-commerce   E-commerce
E-commerce
 
Assignment topics
Assignment topicsAssignment topics
Assignment topics
 
Introductiontoecommerce 140321235351-phpapp02
Introductiontoecommerce 140321235351-phpapp02Introductiontoecommerce 140321235351-phpapp02
Introductiontoecommerce 140321235351-phpapp02
 
Introduction to e business unit
Introduction to e business unitIntroduction to e business unit
Introduction to e business unit
 
Chapter 1
Chapter 1Chapter 1
Chapter 1
 
E-Business: Chapter 1: Intro to E-B
E-Business: Chapter 1: Intro to E-BE-Business: Chapter 1: Intro to E-B
E-Business: Chapter 1: Intro to E-B
 
E commerce
E commerce E commerce
E commerce
 
Introduction to ebusiness
Introduction to ebusinessIntroduction to ebusiness
Introduction to ebusiness
 
E business
E businessE business
E business
 
Laudon ec6e ch01
Laudon ec6e ch01Laudon ec6e ch01
Laudon ec6e ch01
 
Unit i
Unit iUnit i
Unit i
 
Lecture1 is441-(intro toe-commerce)
Lecture1 is441-(intro toe-commerce)Lecture1 is441-(intro toe-commerce)
Lecture1 is441-(intro toe-commerce)
 

Similar to Electronic commerce overview by Emanuel Baisire

Business computing
Business computing Business computing
Business computing
Hardini_HD
 
Business computing
Business computing Business computing
Business computing
Hardini_HD
 
Session_06_ E-commmerce system.pptx
Session_06_ E-commmerce system.pptxSession_06_ E-commmerce system.pptx
Session_06_ E-commmerce system.pptx
jinte7
 
Chapter 1/ Overview of Electronic Commerce Technology of E-Business
Chapter 1/ Overview of Electronic Commerce Technology of E-BusinessChapter 1/ Overview of Electronic Commerce Technology of E-Business
Chapter 1/ Overview of Electronic Commerce Technology of E-Business
Eyad Almasri
 
Turban ec2012 pp_01
Turban ec2012 pp_01Turban ec2012 pp_01
Turban ec2012 pp_01
Abu Alam
 
Unit-1-Session-1.pptx
Unit-1-Session-1.pptxUnit-1-Session-1.pptx
Unit-1-Session-1.pptx
RajaS230270
 
E-Commerce-Session-1.pptx
E-Commerce-Session-1.pptxE-Commerce-Session-1.pptx
E-Commerce-Session-1.pptx
RajaS230270
 
Ec2009 ch01 overview of electronic commerce
Ec2009 ch01 overview of electronic commerceEc2009 ch01 overview of electronic commerce
Ec2009 ch01 overview of electronic commerce
Nuth Otanasap
 
Introduction to E-Commerce
Introduction to E-CommerceIntroduction to E-Commerce
Introduction to E-Commerce
faisal ilyas
 
Overview of Electronic Commerce
Overview of Electronic CommerceOverview of Electronic Commerce
Overview of Electronic CommerceAndrey Andoko
 
intro to eCommerce by Ez Solutions - Zeshan Bela.ppt
intro to eCommerce by Ez Solutions - Zeshan Bela.pptintro to eCommerce by Ez Solutions - Zeshan Bela.ppt
intro to eCommerce by Ez Solutions - Zeshan Bela.ppt
ZeshanBela1
 
8 E-Commerce
8 E-Commerce8 E-Commerce
8 E-Commerce
Raymond Gao
 
kuliah MIS (e-commerce) - 2011.ppt
kuliah MIS (e-commerce) - 2011.pptkuliah MIS (e-commerce) - 2011.ppt
kuliah MIS (e-commerce) - 2011.ppt
Nadaa Shabrina
 
1 overview of electronic commerce
1 overview of electronic commerce1 overview of electronic commerce
1 overview of electronic commerce
Naveed Ahmed Siddiqui
 
Introduction to electronic commerce full
Introduction to electronic commerce full Introduction to electronic commerce full
Introduction to electronic commerce full
panibatla neeta
 
Introduction to E-Commerce - Chapter 1.ppt
Introduction to E-Commerce - Chapter 1.pptIntroduction to E-Commerce - Chapter 1.ppt
Introduction to E-Commerce - Chapter 1.ppt
Nadeera Ahangama
 
E commerce-pres1
E commerce-pres1E commerce-pres1
E commerce-pres1arya251989
 

Similar to Electronic commerce overview by Emanuel Baisire (20)

Business computing
Business computing Business computing
Business computing
 
Business computing
Business computing Business computing
Business computing
 
Session_06_ E-commmerce system.pptx
Session_06_ E-commmerce system.pptxSession_06_ E-commmerce system.pptx
Session_06_ E-commmerce system.pptx
 
Chapter 1/ Overview of Electronic Commerce Technology of E-Business
Chapter 1/ Overview of Electronic Commerce Technology of E-BusinessChapter 1/ Overview of Electronic Commerce Technology of E-Business
Chapter 1/ Overview of Electronic Commerce Technology of E-Business
 
Turban ec2012 pp_01
Turban ec2012 pp_01Turban ec2012 pp_01
Turban ec2012 pp_01
 
E-Commerce 01
E-Commerce 01E-Commerce 01
E-Commerce 01
 
Unit-1-Session-1.pptx
Unit-1-Session-1.pptxUnit-1-Session-1.pptx
Unit-1-Session-1.pptx
 
E commerce
E commerceE commerce
E commerce
 
E-Commerce-Session-1.pptx
E-Commerce-Session-1.pptxE-Commerce-Session-1.pptx
E-Commerce-Session-1.pptx
 
Ec2009 ch01 overview of electronic commerce
Ec2009 ch01 overview of electronic commerceEc2009 ch01 overview of electronic commerce
Ec2009 ch01 overview of electronic commerce
 
Introduction to E-Commerce
Introduction to E-CommerceIntroduction to E-Commerce
Introduction to E-Commerce
 
Overview of Electronic Commerce
Overview of Electronic CommerceOverview of Electronic Commerce
Overview of Electronic Commerce
 
intro to eCommerce by Ez Solutions - Zeshan Bela.ppt
intro to eCommerce by Ez Solutions - Zeshan Bela.pptintro to eCommerce by Ez Solutions - Zeshan Bela.ppt
intro to eCommerce by Ez Solutions - Zeshan Bela.ppt
 
8 E-Commerce
8 E-Commerce8 E-Commerce
8 E-Commerce
 
E-Commerce
E-CommerceE-Commerce
E-Commerce
 
kuliah MIS (e-commerce) - 2011.ppt
kuliah MIS (e-commerce) - 2011.pptkuliah MIS (e-commerce) - 2011.ppt
kuliah MIS (e-commerce) - 2011.ppt
 
1 overview of electronic commerce
1 overview of electronic commerce1 overview of electronic commerce
1 overview of electronic commerce
 
Introduction to electronic commerce full
Introduction to electronic commerce full Introduction to electronic commerce full
Introduction to electronic commerce full
 
Introduction to E-Commerce - Chapter 1.ppt
Introduction to E-Commerce - Chapter 1.pptIntroduction to E-Commerce - Chapter 1.ppt
Introduction to E-Commerce - Chapter 1.ppt
 
E commerce-pres1
E commerce-pres1E commerce-pres1
E commerce-pres1
 

More from Emanuel Baisire

Data Science Model Cmparison and Accuracy Rate by Emmanuel Baisire
Data Science Model Cmparison and Accuracy Rate by Emmanuel BaisireData Science Model Cmparison and Accuracy Rate by Emmanuel Baisire
Data Science Model Cmparison and Accuracy Rate by Emmanuel Baisire
Emanuel Baisire
 
Malaria Detection Deep Learning Models.pptx
Malaria Detection Deep Learning Models.pptxMalaria Detection Deep Learning Models.pptx
Malaria Detection Deep Learning Models.pptx
Emanuel Baisire
 
Deep Learning Malaria Detection Model by Emmanuel Baisire
Deep Learning Malaria Detection Model by Emmanuel BaisireDeep Learning Malaria Detection Model by Emmanuel Baisire
Deep Learning Malaria Detection Model by Emmanuel Baisire
Emanuel Baisire
 
The role of expectations in human computer interactions by emanuel baisire
The role of expectations in human computer interactions by emanuel baisireThe role of expectations in human computer interactions by emanuel baisire
The role of expectations in human computer interactions by emanuel baisire
Emanuel Baisire
 
Privatization of state prisons by emanuel baisire
Privatization of state prisons by emanuel baisirePrivatization of state prisons by emanuel baisire
Privatization of state prisons by emanuel baisire
Emanuel Baisire
 
Investment incentives in south africa by emanuel baisire
Investment incentives in south africa by emanuel baisireInvestment incentives in south africa by emanuel baisire
Investment incentives in south africa by emanuel baisire
Emanuel Baisire
 
Information systems and competitive strategy by emanuel baisire
Information systems and competitive strategy by emanuel baisireInformation systems and competitive strategy by emanuel baisire
Information systems and competitive strategy by emanuel baisire
Emanuel Baisire
 
Information architecture and web design by emanuel baisire
Information architecture and web design by emanuel baisireInformation architecture and web design by emanuel baisire
Information architecture and web design by emanuel baisireEmanuel Baisire
 
European union’s medical technology market by emanuel baisire
European union’s medical technology market by emanuel baisireEuropean union’s medical technology market by emanuel baisire
European union’s medical technology market by emanuel baisireEmanuel Baisire
 
Eu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisireEu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisireEmanuel Baisire
 
Eu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisireEu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisireEmanuel Baisire
 
Automated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisireAutomated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisireEmanuel Baisire
 
Automated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisireAutomated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisireEmanuel Baisire
 
Why hire an information architect consultant for your business by emanuel bai...
Why hire an information architect consultant for your business by emanuel bai...Why hire an information architect consultant for your business by emanuel bai...
Why hire an information architect consultant for your business by emanuel bai...
Emanuel Baisire
 
Emanuel Baisire's view about Global Central Bankers
Emanuel Baisire's  view about Global Central BankersEmanuel Baisire's  view about Global Central Bankers
Emanuel Baisire's view about Global Central BankersEmanuel Baisire
 
U.S- EU World Trade Organization Case- Emanuel Baisire
U.S- EU World Trade Organization Case- Emanuel BaisireU.S- EU World Trade Organization Case- Emanuel Baisire
U.S- EU World Trade Organization Case- Emanuel Baisire
Emanuel Baisire
 
Genetically Modified Organism (GMO food)-- Emanuel Baisire
Genetically Modified Organism (GMO food)-- Emanuel BaisireGenetically Modified Organism (GMO food)-- Emanuel Baisire
Genetically Modified Organism (GMO food)-- Emanuel Baisire
Emanuel Baisire
 
The role of information systems by Emanuel Baisire
The role of information systems by Emanuel BaisireThe role of information systems by Emanuel Baisire
The role of information systems by Emanuel Baisire
Emanuel Baisire
 
E marketplaces by Emanuel Baisire
E marketplaces by Emanuel BaisireE marketplaces by Emanuel Baisire
E marketplaces by Emanuel Baisire
Emanuel Baisire
 

More from Emanuel Baisire (19)

Data Science Model Cmparison and Accuracy Rate by Emmanuel Baisire
Data Science Model Cmparison and Accuracy Rate by Emmanuel BaisireData Science Model Cmparison and Accuracy Rate by Emmanuel Baisire
Data Science Model Cmparison and Accuracy Rate by Emmanuel Baisire
 
Malaria Detection Deep Learning Models.pptx
Malaria Detection Deep Learning Models.pptxMalaria Detection Deep Learning Models.pptx
Malaria Detection Deep Learning Models.pptx
 
Deep Learning Malaria Detection Model by Emmanuel Baisire
Deep Learning Malaria Detection Model by Emmanuel BaisireDeep Learning Malaria Detection Model by Emmanuel Baisire
Deep Learning Malaria Detection Model by Emmanuel Baisire
 
The role of expectations in human computer interactions by emanuel baisire
The role of expectations in human computer interactions by emanuel baisireThe role of expectations in human computer interactions by emanuel baisire
The role of expectations in human computer interactions by emanuel baisire
 
Privatization of state prisons by emanuel baisire
Privatization of state prisons by emanuel baisirePrivatization of state prisons by emanuel baisire
Privatization of state prisons by emanuel baisire
 
Investment incentives in south africa by emanuel baisire
Investment incentives in south africa by emanuel baisireInvestment incentives in south africa by emanuel baisire
Investment incentives in south africa by emanuel baisire
 
Information systems and competitive strategy by emanuel baisire
Information systems and competitive strategy by emanuel baisireInformation systems and competitive strategy by emanuel baisire
Information systems and competitive strategy by emanuel baisire
 
Information architecture and web design by emanuel baisire
Information architecture and web design by emanuel baisireInformation architecture and web design by emanuel baisire
Information architecture and web design by emanuel baisire
 
European union’s medical technology market by emanuel baisire
European union’s medical technology market by emanuel baisireEuropean union’s medical technology market by emanuel baisire
European union’s medical technology market by emanuel baisire
 
Eu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisireEu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisire
 
Eu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisireEu and turkey challenges and opportunities by emanuel baisire
Eu and turkey challenges and opportunities by emanuel baisire
 
Automated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisireAutomated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisire
 
Automated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisireAutomated doc tracker architecture by emanuel baisire
Automated doc tracker architecture by emanuel baisire
 
Why hire an information architect consultant for your business by emanuel bai...
Why hire an information architect consultant for your business by emanuel bai...Why hire an information architect consultant for your business by emanuel bai...
Why hire an information architect consultant for your business by emanuel bai...
 
Emanuel Baisire's view about Global Central Bankers
Emanuel Baisire's  view about Global Central BankersEmanuel Baisire's  view about Global Central Bankers
Emanuel Baisire's view about Global Central Bankers
 
U.S- EU World Trade Organization Case- Emanuel Baisire
U.S- EU World Trade Organization Case- Emanuel BaisireU.S- EU World Trade Organization Case- Emanuel Baisire
U.S- EU World Trade Organization Case- Emanuel Baisire
 
Genetically Modified Organism (GMO food)-- Emanuel Baisire
Genetically Modified Organism (GMO food)-- Emanuel BaisireGenetically Modified Organism (GMO food)-- Emanuel Baisire
Genetically Modified Organism (GMO food)-- Emanuel Baisire
 
The role of information systems by Emanuel Baisire
The role of information systems by Emanuel BaisireThe role of information systems by Emanuel Baisire
The role of information systems by Emanuel Baisire
 
E marketplaces by Emanuel Baisire
E marketplaces by Emanuel BaisireE marketplaces by Emanuel Baisire
E marketplaces by Emanuel Baisire
 

Recently uploaded

anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
anasabutalha2013
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
KaiNexus
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
seri bangash
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
dylandmeas
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
creerey
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop.com LTD
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
seoforlegalpillers
 
Role of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in MiningRole of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in Mining
Naaraayani Minerals Pvt.Ltd
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
sarahvanessa51503
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
Sam H
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
HumanResourceDimensi1
 
BeMetals Presentation_May_22_2024 .pdf
BeMetals Presentation_May_22_2024   .pdfBeMetals Presentation_May_22_2024   .pdf
BeMetals Presentation_May_22_2024 .pdf
DerekIwanaka1
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
usawebmarket
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
Kumar Satyam
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
Operational Excellence Consulting
 
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deckPitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
HajeJanKamps
 

Recently uploaded (20)

anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
 
Role of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in MiningRole of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in Mining
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
 
BeMetals Presentation_May_22_2024 .pdf
BeMetals Presentation_May_22_2024   .pdfBeMetals Presentation_May_22_2024   .pdf
BeMetals Presentation_May_22_2024 .pdf
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
 
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deckPitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
 

Electronic commerce overview by Emanuel Baisire

  • 1. Overview of Electronic Commerce Presenter: Emanuel Baisire
  • 2. • electronic commerce (EC) The process of buying, selling, or exchanging products, services, or information via computer • e-business A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization IS 671: Electronic Commerce Lecture 1 1-2
  • 3. 1-3
  • 4. • OTHER EC CONCEPTS – Pure Versus Partial EC – EC Organizations • brick-and-mortar (old economy) organizations Old-economy organizations (corporations) that perform their primary business off-line, selling physical products by means of physical agents • virtual (pure-play) organizations Organizations that conduct their business activities solely online • click-and-mortar (click-and-brick) organizations Organizations that conduct some e-commerce activities, usually as an additional marketing channel IS 671: Electronic Commerce Lecture 1 1-4
  • 5. • electronic market (e-marketplace) An online marketplace where buyers and sellers meet to exchange goods, services, money, or information IS 671: Electronic Commerce Lecture 1 1-5
  • 6. • Interorganizational information systems (IOSs) Communications systems that allow routine transaction processing and information flow between two or more organizations • Intraorganizational information systems Communication systems that enable e-commerce activities to go on within individual organizations IS 671: Electronic Commerce Lecture 1 1-6
  • 7. • intranet An internal corporate or government network that uses Internet tools, such as Web browsers, and Internet protocols • extranet A network that uses the Internet to link multiple intranets IS 671: Electronic Commerce Lecture 1 1-7
  • 8. • AN EC FRAMEWORK – Five support areas for EC applications • • • • • People Public policy Marketing and advertisement Support services Business partnerships IS 671: Electronic Commerce Lecture 1 1-8
  • 9. 1-9
  • 10. • EC IS CLASSIFIED BY THE NATURE AND DIRECTION OF TRANSACTIONS AND INTERACTIONS – business-to-business (B2B) E-commerce model in which all of the participants are businesses or other organizations – business-to-consumer (B2C) E-commerce model in which businesses sell to individual shoppers – e-tailing Online retailing, usually B2C IS 671: Electronic Commerce Lecture 1 1-10
  • 11. – business-to-business-to-consumer (B2B2C) E-commerce model in which a business provides some product or service to a client business that maintains its own customers – consumer-to-business (C2B) E-commerce model in which individuals use the Internet to sell products or services to organizations or individuals who seek sellers to bid on products or services they need IS 671: Electronic Commerce Lecture 1 1-11
  • 12. – intrabusiness EC E-commerce category that includes all internal organizational activities that involve the exchange of goods, services, or information among various units and individuals in an organization – business-to-employees (B2E) E-commerce model in which an organization delivers services, information, or products to its individual employees IS 671: Electronic Commerce Lecture 1 1-12
  • 13. – consumer-to-consumer(C2C) E-commerce model in which consumers sell directly to other consumers – collaborative commerce (c-commerce) E-commerce model in which individuals or groups communicate or collaborate online IS 671: Electronic Commerce Lecture 1 1-13
  • 14. – e-learning The online delivery of information for purposes of training or education – e-government E-commerce model in which a government entity buys or provides goods, services, or information from or to businesses or individual citizens IS 671: Electronic Commerce Lecture 1 1-14
  • 15. • social computing An approach aimed at making the humancomputer interface more natural • Web 2.0 The second-generation of Internet-based services that let people collaborate and share information online in new ways, such as social networking sites, wikis, communication tools, and folksonomies IS 671: Electronic Commerce Lecture 1 1-15
  • 16. • social network A category of Internet applications that help connect friends, business partners, or individuals with specific interests by providing free services such as photo presentations, e-mail, blogging, and so on using a variety of tools IS 671: Electronic Commerce Lecture 1 1-16
  • 17. 1-17
  • 18. – social network service (SNS) A service that builds online communities by providing an online space for people to build free homepages and that provides basic communication and support tools for conducting different activities in the social network – social networking The creation or sponsoring of a social network service and any activity, such as blogging, done in a social network (external or internal) IS 671: Electronic Commerce Lecture 1 1-18
  • 19. • enterprise-oriented networks Social networks whose primary objective is to facilitate business – Examples of Enterprise Social Networks • carnivalconnections.com • xing.com IS 671: Electronic Commerce Lecture 1 1-19
  • 20. • virtual world A user-defined world in which people can interact, play, and do business. The most publicized virtual world is Second Life – How Students Make Money in a Virtual World IS 671: Electronic Commerce Lecture 1 1-20
  • 21. • digital economy An economy that is based on digital technologies, including digital communication networks, computers, software, and other related information technologies; also called the Internet economy, the new economy, or the Web economy IS 671: Electronic Commerce Lecture 1 1-21
  • 22. • digital enterprise A new business model that uses IT in a fundamental way to accomplish one or more of three basic objectives: reach and engage customers more effectively, boost employee productivity, and improve operating efficiency. It uses converged communication and computing technology in a way that improves business processes IS 671: Electronic Commerce Lecture 1 1-22
  • 23. 1-23
  • 24. – corporate portal A major gateway through which employees, business partners, and the public can enter a corporate Web site IS 671: Electronic Commerce Lecture 1 1-24
  • 25. IS 671: Electronic Commerce Lecture 1 1-25
  • 26. 1-26
  • 27. • The Changing Business Environment – Economic, legal, societal, and technological factors have created a highly competitive business environment in which customers are becoming more powerful – These environmental factors can change quickly, vigorously, and sometimes in an unpredictable manner – Companies need to react quickly to both the problems and the opportunities resulting from this new business environment IS 671: Electronic Commerce Lecture 1 1-27
  • 28. 1-28
  • 29. – The Business Environment and Performance Impact Model – Business Pressures – Organizational Response Strategies IS 671: Electronic Commerce Lecture 1 1-29
  • 30. • business model A method of doing business by which a company can generate revenue to sustain itself IS 671: Electronic Commerce Lecture 1 1-30
  • 31. • THE STRUCTURE AND PROPERTIES OF BUSINESS MODELS – Revenue Models • • • • • • Sales Transaction fees Subscription fees Advertising fees Affiliate fees Other revenue sources IS 671: Electronic Commerce Lecture 1 1-31
  • 32. 1-32
  • 33. 1-33
  • 34. • value proposition The benefits a company can derive from using EC – Functions of a Business Model IS 671: Electronic Commerce Lecture 1 1-34
  • 35. • TYPICAL EC BUSINESS MODELS 1. Online direct marketing 2. Electronic tendering systems • tendering (bidding) system Model in which a buyer requests would-be sellers to submit bids; the lowest bidder wins 3. Electronic marketplaces and exchanges 4. Viral marketing 5. Social networking and Web 2.0 tools IS 671: Electronic Commerce Lecture 1 1-35
  • 36. • THE BENEFITS AND IMPACTS OF EC – EC provides benefits to organizations, individual customers, and society – Ethical Issues • ethics The branch of philosophy that deals with what is considered to be right and wrong IS 671: Electronic Commerce Lecture 1 1-36